It's true when they say "don't judge a book by it's cover"! We were visiting friends in nearby…read moreTaylor and this Best Western seemed the best option for our stay. From the outside the hotel is clay colored and a wide open parking lot. Don't be fooled. The inside is colorful, well appointed, bright and cheery. Every space was the same. Our second-floor room was comfortable and quiet. Great bath towels are always important and ours were wonderful. The workout area has great equipment and I made use of this both days. They have an indoor pool but didn't take the plunge. We had breakfast one morning and it was more than adequate. I opted for two different kinds of yogurt and my husband had his usual English muffin with peanut butter and honey. Orange juice and hot coffee, thank you very much! The most important thing is that the staff we encountered - Linda, Michelle, Neda - were all so welcoming and helpful in everyway. Linda, who was managing the breakfast room the day we ate, made sure that all surfaces were spotless. The hotel was conveniently located to Taylor and Showlow. We would absolutely stay here again!

The PTAC unit is very loud. You can't sleep. They update the hotel but not the ac unit. I would…read moreunderstand not changing out the unit if it wasn't loud but these are. I'm not sure my video doesn't. It was very loud and noisy. Glad I carry a heated blanket with me. It also took me 20 mins to check in. No one was at the desk. I have no idea where she was at she came from upstairs. Parking lot was empty. I checked in at 7:45pm. Cleanliness was low hair on the bed. Pillowcases looked like there were from the last guest. I bring my pillow cases. The toilet seat was dirty I wiped it down and put a cover on it. The towels had green stuff one and the other was stained. All I need was a room for a night. After flying into phoenix and driving 3 hours. My hopes aren't high but I needed somewhere safe and half decent. It will do for a few hours

The best Hampton Inn ever!! Clean,well managed. We were there for just a weekend which required no…read moreroom service however they stopped by on Saturday to see if there was anything needed. Just some make up removal--done!! We've been to many Hilton Hampton Inns and this is the best ever!!! Breakfast was almost like home cooked.

Rooms were clean and front desk staff welcoming and friendly. They had a complimentary toothbrush…read moreand some toothpaste on for a member of our party who forgot to bring some. Having the fireplace on would have been nice on a cold evening. The breakfast included was sufficient but missing a few normal items. No white or sourdough bread- just wheat, bagels, and English muffins. Not a big deal. Sign was out for hard boiled eggs but none were available. Otherwise, it was an acceptable breakfast selection you'd expect. Dining room was clean and well kept. We go tonight our Christmas tree down in the area each year and this has been our go to place to stay.

This place is a FIND! I'm grateful it's available on hotels.com or I could have missed it. But it…read morewas slightly less expensive booking directly AND it was VERY NICE to have the different rooms explained to me by a live person before I picked a room. They have some 2 person jacuzzi tubs I would have gotten if available. That would be awesome. I agree with all the 5 star reviews. I've never seen a 4.9 star average anywhere and this place deserves it. I was in the smallest room on the 1st floor. I took a pic of one set of stairs. I travel with a lot of stuff to lug in by myself so I was thrilled with my little room with easy access. It was wonderful. The bed was great. It has 2 very big full pillows and 2 somewhat thinner pillows but I travel with my own pillows so I didn't test them. They look good unless you need very flat or soft pillows. If so bring your own old flat goose down like I do. (:-) I took a LOT of pictures of everything. Especially the breakfast foods. There is no hot breakfast. Just YUMMY stuff. Breakfast is in the lounge and all the rooms are well marked when you walk around. Nobody is onsite. Everything has codes to unlock. You receive a very helpful text with everything you need to know. Keep your phone with you when you leave the room in case someone locks a door that's usually unlocked and you can't remember the code. The LOUNGE is easily found as you wander. If I lived near here I would call this a great place for a ROMANTIC GETAWAY. They even have a wine bottle opener in the lounge. And of course a 2 person jacuzzi can be quite romantic although it would also have been therapeutic for my old bones and muscles all by myself! There are old fashioned touches like DVD players in the rooms and DVD movies to borrow in the lounge. There are also some games and nice game tables and chairs to play games in the lounge. It's wonderful here. (:-) This place is LOVELY and I recommend it highly!!! If you find this review helpful please VOTE!

Charming Stay at the Heritage Inn - Twice in One Week!…read more We initially chose the Heritage Inn in Snowflake, AZ based on a Hotels.com search. It looked charming and was reasonably priced--and it more than lived up to our expectations. This is a delightful little inn where each room is uniquely decorated with its own color or theme. There is no on-site staff, but check-in is easy with a code provided, similar to many vacation rentals. Our rooms were tastefully decorated, and the beds were extremely comfortable. The guest lounge is modest but well-stocked with snack foods, which also serve as the continental breakfast. It's not fancy, but everything is high quality and thoughtfully presented. One great amenity is the Tesla destination charger. Just be sure to arrange in advance to have it turned on. During our first stay, I didn't ask ahead and couldn't find it, but the next morning the staff quickly responded and turned it on. On our return trip a week later, we booked again last minute. Even though the staff had gone home for the day, they still found someone to come back and activate the charger for us--outstanding customer service! We've now stayed in both the Red Roost and the Blue Denim rooms. Both are adorable, but we slightly preferred Blue Denim--it's downstairs, a bit roomier, and has a comfortable easy chair. The price difference is minimal and worth it, though we wouldn't hesitate to stay in any of the rooms. Conveniently located, the inn is right next door to Streets on Main, where we had a delicious meal. There's also a highly rated Mexican restaurant on the other side that we plan to try next time. We'll definitely stay here again!

The rooms are clean, the check in was easy, the mattress was so comfortable! I wake up every…read moremorning with my back hurting even when I'm home, this mattress was great, I didn't wake up with back pain, I'm going to have to get this for my house. Will definitely stay here again if I'm ever back in the area. Shower had great pressure too!

I recently stayed at your hotel and wanted to share my overwhelmingly positive experience. From the…read moremoment I arrived, I was impressed by the cleanliness and the fresh, updated feel. The hotel has clearly undergone a thoughtful renovation, retaining a charming, unique character while incorporating modern amenities. The rooms themselves were delightful. The towels were incredibly plush and soft, a luxurious touch I particularly appreciated. The bed was exceptionally comfortable, providing a restful and rejuvenating sleep. While the pillows were ok, another option might enhance the experience for some guests. This is a minor detail, however, and didn't detract significantly from my overall enjoyment. Overall, I'd wholeheartedly recommend your hotel to others seeking a blend of modern comfort and unique character. The attention to detail and commitment to cleanliness truly made my stay exceptional. Thank you for providing such a wonderful experience. The check-in process was super easy to call or book online and they send you a code to get to your room so we don't need to deal with anyone As there is no front desk here. I will admit I was a little worried because it's so close to the road. I would worried about that. We did not experience any road noise.

We stayed here one Friday night in July, coming home from a 27-day road trip. Bev warmly greeted…read moreus when we arrived, thanked us for being BW members, and chatted with us about our trip. This is an older hotel but our room was very clean, quiet and comfortable. We enjoyed being up in the trees. It's good to have reservations as she said they often are sold out on the weekends in the summer.

This is a clean motel with staff that are friendly. The pricing is very fair. Nicely located near…read morerestaurants and stores. Saw some deer by hotel which was fun. They are next door to a place that has a Saturday Farmers market.

Beautiful property! The Cabin Butler does a great job in helping you rent this site. Rooms are nice…read moresize, property is clean and well organized. You do share the area with other cabins close by which at times is hard if they are loud or have barking dogs.

Wow this place was so incredibly amazing. I took so many pictures and idk if I even uploaded them…read moreall. There were many different cabins. I giant one with 9? Rooms, and a few more singular family cabins and then then a couple that could Hold a few families. So much beauty and amenities. We had a marvelous time. Everything was so wonderful. What a cute pretty little town, Greer is. I would love to go back for my own family vacation sometime. So glad to have learned about this place. And there was skiing and snowboarding about a half hour away. Great get away spot. I bet it would be amazing In the summer too!

We were thrilled with our visit from the moment we enter the lobby. As we entered Diana and Mike…read moregreeted us with a smile and we chatted for quite some time. They are the retired parents of the owner and began managing the lodge a month ago. The lobby itself was very charming and rustic looking just as we had hoped. It was festively decorated with the Christmas theme and the natural log looking banisters and the cozy blazing fireplace set the tone for the weekend with our first step into the lobby. Our bedroom was huge, and everything was sparkling clean. We had a king bed and the bed frame itself was also made of natural looking wood logs. It also had a huge picture window to watch the snow falling outside. We did not get a room with a fireplace but there are several available. The lodge has a couple outside decks for entertaining when the weather is nice, and it gives a great view of the valley below and the mountains in the distance. My wife and I spent a wonderful evening lounging in the lobby and playing cards in front of the fireplace. The next morning, we woke up to a complimentary breakfast prepared by Diana and Mike that included eggs, potatoes, waffles, sausage, coffee, OJ and more. Diana even topped it off with a homemade muffin for my wife's birthday. It was a perfect weekend!!!

We just left the Greer Peaks Lodge. We booked at the last minute for the holiday weekend due to the…read moresometimes crazy schedule of my career. I can honestly say, we won't book here again, NOR will we recommend to anyone who plans on visiting this great little village. We don't mind paying the 'holiday premium' when the place we pay for 'delivers'. Unfortunately, this place did not. It's as if one checks in here and the managers or owners ? , check out after fully billing you upon check in. We checked in and were told the wifi would need to be reset as it was 'slow' when a lot of people try to connect. How many people are truly in Greer? We get it; we are in the mountains and it wasn't truly a big deal. It never worked. NOT even a little. Again, not a big deal. Our room was upstairs: upon entering it leaves a LOT to be desired. The carpet needs a good cleaning , in fact, much of the room does. The water in the sink constantly shot air while using and had low pressure. The toilet does the same with the air thing and you must hold the handle down when flushing. That can be alarming in the middle of the night. The sheets on one bed were stained and I thought about calling down to request new ones , OH! But there is no phone in the room. That makes the , ' In Room Dining Menu' a little confusing too, now doesn't it? There was a nice wad of chewed up gum to welcome my husband on his side of the bed on the headboard. My daughters bed had a terribly stained blanket, but with a hot, stuffy room, there would be no need for that. There are no drapes on the windows and the blinds are in need of revamping, so guess what.. sleep will end about 0600am. That's also the time when a flock of parent-less children will apparently be allowed to run up and down the halls and stairs of the lodge screaming and hitting the walls. There is no air conditioner either. The room was super warm when we got into it , so we opened the two windows; one in the bedroom area and one in the bathroom. I get it, it's the mountains, it was downright miserable without ac. It was uncomfortable and stuffy even in the middle of the night when it cooled off outside, this room just never ventilated well. We were up and out of the room by 0945a the next morning to hike and explore the area in Greer. The 'free breakfast' was no where to be found. No coffee was found either. We only saw the mess of it all in the breakfast room. even a toasted bagel on the floor. The complimentary bottled waters were all gone; the fruit that was mentioned was too, and only the same empty plate in the bottled water refrigerator remained from the night before, AND the water dispenser was also empty. There was NO one to be found and the girl that checked us in the day prior had told us 'IF we needed anything, that they lived on property and just let them know'. You just could never find them! We came back that evening and our room had not been cleaned or made up. No clean towels & no trash emptied. My husband said he had seen maids on his way to find the 'mystery breakfast and coffee' , so he knows they were cleaning other guests rooms. We had no DO NOT DISTURB sign on door either. We would understand if this was a cabin as we have stayed in those before and they don't always have daily service.. well, as I was reading thru the small flyer in the room, you have to place the SERVICE sign on door NLT 1000am for your room to be cleaned. That would have been nice to have been mentioned at check in. I've never seen anything like that, and I travel a lot. The place in general has so much potential. It's actually a lovely looking log cabin looking lodge. The area surrounding the lodge is beautiful, but seriously, no one seems to care. The rooms here look more like a road side motel with a price tag of 'we can gouge you and we will' than the rustic lodge cabin you enter. People would leave messes out on the decks and on the common tables in the living areas downstairs and no one seemed to care about cleaning up after that. We also were amused that we came in about 2145pm on our last night after dinner and the girl who checked us in was finally 'on property' as we were coming up the stairs to our room to literally raise her eyebrows at us rather than say hello or welcome us or anything. NOT a word! We were not sure what that was about. Very 'boarding house, den mother' attitude of her though and I was personally not amused . This is a lodge.. treat it and your guests as such. Let's discuss the hotvtub that had that awful smell of mildew as soon as it was opened.. no thanks. Maybe this is why there were rooms here available and not at the cute, MUCH, cheaper, nicer cabins our friends had. Word to all.. ( we knew this already!), plan ahead for this area and avoid this place unless you don't think sleep is important! I need a shower after a stay here. Two stars for the view & rickety deck

The Bison Ranch is perfect for a stay in the Heber/Overgaard area. Our spacious suite was just what…read morewe needed for our 5 night stay. The accommodation included comfortable beds in two bedrooms with two bathrooms as well as a fully stocked kitchen. The location also includes a restaurant, a fitness center, a game room and a kids playground. During our stay, we took advantage of the location to take trips to Payson, Petrified Forest National Park, Show Low and Winslow. We used the wonderful pool and hot tub after our daily trips. The staff was also very friendly and helpful.

Attempted check in yesterday (Monday August 17) at about 6pm. I was in town conducting a cooking…read moreclass at the Legacy Ranch, a 25,000 sq ft private estate in the area.(HIGHLY recommend, by the way.) As the class ended I was feeling increasing ill, and by the time I loaded my truck with my entire BBQ kitchen, I vomited several times before leaving. I was recently prescribed a glp from my provider for sleep apnea, and while I had the occasional bout of nausea and occasional vomiting, this was different. Do you know the feeling where it takes too much energy to lift your head, and you just want to curl into the fetal position and die?...yeah that was me when I arrived at the front desk. I had not eaten all day and was dry heaving, as there was nothing in my stomach but the little water I was drinking to prevent dehydration. Initially, the front desk agent was very helpful, she offered to let me sit in the lobby as she processed the reservation. I explained that I had the chills, and would need to go outside. She requested to run a credit card for $250 deposit, and I explained that it was on Google Pay on my phone and handed it to her. She seemed dumbfounded and said she did not believe they took Google pay..she wanted a card number exp. date, cvc code, etc...which my wallet Google wallet does not provide for obvious reasons. Meanwhile I got sick again in the trash can outside the hotel, and begged her to hurry and figure it out. By now, she had called a maintenance man for back up, to whom she asked "...do we take Google Pay?" (Yes, she asked the guy who drives a golf cart around the propery about accepted payment methods). to which he just shrugged his shoulders. At this point I was desperate, and I retrieved my business phone to see if I could obtain the bed Id paid for. No luck...as I was bent over the trash can outside, the maintenace man returned and told me that I was being asked to leave the property immediately, or he woukd call the police. Dumbfounded, I asked him why and he responded "we don't want you making a scene in front of our customers, (there were none in the fifteen minute exchange) and my general manager, was afraid I would be sick in our room." "So, leave the property NOW or I'll call the police and they will be here VERY fast." When I called the next day and spoke with the General Manager Cindy, she explained it was actually the assistant g.m. Krystal Kruze who oredered me off the property from her phone, presumably at home. On a brief converstation with them on conference, the next morning they again said they do not accept Goole Pay for the $250 deposit, (unlike virtually every other retail merchant in America with a modern card verifier) I said "...really? Then how is it that my Paypal account was attepted a charge from your hotel for $250 last night at 6 pm??" There was a pause, and Cindy replied "It was declined" "But, you just told me that you dont have the capacity or inclination to accept the payment method in the previous sentence? At this point I requested her Supervisors contact information, to which Cindy declined to furnish either a name or phone number for her supervisor. A general manager refusing to furnish corporate contact or escalation information to hide a guest complaint is a serious breach of standard hospitality protocol and ettiquette.

The hotel feels newer than anything else in Holbrook. The lobby is clean and they are dog-friendly…read more(hurrah!) The room was very clean but had a funky musty odor. Maybe the a/c? The a/c was loud and the walls are very thin here. Doesn't anybody close their door gently anymore? The breakfast was adequate and the little mini muffins were terrific. There aren't a lot of choices here, this might be at the too of the list.

I really enjoyed the stay I had with my mom until the morning when we checked out. The employee who…read moreworked this morning has a huge attitude problem. I smiled and said hi to her and she looks at me with an angry expression and says "oh.... hi". My mom asked her for a receipt and said she didn't see the charge I made the night before when I charged a toothbrush to the room. The woman acted like I didn't pay for it and made it sound like I straight up stole! She went on and on saying you had to pay right there and I described the man who worked the night before and she just stared at me blankly. I even mentioned charging the room and she was incredibly rude. She even said "well, i didn't look at the receipt", ok? So why are you saying I didn't pay for the toothbrush? The receipt even had the room charge on it! She was being adversarial and rude for no reason.