Summer in Cola. so of course the AC goes out. Had it fixed by noon. Explained all and what to do…read moreif it went out again(like due to leaks). Been 6 weeks of hot weather and still blowing cold. Fair price and it stays fixed. Good folks. 2003 Camry .

Overall great people!!! I've had some work done to my truck in the past year through them and they…read morehave been nothing but wonderful! I had a major oil leak and they replaced it and I've since had no issues. I go in regularly for my oil changes and any other issues I can take it to them and get a quote and date for when it can be repaired. Excellent business!

The folks at Baker are great! I can't speak for the repair service because my car was totaled. I…read morespent several hours in the lobby waiting on my wife to pick me up and my belongings after the accident. Every one I met was genuinely concerned about me and were very accommodating. They even kept the doors open late on a Friday until my wife could get there from Charlotte. I had multiple phone calls afterwards due to my insurance company leaving the car there for over six weeks. Every time I spoke with them the were very helpful and informative. I can't say enough except that theses are folks you want to do business with. Thanks Baker! Steve K

Edit: 7/1/26 Updating my review to note that I have not been…read morecontacted by Geber as noted in the response, but at this point there's nothing more that can be done. I am also attaching the correspondence with SilverRock noting that the claim was approved on 5/12, the day after submitted, which contradicts the company's response as well. At the end of the day my biggest issues were with the lack of honesty and transparency, so I feel it's only appropriate to add this to my review. Unfortunately, I cannot recommend Gerber based on my experience. The staff was always courteous, but the overall process was disappointing. My vehicle was dropped off on May 7 with an estimated repair time of about two weeks, and I was told May 28 would be the absolute latest completion date. Instead, my vehicle remained disassembled for weeks, multiple promised completion dates were missed, and I ultimately didn't get it back until June 15. Communication was the biggest issue throughout the process. I frequently had to reach out myself for updates, and we were given conflicting information about the repair timeline. We also experienced repeated issues with the rental authorization, resulting in multiple calls from Enterprise while we were on our family's vacation because the authorization had not been submitted correctly. When I finally picked up the vehicle, the repair was not actually complete. The newly repaired bumper was not sitting flush and could be pushed in and out, requiring me to return the vehicle for additional repairs. I also found new scratches around the replaced "Elevation" emblem on the rear hatch that were not present when I dropped the vehicle off, adhesive residue left behind from the repair, and the driver's area was returned covered in dust and debris from the repair process. I appreciate that the staff remained polite and ultimately addressed the bumper issue, but what should have been a straightforward repair turned into more than a month of delays, repeated follow-up on my part, and a second repair visit. I hope this feedback helps improve communication, quality control, and attention to detail for future customers.

First time I took my car here was just for an oil change and tire rotation. I checked my oil the…read morenext morning and it was below the L line. I was hoping it was an honest accident, so I tried them a second time for AC service and oil change. I made an appointment and dropped my car off first thing in the morning- didn't hear from them all day until I called before they closed and they told me they FORGOT about my car and would do it the next day. Oh, and my car had no oil in it again after they changed it.

Great shop, gave me a reasonable quote, told me it didn't need to be done right away, and didn't…read moreover recommend other service. I will be going to them for my Toyota needs for the foreseeable future. Everybody that helped me was great to work with.

I spoke at lenght with Tony. Tony rebuilt a transmission on a MB that is currently for sale that I…read moream interested to buy. Tony, knowing my call would not result in a sale for work I needed completed, reviewed the repair invoice with me, explaining the parts that were rebuilt and what he has experienced with return problems after rebuilds. Polite, patient and very informative.

I pulled into their lot on a Monday with my 2010 Hyundai Genesis Coupe barely driveable. I didn't…read moreknow if it was the transmission or clutch but something was seriously amiss. Turns out I needed a whole new clutch kit, including flywheel. By the time I picked up the car Friday afternoon, everything was good to go. The saved the old parts for me and showed me what was wrong. They spoke the truth. I did need everything they said I did. At $2500, this was definitely not a cheap repair, but Cottman did good work with quality parts, and it was darn sure cheaper than the stealership. PS - If you see the doggies, don't worry. They're very friendly.

Recently used Cartelli Auto for 2 different vehicles and everything from initial consultation to…read morepickup up was a great experience. Service Consultants, Owner were all professional, courteous, knowledgeable beyond expectations. Highly recommend!

They did a great job replacing my starter. Had another issue which they triaged and fixed for…read moreme as well!

My car had a fan blade go through the radiator. The exhaust system went out on our other car at the…read moresame time. Brian told us they were booked for several days but to have my car towed there anyway because they might be able to get to it sooner. It was done sooner and less expensive than I expected. Another shop was recommended to repair the exhaust system because the repairs could be done for less than it would cost at Andrews. EXCELLENT CUSTOMER SERVICE!

I only take our vehicles to Andrews Auto Service. Dependable, reasonable and professional.read more

I am very pleased with the work done to my BMW by German Autowerks. I found their pricing to be…read morecompetitive. After meeting and talking with the mechanic who worked on my car, i found him to be knowledgeable and conscientious and I had no doubt that the work was done right. I highly recommend them.

The folks at German Autowerks were most accommodating in resolving issue's with my BMW. The owners…read moreand staff are extremely helpful, courteous and thorough in explaining the repairs needed and options that might be available.

The repairs to our vehicle are perfect. Parts, paint and workmanship made it look like new. I…read morestrongly recommend McDaniel Paint & Body. Outstanding job quality.

I was overcharged EGREGIOUSLY!!! The OWNER CURSED and yelled at me after I kindly pointed out the…read morediscrepancies on the bill. The owner exclaimed that it's basically his prerogative to arbitrarily OVERCHARGE for labor and I was obligated to pay, because I agreed to them doing the work. Quote: "I DON'T CARE IF IT TOOK 5 - 10 MINS IT'S WHAT I CHARGED...AND IT'S WHATS YOU'RE GONNA PAY!" I was charged an extra $195.00 for 3 hours of labor on a 30 minute job! They DID NOT do what they CLAIMED was required. I HAVE PICTURES TO PROVE MY CLAIM. Definitive proof!!! THEY LIED TO MY FACE! The owner cursed...referring to me as an EPITHET while I was trying to get him to listen to my concerns!! He threatened to charge me for daily storage of my vehicle if I did not pay the exorbitant bill!!! I was INTIMIDATED and COERCED into paying TWICE the amount of what I was quoted while they held my vehicle hostage! I wonder how many other people are being unknowingly charged for work that's NOT ACTUALLY BEING DONE! I was reassured by a number of professions that the job was VERY simple and would only take minutes - NOT 3 HOURS!!! I also watched SEVERAL videos demonstrating the process which INFURIATED me after seeing how simple the process was! I was led to believe that their technicians had to endure 3 hours of tedious work to complete the job! When I brought this discrepancy to their attention, their kindness and courtesy turned fury and distain! I WILL NEVER FORGET THIS HORRIBLE EXPERIENCE! I was treated horribly! Please make sure to ask for all your old parts and copies of purchase orders for all new parts! Take pictures of everything!