Cancel

    Open app

    Search

    The Tile Shop

    3.6 (14 reviews)
    Closed 11:00 am - 4:00 pm
    Updated 3 weeks ago

    The Tile Shop Photos

    You might also consider

    Recommended Reviews - The Tile Shop

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    a person holding a pair of chopsticks
    Megan P.

    UPDATE: They were not able to really refund me. I accepted a store credit begrudgingly. In regards to the response from the Business Manager below - fix the problem. Have quality products and admit to your mistakes. This crap product is still being sold, knowing it's bad, to unknowing customers. My first order for a 3" by 6" subway tile was shorted. It was sold as 100 tiles per box but I received 82 tiles per box. This was not realized until installation started 8 months later because there are 900 things accumulated for a renovation. After fighting with Tile Shop, they agreed the website had been wrong and provided new tile at no cost. The replacement tile from another manufacturer was badly cupped. All of it. These aren't 12" long tiles. They are small. We tried installing some and it was basket weaving badly. This is a $50k bathroom and I'm not accepting this crap. I ended up purchasing similar tile from another supplier. Tile Shop insists this was free tile and will not refund me. Then they insist the original tile was purchased last year and too long ago to refund (hello have you seen the state of contractor delays lately??) Basically they are telling me to eat the cost even though this is their error and bad product. After fighting, the store manager has instructed me to bring back the tile (AND boxes) and they will see what they can do. I asked if they will resell this bad product to someone else - YEP! She said they will! So good luck to you, future customers. My designer, C&M Interiors will be told of this and never use their products in designs again.

    Room display ideas
    Darla E.

    In addition to having so many tile options the displays throughout the store are great references. I really love the website where you're able to play with different rooms and see your tile selection in many layouts prior to purchasing. We worked with Sammy and explained our vision and he worked tirelessly checking stock on items and helping us narrow down our choices. We found the perfect tile for our current project and a future project as well. Sammy was so friendly and sent us home with samples to make sure we really liked our choices. I will definitely return to the tile shop again.

    New shower

    See all

    5 months ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Renee S.
    237
    47
    3

    1 year ago

    Amazing selection and kind and informative staff. Thank you ! Tony has been an absolute God send to help in so many ways.

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Mary is amazing! She always knows exactly what I need to get the tile project done! The store has great selections also!

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Snippy rude salesman frustrated with the high pressure sales I left.

    Business owner information

    Photo of Tony S.

    Tony S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    The person I spoke with was helpful and knowledgeable about their products. Fantastic choice of real marble products.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - The Tile Shop

    You might also consider

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Callier & Thompson Kitchen Bath Appliance

    Callier & Thompson Kitchen Bath Appliance

    4.2
    (5 reviews)

    Outstanding customer service! I called Callier Thompson for…read moreadvice as who to contact to find a bathroom leak on the second level of our home that leaked through the 1st floor ceiling. Callier Thompson had renovated one of our 2nd floor bathrooms almost a decade earlier. I was more than surprised to hear they would send a foreman out to investigate the source of the leak. Matthew arrived to discover that after years of use a small area in the grout had deteriorated to allow water through. He cane several times to repair the grout, removed and replaced the damaged area of the ceiling re-sanded and repainted.....all done free for us! You don't find that kind of support often these days. A company worth doing business with

    We recently completed our second project with Callier & Thompson, and we couldn't be more pleased…read morewith both experiences and the results. The original project consisted of a complete remodel of a full bathroom in our 1920's home, of which we enjoy today as much as when the remodel was done 13 years ago. The second project comprised of a two-story addition with completely remodeled and expanded kitchen and half bath on the first floor, and a new primary suite luxury bath, walk-in closet, laundry closet, and covered porch on the second floor. The job required coordination with the city architectural review board, an architect, engineer, and sub-contractors, all handled by Callier & Thompson in a professional and timely manner. We highly recommend this firm for their customer service, design capability, high quality products, and outstanding craftmanship. We look forward to working with them again! --David & Kristina

    MyHouse Construction Company

    MyHouse Construction Company

    4.7
    (14 reviews)

    After a successful and responsive refinishing project I had high hopes for painting of my interior…read morehome. All started well enough, and we got things started. I was under the impression that these were direct employees of his, his crew. Basically he was acting as a general contractor that hired another company or hired some people looking for work. Not really sure here. I realize I made some changes, but they were clear and written in a revised proposal. I didn't want the doors painted, then I got a phone call that they were painted. Sure, he didn't charge me for this, but that is proper after all. I didn't want the trim painted, and paid for that, because I missed it in the proposal. My fault. They also painted the hardware for opening/closing the windows, those were metal and need the proper paint, I did have them take that off. The house didn't have flooring in, so I was asked about drop cloths, I said use them but don't worry too much about a few paint splatters. However, I did indicate that I wasn't removing the slate flooring and to be careful. Here is a big fail, many paint spots. He tried to have them clean it up. Now the floor is sticky, you can here the soles of your shoes and feel it too. He tried cleaning that up, when it wasn't done, he offered to do it again. I really felt he had done enough. I'm still trying to find a way to clean this up, because it's sticky any dust or what not sticks to it. It's really upsetting, as I loved this detail. I will look to bring in some professionals and see what this will set me back. There's also spots on the bathroom floors, which were also said that I wasn't removing. And those doors that were painted, they weren't dry and were closed, now that paint has popped off, so I have to touch that up, or maybe just start replacing doors. I realize also this review is a year since the work was done, I was in the middle of doing the rest of the work this last year. I almost considered them for doing the kitchen rehab. I really feel I dodged a bullet there. Noah, is a nice man, I think his intentions are good. However, the whole interior project was a mess, left me very frustrated, and I have projects left to do because of it. I don't think he checked up on the work as it was being done, and I don't think he looked at it after until I contacted him. Paint shouldn't have been on that slate, nor should you stick to your floor. I also had to point on paint spots on light fixtures, that should've been cleaned. Just no.

    I really enjoyed working with MyHouse! Their work in additions, remodeling, and roofing is…read moreincredible. They're very quick and efficient, and the price is reasonable. Overall, I highly recommend MyHouse, and they're the only contracting and construction company I will be using from now on!

    The Tile Shop - tiling - Updated June 2026

    Loading...
    Loading...
    Loading...