5 s The brake service and vehicle inspection I…read morereceived on my F150 was above and beyond and will keep coming back because of this ! Thanks again to Kory Max and the Big brand tire pro team. I have told many people to go here and about my positive customer experience and 2 of them even came in while I was there today.

That are awesome We have been going to them for many years. Thank you guys It was great to see…read moreyou again Kory.

Came in clutch on Easter Sunday! Tire blew on my way to Oregon they hooked me up. Quick and fastread more

Horrible place to get any kind of work done, owner white lady was nice however has some rude Indian…read moredude scamming people working for her. Service was so bad they had to change company name. Went in for a simple brakes job they couldn't even complete the job and charged me premium price. Ridiculous. Avoid at all costs.

Canadian driving through Medford and in need of air conditioning repair. The front desk staff was…read moreVERY helpful and professional. They were able to get my car in the next day diagnosed, and repaired while I waited. Tech did the repairs quickly,then took the car for a test drive and was quite concerned about a rear wheel bearing noise. He recommended a quick ck and decided bearing was finished. The owner Ken gave me a loaner for the night and the Tech had my car ready to go by 8:30am. :} In my opinion this is exceptional service and should be recognized as such. Thanks for the help.

SOAC has a secret asset above every other car maintenance business in the area. His name is…read moreAndrew, and he is the best professional diagnostic mechanic anywhere. Seriously. My husband has followed Andrew through the years and all over Medford as he built his skills and reputation. I'm actually hesitant to tell too many people about him because I don't want him to not have time in his schedule when I need him. But I can't help bragging about him and the service at SOAC either. Speaking of service, (at the helm) Ken is also the best ever! Always helpful, efficient, knowledgeable and caring, I have never been let down by anyone at this business. I don't know why it's taken me this long to write a review, but I'm doing it now out of sincere appreciation for years of outstanding service and kindness.

Very upfront with repair and cost. And done in a timely manner. Definitely will go back when my car…read moreneeds brakes again, and recommend for excellent service and super nice.

So at the time of this review (7/7/2022) this business is no longer Nelson's, but L.M.D. Brake and…read moreAlignment. He has retired and some mechanically-inclined gentlemen whom he used to employ have taken over. It is also important to note that they are not taking credit cards at this time, so come prepared. I should also disclose that I have gone to Nelson's on and off for years whenever I needed brake work, so I'm a bit biased towards this place. That said, I came back to get my brakes done, and I am happy to say the new owners are continuing with the same tradition of great service at some of the fairest prices in town. I will continue to come here and refer friends, and am happy to see this good service continue in the same way Nelson's always treated me.

They are wonderful! Addressed the exact car problems I described, which last mechanic never fixed!…read moreI have been back to Miller's for 3 other car issues all have been fixed in a timely manner, the guys there have treated me with respect and always kind and efficient. Bonus, set me up with loaner car, took the stress off how I was going to get to work. Thank you!

I trust them implicitly. They never recommend unnecessary repairs or overcharge. Employees always…read morefriendly and polite. Always schedule me in quickly. I highly recommend this company.

Highly recommended…read more Shawn is honest, efficient, and has great communication with you while he has your vehicle. He got my car into his shop as fast as he got my car out. Impressed! Shawn is very knowledgeable and provides excellent customer service. Will definitely return for ANY service needed! Thank you for everything,

I would HIGHLY recommend Streamline Auto! They are knowledgeable, courteous, thorough and fast!…read more After the Chevy dealership had our truck for 8 days and did $4000 of work, our truck was still not fixed! We had it towed to Streamline Auto late in the day and Shawn told us he'd check it out first thing in the morning, and he did! When we got to the shop at 8:30 he already had it diagnosed and parts ordered! We were able to pick it up the following afternoon, running like a top and at a fair price! Thank you Shawn for getting us back on the road and finally able to get back home to Idaho!

If I could give them ten stars, I would…read more Blueline was the towing company registered to operated on I-5 when I burned out my brakes coming down Siskiyou Pass. I wound up having to pull off at the second runaway truck ramp -- a very dangerous place to be, but unavoidable. After more than an hour of wrangling with my roadside assistance service, which was trying to wriggle out of its commitment to provide the services I pay a good deal for (beware, RVers -- Good Sam Roadside Assistance was ANYTHING but a good Samaritan in this case!), I got them to send a tow truck to take my travel trailer and truck down off that scary mountain. Good Sam told the tow truck operator, once he was there and had my vehicles hooked up, that they would not honor my claim and pay them. To his credit, Christian called Travis, his supervisor, to explain what was going on. Travis did the right thing, saying, "Get them off that dangerous spot, and we'll deal with their service later." I am hoping he was able to recoup his costs from Good Sam, because Blue Line is a great, very capable tow service with good human beings who did the decent thing. I will never forget my sense of relief coming down off that steep grade. Thank you, guys, for being the anti-jerks and renewing my faith in human nature!

I took my car in because my window stopped working. Seems pretty straight forward-please fix the…read morewindow. They charged me $155 for full diagnostic of the entire car, instead of just focusing on the window. Window motor was fine, electrical components fine. Just needed a new cable. Repair cost $472 and charged me the full diagnostic price(no folding it in or discount). Final cost $627. That's wild. Before going in, I thought: this might be my new go to mechanic and I wanted to keep business local. My window is fixed- so thank you. But, will not be going back.

I brought my car in for normal service. They knew all the items that had to be serviced and showed…read moreme what they were. They did the service on time and gave me the car back completely clean. Very good shop.

Ken Scales Automotive has provided consistently exceptional service for our vehicles for almost a…read moredecade. The front desk staff and the technicians in the work bays, with the grease on their hands, are knowledgeable and have years of experience. It is a comforting feeling when you know the person working on your vehicle is performing as though that vehicle is the one they would be driving home. You can sense a family atmosphere the moment you walk in the door, with a welcoming smile and a comforting feeling that you're now considered part of that family. There are numerous automotive shops in the valley, and all have varying levels of professionalism, technical skills, and pricing plans, etc. Once the work is completed, you will be able to leave with your vehicle. At Ken Scales, we always leave with our vehicles and the special additional benefit, Peace of Mind. Without qualifications, we recommend Ken Scales Automotive for all your vehicle needs. Tom