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    Robert Routt - Diversified Mortgage Group

    5.0 (1 review)
    Closed 8:00 am - 6:00 pm

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    7 years ago

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    Cal Coast Financial Corp - Shaista Yasmin Associate Broker- Shaista@calcoastmtg.com

    Cal Coast Financial Corp

    (29 reviews)

    Jared helped us close on our first home and hopefully first of many! He's extremely responsive and…read moreworked so well with our relator. Jared made sure to lock us in to the best rate possible (given the market conditions). Not only is he extremely knowledgeable about the markets/rates, he helped us close in 14 days! He made sure to get every single document and piece of information submitted as quickly as possible. I truly feel that Jared made this nerve wrecking process easier for us. Thank you for all your help, Jared!

    Some of the reviews for this company specifically from Ben P. and Ern D. are absolutely spot on…read more Wish I would have seen them before talking to these people. These people will push you to get ARMs because they make more money at the backend with ARMs. Keep in mind they are selling your mortgages to the big banks and making huge $$$$$ off them. The only reason why big banks buy from them is because they are selling those loans at higher rates to you. Each broker is making a pretty good commission on ARMs. Ensure that you get plenty of quotes before even getting pre-approved with such mortgage brokers. Definitely recommend getting pre-approval from a well-known bank! This business is basically a honey trap for first time homebuyers or people who don't have enough information about the mortgage business or the housing market. Ask them for details and they will get pushy on you. Pressuring you to close and offering you quicker closing time are some of their tricks to close the transaction. You won't have enough time to delve into the details. Trust them at your own peril! They know and enhance your FOMO as they are constantly creating false impression of FOMO! Remember - You are not missing out on anything, if you miss out on one home that you like, you will find another one. But never fall into their FOMO trap. They have their relatives in the Real Estate business. Husband and wife teaming up as realtor and mortgage broker will take you for a ride that you will regret for life. Be careful and understand every single detail before you ever think of locking your ARM rate with them. They are going to brush aside your questions by saying that these are just standard papers that everyone signs. The hidden numbers are where they will get you! Notice that when you meet these people they will talk more about things that are irrelevant than answering your questions about the loan. This is one more ploy to get you distracted and earn your trust so that they can get you to do what they want you to do. Watch the 2015 movie 'The Big Short'. You will get an idea of how these people reassure you and instill a false confidence in you when you are buying a home. Remember they get their commissions immediately after the transaction closes, even the Title company is out of it. But then you are stuck with a mortgage that could really go south in the long run! Offering you to keep refinancing is also another gotcha as they keep getting commissions each time you refinance your ARM. Also, when they say refinance at no cost to you -- please take time to get a written estimate to understand what refinance at no cost really means. There are several gotchas. I had an awful experience dealing with Cal Coast and I am hoping that this review will help others make a better decision if and when they decide to deal with this company.

    Wilson Leung - OWN Real Estate - wilson leung own real estate san mateo listing agent

    Wilson Leung - OWN Real Estate

    (243 reviews)

    Wesley Ko came highly recommended from a friend. He laid out a plan for us to sell my current…read moreapartment and purchase a new house in 6 months (all in Oakland) and he worked very hard to help accomplish that goal. Throughout the process he was patient, responsive and professional. For the sale, Wesley and his teammates were extremely efficient when it came to staging and holding open houses and we were able to sell my apartment after the first scheduled showings. The only really difficult thing I had to do was say goodbye to the apartment and move out. I am extremely picky and so when we began to tour houses, Wesley's patience and eye for details really helped narrow down potential properties that would be a good fit for me and we also struck out a lot of bad ones. Wesley's experience shines during touring. Just to name a few things he has a keen sense of smell for moisture/mold, can feel for the slightest unevenness in floors and can tell good from bad repair work just from a quick glance and feel, he has really seen it all. This is where a whole lot of Wesley's value comes from, he's not just another paper pusher...he actually enjoys looking at houses with clients and he is great at pointing out things that a normal person wouldn't see. Eventually a few months later we were able to close on a new house that was exactly what I was looking for. It was a pleasure to work with Wesley and he was so helpful throughout the entire process. As I said before he is thoughtful, smart, engaged and it's clear he loves what he does and I now recommend him to everyone I know who is looking to buy in the bay area.

    From the sales rep to the whole team (fit & finishes, customer experience, stager, and sales…read moreanalysis), OWN is a great company to work with. Although I had started the remodeling before signing with OWN to be the sale representatives for the house, their expertise in knowing the market for my location set us up to get the best return. The expert staging that put the finishing touch that helped to attracted over 20 potential buyers during the open house. Everything was handle expertly and professionally. So buying or selling, OWN Real Estate is the company to go with.

    Hill Mortgage - Hill Mortgage Storefront on Main Street in downtown Pleasanton.

    Hill Mortgage

    (163 reviews)

    Working with Scott Hill was an outstanding experience from start to finish. He made the mortgage…read moreprocess feel smooth and stress-free by taking the time to explain every step, answering all of my questions, and keeping me informed throughout the entire process. His professionalism, responsiveness, and attention to detail gave me confidence every step of the way. Thanks to Scott and Lisa's expertise and dedication, closing on my new home was a seamless experience. I truly appreciate all of his hard work and would highly recommend Scott Hill to anyone looking for a knowledgeable, trustworthy, and reliable mortgage professional!

    We are incredibly grateful to have worked with Scott and Lisa as first-time home buyers in San…read moreFrancisco! As a top mortgage broker, the Hill Mortgage team has an incredible depth of knowledge regarding the entire process and helped us with a personalized approach towards a loan that fit our specific needs. Additionally, Scott and Lisa stood out with 1) comprehensive 1:1 consultation with us as first-time home buyers, including an orientation on the process and fundamentals of purchasing a home and securing a mortgage; 2) proactive work ethic and always two steps ahead in every step in the process with frequent check-ins (personalized and highly informative video updates, coordination between agents and lender and title company, etc); 3) timely communication and availability with any important or basic questions; 4) incredible ability to close on a tight timeline, while we were on an overseas trip. We would love to work with the Hill Mortgage team again for any selling or buying needs; anyone working with the team would be incredibly lucky!!

    Robert Routt - Diversified Mortgage Group - mortgagebrokers - Updated August 2026

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