After taking my car to a different auto maintenance place and receiving non-satisfactory service,…read moreon a whim I took my car to Tio-Top Auto. I was totally pleased with the repair service from Top Top. Fast, reliable service. Competitive pricing. Friendly staff. I'll return for routine maintenance. I trust their service.

From the owner: Fast, honest, and experienced auto service you can trust. From diagnostics to major repairs—we do…read moreit all. Schedule NOW !

All six of my family members have been "patients" at Mike's (prior to Rob of Elk Mountain buying…read morehim out) for at least a decade. Rob has followed Mike's tradition of honest, fair auto repairs. Won't say they're the cheapest but my family can attest that many, many of the others are far more expensive. I will always put my money on honesty and dependability to avoid the horror stories that abound. The premises are spotlessly clean, the mechanics are attentive, and Rob is clarity itself in explaining problems.

From the owner: Elk Mountain Motors is a full-service auto shop in Asheville NC specializing in European, Asian,…read moreand vintage automobiles.

I would recommend TJ based on my experience! I called regarding a potential mechanical issue with…read morean Electric Vehicle, and TJ said he'd be happy to help with install of a part I ordered online if needed. I assume he works with all vehicle types, but from talking to him he seemed to be comfortable with and have previous experience with working with EVs. TJ was helpful and professional in our interactions, and the price quoted for the work was quite reasonable. I ended up not needing the repair work we had discussed, but based on the interaction TJ would most likely be the first one I'd reach out to locally for any future repair work, at least if that work needed was out of warranty.

Call this guy! I put the wrong fuel in my truck and needed it fixed ASAP. Didn't want to drive any…read morefurther then I had to. Called TJ and he came to me in 30 min. He started right away right in the parking lot . It took him a day to get it fixed but only due to having to wait for parts. Great communication too. I Highly recommend him for any automotive repair

Bree was the most professional and conciencious mechanic I have ever worked with! Really respectful…read moreof our time and budget, and super knowlegable! Fantastic service with a world-wise approach when recommending other shops nearby for work outside her purview! Absolutely will be using her again in the future!

I was due for spark plugs and ignition coils and Bree was top tier. I will definitely will be going…read moreback there definitely recommend! Also bilingual (Spanish)

Larry's Performance Werks is a god-send to Volvo owners in Asheville! All our car needs are met…read moreand surpassed with keen attention to detail and friendly service. Justin is our primary mechanic and he has brought 5 Star service to every request and need we've encountered with our 2019 XC-40. All the while outdoing any dealer pricing in the region. I strongly recommend this great little shop!

I've passed by their shop front for years but didn't use their services until today. After today, I…read morewill take my car here for any future needs. Excellent service, friendly owners/staff, and unlike any other service departments I've used in the past. A well-organized, spotless garage in a building with a fascinating history! I recommend it to anyone with a foreign car!

Rodney's Auto Service is a funky small-town gas station that is not to be missed. Rodney offers…read morefull-service mechanical work and is well thought-of locally. I particularly love his collection of old-time toy trucks and race cars. Ask him about his motorcycle memorabilia! When I stopped by today, Rodney was closed for two weeks, so he could take care of his wife who is having surgery. Let's try to give him some extra business and extra love when he reopens after April 11!

I am visiting from out of state and my oil light came on. Fearing something was really wrong (my…read morecar has 80k miles) Rodney was recommended to me. He and his team were amazing! I just needed an oil change luckily! He is trustworthy, fast and fair!

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

We were in a jam, far away from home, with a tire with a slow leak. The staff at Jan Davis could…read morenot have been more helpful! We had a very unique tire on a company vehicle. They gave up options that would get us home safely. They were ALL so nice to deal with. It is so refreshing to see such great customer service! We really appreciated the help and the recommendations!

Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

As an elderly, disabled woman with no local family, I rely on Jimmy's Automotive to keep my only…read moremeans of transportation - my car - running smoothly and reliably. I get very anxious when something goes wrong or I don't understand something about my car and the staff at Jimmy's is always patient and gracious to answer and explain, even if I ask silly questions. (And I do ask silly questions - a lot of them.) Jimmy's mechanics keep my car in good shape and help me have peace about its upkeep and maintenance. Jimmy's staff does great mechanical work and they really care about their customers. The Customer Service reps (at the desk) are really great, they work with me regarding appointments and the repairs that I need. I am so thankful to be a Jimmy's Automotive customer for several years and I'll keep coming back. I recommend them highly.

I am sure they had the best intentions; however, we brought in an old car with what seemed to be a…read morebusted radiator. They said they were busy, but they would do a thorough inspection. We said "we just need it running". One week later, we get a thorough list of things to fix, including "polishing the headlights" all with a sum total of more than we paid for the car ($4500 on a 2004 car that was worth $4000). That should have been our clue to go elsewhere, but we trusted them and moved forward with the critical repairs, unaware of any risks. In their defense, they did say it could also be the gasket, but we do not know what that means or what it costs. After spending $2000 we learn that yes, the gasket was blown and that would cost $3000 to fix. (meaning, if they had their way, we would have spent $7500 on a car that was worth $4000.) If we had been made aware of this potentially LARGE risk, we would not have approved of the initial repairs, we would have just sold the car for parts. But instead we were stuck with paying $2k for a car that wouldn't run or adding another $3k for a car that still would need a few things. They claim to excel in customer service; however I do not feel confident in their motives. To me, good customer service involves working together with the customer to find a solution that makes the most sense, and helping the customer make the best decision while understanding the risks. It's not selling a cake for 2000 people when you're only expecting 50 guests. We took the car elsewhere to complete the repair, not because of the price, but because we didn't feel we could trust them to provide information for us to make a decision appropriate for the age of our car.

Great, responsible service. Excellent attention to detail. I've been a customer for years, second…read moregeneration and now they maintain my children's vehicles also. They do things right, I wouldn't trust my cars anywhere else.

I took my car to Firestone after dealing with a loud clicking noise whenever I made a sharp left…read moreturn for about a year. Eventually, my ABS sensor and wheel bearing failed, so I made an appointment to have the necessary repairs done. When I scheduled the appointment, I specifically noted that my car was clicking when turning left. That concern was also documented on my invoice. I picked up my car after spending approximately $1,600 on repairs. When I checked out, the employee at the counter told me they had been unable to drive my vehicle because it was not drivable at the time. I completely understood that. What I do NOT understand is why my vehicle was not test-driven after the repairs were completed to make sure the original clicking complaint had been addressed. I had to bring my car back a second time because the clicking was still there. I was then told that they "did not hear the clicking" during my previous visit. That statement is incredibly frustrating because the employee who checked me out specifically told me that my vehicle had NOT been driven. So how could they have determined whether the clicking was still present? I was subsequently charged another $790 to repair the loud clicking, including $566 in labor alone. The issue turned out to be the CV joint. If a vehicle has a bad CV joint producing a loud clicking noise during a sharp turn, wouldn't that be something you would reasonably expect to discover by actually test driving the vehicle? Why am I being charged labor twice for an issue that I specifically reported BEFORE the original repairs and that could have been identified had the vehicle been properly test-driven after the first repair? After the second visit, my son picked up my car and immediately noticed that it was not driving correctly. I told my son to turn around and take it right back for a third time. Yes, A THIRD TIME! At that point, I was left wondering whether the vehicle had even been test-driven again before I was told it was ready. What makes this even more frustrating is the note they added to my invoice stating, "The click did not stand out the last visit but now it does." To me, that feels like an attempt to create documentation after the fact rather than take responsibility for the fact that the original complaint was documented and the vehicle apparently was not properly test-driven. I have never been someone who complains about service, but this experience genuinely disgusted me. I work at a large hospital and had actually recommended Firestone to coworkers and even advertised the company on our employee board. After this experience, I absolutely regret doing that. I am sharing this review because I don't want someone else to spend thousands of dollars and then find themselves paying hundreds more for a problem they specifically reported from the beginning. My advice: be extremely cautious and get a second opinion before authorizing major repairs here. I feel like I was charged twice for labor because a problem I reported initially was not properly investigated or verified after the first repair.