Dear Rocky Mountain Chocolate Factory, Im writing to share my disappointment with a recent experience at one of your locations. I purchased four caramel apples online for pick up for $54, and when I asked to have them sliced, I was told it was an inconvenience at the time even though I know your stores typically offer slicing. At that price point, I expected a more accommodating level of service. Slicing the apples makes them much easier to enjoy and share, and it was frustrating that such a simple request wasnt handled more considerately. Ive always appreciated your products, but this experience left me let down. I hope youll consider making the slicing option consistently available and customer-friendly in the future. read more

Everything went well! Shop is beautiful, arrangement of chocolates and other desert items, organized and well displayed. The reception was pleasant and he explained about the care and process of his apples. I had been looking for candied and caramel apples, grocery stores didn't have any in their displays. I went on line and asked SIRI who had my apples. ROCKY MOUNTAIN CHOCOLATES had them. I rushed over, been wanting these beauties for some time, picked mine up and a gift for my sister! Once I bite into my first apple, I was in heaven till the last bite. What a surprise and my new found apple and chocolate store to visit. Thank you for a wonderful experience! I'll be back. read more

When we arrived there were no lines and plenty of candied apples on display. Their bear mascot was sitting lazily in a chair, in the middle of the store. It's a small store that sells candied apples, chocolates and more. They offer a military discount, with proof of ID, and the cashiers are friendly. My only qualm is that the apples are way too expensive! I don't know if the apples are organic but from what I saw their most expensive apple was $8.25 and their least expensive was $4.25. The apples are delicious and they can cut them for you but I don't think they're worth the price. This location is in the Victor Valley Mall in Victorville. read more

Great Service, clean little place and high quality treat/ snacks! It is well worth it! read more

Nice enough employees, too bad the candy doesn't stand up. I used to go to Rocky Mountain Chocolates like a sugar-crazed fiend as a kid...then I expanded my palette. I came here on two occasions and tried a few things: English Toffee Bar: Good; the toffee was the tastiest part, the almonds were ok and the milk chocolate had an odd aftertaste to it. White Chocolate Bark: Favorite thing from the lot; white chocolate bark fused with M&M's. Simple. Tasty. I enjoyed it. Peanut Butter Cups (Milk Chocolate): The Peanut Butter filling was great, unfortunately the milk chocolate did nothing for me; it had the same, funky aftertaste of a Hershey's bar. On that note, this is the same milk chocolate used for the English Toffee Bar, so I guess the culprit in both these candies is the milk chocolate: poor quality. I'm not one to get too picky when it comes to candy (I am admittedly a huge fan of Reese Peanut Butter Cups, hence why I got two from here), but given the weighed pricing, I'd expect higher quality when coming in here and paying $12.25 for three pieces of chocolates. Oh well, you live and learn and there's always more chocolatiers to try out. read more

First time customer and had my delivery per Doordash. Called ahead before I ordered and special thanks to Leanna for helping me decide on what to order. Leanna even wrapped apples for me. Entire process was easy and I'd definitely recommend! Thank you! read more

Rocky Mountain Chocolate - Two zebra apples with rainbow sprinkles - Chocolatiers & Shops Near Me - Victorville, California

I went to get a candy apple with my sister and they were playing these ghetto songs which was strange, considering the fact there's customers around lol. We come to the front of the register and there was nobody to be seen. We say "Hello" a few times to see if anyone was back there then this girl and guy come out. The girl had an attitude and takes our order, the girl and guy were also flirting while she was cutting my apple lmao. i'm sorry if we disturbed you guys while you doing something in the back, check on your employees lol. read more

I know this is a franchise store so most of the chocolates and treats are all pretty much the same I've been to at least four different locations and this one stood out for the great customer service not only was the attendant Ashley super friendly when we came in she was also very patient and helping us choose what we wanted even offered a vegan option which I never even knew they had we eventually settled on some candy apples that she gladly cut for us which made eating them so much easier and more enjoyable I'll definitely stop by this location if Ashley is there read more

So Rocky Mounting Chocolate factory apparently thinks we are all stupid selling us there their nasty expensive truffles . We bought 2 of them at $2 dollars each . One was red velvet cake and one was smore's they both tasted the same . What the hell ? The same flavor!!! We also bought a ridiculous 7 dollar Apple! What is with their fruit always being so damn warm ! It's not refreshing at all in fact it made me gag! Nobody wants a warm apple! I honestly don't know how they stay in business I honestly think because of lack of competition has made them lazy. I can't wait for a new and exciting chocolate shop blowing them out of the water . They won't survive with the quality and prices they implement and they should frightfully fail . As chef Ramsey would say... "you fed me this you idiot!!!!" I honestly think people will continue to come here until they know their is a better product out there. You would have a better taste profile and quality even at sees. read more

Rocky Mountain Chocolate - One is red velvet the other is a smore's truffle they both had the exact same flavor! No difference ! - Chocolatiers & Shops Near Me - Victorville, California

So, you left AV when you turned 18 and never really looked back, except to visit the parental unit and/or relatives for a holiday or two? You're not quite sure if you'll fit in down at froggy's after the years away? Let me teach you the easy way to get "in touch" with the high desert nightmare...uhm I mean culture: 1. Go to the VV mall, find a parking spot, avoid the obnoxious punks cruising the mall parking lot 2. Navigate through the new random stores that have sprung up at the mall in the past few years... such gems as Pillow Pets and No Fear. 3. Find the Rocky Mountain Chocolate store. Now listen close, because this is all I really have to say that is pertinent to the store I'm actually reviewing:: DO NOT let your eyes make the decision. You will only want the ridiculous everything apple, leading to total regret. Get the carmel only apple, because that really is the way it's meant to be. 4. Take your apple to the updated food court, and let the learning begin. This is prime HD people-watching opportunity. You'll see some crazy things-- but this is, my friend, the pinnacle of HD culture. It might be scary at first, but never forget... you once contributed to the HD culture yourself. 5. Rinse and repeat as necessary. read more

I never had a problem here until recently, I had gotten a snickers Apple and as I was eating it I had bitten into what appeared to be glass ( a small piece) I pulled one out and then another. I took it back to notify them and at least get my money back since I only had two slices of the cut Apple, the girl that was working there called her manager and they refused to give me my money back, but they offered to pay in chocolate. I really didn't want that considering what I had found in my apple. I'm really disappointed in this place. read more

Rocky Mountain Chocolate - Chocolatiers & Shops Near Me - Victorville, California

Four of us stopped here on our way to Barstow. It was unpleasant and the chocolate tasted old.

Absolutely love the cheesecake Apple wish they weren't as much as they are. I would buy one every time we go to the mall.

My daughter and I LOVE this place! They have the best selection of candy apples as well as various candies to select from. It's a chocolate lovers paradise. The store was very clean and the customer service went above and beyond my expectations. Definitely coming back soon!!! read more

All I can say don't bother with this store . Old candy and the person who owns this one is cutting back on the size of the apples he is using and charging the same high price read more

I love all of the apples and the strawberries werr great on Valentines Day. The staff is always friendly and helpful with suggestions.

This place smells amazing! Nice staff, good caramel apples , great chocolate!! The Cherry Cordials are the best thing in the world

A young lady named, Franky had helped me and had made my first time being there, fantastic. She recommended me the Tamarindo apple, and it was simply amazing! There were much more apples to choose from too. read more

This place drives my apples crazy!!! It's sooooo amazing I just can't get enough of their chocolate covered orange peels!