Great place for a kid's party" "The staff was very friendly…read moreand helpful! They moved things along smoothly and made sure the event was stress-free. I especially appreciated how organized they were. Thank you

I brought my kid to a birthday party here, and as a parent/spectator, this place was fun! The kids…read morewere all around 5-6yo, with some older and some younger siblings. The parents who were hosting said price was good and they made the planning/experience seemless. This Pump It Up is a little smaller than the location in Pleasanton we've also been to, but that's not a bad thing. We've also been to birthdays at Rockin' Jump (just across the street!). I think Pump It Up is slightly better for smaller kids, and Rockin' Jump is slightly better for older/bigger kids. Would happy consider for my kid's birthday.

Had the best time having our 4 year old birthday party here! They make it unbelievably easy for…read moreparents. All you have to do is order some pizza, drinks and cake. Everything else is taken care of. Decorations not necessary given the space. They even have tablecloths and serve the pizza for you. Staffing was excellent- great employee to kid ratios. I would say it's best for ages 4 and up, not younger toddlers. The only downsides are you do have to book at midnight the time it opens 2 months ahead if you want a guaranteed spot (even then may not get it!). Fairly pricey, and if over base amount of kids included gets even pricier. It was definitely worth it given everything they do.

My daughter, now 8, has attended Encore's summer camps in previous years when she was 6 and 7. She…read moreis autistic--funny, sweet, and energetic--but she can sometimes struggle with following directions. When she first attended at 6, we had a great experience, and even spoke with someone who said they specialized in supporting children with special needs. That gave us a lot of confidence in returning the following summer. When she was 7, we enrolled her for several weeks in the afternoons after her summer school program. We were assured that she was welcome and that there would be no issues. The first week went smoothly. During the second week, however, we were told she wasn't staying with the group the entire time and that it was a safety concern. Instead of working with us on strategies or accommodations, we were abruptly told it would be best if she not return for the rest of the summer. This left us without childcare for weeks during a time when both my spouse and I work full‑time. Despite that experience, we still hoped things could be different this year. Our daughter has grown a lot, and with ADHD medication, many of the behaviors they struggled with have improved significantly. We planned to sign her--and our son--up for just one week. But when I tried to register, I discovered there was a hold on our account. After calling and being told someone would get back to me, I was later informed that they were "too worried" about my daughter being a problem again. No one asked whether anything had changed since last year. Instead, I was told we could send her only if we provided an aide or a family member to supervise her the entire time. If we had a family member available to supervise, we wouldn't need a camp. And paying for an aide on top of an already expensive camp simply isn't feasible for most families. My advice to other parents: if your child is autistic, on the spectrum, or simply not a perfectly rule‑following child, think carefully before signing up. In our experience, Encore did not offer support, collaboration, or solutions--only exclusion. It's painful to see an 8‑year‑old who means no harm turned away instead of being met with understanding and partnership. Families deserve better, and so do our kids. I am giving this two stars because I imagine if you have neurotypical children the camp is fine.

Very fun but staff were kinda mean next the spinny thing was not open next no flips the food wasread more

We have an amazing experience at Urban Air each time! The facility is always clean,…read morewell-maintained, and had so many fun activities for all my girls. The staff is friendly, helpful, and always greets us with a smile. Special shout out to Giovanny aka lil gio For make my girls feel welcomed each time.

We LOVE My Gym. My son has been going for about 5 months now and is excited every time…read more Mr Alex, Ms Becca and Ms Katelyn are so kind and helpful to ensure we do all of the activities correctly and safely. Whenever we have to miss a class due to sickness they are so helpful in getting us a makeup class. I'm so thankful we found this place - reasonably priced as well compared to many others as it's a wonderful place for my rambunctious son to learn how to use his energy in a fun learning environment.

Fun little spot! We came here for a trial class. My little loved the ball pit and really enjoyed…read morefree falling into it. It is more like Gymboree in Lafayette than an actual gymnastics studio. However, the folks working here were really nice and did a great job engaging the littles.

We have taken our daughter here for the open play days as she is not old enough yet to enroll in…read moreclasses. So far it has been wonderful. She loves seeing all the other children playing and at times tries to interact. Teaching her to tumble safely and use her strength on the bars has been great. The entire staff are sweet and attentive. We love the way they all engage with the children and help them learn while playing.

Completed a trial class when my daughter was about 2.5 years old…read more Pros: Class size was small. Gymnasium is large and has a lot of different types of equipment. Cons: In my opinion, many of the moves were too advanced for their age, especially after the instructor quickly demonstrated one time at each station. I couldn't even remember what to do at a station once we got to it! The coach seemed good enough, but for this age group didn't seem to have the patience required. I also felt that the transition to each activity was too quick for this age. Additionally, some of the stations were hard to follow (I had to keep getting the teacher's attention to show us the moves again because some weren't very intuitive, especially for first-timers). Overall, seems like it could be a good place for older kids but it was not a good fit for our toddler.

For play, this is a great place to visit with your little person. Mine is 6 and she enjoys the…read moretrampoline and ninja run the most. With the Silver membership it's 30% off the regular price. My little person always finds a "friend" and enjoys her time. For food, I only order the stuffed crust (+ $3) version of whatever pizza my daughter wants - usually cheese. Without stuffed crust, the order is either severely delayed, forgotten or the toppings are nonexistent - veggie combo or pepperoni. Only purchase the medium ($19.99) or higher sizes as the personal is $13.99 and smaller than the paper plates provided (4 slices tiny). Drinks: Our daughter has the cup with unlimited refills when she brings it with her. I do like that part, only have to pay for the cup ($2.99) once then unlimited refills for life of the cup. I've purchased lots of cups because either our daughter or her friend like to chew the straw. Since the straw is plastic it cracks, then breaks making it useless. Staff is usually friendly when we visit. There is a gentleman who is usually at the front of the house. He is always full of smiles, friendly and genuinely kind. I always enjoy seeing his face when we visit. There are a few other staff members at this location that are a sunshine to see and talk with. This location is generally clean, rides are typically well serviced and staff maintains clean tables to sit at. The jump house/adventure zone is well monitored eliminating overcrowding from children who did not pay for this area of play. Our daughter usually finds a new friend or two to play with on each of our visits. I think that's really cool for her and enhances the experience. Other kids are generally well mannered and play together.

I haven't been to Chuck E. Cheese in years and this was my first time at this location. We went…read morehere on the whim just to do something fun with the kids for a couple hours. Parking was not too bad and it's relatively easy to find a spot. I will have to say that the location was relatively clean. I was really impressed with the bathrooms and how clean they looked and smelled. Check-in was really fast and easy. We didn't come for a birthday party, we just came to have fun for a couple hours. There are a variety of options you can choose for playing games. We chose the option versus the points option. Both options do allow you to get tickets which are now electronic on your card and you can cash those in afterwards if you'd like a prize. We also ended up getting pizza and some drinks as well. They do have a salad bar and it appeared pretty decent and they appeared to stock it routinely but I just don't think I'd be interested in that option given the high traffic of the area where the salad bar is located. The pizza was thin crust and not too bad, but you're not there for the pizza. The newest addition to Chuck E. Cheese is the play zone for kids. This is an additional $15 on top of the price for gameplay and food. I would say that the place zone is definitely geared towards kids from probably two or three years old to five or six. It's not that big and it's just a little area, so if you're coming for a birthday or if you're coming just have fun, you aren't gonna miss out on that much if you choose not to include that option. I will say that I am thoroughly impressed with the staff at this location. I am especially impressed with the one staff member that was actively checking each child and adult as they left to ensure that an adult with no stamp was leaving with a child with a stamp. I really appreciated that attention to detail. This was a great way to pass the time and the kids had a lot of fun. Just keep in mind that there's always a birthday party or two or three going on at once, so time and pace yourself and plan accordingly.

We had such an amazing time celebrating my daughter's 5th birthday here! The kids loved every…read moreelement of this place from the sensory play tables, to the paint room, and the games and toys in the third room. The parents also enjoyed the space by the fact that they got to mingle because there were so many things keeping their child engaged. The owners were a great when we came to set up for our party and were extremely helpful and communicative throughout the planning. Thank you so much!

Erin and Mary are wonderful, kind people. They accommodate based on a child's needs and truly care…read morefor each one. My son loves going there to play. So happy they have a permanent studio!!

WONDERFUL cheer gym! I grew up cheering here! I love Morton, Danny, Derrick and Regina...all the…read morestaff is so wonderful. They taught me everything I need to know about cheering and how to coach. Wonderful family atmosphere and love for everyone! Highly educated loving staff! I now own my own cheer gym in Antioch, and it's them that inspired me so much!!!

If you're wondering how much their classes are or any information about class schedule you'll have…read moreto go in for a trial class. I brought my daughter in this week and we will not be returning. The "trial" is also not free as you would expect a trial to typically be (I did? As some of the other reviews say this place is run by mostly younger folks. I did see several teens working. Once you complete the 45 min trial class someone will give you a quick test to see what skills you posses and then let you know what skill level class you should take. There was something about this place that didn't feel right to me. It feels like a money grab. Now after having gone once I am hearing this from a lot of people who have had the same experience. We will be staying at our gym now in Walnut Creek.