I do not recommend. They don't care about their customers... they just want your money. They will allow you to drive hours to see a vehicle but not allow you to see the buyers orders for a vehicle and then try and push off another vehicle on you. I recommend Toyota, more reliable engine and will get you in and out within the hour.... No sitting all day "negotiating" ...... read more

Edit to add in Feb. 2026-apparently Nissans have a tire lock and one of his tires is losing air. He was told he had to pay close to $200 for one-wouldn't you think it would have to come with the car so people can change their tires. He didn't know to ask as we didn't know they are specific to each car-or at least that was what he was told. I don't recommend this dealership that will apparently nickel and dime you out of everything. My husband bought a car from them in December 2025. The promised to have it cleaned since there was a strong smell of smoke in the car and an extra key made. He has tried to call and no one returns his calls. I do not recommend this dealership as apparently they cannot stick to the terms they agree upon. My husband works in a hospital and doesn't have time to just swing by. Extremely disappointed. read more

For the second time this week I've been given a call to reschedule my oil change. I was giving them a second chance after they forgot to replace the plastic covering on the bottom of my Rogue and ruining it. They didn't even offer to replace the damage they caused. I own 3 Nissans and like them very much. Avoid Rock Hill Nissan. read more

To be fair, I was here to sell a car to the dealership, not to buy. But that doesn't discount the fact that the staff here were great. Even though I wasn't buying anything, a salesman named Elias spent a lot of time helping me out with the transaction. He was wonderful as was the sales manager, Will. If I was in the market for buying a car, I would not hesitate to shop at Rock Hill Nissan and work with Elias and Will. read more

If there was ever an indictment on this company it's their own attempt to pay me $2000 to silence me and stop talking about our experience with them publicly. They asked me to sign a non-disparagement agreement and to remove all previous reviews. I told them to keep their money and its of more important to be able to openly discuss our experience and potentially save future prospective clients the trouble. I can't say this with any more seriousness...AVOID ROCK HILL NISSAN AND ALL SUBSIDIARIES OF HUDSON AUTOMOTIVE AT ALL COSTS. Im sure they will attempt to drown out this negative review with more fake positive reviews like they did in the past. However, if you happen upon this, know that they flood these reviews with fake ones as well to drown out the real ones. This company failed to disclose multiple known issues, previous accidents and lied about warranty coverages on our vehicle. They then maliciously put a "hold" on our title and claimed we planned to return the vehicle and reverse the sale which in private conversations was denied as an option to us. After 90 days of waiting I never received the title and I only received it after I went to the DMV and did their job for them. The SC DMV got involved and characterized their actions to me as "sleazy" and "grimy". They have multiple claims by other customers on the BBB for rolling back odometers, lying about repairs needed during service visits and never paying for trade ins. Do your due diligence and shop elsewhere. read more

Purchased a used vehicle from Rock Hill Nissan on May 30th, 2025. Today is August 29th, 2025 and we still do NOT have a TITLE in hand. After the first month without the title, we went to the DMV to get a copy. DMV stated that their records had the title listed as "Engine Blown, Vehicle Returned to Dealership," stating it was not in our name. Dealership said this was "not their fault, but they'd fix it." It's been almost 90 days and I still have no title. Records sent to me from the owner show that the title was not processed until July 30th. That is 60 days post-sale. "South Carolina Code § 56-19-370 (state law) - licensed dealer who sells a motor vehicle must deliver a valid certificate of title to the buyer within 45 days of the sale." This same vehicle experienced major issues less than two weeks of owning it. After being reassured that they are inspected and have "the best warranty in the business," we learned that the air compressor EXPLODED and had metal shrapnel flying around the AC tubes and needs almost 4K in repairs. After I questioned how each vehicle was inspected, was told by the service manager "It would take too long and cost too much to inspect every vehicle like that." If you're considering Rock Hill Nissan - DON'T. They fluff their reviews online to hide the bad ones. Check out recent google reviews and please look at the BBB complaints. There are MANY! read more

Excellent Service!! I had to write a review about the service that my family received from Rock Hill Nissan. These folks went above and beyond to help. First let me say that I live in Vegas and my mom lives in NC, she has recently been hit by a drunk driver * her car was totaled and insurance was taking forever to even look at the car. Luckily I called Rock Hill Nissan ** so happy that Elias picked up! I found the car online and wanted to verify what was in stock. This wonderful guy assured me that they would help, he immediately got the vehicle ready for my mom *** this is how confident he was in the service they provide!!! He introduced me to Alex the sales manager, they worked together to get me a fantastic & honest price. Here's the most outstanding part, my mom's deal was complete in less than 2 hours ** what makes Elias so special is he dropped off the car to my moms home the next morning! Folks if you have ever felt nervous, pressured, OR if you fear the auto buying process PLEASE GO SEE ELIAS AT ROCK HILL NISSAN, where they treat everyone like family! read more

Rock Hill Nissan - Beautiful ride and fantastic service! - Car Dealers Near Me - Rock Hill, South Carolina

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18 hours ago New My friends car broke down on the way to Fort Mill. He got a tow to Rock Hill Nissan. He spent $1800 to have his car fixed, something with the clutch. In the process, Rock Hill Nissan scratched and dented his bumper, he got photos from tow truck driver to show there was no damage prior. Nissan apologized and told him to drive it back and they'd fix it, mind you we all live over 2 hours away in Easley. Now that he has taken it back, Rock Hill Nissan said to fix it they will have to switch out bumper and they don't want to pay the $650 to do that and are now trying to offer my friend $250 to close the issue. I do not agree with this or even find it close to being professional. BUYER BEWARE. TAKE PHOTOS OF YOUR CAR BEFORE GOING HERE!! Now off to the BBB and looking into small claims court. Not cool Nissan. PS NOTICE EVERY NEGATIVE REVIEW IS NOT TAKEN CARE OF AND ANSWERED WITH AUTOMATED UNCARING RESPONSE??? read more

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About 6 months ago, I bought a 2021 Hyundai Kona from this dealership. I recently brought it back in because the lane assist system and transmission weren't working properly. When my mom and I walked into the building, the owner and the service manager (the one with glasses) just happened to greet us. They acted friendly and said things like, "We'll take care of you"--giving us the impression that they were actually going to help. But once the owner left, everything changed. The service manager claimed they ran a diagnostic. But when I asked for the results or a printout, they said they couldn't show it "for some reason." No clear explanation--just, "At least you weren't charged." Translation: We didn't actually check your car, but we'll act like we did and hope you leave quietly. That's shady and unprofessional. This experience showed me how fake the front-end friendliness is--once the owner wasn't around, they clearly didn't care about following through or honoring what they said. Do NOT trust the service department at Nissan of Rock Hill. Dealerships make most of their money through service and hate doing warranty work for free. Keep that in mind if you plan to buy from them or expect proper support afterward. read more

Travis was very helpful and did everything in his power to sell the car. Unfortunately the overall experience has not been great due to less than two weeks later my car is having issues and I am not being met with help. The staff are over talking myself and mother with no solutions being offered. read more

I bought a vehicle from Rock Hill Nissan with an issue that I brought up before purchase -- they assured me it was not a problem. Not only did the issue turn out to be real, but after they attempted to "fix" it, I got the car back with visible and extensive damage to the hood, as if tools had been set directly on it. Instead of addressing the damage professionally, I was contacted by some random guy claiming he would do a paint correction, who then scheduled an off-the-books appointment and canceled last minute. The entire time, the team acted as if they were doing me a favor, even though they were just trying to clean up their own mess. Once the sale was finalized, customer service disappeared. Communication was poor, accountability was nonexistent, and the overall attitude was dismissive and shady. This was a horrible experience and I would not recommend Rock Hill Nissan to anyone. If you value honesty, professionalism, and post-sale support -- go elsewhere!! read more

After completing the application for financing and sending all of our personal documents to the sales manager Alex, we were completely ghosted. Hasn't responded to emails or phone calls in days. I'm assuming we didn't get approved for financing but the ghosting without a response is completely unprofessional and won't make me want to buy here in the future. It also makes me worry about the integrity of their system since we sent so many personal documents through email. read more

Second vehicle from same saleswoman. Had to return 3 days later rear wiper blade not attached and scratched window, and right side front to back scratched. Stephen the manager, Mr double talk, is not used to people disagreeing with him or having an opinion about the way they choose to ignore the fact it was raining at the time of purchase. Paulette my salesperson was doing double speak also. Thank God for Rob & Byron Long who recognized the problem and took care of it. read more

I was looking into buying a car that I was told needed to stay in the shop for a couple days before I could buy. I was never called back and was informed the car was bought on the day it was in the shop. I was lied to and not taken care of as a customer. Very disappointed in this places way of doing business. I will not be returning and would not recommend to anyone. read more

Trent Jones I would've loved to work with you about buying a different car I wasn't set on that 2018 Camry. I have 20k in cash plus a trade in. Don't work with him it's all good while they have the car but he ignored my calls and texts when they sold the car. so I had to call the dealership to get the simple question of "did you sell the car" answered by someone else before driving 2 hours. Go somewhere else don't waste your time with this dealership. read more

We drove 3 hours to test drive a 2015 Honda Pilot Touring that was supposed to be ready. When we arrived at the dealership it hadn't been cleaned; this wasn't a huge deal because it appeared to be in good shape. During the test drive the car was pulling to the right so I asked the salesperson to send it back to the service dept for a checkup because we were ready to buy it. We assumed it was an alignment issue. We were then told it wouldn't be fixed till Monday, that was super frustrating because we drove all that way and assumed it was ready for purchase. Despite the frustration, we were still interested and planned to come back to purchase the vehicle the following Wednesday; they assured us the car would be fixed and cleaned. I gave them my cc # for the deposit to hold the vehicle. I told the salesperson on Monday what time we would be there on Wednesday, and I told her again on Wednesday morning what time I would be there that day. I was assured again that everything was ready with the car. We arrived on time the 2nd time to the dealership to a car that was somewhat clean, it still had pinestraw in the back of it and it was still pulling to the right. The salesperson said she would send it back to the service dept again to have it looked at and get it cleaned up. Nearly 2 hrs later I'm becoming increasingly frustrated about the lack of communication and not understanding why it is taking so long. It wasn't busy in the sales or service dept. I kept checking in with the salesperson and was told they were looking at the vehicle only to find it was still sitting in the parking lot not being looked at. Finally, a nice lady from public relations asked me if she could help. I told her how awful the experience had been thus far and how I was extremely frustrated and disappointed with the customer service. I have never in all my years of buying cars experienced this level of unprofessionalism. We've bought 3 used cars over the last 5 years from 3 different states and dealerships and never had an issue with any of their dealerships. After sharing my frustration and concerns again with the staff, we finally had a sales manager tell us the car DID have extensive issues and that he couldn't sell us the car. Why wasn't this all discovered before listing it online? If you buy a car from this dealership I would highly recommend you get it looked at by another mechanic before purchasing it. I don't trust their process. Quality control and leadership are definitely lacking at Rock Hill Nissan. Buyer Beware! read more

If zero stars was available i would choose it. This place is biggest scam people ever. 1. Want $985 to pay cash or use other financing. So slimy. Want you to pay 985 just to not have them make more money of their finance department. 2. Another $988 for a paint protection on a used car. LIke what would they even do for a 3-7 year old car. Another fake charge 3. $2500 extended warranty. So they right of the bat are trying to add $4500 to the price of the car. Then you ask for price of car and they give you a high number and then a certain amount of discount. So still above the price you say you want to pay. So you get the price down to what you pay finally. Then you search online and find it listed online for $1500 cheaper. So you say I want that price. So now they say for that price we need to add the first three $4500 items back on the car bringing it out of the price range. I finally gave them an offer of internet price without the $4500 stupid fees and they said ok. Of course now salesperson is just hostile and not helpful anymore if she was even before. Then to end up the car is not even topped off with gas. Sits at 1/8 of a tank. I ask no free full tank like everyone else. Saleslady says no you had to pay the $985 fee not using the finance in-house to get a tank of gas. Runnnnnnnn don't walk away from Rock Hill Nissan. Hostile Angry people. read more

Ask for Christian in the service department. He treated us great and new what he was talking about

I have purchased two Nissan vehicles in the last four years and very pleased with the purchasing process. The service department has been phenomenal. We always work with Merna and Mr Porter for all our service needs. read more

Overall terrible experience! From buying a car, to the financing department, to all the things promised. It is the worst experience I have ever had buying and servicing a car! Do not use! read more

Purchasing a car for my teenage son. Selected a car online, finalized cash deal with salesman and finance person, submitted all paperwork and documents they requested. Had confirmation deal was set and scheduled pick up time the next morning. Took the day off work and drove an hour to get there, only to be told car had been sold the night before. The person we were dealing with was like "sorry, I guess I should have locked up the keys" and then she completely disappeared. Never saw her again. Another guy tried to be helpful but seriously, you totally screwed us over and then just try to interest us in some other cars they had on the lot at no special deal or anything. So upsetting and unprofessional. Don't waste your time with this dealership. read more

8/4/2023 I spoke with Greg the owner on Friday, the conversation went better than before, but he isn't going to correct things. I asked if he was required to conduct an inspection on vehicles before releasing ownership, his response was bullshit-- straight up. He says nothing was intentional. The mechanic that fixed this vehicle (Audi, Charlotte) said it was obvious the engine was blown, and IT WAS COVERED UP by only changing the spark plugs. The cost to fix his vehicle ended up being $9600!!! Now, it is important to note, Daryl did not purchase the warrantee offered-- again he was not conscious enough to accept or decline, isn't there a grace period, even with no warrantee, to return the car? What's the law here? 7/31/23 UPDATE: I wrote these review's ten days ago. This matter is very very bad, but I was giving this dealership a chance to reach out, having written all my original reviews; it is included below for reference. I was hoping someone from Rock Hill would've reached out, but no. So the next order of business for me, on behalf of Daryl (and YES he has given me permission to handle this incident to which I have proof of) was to make the call to the Rock Hill dealership. I needed to speak to a supervisor, over Vic, which did not happen. I'm not doing this with expectations, I have nothing to lose because we've already lost everything, and that includes a man's life, much sooner than he should've. I'm reporting this because it's just the right thing to do- truthfully it's shocking how this dealership took advantage of a dying man. I needed to speak with a manager above Vic. Unfortunately he just made things worse, I've got to go a step further for Daryl now, that includes a submission of this event and my interaction today, with the South Carolina Department of Consumer Affairs, and anybody else required to get justice for Daryl. I left a message at the dealership number listed online this morning, I got a call back from VIC. Here's how that epic trainwreck went down: Vic called me back an hour or so after I left a message at Rock Hill. He began the conversation asking why his name was mentioned in the review. As if he had no idea what was going on. Daryl gave me his name because he's who Daryl dealt with after the car broke down in the middle of the night; 2 1/2 days after this sale while he was taking his wife to a life-saving operation. Vic offered to take the vehicle back to fix it, but where Daryl had to tow his car to, another mechanic said Rock Hill didn't have the qualifications, and is likely why the car was never fixed to begin with. Knowing this huge problem, all they did was replace the spark plugs! At the end of that day, Daryl was told by management that they were not going to correct this, if he wasn't going to get it towed to Rock Hill. Daryl has now been without this vehicle for 18 days, and faulty engine repairs are now $6000! TO ROCK HILL: You had this man Vic calling me, when he's the one responsible for this whole mess. He started the conversation by interrupting me, talking over me and was literally shouting- yes he got under my nerves quickly. I had to ask him several times to stop interrupting, that just frustrated me and I looked like the bad guy in response. I know this bully tactic well, I'm a woman, you don't think I know when somebody's trying to steamroll me? And to what end, I ask? This is where we are now and it's serious. Instead of making things right, I gave you that opportunity today to do that, but instead this man asks if he "can have a different representative other than me?" NO YOU CAN'T THE MAN IS DYING, all you've got is me at this point! So which part is it, VIC, that you don't like about me with this request? Is it because I called you out, and that I'm right, and this IS HORRENDOUS, or is it because I'm a WOMAN? Which is it Vic, all of the above so you want somebody else to resolve this? I gave you 10 days to reach out, your dealership has done nothing. There are clearly laws broken here. I've said while I was on the speaker phone that giving this man his money back will resolve it, and it still will. Please have someone other than the man I was discussing in my review deal with this, I have the permission. There was no need to keep pushing things, all Vic did was escalate things, with a woman who wants to help her brother who is dying. You guys did this to a dying man! The audacity of today's interaction IS STAGGERING, were you betting this man would pass and forget about the car? THE AUDACITY. You guys need to make this right so we don't all have to take it any further. You don't even need to talk to me, just give Daryl back his money- just make it right with him before he leaves us forever. In conclusion, this whole thing has likely contributed to Daryl's steep decline in health. I can't imagine what the stress of all this is doing to a man who's trying to do everything he can for his wife and kids, before he dies. read more

I was in the dealership under 2 hours! That has never happened to me ever in a car dealership! I was treated as if I was the only customer in the dealership, they were extremely busy. Jacob greeted me with a smile from the time he approached me for my appointment, he shook my hand and thanked me for allowing him to show me the car he had pulled to the front of the dealership for us to look at when I arrived. We had a small conversation to get to know one another, we talked business, he got all the right personal in line to set me up for my purchase. He was extremely amazing. Finance, well, they made it possible for me to purchase my awesome Altima. The young lady, I apologize for not remembering her name, was so awesome and extremely knowledgeable. She is a sure keeper. I have never been this pleased, happy, and amaze of how "on point" everyone in the dealership is. The atmosphere is extremely relaxing and very calm even though they were busy. They never skipped a beat with their smiles and EXCELLENT customer service. I have and will continue to brag and recommend Rock Hill Nissan. Above an A+!!! read more

Avoid this place at all costs. Service department is absolutely worthless and clueless. They broke parts on my car and then did not even tell me. Then let me drive off and I could have been killed. Zero stars if i could. They don't give a crap about you at all. read more

I have purchased a Maxima and Rogue both new in the past 6 years from Rock Hill Nissan . Since the sale, I saw a significant upgrade in the sales staff professionalism unfortunately not the same of the service department. They schedule the wrong vehicles, do not honor discounted service, provide misinformation. They seem to have challenges with efficiency and competency with the "advisors". Should the future hold another Nissan it will not be from Rock Hill Nissan. I highly recommend to secure another place for vehicle service that understands and values customers. read more

The only good thing about this dealership is they accept your payments monthly, and don't have any contact with me! They ran my credit 13 times along with my co-signers. They put my co-signer as the main owner. I have warranties that I paid for that they don't honor! And the service department workers have attitudes! My 2021 Nissan Altima drives well. Despite the current small issues that the warranty covered... but they won't cover! read more

I should of read reviews before buying a car from this dealership, because every poor review describes exactly what we experienced. We buy 3-4 automobiles a year, but will never return to this dealership...even if they have exactly what we want. Just poor service: poor communication, overpriced vehicle ($3,400 more than any other car I have bought just like it) and was given to us damaged and dirty to drive off the lot. if they decide to hold up their end of the bargain and make things right, I will update my review. But if they do not I will keep the 1 star. read more

I was scheduled an appointment wtith the service department for December 23, 2024 at 2:15. I was promptly waited on and was told to take a seat and they would be right with me. After a couple hours later, I saw more and more people come in for service. i went to the window to check and see if my car was even on the rack aut never saw it. I spoke to the service advisotr and was told it wouldn't be to much longer. I was thinkiing maybe another 30 minutes at best as hours had gone on by. I finally went to the service desk and was told that a lot of people had called in that day and it was only 1 technician for 7 cars for an oil change and tire rotation. I would have never scheduled that many cars one day before Christmas Eve. This was my last time dealing with Rock Hill Nissan. I finally got out of there at 5:40 p.n. Hours after being told an nour and a half. Rude salesman and not any help from my service advisor. I wasn't given any paper work when I left the dealership and my tires were definitely not rotated. I'd had pretty good service a while back but not this time. If the dealership wants your business, they should definitely take care of their cusomers. read more

Just got done paying $147.27 for a $45.95 oil change and tire rotation. It is criminal and should be illegal for dealerships -- or any establishment for that matter -- to quote you one price and then charge you three times that amount. In full disclosure, I did receive an oil filter and cabin filter change. However, this should have only raised the price minimally not tripled it... Do what you will, but no one in my family, friend group, or strangers that give me the time of day will dawn the door step of this establishment again. *Edit As per the service I was scheduled for, all necessary fluids were to be topped off. Once home I checked our power steering fluid because we've had a leak (something the "multipoint inspection" didn't even show.) and come to find out, our power steering fluid wasn't topped off. So, to summarize... I paid triple what I was supposed to pay and still didn't even receive the service I was supposed to for $45.95. Beautiful. read more

Rock Hill Nissan - What I paid. - Car Dealers Near Me - Rock Hill, South Carolina

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I wouldn't want to spend my money with Rock Hill Nissan. I have purchased my last 3 vehicles with them and just didn't get the customer experience I needed while attempting to purchase my fourth vehicle from them. The finance department guy Josh Reese assumed he could sale me a lemon for $1000 per month! I was born at night, but not last night! There has gradually been a massive drop off with the customer service at this location! read more

DO NOT BUY FROM HERE, DO NOT GET SERVICE DONE FROM HERE. I bought a 2017 Volkswagen Passat on June 5th on the day of looking at the car there were no pictures online of it, because they just received the car and was doing an "inspection" on it. Once I got there and test drove the car the radio system was working and the touch screen was responding to touch. Once I agreed to purchase the car they "sent" the car to detailing to get cleaned. When I finished signing all the paperwork I went out to drive the car and the touch screen began to stop responding to touch, and the car was still dirty. At this point the sales person decided to restart the radio to get it to work, and it began working again. I drive off the lot go home, the next day I crank my car up my touch screen radio no longer responses to touch. So I drive back to the dealership to see if they could fix the issue and re-detail the car. They told me service is closed and to come back Monday. I come back up there Monday morning to drop my car off. I leave up there all day I get a call saying that they would have to order a new radio, and they're going to do the detailing after because it would cause a mess. So they finally get the new radio but because of my work schedule I tell them I'm not able to come back till next Monday because of that. They tell me that's fine I drive back up there Monday thinking they were going to fix it then. They call me to tell me it's not going to be ready till Wednesday. Wednesday comes I call to see when it would be done they tell me not till Thursday. I finally was told that they ordered the wrong part and so because they had to order the new part that was the reason of the delay. I finally get my "new radio" and realize that the radio they installed wasn't a Volkswagen radio system so it didn't have the same features it originally had when I made the purchase on the car. They then tell me they have to order the part from Volkswagen and have it shipped to the dealership for it to be installed. So here we are almost a month in and all I've done is come back and forth to the Rock Hill dealership for things they should've handle. I then bring it back recently confirming that when I bring it on Thursday June 30th that the radio would be worked on, and that they would detail the car again. And to my "surprise" it wasn't ready. So here we are next day trying yo figure out when will the car be ready and they tell me Volkswagen is done with programming but it won't be able to be detailed today because they close. So again I have to go back up there for things to be fixed. I finally get the call that it's done, and I come back up there to get my car, and it's not ready because it doesn't have gas. Keith the manager goes to the gas to get gas but not only that he also got himself some drinks. Once he came back with my car and his energy drinks he then tells me they removed the USB plug, and I have to back up there to get my USB port put in. Now the USB isn't connected to the radio at all so I'm confused as to why they took it out. Now on my off days I have to make time to go get my USB plug put back in, and Danya the sales lady told me that they wouldn't be able to detail it afterwards because it could be too late. They have wasted so much of my time.DO NOT BUY FROM HERE. DO NOT GET SERVICE DONE FROM HERE. Here I am back 10 months later and i wish they just shut this dealership down I was very hesitant to get my free oil change but against my better judgement I allowed them to do that...what a big mistake. Not only did I schedule a oil change appointment for 9am and didn't leave till 12:14 but they also damaged my rear taillight. First mistake they don't look at their appointments the day before to make sure they have what they need so they had to order a filter for my Volkswagen but that took forever. Then once I leave and arrive home I go to my trunk and my taillight is broken. I will say it again PLEASE DONT BUY A CAR FROM HERE AND DO NOT GET SERVICE FROM HERE update 11/03/22 still riding with broken taillight. Called many times to get answers and they always say we'll call you back with no answers. read more

Rock Hill Nissan - Broken tail light - Car Dealers Near Me - Rock Hill, South Carolina

Took my 2013 pathfinder in for repairs! They told me it would be a $150 diagnostic fee! Ok fine, just fix it! Nope, then they call me to let me know they need $750 for a diagnostic fee, just to figure out what is wrong with it. I told them that's ridiculous, obviously I'm at the wrong place because I'm not that stupid. So I took it to Car Guys, they fixed it overnight for less than $300! RH Nissan is a waste of time and money! Do yourself a favor go somewhere that charges you to fix it, without all the diagnostic fees! read more

Do not buy a car from this dealership. Bought a used truck from this Nissan and bought the extended warranty. The salesman assured us that the Nissan service department would be able to offer any service we might need. Fast forward three years. I was not able to put gas on the truck because the gas pump kept clicking off. Tried four different gas stations with the same result. Also the windshield wiper stopped pumping fluid. Took it to the Nissan service department. They found absolutely nothing wrong with the gas line and said the problem with the windshield wiper was that someone put coolant in the tank. Wanted to charge us $900 for a new pump. The bottom line was we spent $200 on a diagnostic and nothing is fixed. They did make the comment that when salesmen are trying to sell you a car they will promise you anything!!! Very disappointed in the service!!!!!!!!! Never again. read more

In 2018 I purchased a Nissan Rogue. I loved my blue SUV. Sadly I lost it last month in a terrible accident. There was no question as too where I would purchase my next vehicle. Rock Hill Nissan...home of the best vehicles; excellent team of caring, hard working employees; and a top-notch service department. Thank you to Brice Moore, Keith Kelly, Mike, Wood, David, Jolie, Jason, and the GM, for turning my sadness into joy. Thank you Brice for getting me into the vehicle I wanted...a beautiful candy apple red Nissan Rogue Sport! Thank you for your patience and kindness, while I dealt with personal pain for my husband's recovery from the accident; and vehicle search. You choice the perfect vehicle for me. It's the BEST I've ever had. You're AWESOME!! What do I recommend about Rock Hill Nissan? EVERYTHING!!! Throw caution to the wind and forego the other competitors. Seize the opportunity to experience a dealership that is efficacious in providing A+ quality service in every realm. Thank You again Rock Hill Nissan. My auto home. Teresa Dyson read more

I found it to be very unprofessional that after talking to representatives for two days and already going over all my financial that they lied to us and wasted our time. They new exactly what we wanted and that we would not be able to do a down payment they said they had a few suv in our budget and could 100% help us. I told them numerous time I am not looking to waste there time if nothing could be done yo help us. They assured me that it would not the case and to come down and we would be driving away in a new or newer case. What an f'n lie. I drove from NC to SC to be told nothing can be down unless we had 3k-4k to put down. Did they think the money would magically appear once I got there. What a bunch of liars and frauds. Keep away read more

Rock Hill Nissan and Tre Dagbe were diligent and fair. Tre went above and beyond! He had service make sure everything was perfect before putting me in my new car! Thanks@ read more

Tre was wonderful! As a first time car buyer, they made the process so easy for me. I drove away having peace of mind that I truly got the best deal they could offer. I highly recommend this dealership! read more

My sales rep fumbled the insurance transfer & the dealership refuses to own the mistake. Im being fined by the state & lost several mths of savings on my insurance premiums, which they refuse to reimburse me on.... Stuff happens, but you have to own your foul-ups.... read more

I want to be careful here with my words because it appears in a post that this place likes to threaten defamation, so here are the facts with no feelings. I have a 2021 Nissan Altima that has been throwing a code over and over again. The techs clear the code and send me on my way each time, but don't fix the issue. I had to finally call Consumer Affairs at the Corporate level cause I did not feel safe and smelled something burning. Instead of the GM coming out of his office to try to make things right, I was informed Corporate makes all the decisions on repairs due to safety concerns... 3 weeks later, my car is still sitting untouched by the dealership because corporate says there is no fix for the car and will not allow the techs to fix it nor will they approve a replacement vehicle. I had to formally request to speak with the GM and still no results, "their hands are tied." My car is still in warranty and we have to discuss a repair process? Make it make sense. I had no clue that GMs can't make their own business decisions in a franchise. Don't give them a bad survey either, they seem more concerned to call you to make you feel bad about leaving them honest negative feedback than anything else. Will never do business with this location or Nissan again after this repair issue is rectified. Shame on you Rock Hill Nissan! read more

Service department always takes great care of me and my vehicle! Almost 2 years of owning a nissian and I don't take my suv anywhere else! There was a miscommunication with ordering my tires and they went above and beyond to make it right and I will continue to bring my car there to be serviced! read more