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    Robertson Pools

    2.0 (5 reviews)
    Open 9:00 am - 4:00 pm

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    3 months ago

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    1 year ago

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    5 years ago

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    9 years ago

    Great job with my new pool. Very complicated design that was done well. Stone work exceptional. Highly recommend Robertson Pools.

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    10 years ago

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    The Pool Club - Mai Type

    The Pool Club

    (10 reviews)

    Small pool club at the Virgin Hotel. We purchased a day bed pass on resort pass. The pool is nice…read moreand clean. All the $18 drinks come in plastic cups, I know this is at a pool but most pool clubs still use glassware/nice glasses at other hotels in Dallas. The beef tacos were okay. Burger was not good. Truffle fries are good for a pool day snack. Staff is very friendly and helpful!

    Beautiful new hotel in the middle of Design District. It was a cool evening with a bit of a breeze…read morebut not too cold, so I wanted to visit a rooftop bar. My friend thought of this place, so we said why not! When we approached the host at the front and told him we wanted to visit the bar, he told us that we looked like "nice people" and would let us in to the Pool Club, although reservations are usually required. He gave us a wrist band and directed us to the 4th floor. There was a bouncer at the door of the Pool Club checking for wrist bands. Looking back, though, I'm not sure how "exclusive" the club actually is, as more and more people started trickling in as the night went on. 4th floor doesn't seem like much, but you still get a nice view of the Dallas downtown skyline! We got drinks and some calamari. The calamari were okay at best. The drink I got, the galactic, was refreshing, fruity, not too sweet. We walked around a bit. It's quite a large rooftop bar with various seating areas - some around fire pits, some overlooking Design District. I'd say this is a nice place to visit with a group of friends or on a date. Service is friendly, timely, attentive. Staff members were all wearing masks. I would go for the drinks and views, but not for the bar bites (which is from the restaurant in the hotel downstairs).

    Emerald Waters - in complete decking

    Emerald Waters

    (1 review)

    Eastside

    We have installed a pool before, so we have a good understanding of what to expect during the…read moreprocess. Initially, we were pleasantly surprised by how quickly Emerald Waters Pool completed our pool installation. Unfortunately, we soon realized the speed came at the expense of doing the job correctly. The biggest issue was that the required city inspections were never completed before construction moved forward. Will advanced the project all the way to the final inspection, where the city rejected the entire project. We then spent approximately two and a half months waiting for everything to be corrected and approved before we could finally move forward with the plaster. Even after receiving city approval, the problems continued. The site had not been properly prepared before the plaster was applied, resulting in it having to be installed twice. Then, just three weeks after installation, the color began fading, which was clearly not normal. We contacted Will about the issue but never received a response. We also discovered that the waterfall was installed off-center, another quality control issue that should have been caught during construction. In addition to the pool, we hired Emerald Waters Pool to install a patio and walkway. The workmanship was disappointing. The pavers was neither straight nor level without constant supervision, and we had to insist that sections be redone because they were not installed correctly. To make matters worse, some of the additional work we paid for was never completed. It is also worth noting that the work performed outside of the pool installation was never covered by a written contract, which appeared to avoid documenting that portion of the project. Based on our experience, we cannot recommend Emerald. Between the missed inspections, poor workmanship, lack of communication, and incomplete work, the project became far more stressful and time-consuming than it should have been. We strongly encourage anyone considering this company to continue their search for a builder that prioritizes quality, communication, and accountability.

    From the owner: We’re a family owned and operated company. With our start in 2011, we’ve always treated our…read morecustomers as family and done our best to do every job as if it were for our home. We do our best to keep our prices low and affordable to accommodate for different budgets.

    Blue Escapes Pool & Spa

    Blue Escapes Pool & Spa

    (23 reviews)

    We were given a timeline of a month or two on completing our pool on December 2021. That included…read morecoping, tile and plaster. Tile was pre-paid, coping was selected and contract was signed. There were some issues with setting and managing expectations up front but in the end, we are happy with the final product. It is 4/28/22 and pool coping, tile and plaster are complete. We had a 4 month wait and it took 1 month to get the job done. There were a few unexpected expenses during the project but that is to be expected for a project like this. By the time the project was complete we ended up paying roughly 20% more than the quoted amount. Also, we had to choose different coping as the one we originally chose was no longer available due to supply chain issues. There are a lot of shortages going on right now. Workers and supplies. This is not a fault of Blue Escapes, these are just the times now and unfortunately, we along with Blue Escapes were caught in it. This along with price hikes on everything (plaster, tile, etc.) which we weren't charged extra for. Blue Escapes uses quality workers. Watching them lay the tile and take their time with each tile they laid just solidified why it takes a while to complete these remodels. The owner is an honest man who is a wealth of knowledge. Bob (the owner) came out to ensure each step was completed to his satisfaction.

    Our wish was their command! At a fair price, too. We wanted a water feature and shorter steps and…read morethey delivered just in time for pool season. It's quite a comfort to know I have an honest and talented pool renovation and maintenance company just a phone call away.

    Robertson Pools - contractors - Updated July 2026

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