I am so happy that I found this dry cleaners. They consistently do a good job on the clothes and are able to turn it around in a day when needed. I also can't say enough great things about Carla. She is a gem and they are lucky to have her. Besides always being extremely nice, helpful, ***very responsive, she also manages to remember every detail that you ask her to consider when dropping off clothes. Did I mention she is amazing!? read more

I have spent thousands of dollars at this store over the years. I recently dropped off six items and one of the items came back with a huge soap stain or some sort of other dry cleaning stain all over. There was nothing like this on the dress when I dropped it off. I then spent the next five days calling multiple times a day, leaving voice notes. I also sent emails to the address that they provided. No one ever picked up the phone once. No one responded to the emails. I had to go back into the store. They took no responsibility for the dress, tried to claim that I had done it. When I asked to speak to the manager, the person just shrugged and didn't engage with me. They said there was no way that I could reach the owner. This just feels like a store that doesn't care about the quality of their work and doesn't take responsibility. Every time I've told them that they don't answer the phone, they say, "Oh well the machines are very loud in here." This is a company that does not care about its customers. Please take your business elsewhere to a company in which the owner is involved and the employees care about the quality of their work and are motivated to help fix a situation that they caused. read more

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I think I just found my new cleaners for 2026. I came across this location when in the area and noticed the warmth of the location and its open doors, as I passed on a cold day. I had a couple dress shirts and a pair of pleated Dries pants I needed dry cleaned. So, I decided to give them a try. I was welcomed upon entry, and a lady quickly asked me for my number, like she had always known me. I said, "I am not in your system". She said, "that's okay, I can add you". I provided my name, number and email. Then I gave her my two shirts and pair of pants and asked for the items to be ready by Monday, having brought them in on a Friday. She quickly said, "I'll put a rush on them, so they are ready on Saturday, but you can pick them up on Monday, no problem." It was so easy. She said, "we'll see you on Monday, sweetheart, thank you for coming in to see us." As I left, I got a text message tracking my order that I just dropped off and an email. In the text, I had a link to track progress of my order and the email gave me the option to add a credit card on file for future cleanings. On Saturday, like clockwork, I got a text notifying me of my order being completed- yes, in less than 24hrs after drop off. I did mention that I needed the garments cleaned for a funeral, which could have prompted the rush order. The two shirts and on pant came out just under $20. Pick up was super easy and very quick. I kept my pick-up tag and with one scan it was done. I am hoping to go back to try their alterations services. Great service, value and speed. They also have excellent hours, and are open 6 days a week, closed on Sundays. Try them out, if you need something dry cleaned. My pieces were perfect when I got them back. read more

Rockridge Royal Cleaners - Store front signage to look for on College Avenue. - Dry Cleaning Near Me - Oakland, California

I brought in a beautiful cotton blouse and picked up a super faded destroyed blouse. Initially the woman at the counter agreed and told me not to worry that she would talk to her boss and reimburse me. But the next day she had entirely different tone and said her boss said he would not take responsibility. So i'm left with a blouse I loved that i'll not longer wear. It was about 6 months old and now looks 20 years old. Super bummed. Definitely don't recommend this cleaner! read more

Disappointing. They damaged my dress and accused me of doing it myself. Then, the woman at the counter told me there are bigger problems in the world and that I shouldn't be upset about this. Bad customer service and damaged my favorite dress. read more

I was waiting to do this review. But it's been over almost 2 months since I've taken my clothes here. They did a good job, one of the buttons were broken, which is ok because I know stuff happens. We could thread tht on our own, but the issue I have is with money. I was supposed to get a welcome discount. I paid full price for the items and has the receipt it shows I paid 45.33, I paid with a hundred dollar bill, I got my dollars back but not the change which said would be credited to my account, ok, fine it was only like 67cents. When I went to go check my invoice it said I paid less than what I did in the store. I also paid full price for two other shirts that didn't get the discount. I ended up paying 54.65 in that range. My items wasn't fully discounted and it showed I paid a lesser amount so my change should have been a higher amount but I'm missing about $20 in change. I called and emailed and texted. I've sent three emails and called about 10 times since then. They did a cool job just the discrepancy in money. And they didn't even credit my account the 67 cents. I would've loved to keep going here but that alone made it not worth it. It's hard to get up there since my hours don't match with theirs. read more

Were able to do overnight cleaning on a few items with a Friday dropoff. Any other places I called don't operate the machines on Saturdays so next day only works on weekdays. Cost for next day service was reasonable and they have a nice texting system to ensure you don't lose your clothing receipt #. read more

My husband and I regularly take clothes to be cleaned and the quality of the cleaning is excellent. Moreover, the charming woman at the counter will speak Spanish to me when I speak to her in Spanish which is my family's heritage. I have taken many things to be sewn or altered and I am totally impressed with the work of the seamstress Angela who is very kind and very skilled. Everything she has ever worked on has been exceptionally well done. We are so pleased they are in our Rockridge neighborhood. Carolina Juarez read more

I needed to find a new dry cleaning place, so I decided to check this place out with my significant other. This place consists of both dry cleaning and alterations, which is convenient. We have brought a 2-piece suit (jacket and pants) and a white dress shirt to be dry cleaned multiple times, two dresses for dry cleaning once, and two sweaters with moth holes that needed mending. One of the things I especially like about this place is the ability to have your dry cleaning stored in reusable garment bags rather than single-use clear plastic bags. That, plus the great quality work, will make this my new go-to place in the future. Eco Notes - You can request that they dry clean your clothes in a reusable garment bag instead of a clear plastic bag. Then when you pick up your clothes, you can transfer your clothes into your own garment bag or in a clear plastic bag from a previous cleaning session. - I asked if they reuse hangers if we give it back to them, and they said they do. read more

I dry clean my luxury clothes and when they returned them today, I identified these damages to the buttons (see pics) shortly after I picked them up. I understand accidents happen, so I was not mad, but just annoyed. I simply wanted a refund. When I called, the lady clerk asked me to arrive so the person "in the back" can inspect it. When I arrived she inspected and stated they can fix the buttons. She didn't ask whether or not I wanted to do. Yes, maybe fixing the buttons for regular clothes is fine, but in this case, I didn't want them to fix or touch my clothes further. I stopped her and asked her for a refund nicely. She responded, "I am not sure if we could do this" and asked the owner to speak with me. They gave pushback and finally gave me my refund. Notably, the lady (wears glasses, old, maybe in her late 50s) was rude and provided poor customer service. This is customer service 101. If one accidentally messes up, then simply ask the customer how he or she wants to proceed. She didn't do this and was very defensive. No apology from the owner or her either. I wouldn't have given a 1 star review, but given the poor customer service in addition to quality of work, I decided to give 1 star. If you are particular about your luxury clothes, then I would be weary of going to this place. read more

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DO NOT BRING YOUR CLOTHES HERE. They will ruin it! I can attest to the other reviews that warn customers against bringing their luxury articles of clothing to this cleaner. I brought my wide leg brunello cucinelli cashmere pants and they came back as peddle pushers, completely cropped and shrunken. I called the cleaners and told them what happened and the front lady was polite and proactive. She took the pants back and told me the owner would fix the problem. When the pants came back, it was clear that they had attempted to stretch out the pants, but they had put the pants backwards on the mannequin and they had stretched out the front. The pants fit like they had two butts, and the front sagged terribly. Also, bc of the high heat aggressively applied to the pants, the delicate cashmere fibers were completely ruined. I reached out to the lady and sent her pictures of the pants, and asked to speak to the owner. She then accused me of washing my pants or asking if I had skied in the pants, got them wet and shrunk them myself because I had sent in my ski suit to be laundered at the same time. (?!) It's been almost a week and the owner has dodged my requests for compensation, because he is in a meeting, or away from the cleaners, or on vacation or in space etc. I regularly take my delicate items to the cleaners and I have never encountered issues with quality control or customer service. We try to support local businesses but we will not be coming back to this establishment. I recommend you don't as well. read more

I usually do my own mending but the two specific things I needed (a new zipper in wax coated jeans and a new button in another pair) are time consuming and I don't have the proper machine for waxed jeans. Add to that the hassle of gathering supplies and finding time makes this well worth the cost (which is very reasonable)! I was recommended here by a collegue and I am so pleased with their work! You can't even tell any repair work was done, they both look like they came that way! The service was also very polite and efficient and the speed of the work was good. I highly recommend this business and I will definitely be going back when I need more mending or dry cleaning. read more

They have done multiple tasks. Cleaning bedspread, shortening pants, tapering tops. All done well. Reasonable price and friendly service. Always ready within a week. Recommend read more

I came in a pinch and needed a quick turnaround. I was met with kindness and flexibility. Nothing better than this.

I came here on a Saturday afternoon to try to get some pants hemmed. I couldn't find any safety pins at home, so I hoped that I would be able to try on the pants there and pin them to my desired length. The person working there told me that "the lady" who does alterations is only there Monday through Friday from 1 through 5. I asked if I could just drop off the pants, and she said that I could only do it if I had already pinned the pants at home. I asked her if I could try the pants on in the store and pin them there. There was a space just to my left with a curtain that was clearly a changing area, and a box of safety pins right on the counter in my view. She said "I'm not allowed to". Like many people, I have a job, and I work on weekdays. If I go to a business that advertises its opening hours as including Saturdays, I expect that all the services they offer will be available on Saturdays. It's like going to the grocery store on a Saturday and being told, "We only sell cheese on Mondays. No, I'm not allowed to sell you any." I don't understand why I couldn't have just tried on the pants in the store and pinned them myself; I wasn't asking for any help fitting the pants. They charge $18 per pair, so they lost $108 because they didn't want to let me borrow 12 safety pins. read more

Gracious response to my problem I needed a zipper repair on a couch pillow.. Precise stitching solved the problem, in and out 15 minutes.

Friendly folx Same day service Prices are fine They text you when your items are ready Nice and organized! read more

This place is amazing. I don't know how anyone could give it less than 5 stars. The service is top notch. Friendly, on time, great quality. And there is a seamstress there in the afternoons on weekdays where you can get small sewing projects done like hems and letting sleeves out, etc. They also do pickups and delivery. Highly recommend this dry cleaner. read more

Rockridge Royal Cleaners has been a lifesaver. They are professional, kind and efficient. My family has autoimmune issues and multiple chemical sensitivities are a huge challenge for us. When I pick up our clothes from this dry cleaner, they smell like nothing! I cannot recommend this business enough. read more

Friendly, prompt, and effective! I dropped off some dry-clean only sweaters (cashmere, wool) that I have never washed...they all came back clean, neatly folded, super soft, and in perfect condition. I was anxious about dry cleaning them because they are really nice, irreplaceable sweaters, but it was a great experience! And maybe I'll be inclined to clean them more often in the future. I found street parking right in front, which should be pretty easy if it's not a busy time. UPDATE: I brought back one sweater to see if they could try again to get out a stain. The stain has been set for many months so I knew it was unlikely, but I was willing to pay for them to try again. The kind gentleman refused to take my money despite my protests since it was a "redo"! Such a nice gesture even though the stain is 100% my doing, and I appreciate that they cleaned it again. read more

My jacket zipper frayed at the end so I took it in to get the zipper replaced they wash cleaned and put a new zipper in all for $49 the ladies are very courteous professional and even let me know they ordered the wrong zipper read more

I am in from the east coast for a wedding and needed my dress steamed on short notice. I called three different cleaners and none of them were able to steam my dress on such short notice. When I called Rockridge Royal cleaners they said they could do it and get it back to me the next day. I received a text message the next morning letting me know my dress was ready. The dress looks beautiful and not a wrinkle in it. Loved the people who took care of me and the friendly and efficient way they took care of my needs. I would definitely do business with them again! read more

This is my local dry cleaner and it is solid. Staff is always very friendly and helpful. Service is consistent and there are options for expedited needs. They offer pickup as well, but haven't tried those services yet. read more

Rockridge Royal Cleaners is excellent. Not only are they the kindest people but they deliver the most quality work. We bring in my boyfriends uniform for press at least twice a month and they always deliver and he looks amazing. Super affordable and always very communicative. I will be referring a lot of business their way. read more

Very friendly, great communication including automated text messages. Very happy with the quality.

I had two pairs of pants that needed alterations. The staff were helpful and pleasant. The pants were great and the were available as expected. I would not hesitate to use their services again. read more

Brought in a white dress shirt and a black suit for my first wedding since covid. Came out of the wrapping on the day of the event with a stain on the sleeve of the shirt and a hole in the back of the jacket. Went in to tell them hoping they'd make it right, instead they took no responsibility and I was called a liar. Unfortunate things happen all the time, it's how people respond that shows the quality of a business. Luckily there are many many different dry cleaners around town. read more

Rockridge Royal Cleaners - Tear in jacket - Dry Cleaning Near Me - Oakland, California

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5 star awesome job!!! Needed my favorite pants sewn and fixed where the seat had come completely unraveled. They not only fixed my issue they reinforced the area, made it look like new and did it in 24 hours at the best price I could find. Thank you! I highly recommend! read more

I brought in an old but beloved sweater of mine that had several small holes, in the hopes that its lifespan could be prolonged. My expectations were not high; I only wanted to stop the holes getting bigger. However, the repair job was fantastic. Now I actually can't even tell anymore where the holes were! Sweater looks like new. read more

They helped me bring my sculpture to life! the sewing was incredible and will be back with future projects. Thank you so much! Seee for yourself! read more

Rockridge Royal Cleaners - Dry Cleaning Near Me - Oakland, California

Great job doing express alterations and dry cleaning at a reasonable price! Pleasant helpful personnel on the phone and in person. And they send a text when your garments are ready for pick-up! read more

I love this dry cleaners! I used to live nearby but now she's a bit far from where I live, so I'd save my dry cleaning that I don't need immediately that are expensive and requires attention. She is a bit pricey but she's very detailed and catches buttons that are off, or fixes holes and stains that I didn't even know were there! She's super friendly. I go to a local dry cleaners near where I live for all my other stuff, but they're not as good - they don't fix holes or buttons unless I tell them there's a hole or button missing, and if I forget to tell them then it doesn't get fixed until next time. read more

Terrible customer service. Dropped off my wedding dress and groom's suit for cleaning a week ago. They were unable to give a quote at the time of dropoff but gave a wide price range; they said they would contact me within an hour to confirm the exact price. I did not hear back, tried texting and calling the next day with no response from them. Today I went to pick up and was shocked to see that they charged me 33% more than the high end of the range quoted. When I told the woman at pickup about the lack of communication and supposed high end of the range, she just told me it wasn't her problem and then was rude when I asked for a receipt. There seem to be plenty of well-reviewed other dry cleaners in the area; go anywhere else! read more

Had a wedding Sunday and needed my suit cleaned. Dropped off Friday afternoon and picked up Saturday. Reasonable price, suit was nice and clean, no hassle drop off and pick up. Easy. Thanks! read more

If zero star is an option, I'd definitely go for that. Dropped off a few clothes, some came back with more stains (not sure how they did that) and one was even damaged. They took no responsibility over it and was super rude. Upon reading other negative reviews, it looks like this is not an isolated experience. There are several cleaners in the area which do a superb job at a reasonable price. It's my first time using their service and for sure the last time. The way they run this business and how they treat the customers are absolutely unethical! read more

They are great with same day cleaning! Love receiving text messages when my items are ready.

Rockridge Royal Cleaners is the best place in the region for your dry cleaning and all other custom laundry needs and/or alterations !!! Highly professional and detail oriented, very friendly and very prompt read more

I have been looking for a new dry cleaners and place to get my clothes altered. Rockridge Royal Cleaners was awesome and I am definitely going back. read more

The staff at Rockridge Royal Cleaners was so so sweet and speedy! Got dress straps altered for $25 and cleaned in two days. Thank you so much! read more

Got my jeans hemmed with original hem. Quick turnaround and well done for a fair price. I really appreciate the text messages to tell you when your items are ready. read more