1. Western Tires And Services

1. Western Tires And Services

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Rome, GA

Western Tires And Services

3.7 (3 reviews)
Open • 8:00 am - 4:00 pm

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Services - Western Tires And Services

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

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2 years ago

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6 years ago

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Discount Tire

Discount Tire

4.5
(6 reviews)

Working with Joseph at Discount Tire was great. I had already done my research, but Joseph pulled…read moreup better and more current information. He asked about how I used this car, whether long distance driving or mostly in town, and how long I might plan on keeping this car.....and a few other questions that I hadn't thought of. I really felt that I got unbiased advice......from someone who had a lot of knowledge. When I had my appointment a week later, he made sure everything went very smoothly. I was in and out in forty minutes. We have six cars.....and we will use Joseph for all.

8am appointment bays open, staff on hand. Loud music, no one driving my vehicle into a bay to…read morebegin. 8:30 I was told "soon". Other vehicles were driven into bays and work begun. 9:00am still waiting. Requested refund at 9:15am. Was refunded without argument. Asked to have tires inflated as some were quite low. Assistant manager and manager couldn't find proper parts to operate the air compressor. An absolutely awful customer experience that no business should want spoken about or repeated..or to happen in the first place. I could see the issue right away, having owned a business myself. I hope the manager gets a crew that want to work for all people and their vehicles not a select few. My friend was in line for new tires, about $800 or more, he is now going elsewhere. Discount Tire had performed above and beyond for us every time we went to them in the last couple of years. I hope they will again. Right now though, changes need to be made.

Goodyear Auto Service

Goodyear Auto Service

1.8
(6 reviews)

I carried my car, a 2005 CDillac , into this company to have brake pads. The man was very nice and…read moreI was told needed whole brake job, the car never had a problem just needed pads. $755 worth. Then man came out and said my brake line was ruined and needed to be replaced, really? Okay, another $650 . Drove so-so going home, drove to church the next day , as I was leaving to back out of space, I had no brakes, at all. It shot backwards across lot, I threw it in park and shut it down. If someone had been behind me I would have killed them and also had bad collision. Called them next day, they kept for a couple of weeks , did some things to it and I retrieved car. The next time I was out it began vibrating and shaking so I couldn't hold in road. Returned it, again . This time they kept couple of weeks, guess what , same thing. This time they told me they had no idea and to take it somewhere else to be fixed. There was nothing wrong with it , before, it never shook or vibrated. Now it's parked I'm afraid to drive it and after paying them I can't afford to take it to someone else. Anyone else with similar issues?

They took 3.5 hours to do an oil change while I waited there. And the whole time I waited they…read morerepeatedly coming to tell me what other imaginary repair they'd love to charge me for. After waiting for those three and a half hours, I get on the road to discover they really had not done a thing to my truck except rotate my tires. No oil change, and many of the fluids they supposedly topped off were extremely low or totally dry. I went back to demand my money and they refused to refund me. They offered to look at my truck again and have me wait another time, but I did not trust them enough to do so. I ended up having to pay for a second oil change at a different service center. AVOID THIS BUSINESS.

Jim’s Tire & Service Center

Jim’s Tire & Service Center

3.0
(6 reviews)

Take your auto anywhere you like, but remember this. First, Jim's stays real busy all the time and…read morethat alone should tell you something. Second, they have the most return customers than anyone else in the entire Rome Georgia area. Third, they have competive pricing on most all of your needs for your auto.Fourth, they have always been honest with me! Fifth, They have been in business for decades ! Sixth, what they fix they guarentee. Seventh, how many more reasons do you need??? NUF said

Lost my job over a hubcap I took blame for. Even offered to pay for it. Yall told me my first day…read more"were a family here. We take care of each other as long as you work." I came in every day. I showed up on time. I never complained about anything except being hot. Everybody says it's hot. Yall let y'all's tire manager just yell at people and snap at them and talk to employees any type of way. People make mistakes and yall want perfection. That's not how you keep workers around. Yall had no issue drinking up my money bc yall can't keep drinks in the fridge. Yall had no issue with any of the other tire techs making the same mistakes. Apparently yall got no issue putting my family on the street either. Family don't do that. If this is how yall do business no wonder you can't keep good help. Owner didn't even have the balls to fire me himself. He had one of his little managers do it. I worked my ass off for you and got stabbed in the back. That's pretty dirty.

Western Tires And Services - tires - Updated July 2026

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