Ripoff. NOT for prius. They did NOT know how to service…read moreprius and charged me 145$ for something that took 2 minutes (replacing a fuse I already know was missing) and were trying to tell me that it's my Hybrid battery that's the issue and that is the ONLY CODE they were pulling up. Thank goodness I had already gone for a FREE code reading at Toyota and knew it was not that. Gave them the paperwork from Toyota and they put in the missing fuse (I should have done it there. They are way better with Prius and don't charge you for doing NOTHING) They charged me 10$ for the fuse that costs .50 Cents and acted like it took them an hour when I gave them the paperwork for the issue that they couldn't find!! A friend recommended this place bc she's taken her prius. I will be telling her and my fellow prius driving friends (I know a lot of us) not to trust this place. rip off Thievery. -Auraum

After watching my partner deal with Automotive Repair Werks, I would strongly urge others to stay…read moreaway. I would give zero stars if it was an option. They kept the vehicle for over two months. Nearly $6,000 was paid to replace a transmission and fix reported oil and coolant leaks and a check engine light issue. Within days, the check engine light came back on with the same code, and a new clicking noise started that was not there before the repair. The vehicle went back two more times, over $1,000 more was paid, the same leaks were supposedly "fixed" again, and the problems continued including a misfire. They lied to him after stating that the new clicking sound coming from the car after the transmission replacement was a CV joint that they didn't touch, come to find out they had to remove the cv joints to replace the transmission. Almost $7,000 spent, three visits, months without a vehicle and the issues still weren't resolved. That speaks for itself. I would stay far away from this shop. They are unethical, unhelpful, uncommunicative, and try to take advantage of customers.

This garage is amazing! Very honest and considerate service. I would recommend this garage to…read moreanyone in the area. I was new to Weaverville and Jonathan helped me after an accident and filled me in on the process along the way.

Jonathan's a good and honest man. 4 out of 5 only because they tend to take a little too long on…read morethe repairs, but that may be only because their popular and very busy.

Today was my second trip to Eric's with my 2003 Sable. I had lost my prior mechanic when his shop…read morewas wiped out by hurricane Helene. Last spring, while doing the annual inspection, Eric recommended a tune-up to deal with a problem I mentioned. After all, it had 100,000 miles on the odometer. Solved the problem. Today I was a few minutes early for my 1:30 appointment and the car was in the shop before 1:30. The problem was a bad ignition coil and the problem was history. Eric cleared my 23 year old car for a planned trip to Florida. It is nice to be able to trust your local mechanic.

Eric is the real deal, fair minded and kind. He and his whole crew know what they're doing. Highly…read morerecommend!

I have been getting my vehicles serviced and repaired at Jason's for over 30 years. I used to live…read moreright by it and would walk home after dropping my car off, now I live 6 miles away but I still only take my vehicles to Jason's and still walk home. The staff is friendly and knowledgeable and importantly cares about my wallet and always tries to save me money. A special shout out and thanks to Fred who always goes the extra mile for me and my older vehicles. No matter what your vehicle needs, trust your vehicle(s) to Jason's Auto Care. Sean

I took my car to Jason many years ago when he worked at the Amoco on Merrimon Ave. That was more…read morethan a decade ago. I called this his shop this morning to see if they could look under the hood at an issue. I was able to take it by for a quick check today - unheard of at most places. William checked it out, gave me a go for safe driving. I then talked to Fred, the body guy, about some dents and dings on the body of my car. He buffed a few scuffs off and we made a plan for some more detailed work. No charge for either guy!!!! We will take our Passat into them next week for some $$$ work and I know we will be pleased. These guys are the best! They are friendly, thorough and fair. Thanks William and Fred.

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.