As a transplant family to this area from New Jersey, we were recommended to Roby Electric through our association with HOCOA (Home Repair Network). Over the years, they have been my go too electrician for different projects from fan installations to Chandelier's and others. But the true test of their commitment to "Excellence and a Great Work" etic, was when I decided to install a hold house "Generac Generator". They were my choice of electricians in partnership with "Lowes". Roby Electric, handle the entire electrical installation as well as the hands on communications from their office from their team; especially Jana Henry and the other girls to walk me through the process with my Natural Gas Company in upgrading the existing natural gas line meter and all the necessary inspections. Too me, as a senior citizen! That is a company to be "PRAISED". The Generator, was brought on line as on March 1, 2017, we have had the opportunity for it to be tested by a brief power outage on August 21, 2017. Roby Electric had already demonstrated in a walk through when the generator was brought on line for start-up to show me exactly what it was suppose to do. The "Generator" did its job and went back into standby mode when the power was restored. Great Job, team Roby Electric!!! Mrs. Mary J. Tramble, read more

Last night, we had a circuit failure at the house. We engaged "damage control" with several extension cords off other circuits to get through the night. First thing this morning I called Roby and they were able to "fit me in" tomorrow; which I really appreciated. Over the next several minutes, I remembered what their technician "Ibis" taught me about the generator transfer panel he installed for us. Lightbulb moment ... I was able to trace the problem to a blown fuse in our generator transfer panel. I determined which transfer panel circuit it was, changed the fuse and "VOILA" problem solved; power restored! I called Roby back and thanked them for their willingness to assist me as soon as possible, given short notice, and cancelled their service call, opening the space for someone else in need. The point of this review is that these are very good, willing and accommodating people. We TRUST them. We APPRECIATE them. We HIGHLY RECOMMEND them! read more

I had a panel moved and upgraded recently. When the panel was moved I noticed the dryer wasn't working and that there were no arc fault breakers installed for the bedrooms (not a code requirement when moving a panel but I was hoping they would be in place). Roby was super responsive. They ordered the AFCI breakers (needed a special one) and said they would install them when they came in and they sent someone out the next day to take a look at the dryer. It took a few iterations to find the problem but what was great about them is they actually made the effort to fix it instead of blowing me off, including sending out an appliance guy to look at the dryer. They also rigged me up a temporary power line from the old meter until Duke could trench the new power line. Everything is working great, looks great, super responsive, very courteous, prompt to call you back and come out to do the work. Highly recommended! read more

I was very pleased with Kyle's work. He was very professional, on time, and very pleasant. Kyle did a great job; I would recommend him to anyone who needed electrical work. As a senior citizen on a fixed income, the fee was a little high but the job was well done. 5-stars Kyle. I also would like to mention, I needed an external receptacle so that I could install a security camera. The company that I worked with in the past had canceled on me twice and then tried to schedule an appointment a week later; I called Roby Services at 4:30 pm (a half hour before closing) on Wednesday and customer service was able to schedule an appointment for the next day, Thursday, that is what I call great customer service. Now, I know this may not happen all the time, but it made me happy, thank you. PS. I'm not sure why it says San Francisco, CA, I'm in Charlotte, NC, LOL read more

Great Company! I adore, their employee team. From customer service to the excellent knowledgeable, professional technicians... that do the hard jobs in the fields. They installed our whole house Generac generator in 2017 and it's been a working relationship in every sense. When I had concerns about being a "Senior Citizen" and the rising cost of everything. Gavin, customer service suggested a service contract at a price monthly that I could well afford. And he scheduled my 2023 generator maintenance service date immediately. Luke Murphy my technician was there early as promised on 8/7/2023. Gave the "Generator" its tender loving care for 2023. When Luke gave me the "Thumbs-Up" that all was okay! He made my day! And I had to give him a "BIG" Grandma hug. Thank you, Roby Electric! You are "Frist Class!" M. Tramble York, SC read more

I had a wonderful experience working with Matt M at Roby. He is incredibly kind, smart, and genuinely thoughtful in everything he does. What truly sets him apart is how well he understands his clients' needs -- he listens carefully and makes you feel completely heard and supported. Matt not only understands what needs to be done, but he executes his work with style and grace. His professionalism, attention to detail, and dedication are truly impressive. I highly recommend Matt M. and Roby to anyone looking for someone who is both highly skilled and a pleasure to work with. Thanks, Sadie Lovallo read more

I purchased a whole house generator and was told that installation was an ALL DAY process. To my surprise, the electrical installers from Roby Electric (John, Donald and Ronald) not only arrived on time as scheduled, completed the installation in far less time than stated, cleaned up the property before leaving, made sure I was satisfied with the installation and updated me on the manuals/key usuage and general function of the generator. The installers were, prompt, professional, polite and efficient. I would highly recommend Roby Electric for your related projects. read more

Jake from Roby did an amazing job. He was able to solve all of my electrical issues in under 30 minutes--something four previous electricians were unable to do. He was extremely thoughtful, professional, and efficient throughout the entire appointment. What impressed me most was how clearly he explained what he was doing and why, which gave me total confidence in the work. It's rare to find someone with both the technical skill and the customer care he showed. I would highly recommend Jake and the team at Roby. I'll definitely be using them again in the future. read more

Roby Electric has been a great company to deal with. Their attitude has been to do what ever we need. In everything they have done it's been done with excellence and professionalism. Each time a technician or anyone from the president of the company on down is sent to our home they have sent a text with a picture and a short biography to introduce the person who is coming. I wish every company that I have dealt with (professionally and personally) had the same ethics and dedication. Roby Electric has truly been a pleasure to work with read more

Due to a water main leak and no thanks to Charlotte Water, my water pipes were clogged/blocked and I had no water all day and into the next morning. Roby technician by the name of Chris came out replaced the PRV and flushed all the dirt/debris our from the house and got the water back up and running! He also was kind enough to increase the water pressure in the house, which the wife was happy wife! Chris was very knowledgeable, professional and courteous and took the time to explain things in lay-man's terms. Thanks Chris! read more

Roby spent 90% of time on phone figuring out how to run up my bill. $1k of cost for $150 pf work (that I had to have redone). Call LKN, Scott Craig, Cable & Volt, etc. Roby priced for crisis/immediate repair, but 18 yr old couldn't figure it out, it took 3 days to fix half of it. Then I had to have others come finish it. This is my 2nd EVER pan review of anyone anywhere - so buyer beware. Need a light bulb changed for $300, they're your guys. read more

Our old built in microwave went out and we decided to replace it along with our older built in oven. The new oven/microwave combination needed some cabinetry work adjusted so they would fit. Jodi contacted me and scheduled Joe in a very timely manner. The job was not easy and took the better part of the day. My wife and I were very happy with the end product and the professionalism of both Jodi and Joe. We will use Roby again. read more

Our electrician arrived on time, completed the job promptly and completely, and was very nice to work with. My only issue is the high price. In all fairness, he gave me an exact quote before beginning the work, and although it seemed high to me, I approved it because I was pressed for time and unable to locate another electrician in my time frame. Roby Services should really review its pricing structure. read more

Your Review: It's great to have a company you can rely on for important things like electrical issues. For some reason we had to constantly crawl under the house to reset a circuit for the AC. Enter Chuck from Roby Electric. He showed up on time, got straight to work and fixed it. Best of all his parting words were "No more crawling under the house for you." Thanks Chuck! Thanks Roby! read more

outstanding team of techs. Theyalway show up when scheduled and bring the knowledge necessary to get the job done. Recently worked with Matt McIntyre on an a/c issue. he was able to diagnose the problem, showed me the issue and had access to the parts needed to get us back online. Awesome guy and very good to work with. I highly recommend Roby for home projects and maintenance. read more

After so many 'iffy' contractors, we got a referral from a trusted friend--and she was right. This has been our best electrical contractor experience! Roby's technicians were great detectives in figuring out our issues and resolving them quickly and professionally. On time, know their stuff, polite and respectful of our home.. I am so very impressed with this service call. read more

I cannot overemphasize how pleased I am with Roby Services response, quality of work and professionalism! They will be my first call when I need service. Every member of the crew was great. Michael Scism was the point man and was great! He was there start to finish...explained every step and answered every question. We couldn't be more pleased. read more

Plumbing issues are never fun - but Roby was GREAT to work with, quick to get to us and very informative throughout the entire process! Michael our technician was polite and entertained my 4 yr old who was supervising the job. Hopefully we don't have a need soon, but we'll definitely be using Roby again for all our future plumbing needs!! read more

Robbie and Matthew installed a new boiler for my wife and I. They communicated at every important juncture. They were here when they said they would be. They did a beautiful job. They were knowledgeable and professional and a real pleasure to work with. We could not be more pleased with the result. Thank you Roby Services! read more