Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

Today was my second trip to Eric's with my 2003 Sable. I had lost my prior mechanic when his shop…read morewas wiped out by hurricane Helene. Last spring, while doing the annual inspection, Eric recommended a tune-up to deal with a problem I mentioned. After all, it had 100,000 miles on the odometer. Solved the problem. Today I was a few minutes early for my 1:30 appointment and the car was in the shop before 1:30. The problem was a bad ignition coil and the problem was history. Eric cleared my 23 year old car for a planned trip to Florida. It is nice to be able to trust your local mechanic.

Eric is the real deal, fair minded and kind. He and his whole crew know what they're doing. Highly…read morerecommend!

The best repair experience. Honest and reliable. Get there early as he is a one man operation…read more It's not open on Saturday so plan ahead,

I will not tell you the details of the work that I requested, but Mr. Levi looked at it and…read moreproceeded to do it right then and there and when completed it was done right and looked professional and there is no complaint about price. I am very pleased to have a business like that in our community. Thanks

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...

Watching them test drive a car, run a stop sign, cut cars off and fly down the road there is not a…read morechance I would let these people drive my car let alone work on it.

Chad took the time to do an inspection for me even though he had a yard full of cars to be…read moreserviced. I appreciated the time he gave me for a small service he performed for me.

I ust moved from Black Mountain to Swannanoa, and I've driven right by this business many times,…read moreand didn't know if it was reputable from the looks of it.... All there is to go on is a little sign by the road that says "Free A/C check"... I thought I'd check them out after my new landlord and a new neighbor recommended them highly, since they are 10 minutes from me and my 2005 Prius had an electrical issue that needed to be addressed. They are professional, knowledgable, car hobbiysts (that's always good in my book), they gave me a ride back home from the shop, then came and got me when it was ready! Fair prices, high quality work, what more could one ask for? Keath, Your Handyman 404-274-1689

Dolphin has done some extensive work on my older car over the years, some that was quite expensive…read moreand I've wondered about the quality of their work as the results seem less than spectacular. I don't know much about cars in general and tend to accept what a mechanic tels me. That said, I had some necessary work done by a mechanic at Dolphin automotive the week after hurricane Helene came through. All the other local auto mechanic shops were destroyed or out of service due to lack of electric and water service. I was charged $95 for diagnosis (? I already knew what was wrong with the car) plus $95 for a switch (??) and $95 for labor. My car ran just fine when I drove it into Dolphin's station that day. After the work was done, which by the way, did not involve the engine, the car started missing badly as soon as I drove out. Back at the mechanic, told me a part had been broken and I needed to replace the entire assembly. Denied having broken the part, which I find hard to believe. Why would my car run fine before they worked on it, to not run afterwards? As I stated before, Dolphin mechanics have worked on my car several times and have done an ok job, nothing outstanding. I now suspect they pad their invoices but can't prove anything, just like I can't prove the worker broke my part. However, after this last incident I will no longer patronize the shop and will not recommend them to anyone I know.

I met Mr. Roland maybe six years ago before I purchased a truck from a dealership near his shop. I…read morewanted to have the truck checked out before I purchased it, and the auto dealer recommended Roland. I thought maybe that was a conflict of interest and wanted to take it to my own mechanic. My mechanic was backed up and couldn't get away, so I reluctantly took the truck to Mr. Roland, and I was beyond satisfied with his expertise, service, and kindness. He drove the truck and turned the steering wheel a few times while driving straight and explained why he did that. He turned down the radio to listen for any noises that may have been out of the ordinary. He did a few quick stop-and-go checks to check the brakes. He did a hands-on examination and told me that I would eventually need to have a tiny hole in the muffler repaired at some point, but it wasn't major and recommended a shop. He told me the tailgate latch was tricky to open, but showed me how to open it without problems. And he also guaranteed me that he could beat any price in town. With that being said, a year later, my GMC Terrain started stalling and shutting off whenever I would come to a complete stop, which was kind of scary. I took it to Firestone, and they placed it on a machine to diagnose it and quoted $700+ to fix the issue. I then remembered Mr. Roland and went to see him. He called one of his technicians out, and while the car was running, he asked the technician what he thought was wrong? The technician put his ear to my car to listen to it and told Mr. Roland the exact same thing that Firestone had said. That was very impressive considering they did not have to put my car on a machine to diagnose it. Mr. Roland, not knowing what Firestone had quoted me, said it would cost me about $300+ to repair it. They were kind of busy that morning, but he managed to squeeze me in. I went next door to Cracker Barrel for breakfast, made some business calls, played a few games on my phone, and did a little shopping to pass time. Within two hours, my car was ready. I've been back a few times to have my vehicles inspected and/ or repaired. In fact, it's been a while, and I need to have my GMC checked out again, so I'll be calling Mr. Roland.

Roland has been my family's main "vehicle whisperer" for many years and I recommend him to any…read morefriends, or just acquaintances, who need a trustworthy, honest place to go for repair.

TJ and Tyler are always very helpful. The guys in the shop take care of my jeeps. Would not go…read moreanywhere else!

I broke down on the I26 late on a Sunday. Tow truck driver recommended Main Line their honesty and…read moreability. He was absolutely correct. We had a major issue that required ordered parts. They had me rolling within 3 hours after getting the parts. And the final cost was 300.00 less than the estimate. The codes were wrong and not all new parts were needed I am 67 years old and have a lot of experience with mechanics. These folks know their stuff. I just wish their shop was near my home in Fl.