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    Rocket Auto Group

    1.0 (4 reviews)
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    Auto Gallery - Gainesville

    Auto Gallery - Gainesville

    (16 reviews)

    I just bought a Hyundai Santa Fe and I am very happy with my whole car buying experience!…read moreI initially drove the 3.5h to buy a Honda Passport and I knew it had an accident because my sales rep Val sent me the carfax report right away. After inspecting and test driving I found some issues with the car. The brought it to their shop right away to check on the Honda. The Assistent Manager brought me in his office to tell me very honestly the shop is not able to fix those problems to my satisfaction. Since they knew I drove so far they offered me all the help possible to show and test drive as many cars as possible. After finding a good pick they gave me good deal on the car and on the warranty. Val even drove to the gas station to fill the car up for me! If I need to buy a new car again, I will contact them first and see what they have to offer.

    Worst experience ever! (caution: long review but needed to be said) At first everything was great,…read moreI had applied online for the application, had a sales person named Norma called very professional and respectful. Went by to see the vehicle and I had already mentioned my credit was bad and I had money for whatever down. I test drive the vehicle and enjoyed the 2016 Acura ILX, then the senior rep or whoever she was ruined the guaranteed sale for Norma. Reason being, unprofessional and judged me after knowing my credit was bad. She came up to me and said that with what I had said I had for a down it wouldnt be enough, and couldnt be able to do anything that I would need 20%-30% down. The way she said it I could tell she assumed I was going to say cant do that, so therefore I asked how much and responded "its a lot, it would be way more than you said you had and your interest is high" there was no need for that there are ways to come at a customer, I been a car sales man so I know! I knew my credit is not great and therefore I had told Norma I had bad credit and I have so amount to put down but have more if needed, and i wrote that on the paper they give you to fill out, wrotethe amount and also specifically wrote down "but have more if needed." If they pay attention to deatils on paperwork they would have seen that and assumed well says he has more if needed so lets see how much he be able to put down. But after she told me it was $4000 down I said okay thats fine no issue and mentioned I had $5000 on me and after being told that her attitude changed. Because of the unprofessionalism she made Norma lose a sale. Turns out Norma was new, because Marcela called me and told me she was following up and mentioned Norma was new. For a new person she was doing great until the senior whatever she said her position was came up to me and ruined the sale. Therefore I took my business and money somewhere else (Toyota Mall of GA) and got me a 2015 BMW 428i. With just $3000 down. (Picture included of me with vehicle after purchased) If it wasnt for that one lady treating me like someone who wouldnt be able to afford anything and for judging me bc my credit is not great, she made Norma lose a guaranteed sale. If it wasn't for the unprofessionalism of that one rep, Norma would have a sale and my review would have been completely different.

    Lendmark Financial Services

    Lendmark Financial Services

    (2 reviews)

    Do not use these people. They are very unorganized and tell you one thing and do another by the…read moretime the check gets wrote and they con you out of everything they can.

    This company has some poor employees that do the actuary funding. It is flawed or biased…read more Backstory; I got a loan thru them a year ago for some tires I purchased at Adams custom wheels for 1600.00. Then a month after I got that loan they called me and ran a credit check as offered me a 10,000 loan if I wanted it. Which I did not at the time. Then I paid off the 1600.00 loan in three months 9 months early. So today I called and asked to apply for a 3,000 dollar loan to buy a second car and to use the money for repairs to get it road worthy. And they denied me saying that I had a past bankruptcy which was is 1999 and way over the twelve year ding. And that they would not reverse their decision. So my advise stay away from Lendmark or at least the Gainesville Georgia office. So now I have a inquiry on my credit report which doesn't show anything derogatory as I just went on credit karma and Equifax and fico. Which were all in line and equal. I honestly don't understand why if they have had good past results from lending me money before. Nothing has changed except I now own a house and all my payments for the past 20 years have been on time and I make more money now than when I got the original loan. Something is going on in that office or the people who are making the decisions. You have all been warned. Good Luck

    Diego Auto Sales - 2014 cadillac cts

    Diego Auto Sales

    (7 reviews)

    I got good service at the beginning. Was treated nicely and…read morethey found me a good finance company. BUT I have had the car for two months, and have only driven it in what adds up to week. Four days after purchase and the third time driving it, the check engine light came on. I went to an auto parts store and used a code reader and it said faulty emissions. I spoke to Hector at Diego and I wound up taking it to the lot as he was going to have "his guy" look at it. The guy finally made his way to the lot and Hector called and said it was ready. I picked it up and drove home. Two days later the light came on again. When I asked what the guy had done, he had no idea. Finally found out days later he changed the air filter and my thoughts are he unplugged the battery which cuts the light off for a brief time. Still have the car and the loan and cannot safely or securely drive it. I don't have money for a catalytic converter, and I am stuck with it. Also have to get my own tag, which I have never done with a used car purchase. My daughter got a car in January from Carvana and the tag/plate was mailed to her. I was duped and it was partly my fault because I didn't vett them or the car as I should. BUT, if they were honorable, and had integrity they would not sell a car they wouldn't drive themselves, or allow their Mother or sisters to drive. Very disappointed and slightly pissed. I​ am telling everyone in every way I can to NOT drive in that lot or call that number. BUYER BEWARE!!!!!!!

    Great place to buy a car, did not feel pressured and felt confident in my purchase, thanks diego!read more

    Rocket Auto Group - car_dealers - Updated May 2026

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