Jorge, Stacey, and Matt is super nice and is super super respectful and honest, Great company!!…read more10/10 definitely would recommend

These guys did really good work on my first car I brought up there but it was definitely expensive…read more The reason I'm giving this a one star review is due to the work they did on the other car I brought up there. They were nice to me over the phone for at least a little bit until I began being complicated. The reason I was being complicated was due to the overpricing to change out ignition coils that I could do myself and did do after, it was also due to waiting days to get any news about what was going on with the car, and the amount they charged us to replace the alternator (we brought one in) and to flush the coolant was around $760. This price is ridiculously high for an alternator that is on the top of the engine bay. Prices here are really high specifically the labor, arguably not competitive. While it was on me for taking this car to somewhere I know is more expensive this was the only mechanic shop I really went to so I did not feel comfortable sending my mom to another mechanic shop while I was off at school. I will say Stacy (I believe is her name) is really nice and was really sweet to me. While this work was done sometime around August of last year I really do not understand how they would not inform us that the ignition coil connectors on the front side of the engine were so broken they would not stay in. I did repeatedly informed them that I believe those are the ones that needed replace and I was under the impression that those were the ones they would be replacing. Additionally the wires in the connector for the cam position sensor was very lose inside the connector to the point one bump knocked it lose and showed what is a knotted wires that was shoved in the connector. While I don't blame them completely for this I believe this should have been found while replacing the connector in the back of the engine bay. We eventually had to call out another mechanic to come and redue the work that they had done and honestly Andy's garage's work felt rushed and did not look anywhere close to what we paid even though they had the car for quite some time. Additionally the mechanic was 1/3 of the price as here and was upfront about everything and honestly looked like his work was worth the $1500 I paid here. Finally, while they have been really nice to me, they were rude to my brother who brought the van up there to get fixed and did not listen to my mom about anything that she said was a concern about the vehicle. I definitely will not be coming back.

The record Driver I saw on this location was very professional and nice. He gave me a receipt. He…read morehooked the car up properly and towed it. He was very he was very professional so I was very pleased with Loyd's

They're very professional, prompt and courteous. Their service was quick and efficient. Got a…read moreflat and they towed to tire shop all within an hour time. Thank you!

Wesley went out of his way to help fit us in when we had engine trouble going by on the interstate…read more He diagnosed the problem, acquired the parts and didn't stop until we were back on the road. Cameron was super knowledgeable, conscientious and professional and did excellent work. Highly recommend!

Excellent service, professional, listen to me!! (I ask A LOTof questions), nice, polite, timely,…read more affordable, don't do things that don't need done, always complete job thoroughly! Check them out if you're in cartersville

Great place for service for your vehicle. Staff are all very nice. Service is exceptional. And…read morequick. This is the only place I will take my vehicle for service.

does all my alignments always on time and professional will always goback fast friendlyread more

Super nice and knowledgeable mechanic, he was able to find exactly what was wrong with my car. I…read morehighly recommend him for any car repair you may need

Had my one truck in for front end work and another in for a full inspection and a DPK install…read more Good communication and they stand behind their work. Solid and trustworthy.

This was the best automotive service experience I've ever had! Everyone I interacted with was so…read morefriendly and pleasant, and they were very honest about the repairs needed. I would highly, highly recommend them.

I have been a happy customer for years. They keep a good stock of good used tires and extensive…read morestock of new tires at a great price. They give friendly service without a long wait time. With an appointment Bert Brooks Tire performs more extensive procedures such as alignments at a below average price.

The store sold and installed new tires on my vehicle without inspecting the alignment or advising…read moreme that an alignment was necessary. Furthermore, the service team failed to note the age discrepancy of the other tires already on the vehicle, and neglected to inform me of the shop's free rotation policy, which is critical for proper tire maintenance. As a direct result of these omissions, the newly installed tires have experienced premature, uneven wear and require complete replacement after only 7,000 miles. When I brought this issue to the shop's attention, the only resolution offered was a $30 discount on a new set of tires. This token gesture does not adequately address the premature failure of the product caused by the shop's failure to provide standard professional advisement at the time of installation.

The service here is unmatched. I had a fender bender, and after a tiring experience with the…read moreinsurance company, Joel made sure to take care of all damages in a VERY timely manner. After my service, they even washed the car and vacuum/cleaned the inside. Will definitely recommend for anybody dealing with auto body damage.

I hit a deer with my car and smashed the front of my car. Hours after the insurance adjuster…read morefinished, they picked up my car. 9 days later my car was as good as new and cleaner than before the accident. Thank you.