After the incident mentioned in my review below, I reached out to their FB page and made a…read morecomplaint. They stated that they had not yet shipped the item despite the email I had received, and that I could pick up the item. When I arrived, their shipping manager apologized and stated they had miscommunications between themselves. They did not charge my card for the shipping fee. I have purchased several items since this time and after further experiences can say that their customer service has greatly improved. Their shipping manager has communicated effectively and the staff there has been very pleasant and helpful. I even had an incident where I got ANOTHER flat tire after leaving the pickup location and my phone was not working properly. Due to the location, I could not call; I could only text. I texted the shipping manager asking if they could call AAA for me and they did. I appreciate their attentiveness and I am continuing to scope out their auctions for items. As a previous poster stated, they are honest about any defects present and will often take a close-up photo of the area. You can also contact them directly to discuss any questions you have about an item. The pickup location is different for each auction. So, you must pay very careful attention when bidding to ensure the location is not too far. I accidentally did that once and contacted them about my $5 purchase telling them I was willing to donate the items instead of driving that far to pick up the small purchase. They handled this with me well. I was very pleased to get a pretty painting for my hallway at a great price. I've purchased several vases and one red vase adorned my Christmas table. I'm impressed the owner has taken notice and cares to resolve any issues within the business. They have even added text and email reminders the day an auction closes to remind you in case you wish to bid on items. I continue to receive texts the next day reminding me of my purchase and all of this has been extremely helpful. Great job to the business owner to identify the root cause of the problem and in implementing solutions that work.

Charged me for an item they never shipped with the other items. I called and left a msg with their…read moreANSWERING SERVICE... 4 days later I get an email. I responded explaining the issue and Sheila (CSR) wrote that she will look into it and let me know. Now a week later I see a refund posted to my back account but no msg, no em email, no call, no smoke signal, no Morse Code...nothing from this outfit or Sheila... so this was my deal with them.... I hope yours is better and that they ramp up the professionalism.

My Tahoe blew its engine while driving to New York. With over 120,00 miles I was looking at a very…read moreexpensive repair. Many dealers would have taken advantage of my situation but the staff at burns did the opposite. They were helpful and upfront dealing with my situation. Not intending to make a sale, the service department was more than willing to make the expensive repairs but asked me to consider taking that money and put it into a down payment on a new vehicle. I decided to go ahead with a new vehicle. The sales team was one of the fairest I had ever worked with. Again the new my situation but treated me fairly and found the vehicle I needed, closed the deal and out the door that afternoon. I wish I had a dealer like Burns near my home. I highly recommend.

Service technicians were very professional and explained services conducted as well as recommended…read moreservices

I saw mixed reviews online and was a bit skeptical to go with Sherpa. But at the end, I chose to go…read morewith them based on their price fix guarantee. And I must say they did not disappoint me. The driver was also very helpful and friendly. The entire process of picking up the car and dropping it off was done in a timely manner. Just make sure you're giving them a 5 days of window to pick up your car and another 3-4 days to drop it off. Also want to add that the customer service response over the email is extremely fast and informative. Loved that. Thanks Sherpa.

I had grown wary of transportation companies, I'd call get an estimate and then they would jack up…read morethe price before picking up a car. NOT Sherpa, quoted a price and they picked up the car with in a week and delivered promptly 2 days later. I wouldn't hesitate to use them again.

Randy Ligon was contracted to auction property for me. It was an awful experience. He is very…read moreunprofessional and truthful. He is a smooth-talker to get your business, but once he gets it, you are doomed. He may be able to auction, but he is not a trust-worthy businessman.

Best Cars Under 7,000 Quick and easy test drives and…read morespecialize in cash sales or credit union loans. Also take payment via Zelle, Credit Card or Debit.

Son tremendos falta de respeto los carros son todos una mierda tremendo mal servicio y después de…read moresalir del lugar uno de los vendedores andaba dandole like a mi mujer y faltandonos el respeto de verdad que que desilusión que no puedan ni respetar a la mujer de sus clientes no deberían tener a venezolanos sin papeles y faltas de respeto trabajando

My husband and I recently purchased a 2026 Toyota Grand Highlander from Toyota of Rock Hill, and we…read morehad an excellent experience working with Manny Bernabe. From the beginning, Manny was knowledgeable, patient, and genuinely helpful. He took the time to answer all of our questions, explained everything clearly, and made sure we felt comfortable throughout the entire process. Buying a vehicle can sometimes feel overwhelming, but Manny made it easy and stress-free. We never felt pressured, and he was always willing to go the extra mile to make sure we had the information we needed to make the right decision for our family. His professionalism, responsiveness, and customer service were outstanding. If you're looking for a new vehicle, I highly recommend asking for Manny Bernabe. Thank you for helping us find and purchase our new Grand Highlander!

I have been a lifelong toyota person... This is by far the…read moreworst toyota I have been too. The service is poor, I took my 4Runner in because it had a low tire pressure and I found a small nail in it (it was a very slow leak) took over a week to get a low PSI, they aired it up for me and told me they couldn't patch it. I go home and wake up next morning and 2 tires are completely flat. It was in better shape before I took it in then after I left. To top it off they told me only way to replace is buy 2 new tires. The sales service is just as poor, They say they participate In the Costco auto sales program but most dealerships give you quotes and spec sheets to look at and compare vehicles. I spent a few days trying to buy or lease a vehicle and all they did was throw numbers at me and tell me how heavily discounted it was even though the payments were 200$ more a month then other dealerships for similar vehicles and packages. Once I told them I had to go else where the salesmen gave me attitude. North Charlotte Toyota, Concord Toyota and Gastonia Toyota are much better customer service all the way around. Toyota products sell themselves and in a lifelong toyota guy, I will just avoid this dealership.

First time working with Hindons Auction House. My bidding experience online was fun. Everything I…read morepurchased was exactly as described. When the auction is over you pick up your items at 640 S Al Ridge Road. The address is in Oakboro but it feels like you are really in Red Cross. Regardless, the have specific hours to pick up your winnings. It got a bit hectic when a lot of people were there. After you pay for your items you give the worker your list of items to retrieve. By the time I left there were so many people I don't know how they managed who was next because everyone was standing idle throughout the barn. They really need a better way of transitioning from payment to pickup. Once we got back in the car we watched for a while because we quickly noticed that everytime someone left the barn (mostly men) they all had a big smile on their face. The auction was mostly sports memorabilia so you can imagine how happy they were. I thoroughly enjoy the experience and will continue to participate in their Auctions.

From the owner: Hinson's Auction is a full service third generation auction company established in 1962. We are one…read moreof the oldest running auction firms in the state with 60 years of experience specializing in estate liquidation, farm equipment, real estate, business liquidation, heavy equipment & industrial auctions. We are licensed in both North & South Carolina. Our mission is to bring a great marketplace for both our sellers and buyers at live and online auctions. Downsizing, transitions or relocation services available. We accept consignments of single items or full estates at our auction facility in Oakboro.

I came in READY to buy a car. As soon as I got out of my car, a salesman is ready to pounce. I…read moreexplained to him that I just want to look. I do not want anyone crowding me. I asked his name, and he stated Sway?! Ok great, I'll find you when ready. I see two Renegades a blue and white that I'm interested in. Both had REALLY low miles for them to be 2023, under 10k. Sway said that often elderly couples trade in their cars and don't really drive. Ok cool. I ask for the Carfax, and both have "electrical services" on them every 4 months. Of course I ask about it. All the while, it appears Sway is trying to dodge this. He finally brings over his GM named John Bell. He gives me a song and dance about Sway being new yada yada. So I ask him about the "electric services". He says the cars were used as LOANER CARS and every 4 months they were checked out. I looked at Mr Bell and explained the story Sway gave and I told them that I don't do business with liars. All Sway had to do was be TRUTHFUL and say he didn't know instead of making up a bald faced lie. Needless to say, that killed the deal folks. I didn't know who to believe. So, it's a NO for me because I don't trust the folks here. If you go, and you're female, take someone who knows cars with you. Because they appear to just want to move stock by any means necessary. BUYER BEWARE! As a kicker, someone from customer care reached out on my experience. I told the above story, and how I was going to post it on social media.

I purchased a 2023 Chevrolet Bison Edition from Classic in December 2025, and it has been the worst…read morevehicle-buying experience I've ever had. The problems started immediately. The truck had an open recall that the dealership claimed had been repaired before the sale, as well as a cracked windshield. They promised to replace the windshield after delivery, but when they picked up my truck, they left me with a Chevy Trax loaner instead of a comparable truck. After waiting over a week with no communication, no returned phone calls, and no updates, I finally threatened to contact the BBB before anyone responded. I was then told the glass technician was sick, meaning I'd have to wait another week. When my truck was finally returned, they hadn't replaced the windshield--they simply patched the crack and expected me to accept it. While the truck was in their possession, my husband repeatedly reported a severe shaking while driving. Despite multiple conversations about the issue, no one addressed it or even acknowledged it. The truck was returned with the exact same problem. Communication only got worse. My tax paperwork was inside the truck while it was at the dealership, preventing me from registering it. I repeatedly called and left messages with no response. I submitted proof that my taxes had been paid on January 10, 2026, but nothing was processed. My temporary tag eventually expired because the dealership failed to complete the paperwork. When I finally reached someone, they admitted they had no good explanation for why nothing had been done. Fortunately, I have every text message documenting this. Then came the biggest issue. On February 13, my family traveled to the mountains for my birthday weekend. The very next morning, Valentine's Day, the engine locked up while we were driving. We were stranded in the mountains with our children in the snow. Ironically, the recall they supposedly fixed before selling the truck involved the engine. I tried using the expensive Platinum Package I purchased, which included roadside assistance. Instead of helping, I was told they couldn't verify my account and that I'd have to wait until Monday. Waiting until Monday wasn't exactly an option while stranded on a mountain with my family. I called the finance manager, Cole, who sold me the package, but that didn't help either. I had to arrange and pay for my own tow truck, lost over $200 in prepaid snow tubing, and, more importantly, lost valuable family time. The nearest dealership was an hour away. I rode there in the tow truck while my family walked back to our rental cabin. Once I arrived, I discovered there were no loaner vehicles available, Enterprise was closed until Monday, and there were no Uber or Lyft drivers in the area. I was stranded again with no transportation back to my family. With no other practical option, I ended up buying another truck simply so I could get home. I then requested a refund for the nearly $12,000 Platinum Package since it clearly failed to provide the services I paid for and was still within the cancellation period. I submitted all required documentation on February 24, 2026. After receiving no response, I followed up multiple times by email and phone. Finally, on April 17, Cole informed me that the controller had quit and my refund had never been processed. He assured me he personally took the paperwork upstairs and that it would be handled that day. Today is June 29, 2026, and I am still waiting. Even after being promised a check in the mail, nothing has arrived. This entire experience has been defined by poor communication, broken promises, and a complete lack of accountability. From selling me a truck with unresolved issues, to failing to honor their commitments, to leaving my family stranded and delaying a legitimate refund for months, this dealership has consistently failed to do the right thing. I will never purchase another vehicle from Classic, and I would strongly encourage anyone considering doing business with them to look elsewhere.

Liars and thieves. Sad to because they are black owners. I have bought three cars from them. They…read morehave changed for the worst. Lie to you and make you feel important then they pull the rug from under you. Stay away from all of their locations.

We had tried a few other car dealerships and were told "due to your short length of time on the…read morejob, you're going to get a NO where every you go" I work contract, make well above average income, at Crown, they looked at me as a person, the fact that I've been doing the same job for 22 years (on contract) not the amount of time I was at this particular company on contract. Before we even set foot on the car lot, I had sent in all my documentation (Drivers Licence, Proof of income, residence etc.), Brian and John (I think that's the right name) checked my information, interviewed me for the loan and had an approval amount before even getting there. Although we chose a car we absolutely loved from the internet pictures, it happened to be about $4,000.00 more than our approval, but they worked with us, our down was only $500.00 more than for something in our approval amount, we received a much lower interest rate than expected. They deal with people from all walks of life, from those making minimum wage to those making over $150k a year...no matter what your situation, you're not brought in with a false sense of what you're approved for then sent to what I call the "Dog Pound" of ratty cars, you know up front before even going what you're approved for and are given a choice of late model, quality vehicles (in our case we were determined to get the one we fell for). Brian had the car we were interested in waiting for us when we showed up, handed us the keys for a test drive and when we returned, it was a matter of getting the car on our insurance, signing the paperwork, paying the downpayment and we were on our way!!! You will be treated with the respect and integrity you deserve, nothing hidden like 99% of the car dealers out there. Everybody was friendly, they make you feel like family, they're professional and don't pull anything over your eyes... If you're looking for a car, bottom of the barrel horrible credit or top of the chart excellant credit, you're going to get awesome treatment... I recommend this dealer (with multiple lots to pull from) 150%... If I could give them 10 Stars instead of 5... I would...