They came out quickly and completed the repair at an acceptable price. Our AC stopped working. I…read morewould highly recommend them.

Not very professional at all. We called to have an estimate on a new system installed. The owner…read morecame out to look at everything and said someone would be in contact with us the next day, in regards to the estimate. We waited until around 4:00pm the next day to get our estimate. We never received a phone call, so we finally called. They still didn't have us estimate, all they did was take our information down. I do not recommend, and will be finding someone else to do the install.o

I hired this "company" to repair and replace our sewer lines in our home. Upon first meeting John…read morehe seemed very professional but that was very short lived. John gave me a quote and assured me the job would be completed the next day. That was far from the truth. I paid his deposit of $2,217.00 that day. He did arrive with a tractor the following morning and I informed him that we had an irrigation system. He said not to worry that he'd repair anything damaged. He proceeded to dig an enormous trench in our yard, disconnected the working plumbing that we did have and left without any communication whatsoever. When I called him that day to ask about it, he told me to have myself and my family use the plumbing as usual and that it would drain into the trench that they would cover the next day. This was completely unacceptable and unsanitary! I took matters in my own hands and plumbed in one side of our home temporarily to get us through the night after we discovered that he also had broke the water line to my shop in the backyard so we weren't able to use that bathroom either! He did in fact come back the next day but only to dig some more and return the tractor to the rental company. I asked about the irrigation and he said that he wouldn't be able to repair that but, if I knew someone that could, to have them come out, which we did. Via phone text because he said he wasn't able to make it back out and his phone wasn't working , John told our landscaper to give him the bill and if it were too expensive he'd file it on his insurance. After my landscaper and his crew spent several ours trying to locate and repair all the wiring and plumbing the landscaper said that the damage was to severe to repair and would be cheaper to replace the system. John, told him and I to give him a quote and he'd move forward with an insurance claim. During this time we still had no plumbing and no plumber on site even though he assured us it would be done. That was the last time myself or my landscaper has heard from him. He will not answer our calls or texts. The damages that he caused to our plumbing, irrigation and yard combined has been quoted to us from other companies for $25,800!!!! I once again reached out to him both by phone call and text with no response. I sent a text stating that I would file a dispute with my credit card for the deposit and that this would be the best way for both us as we would walk our separate ways. Again, no response! Today I received a call from my credit card company stating the John is attempting to submit documentation of his costs. I responded with all of this information and they agreed that he should not be paid but would reach out again and allow another 30 days for his response. The attempt that I originally tried to patch the plumbing temporarily only lasted for about three days (I'm not a plumber) before it started backing up into our house. My family and I went without plumbing for three weeks while the other company worked to not only correct everything that John did wrong, but correct and repair the original issue. If John does not release the dispute that he has made with my credit card company, my family and I will absolutely address all of this with him in court for not only the deposit but all of the other costs that he has caused to our home and property. We have pictures, videos, other contractors who have volunteered to testify as they were working on our property at the same time and witnessed this all happen, our landscaper, as well as the new plumbers we hired along with formal quotes to repair the damages he did to back up all of these claims. In no way would we ever recommend this guy! I would STRONGLY recommend to anyone considering him, to Google his name and phone number. You will see that he has multiple business names with numerous negative reviews! I wish that I would have before hiring him originally. Don't get burned!!!

Great American Services is great! From Prices all the way…read moredown to services. I'm happy and I will always pick them for my plumbing needs!

Charged me $594 for a $20 capacitor replacement on a unit he installed 2 and half years ago. That…read moreprice is after the 10 year parts warranty he gave me when he installed my system. He was in and out within 26 minutes and charged $290 in labor. Disappointing because he has done me so well in the past and used to undercut the cost of other larger companies. He now charges twice what the larger companies charge. A-Z has lost my trust. He also offered to give me about half of what he charged me back if I had removed my one star google review, and then decided not to keep his word about giving that money back. If I could give a half star I would. I wish I had shopped around instead of trusting him.

I called Mr. Phillip for a service call about my outside fan occasionally cutting off. He made it…read moreover to me under one hour and did a diagnostics on the system. He confirmed all the outside components including the contactor and capacitor looked great. A few minutes later, he identified I had a clog in the SafeTSwitch that was shutting down the system to prevent a leak. It was just algae build-up! That's a common yearly problem. Mr. Phillip took his time and showed me all the basics on how to unclog the system using just a funnel and couple gallons of water. Phillip is both very friendly, knowledgeable, and he doesn't charge an arm & a leg for his service. I highly recommend

I hired this "company" to repair and replace our sewer lines in our home. Upon first meeting John…read morehe seemed very professional but that was very short lived. John gave me a quote and assured me the job would be completed the next day. That was far from the truth. I paid his deposit of $2,217.00 that day. He did arrive with a tractor the following morning and I informed him that we had an irrigation system. He said not to worry that he'd repair anything damaged. He proceeded to dig an enormous trench in our yard, disconnected the working plumbing that we did have and left without any communication whatsoever. When I called him that day to ask about it, he told me to have myself and my family use the plumbing as usual and that it would drain into the trench that they would cover the next day. This was completely unacceptable and unsanitary! I took matters in my own hands and plumbed in one side of our home temporarily to get us through the night after we discovered that he also had broke the water line to my shop in the backyard so we weren't able to use that bathroom either! He did in fact come back the next day but only to dig some more and return the tractor to the rental company. I asked about the irrigation and he said that he wouldn't be able to repair that but, if I knew someone that could, to have them come out, which we did. Via phone text because he said he wasn't able to make it back out and his phone wasn't working , John told our landscaper to give him the bill and if it were too expensive he'd file it on his insurance. After my landscaper and his crew spent several ours trying to locate and repair all the wiring and plumbing the landscaper said that the damage was to severe to repair and would be cheaper to replace the system. John, told him and I to give him a quote and he'd move forward with an insurance claim. During this time we still had no plumbing and no plumber on site even though he assured us it would be done. That was the last time myself or my landscaper has heard from him. He will not answer our calls or texts. The damages that he caused to our plumbing, irrigation and yard combined has been quoted to us from other companies for $25,800!!!! I once again reached out to him both by phone call and text with no response. I sent a text stating that I would file a dispute with my credit card for the deposit and that this would be the best way for both us as we would walk our separate ways. Again, no response! Today I received a call from my credit card company stating the John is attempting to submit documentation of his costs. I responded with all of this information and they agreed that he should not be paid but would reach out again and allow another 30 days for his response. The attempt that I originally tried to patch the plumbing temporarily only lasted for about three days (I'm not a plumber) before it started backing up into our house. My family and I went without plumbing for three weeks while the other company worked to not only correct everything that John did wrong, but correct and repair the original issue. If John does not release the dispute that he has made with my credit card company, my family and I will absolutely address all of this with him in court for not only the deposit but all of the other costs that he has caused to our home and property. We have pictures, videos, other contractors who have volunteered to testify as they were working on our property at the same time and witnessed this all happen, our landscaper, as well as the new plumbers we hired along with formal quotes to repair the damages he did to back up all of these claims. In no way would we ever recommend this guy! I would STRONGLY recommend to anyone considering him, to Google his name and phone number. You will see that he has multiple business names with numerous negative reviews! I wish that I would have before hiring him originally. Don't get burned!!!

quick response, knowledgeable and friendly people, at a great price! We had a leak on our outside…read morefaucet and everyone else wanted to cut a hole in the wall to replace the entire line. They were able to work with us to replace just the "guts" and stop the leak ad a fraction of the price quoted by other guys! Will definitely use again!

My AC Picked the Wrong House…read more My air conditioner decided to quit, but Ball Heating & Air had other plans. This is my third time using them, and once again they came through. Zach showed up the same day, found the problem fast, and had everything fixed in no time. Professional, friendly, and efficient. Highly recommend!

Just wanted to make sure that you are aware that I was scheduled for someone to work on my mini…read moresplit today so I called out of work. I was just told a few minutes ago that they aren't sure why I was scheduled because there is a wait until the end of April. You have taken money out of my pocket for missing work and you have wasted my time. ** UPDATE** I was just reached out to by Ball (I assume they saw one of the reviews I left) and the offered free service today due to the inconvenience they caused me. Unfortunately I already have another company on their way at the time of the call, so I did not take them up on this.

This company installed a tankless water heater in my house 4 months ago and it stopped working. The…read moreowner said he was going to fix it. But now has ghosted me. I have no hot water with two toddler in winter. Don't ever use this company! They don't stand by their work and overcharged us for it.

If I could give 10 stars I would! I was impressed with their responsiveness, proffesionalism, and…read moreprices. My water heater went out and they came the same day to fixed it, and they also went above and beyond to fix my toilet that was constantly running. They were patient and friendly when answering my list of questions and helped me better understand the issues and the solutions. They saw me and treated me as a friend rather than a source of money. I will always recommend and use them as MY plumber from now on.

Tracy diagnosed our AC problem immediately when the "other company" just kept adding Freon. He…read morechecked the units in the attic and the the outside units and upon careful inspection, found a leak in the condenser Schrader valve. He also fixed our toilet. We are dumping the "other company" and calling Tracy from now on. Tracy is also tidy and cleaned up after himself. A pleasure working with him.

We called four different HVAC service people in the area, Mr. Tracy Tardiff was one of the 4 to…read moregive us a quote. His price was the highest of the three quotes we received. When we decided to go with someone else, all of a sudden there was a $395.75 service charge? Excuse me, but how does that happen? Not once did he mention a service charge, not once did he tell me that there would be an hourly, and not once did I approve a "service"charge.