Reading the reviews, I struggle to understand what people are talking about when it comes to lack…read moreof care...but after being in the office to witness some people's over-inflated sense of entitlement and their interactions with front staff, I can say that approach often dictates outcomes. I was transferred to St Augustine, and transferred care from my former dentist to St Augustine Family last year. Dr. Caggiano read my entire folder (I'm no stranger to dental work or dental procedures), even making mention of the note in my chart of my rapid metabolism and the only anesthetic that will work to numb me, and had plenty of it on hand for my first procedure. I knew that I had a prior cavity repair fail twice on my back lower left molar, but I didn't have the time to get it fixed properly. A prior dentist had attempted to repair this and couldn't manage the water from the drill, and it choked me multiple times.(Water in the lungs is not fun) First procedure: Failed cavity repair on a deep tooth way in the back that I had less than favorable experiences with. After discussing options w/ Dr. Caggiano- and my never wanting to get a root canal - we opted to crown the tooth. I'll try it one more time- on my second visit. Dr. Caggiano was very communicative during the procedure and 2 assistants worked diligently to keep the water out of my throat during the drilling with 2 large bore suction hoses running together. Their crown impressions were on point, and the temp crown held for the 2 weeks that we had to wait for the new one to be made. Over a year later, no issues with the crown and just had my semi-annual cleaning. No cavities, no gaps in the crown.

The plan is to make a dental bridge. I keep getting messages to make an appointment to come in, and…read moreI do, but when I arrive they print me up a "treatment case" with wildly different patient responsibility charges. My insurer, United Health Care, says most of the things in the treatment case should be covered. United Dental agent called them but could only leave a message. She said if I don't hear from them I should call and tell them to call United Health Care Dental. I hadn't heard from them so I called. No answer. My current plan will expire at the end of June and I'm afraid the work will not be completed. What is going on over there?

Whatever you do, do not seek treatment at this office. My experience raised serious concerns…read moreregarding professionalism, communication, and patient care standards. I initially scheduled a consultation and was very clear about my longstanding dental anxiety, which has existed since I was 14 years old. During the consultation, staff reassured me that they could accommodate this concern and informed me they use a medication called Halcion (triazolam) to help reduce anxiety and make patients more comfortable during procedures. Based on those assurances, I agreed to move forward with treatment. I was then told I needed two teeth extracted by an oral surgeon before they could proceed with a deep periodontal cleaning. I completed that process, including paying approximately $400 for anesthesia at the oral surgeon's office in Jacksonville. After the extractions, I was instructed to return to their office to pick up the prescription needed for my upcoming deep cleaning appointment on the 29th. When I arrived, I waited in the office for approximately 40 minutes while staff appeared unsure of what was happening. I had been told it would be a quick visit, so my daughter remained waiting in the car. After an extended delay, I was finally told that the dentist did not feel comfortable prescribing Halcion because of medications I currently take--medications I have been on for approximately 15 years and had already disclosed during the initial consultation. Instead, I was told to contact my primary care physician and ask him to prescribe the medication for their dental procedure. In my opinion, this was inappropriate and should have been addressed before I underwent extractions, paid additional expenses, and rearranged my schedule multiple times. If there were prescribing concerns, those should have been discussed transparently from the beginning so I could have explored other treatment options. As a result, I am now delayed in receiving a medically necessary deep cleaning, while my dental condition continues to worsen. I have since contacted several other dental offices, and multiple providers advised they had never encountered this type of situation. I intend to file formal complaints with the appropriate dental licensing board and regulatory agencies. Patients deserve clear communication, ethical decision-making, and competent treatment planning. Based on my experience, I cannot recommend this office to anyone seeking professional dental care.

They try to make you pay for services you don't need just to charge you extra…read more I always request a regular cleaning, but they insist on doing a deep one just so they can charge me $165, even though I have excellent insurance that covers two FREE cleanings a year. I'm so frustrated with this service!

Anastasia Dental is truly exceptional! Every single team member is so kind, welcoming, and…read moregenuinely caring. You can tell they're not only intelligent and highly skilled, but also deeply invested in what's best for you as a patient. I just had a cleaning here, and it was hands down the best I've ever experienced - incredibly thorough, yet completely comfortable the entire time. Not once did I feel any discomfort, and my mouth felt fresh and smooth afterward (none of that gritty feeling I've had from other places). The facility is modern, spotless, and just an overall great environment. I left feeling cared for and confident in my dental health. I honestly can't wait to go back!

Crooks. I asked them if they took my Insurance and they said YES. I got my procedure done and then…read morewas informed they are not "in network". They conveniently left that part out of our conversation. THEY ARE NOT IN NETWORK FOR ANY INSURANCE BTW Fast forward 3 weeks. I get notice saying I could have saved $950 by using an "in network" provider. Since when did dentists start acting like real doctors? These people only care about your money. Find somewhere else to get your crown done

Always great. I called with a toothache Monday evening and had a temporary crown fitted the next…read moreday. Didn't feel a thing. Our whole family goes there.

Had a cleaning after several years a couple weeks ago. Kim (forgive me if that's not her name) was…read morea wonderful and fun hygienist and did a thorough and meticulous job. She was great. I had a couple cavities that I just got filled 30 minutes ago, I had to run to Yelp to rave about it! Who raves about getting fillings? This was the most pleasant experience a patient could have during this procedure. Dr. Yang is professional, sweet, and his expertise was over-the-top evident. I didn't even feel the Novocaine injections. That takes some skill, because at previous dentists (across the street from them...) it felt like some sort of medieval stabbing and hammering at my teeth and hurt so bad. I didn't feel a THING with Dr. Yang and he drilled and filled two adjacent cavities way back in my mouth. His bedside manner is calming and his assistant was on top of everything and they had a nice rapport together. The place has a nostalgic family feel with state of the art modern tools and equipment. That's the best part about family practices. Couldn't recommend this place more!

This isn't the same staff and doctor I was sent to as a kid. I mean he is, but his whole demeanor…read moreis better, as is his staff, in particular his newest addition Cassady! He fired the rest of his old staff with the exception of I believe one, because she wasn't reportedly rude like previous patient experiences dictated. I like him as a person now AND dentist, plus he's got general dentistry and periodontist work in the same office so it's like getting two for one.

I would highly recommend finding another periodontist. I had extensive crown work performed here…read more The crown work was excellent, but they failed to clean the glue used to affix the crowns off my roots, which caused severe infection. They were preoccupied with the business side and not the care side of their practice. I've switched periodontist and am now very satisffied with my new doctor.

I was told I needed a tooth pulled and then either a permanent bridge or an implant. Dr. Santiago…read moresaid he could do either one. I opted for an implant. So the tooth was pulled and a bone graft was put in its place. I had to wait 6 months before the implant could be installed. 6 months later I went in and was told I needed to have a special xray taken by a different dentist at a cost of $195. When the results of the xray were sent to Dr. Santiago, he told me he would have his receptionist call me the next day and set up an appointment for the implant. The next day the receptionist called and said that Dr. Santiago said I needed to call a certain dentist to have the implant finished. No explanation why even though he had already been paid for some of the work. He didn't have the courtesy to explain to me what the problem was and why he couldn't do it. I don't believe any doctor should treat a patient this way espcially when the cost of the procedure was so high. I would never recommend Dr. Santiago to a friend. EVER.

Excellent care and services. Doctor extremely well educated but speaks to you as a normal person…read more The office was very clean and staff very kind and informative. Cathy did a fab job with the cleaning and check up of my teeth. Thanks all !!!!

Dr Emily Tyler and her team are remarkable. Truly the…read morecomplete package in their patient care and treatment. The discomfort was kept to the minimum and Dr Tyler's Professionalism and skill shone throughout every procedure. I cannot recommended this fine team more from front desk to follow up care the are excellent.

I was blown away by this practice and Dr. Tyler's expertise. I have been a registered nurse for…read moreover 40 years and I have never met a more professional and talented doctor as Dr. Tyler. I have a terrible fear of dentists and have had a tremendous amount of dental work in my lifetime but I have never had such a marvelous experience as I had with Oceanside Endodontics. Not only was the doctor fantastic but her staff was also over the top fabulous. They put you at ease right from the get go. I had a root canal and had not one single bit of pain including the initial shot. I am extremely sensitive to needles and I have to be honest and tell you that I did not feel even the smallest iota of pain from Dr. Tyler. She is a magician and a talented physician and I can not recommend her highly enough.

Amazing experience, Hannah did an outstanding job and went above and beyond , she really took her…read moretime and she did really good work. I appreciate the staff at Aspen very much.

These guys are serious scammers. They told me I had periodontal disease, and I could never get a…read moreregular cleaning for the rest of my life, and they will only do this more expensive deep cleaning. They also tried to fill the wrong tooth when I was there, and the filling they did do I think was not done because I'm pretty sure I have a cavity there again. I will never go back.