We went here for a birthday party and the staff was so friendly! The party space was so nicely decorated and perfect for group. We would recommend this for anyone. read more

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We had our daughter's 8th birthday party at SkyZone in Merced and had a wonderful experience. The staff were knowledgeable, helpful, and very kind from the moment we walked in and until we left. Our hostess, Krystal, was awesome! She made sure we had everything we needed in the party room. She even cut the cake for us. The party room and entire facility was very clean. All the kids, and even some adults, enjoyed jumping and playing arcade games. Not only would we recommend SkyZone for parties, but also for family fun any day they are open. read more

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Thank you because we don't have this type of business for kids in Merced. Food could be better though not worth it. read more

Sky Zone Trampoline Park - Horrid looking nachos - Trampoline Parks Near Me - Merced, California

Should have went to Modesto. Staff are not helpful. You are left standing around trying to figure out what you are supposed to do. An information sheet, like steps to do on arrival would be very helpful. Being told to "Just scan the QR code" is not enough. The process to get in to actually play was 45 minutes! They you have to pay an additional 4$ per person for socks. Trying to get my 78 year old mom to fill out a waiver online wasn't a chore. Then we checked reviews!!! Wish I would have done that before we came here. On top of that if you want to bring in a cake or cupcakes expect to pay 50$ on top of everything. Basically we paid 156$ for 6 kids to play. Should have went to Dave and busters. Get 2 stars because at least the kids had fun. Would be great to have an area for autistic kids also. Ours was over stimulated and too many people makes it worse. read more

Staff was pretty rude, I turned on one of the 5 TV's in the "sit and watch" your kids jump area and while I was trying to figure it out my kid needed to use the restroom. When I got back I over heard one of the staff say "if anyone ever touches my TV's again...." over the little radios they walk around with. Didn't catch the end of that statement, but sounded pretty professional. Well the TV's were turned off and the remote was gone, she told my sister inlaw "we don't have cable". Nice little rude interaction 10 minutes being here. read more

Sky Zone Trampoline Park - TV's off. Not allowed to use them I guess. - Trampoline Parks Near Me - Merced, California

Really hard to get out of their monthly contracts. No phone number to call. The people that work there tell you to go online to your membership account. The membership account does not work. Good luck trying to not get charged every month. Fun for kids. Not for adults. read more

Justice for Anthony Duran! 10 year old boy died of his injuries. Very little action done on this business' part to speak against the altercation or take accountability for the fatal end to a child's life. Furthermore they have taken down the tribute to the child that died and are solely focused on the optics to preserve their business. The optics are being noticed and this place is not only unsafe but driving a dark narrative. Safety should always be first. This business should be closed until safety can be assured. Your staff needs retraining and better getting. You need to look and answer why this happened and find a resolve. Management, if you are reading this: Take the time to show true compassion and responsibly for your role in this tragedy. Think of the family who paid your $15.99 for 90 minutes and didn't come home with their son. Make a statement, change your policies, remember Anthony Duran! read more

Sky Zone Trampoline Park - Anthony Duran 10 year old killed at Merced Rockin Jump - Trampoline Parks Near Me - Merced, California

This place is not safe for kids. My nephew was kicked in the face. He is 5 yrs old The kids that did this were older. This kid started laughing while my nephews nose was bleeding. we reported it, and the staff said they couldn't intervene!! Now, a little boy has pasted away. Run away from this place. They do not care about the safety of the kids. Justice for Anthony Duran. This could have been prevented. Things do not have to escalate to the point of someone losing a child. read more

If you go buy the 90 minute pass and decide to stay longer you cannot upgrade to full day. That's a crap policy. Avoid going if possible or you have to buy the full day pass. They also start your time before you get to jump. The staff should notify customers of that policy prior to charging you. read more

I like that the employees are very friendly and welcoming. There is a walk to climb, a jump out, a dodgeball area, a basketball area, a beam over a bag pit to knock other players off of, and then two jumping rooms separated by age. One room if for 6 and under. You come in buy special socks or bring your own from previous visits. They also have a photo booth and video game area. This would be a great place for a party. read more

Service is terrible an if you don't keep your eyes peeled for your littles they are in danger when we were there I had to police kids that weren't even made mine the staff just stand there doing nothing to maintain order read more

This place is absolutely horrible , a kid dead there last week , he was strangled to death by another kid during an argument over a basketball game , this is totally unacceptable and disgusting !! One expects to lose a child at a trampoline park, this place should me shout down . From the poorly trained manager , and the uneducated/ unskilled staff this place is totally unsafe and a dangerous environment, the staff and management never watches or supervises the children and have zero accountability or staff presence while the children are playing , especially during the basketball and dodge game , I've personally seen kids give into fights and arguments over dodge ball games and basketball games. This place is a dark hole and it's a matter of time before their is another tragedy there , my condolences to the family of the deceased child very very sad read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Merced, California

I had a monthly auto-renew membership for my son and his friend. I have been trying to get it cancelled for months. When I call the business and let them know I'm trying to cancel, they hang up. And if I call back, I get sent to a voicemail where I'm instructed to leave a message, but they never call me back. I have even tried using the "send us a message" option on their website, but I don't get a response from that either. read more

The front staff are very rude and pushy with the "member ship". I understand you need to make sales, but pushing it and pushing when We already said NO, FIVE TIMES. On top of that giving us horrible unfriendly attitude. This review is for Vanessa and another woman and the front desk. Please take a customer service course. read more

the fact that a 10 year old boy died here and they took down his memorial cause it's bad for business is so messed up. This is a place for kids i was going to book a party here but once i heard the story of this place I will never book there ever and will tell everyone else not too book just because they tried to hide the fact that a kid died here now that looks bad for business. read more

Super clean wait staff were awesome. Prices way to high. Pizza was terrible. Parking lot was so dark you can't even see your kids. Very dangerous. Kids had fun. read more

Wanted to bring my kids in for just an hour of Playtime and they decided to close early without any real explanation my children were so excited all to just end up being heartbroken after being turned away right when we walked in!!!just ridiculous!!! read more

They are the best place has great and sweet/nice workers there I recommend going there with ur kids or just by ur self and a friend you will have so much fun! read more

I'm so glad that Merced finally have a trampoline park. This place is clean. There are many things for the jumpers to do, there's dodgeball, rock wall climbing, basketball and so much more! If you are here to bring the kiddos, there are plenty of lounge areas, a cafe, massage chairs AND free WiFi! I'm planning to have our son's party here and I will write a review once we host it. I'm so happy that we have this gem in town! read more

Sky Zone Trampoline Park - Rock wall climbing, dodgeball, area for small kids...lounge areas! - Trampoline Parks Near Me - Merced, California

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Clan , fun, a bit small however Merced needs this there is finally something to do with those with small children. Staff is great young lady named Alyze hopefully spelled her named correctly jumped on trampolines with daughter. Daughter enjoyed so much it's best to go with membership. read more

Not worth the money. First I will start off by saying this is not the first party we have had here. We had a birthday party recently and the party check in was closed. We had to wait in the regular check in line which was at least 15 minutes. Each time another kid showed up I had to wait in the line again for their wrist band before they could jump. when I asked why the party check in we closed I was told because they all were at the regular check in area. the rock wall is half the size it used to be and the party didn't get a dodgeball time like they used to. The staff were all great, no complaints there but the check in process was a mess and facility disappointing. I would say it was worth 1/2 the price of what I paid. Not planning another party here after this experience :( read more

Smells like a locker room. And the music choice very questionable. Staff is friendly Place looks clean, but smells bad, some fabuloso would do the trick. Food and choice of foods C grade read more

This is a fun place to take the kids. There is a launching pad for running and jumping. There are two basketball hoops. In theory for dunking - obviously for older kids. There is a series of jumping trampolines, they are on the floor and angle up the wall. There a dodge ball area- similar tot eh large sequential trampolines. Here are TVs and massage chairs for adults. There is a small concession area, but I didn't try anything. Reasonably priced to let kids burn energy. They have a hourly fee schedule. read more

This place was not it AT ALL. Every single girl there was RUDE! Seriously rockin jump needs to get some better staff. No Hi, hello literally nothing. I'd give it a zero if I could. The rockin jump in Turlock is way better ! As well as not giving out food that was 3 days before being expired. Merced do better. read more

Thank god someone is finally thinking about activities for kids in this town!! Awesome place, great for kids to burn off all that energy! read more

I definitely like what this place has to offer in terms of activity for kids. That being said, Monday-Friday from about 10am-1pm is pretty much all kids younger than school aged, and they are playing some completely inappropriate music for the age group present. It's a bit uncomfortable when you have 4 year olds jumping to music talking about sexual things. read more

The only reason I'm giving one star is because Who ever the "new" MALE manager is, is awful! I went in there to pick up some tickets that had been left for me in another workers folder, he had NO idea what I was talking about. Took my info down and told me he would give me a call back once he got a hold of the employee. NEVER called me back. I had to call again and he's response to me was that the employee doesn't work until tomorrow and that he doesn't micromanage his employees. she will be giving me a call back. This was a Wednesday so I waited until late Friday to call again. Left a message and still got no response! Called again this morning on a Tuesday and spoke with the young lady who was suppose to call me back and he didn't even relay the Situation to her! Clearly he doesn't know how to manage and shouldn't be in the position. Definitely making a corporate complaint about him. But shout out to LIZ & ALIZE for taking care of my problem and knowing how to treat a customer! read more

One of the best attractions Merced has to offer for kids in the Merced area, it has been a true blessing they have been able to make it through the covid time. Very clean and well taken care facility, most of the staff is amazing, unfortunately I could only give 4 stars because a terrible employee named,ironically, "Heavenly" was absolutely rude and disrespectful, and my only infraction I had committed, was helping my 3 year old shoot a basket, for a kid and family place she has no business working with kids. The shift lead was very kind and made it right but the bad employee will greatly effect our decision to return. read more

Kiddos love it. If your kids are 12 you can drop them off, run next door to the grocery store and pick them up. Its by far the most affordable and active thing I have found in Merced for my boys. read more

this place is not packed at all right when it opens really fun place just when we went the wipe out was closed and we were disappointed rockin jump should really add a Ninja obstacle course. read more

HIGHLY RECOMMENDED!!!! Even with being understaffed the ladies that were working the registers were so amazing and helpful. I wish I would've gotten there names so they could get some recognition! The pizza was BOMB!!!! Kids had a ton of fun, and look into their Groupon packages! 10/11/18 read more

My 3 year old enjoys his visits. Highly recommend the toddler reserved dates and times.

Best thing for kids in all of Merced. Love the toddler jump. So hard to find things to do with smalls to get the energy out. Bonus is it's by in n out for after! read more

This place is a joke. Owners are greedy and employees are incompetent. Even my 10 month old who was not yet walking had to pay for a wristband. We were told everyone had to pay to enter. Once at the jumping area, I observed several tens of people, both adults and babies, without wristbands. When confronted, the manager said the staff should've never charged my baby or myself, but since our time was almost up, he could no longer issue us a refund even though we did not jump. So they willfully and wrongfully charged us, admitted their wrongdoing, but refused to fix it. Never again. read more

My daughter scheduled a birthday party for my three-year-old grandson for today. First of all, my daughter was told to arrive 20 minutes early to check everyone in etc. and when we arrived employees were waiting outside. They informed my son-in-law that the manager was running late. Other individuals were also waiting to get in. We ended up waiting about 20 minutes in the cold. Once inside our party host was very attentive and the party went smoothly. Another 1 yr old grandson was given a wristband and socks but was not allowed to be on the trampolines, even with a parent holding his hands. At the end, there was a little bit of discussion about the balance due and that was resolved finally. She was then informed that their system could not issue a refund but they issued a gift card instead. All in all, management very unprofessional, but our party host was wonderfully helpful and Update: the owner of Rockin jump contacted my daughter later and apologized for the upset and offered to send her a refund. His professional manner smoothed things over and my daughter ended up very satisfied. We will return another time and bring our grandkids. All ended very well. Thanks Rockin Jump for being so professional! read more

The employee who hosted my sons bday party was super helpful and nice. She even offered to cut the cake for us. Everything is clean and enough employees to keep the children safe. read more

So happy we have a place in Merced for so much fun for kids!!! Jumping on trampolines and dodgeball and basketball!!! Such a great time!!! The manager Ken has excellent customer service and I would recommend this place for family fun!!! read more

This place is so awesome! Very clean, organized, and staff is very kid friendly! I really enjoyed our 2 visits here and will be sure to bring the kids here often. My girls are 5 and 7 so I was worried trying to balance my 2 year old would be impossible but with the designated little kid area it made it very easy and enjoyable! Their food area is great, reasonably priced and super clean. read more

Had a birthday party here, great time today. The party host Nathan (?) did an awesome job, he was very friendly, very attentive, had a great attitude working with children. Helpful through to the end helping us set tables outside party room after our time to do gifts. The food was good, we had pizzas, fruit trays and salads, salads were very good. A great way to do kid party, jump time for an hour and private dodge ball game for our guests. read more

Our grandson had a great 4 year old birthday party. The party area was clean and stocked as promised. The kids had a great time in the play areas. The staff was friendly and attentive. Would highly recommend. Well worth the value. read more