Far and Away your first choice in well services should be this company. their staff is courteous , prompt and professional. My first call to them was on a Saturday at 5:30. The owner James picked up phone answerd all my questions, discussed concerns and gathered all required information. he committed his business partner would be ther first part of week to perform some inspections, assessments and provide clarification and options. Joel did just that and more. We shared information. he drew up a proposal. The quote had all the right equipment and best in class parts required. within a week scheduled and completed full well replacement, all pipe, wire and best in class pump American made. The fairest quoted price of the 4 and the only one that was willing to go to my well at my property to provide a true picture. all other estimates were from the desk without seeing my wells concerns. So I'm sure the other business' in josephine county are reputable and perform good work. but I will refer to all I'm asked to choose Rogue Valley Pump! Thanks James and Joel. See pictures below how much I needed their attention to detail Thx, Steve read more

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Great, prompt service! I would trust no one else! Shout out to Sean for expediting our water holding tank replacement and explaining everything to me. read more

I was very stressed losing water in the heat of the summer. I called Rogue Valley Pump Service & received the best service call in the 13 years I've owned my home on ANYTHING! I had the honor of having Kyle as my service technician. He was professional, courteous, very informative & pleasant to talk to. I was ready for a high bill from other experiences, but Kyle quickly found the problem. He cleaned out a tiny valve, hooked it back up & my house has even better water pressure! The cost? $100 for a service call with a Military discount I didn't even ask for! I will ALWAYS refer people to Rogue Valley Pump Service! Thankyou Kyle & RVPS! read more

Excellent, knowledgeable service and communication. Joel answered our questions and explained how things worked and what we should expect from our system. And a very fair price to boot! read more

I left a message and a short time later was surprised to see their truck in my driveway. The driver (sorry didn't get his name) said he got my message and was in the area so came on by. From the time I called until the job was finished was about an hour and a half. I've been a customer with Rogue Valley Pump Service for over 10 years and have always had excellent service. read more

The day my brother and his wife were to arrive for a visit the well pump went out. I called the number on the pump and was assured someone would be out that day. It turned out the RVPS truck followed us home! The people were extremely efficient, polite and informative. They pointed out the age and condition of the pressure tank, which we also had them replace. They were fast, efficient and reasonably priced. read more

We really appreciate all the men working here! They are all professional and knowledgeable in their craft. We so appreciate all of the men working here and would not hesitate to recommend them for any pump/well work you need. read more

Asked for a quote. The next morning they arrived, gave me a quote which I felt was fair. Then immediately asked when can you perform the work. The tech said now! I have everything on my truck. Within a few hours I had access to water! The price was fair, the service was great, the equipment used followed the research I had done for myself. read more

Technician was late to our home (over an hour) not calling ahead to inform us. Once he arrived he smelled of marijuana which is fine on his own time just like alcohol but if he was drunk wouldn't fly. He didn't act in a professional manner becoming argumentative with us the property owner, just demanded we call Realtor to explain his job! This was my first experience with this company and I would not recommend them. read more

Wonderful business, Very efficient and great people! A true blessing to our community thank you!!

Our pump stopped working just as we were leaving on a trip out of town. Upon return I called and talked to James at about 5:30pm. He apologized for not being able to come out that evening, which we really didn't expect anyway, but he promptly showed up early the next morning and fixed the problem. He was super nice and super efficient and the price was less than we expected. I know who to call if we ever have another problem with our pump. Thank you James! read more

WOW!!....... I had been having problems with getting water to the house for at least the last month..... we'd lose pressure then replace the switch, then lose pressure and think it was the second tank, then finally it went down again 3 days ago and there was simply nothing left that we knew how to fix! I gave up and called RVPS! They were able to schedule me for that same afternoon, came out within a couple hours of my AM call.... James was incredibly professional.... he was patient with our questions, so we could learn too! And he zeroed in on the problems and had brand new parts, replaced everything quickly and wham! Water again.... it was awesome and I will never call anyone else for my well and tank/pump issues again! Thanks again James!! read more

I received service on my well system from Rogue Valley Pump Service on 9/4/2018. I had called the previous day and they responded within 24 hours. All work was superior. The technician , Sean, was knowledgeable,courteous and efficient. They will be the always be my choice for any well related problems. Highly recommended. read more

Rogue Valley Pump once again did a great job! Called at 7:39 am as the pump was leaking so we shut off water explained the situation and they had someone here within 20 minutes and repaired it. Now that's service! read more

Rogue Valley Pump is top notch with excellent customer service. My project involved installing a new pump at a new well site and tying it into an existing water system. The project, due to needed coordination with our neighbor, required multi-steps. The key was their great communication and listening skills beyond their expert professional results. Don't hesitate to call Rogue Valley Pump. read more

The best service that you could hope for! Fast, expert, efficient. I asked around before hiring them. It was almost unanimous: these are the guys to call. They installed a big holding tank, new well pump and pressure tank, and were in and out in a few hours. Reasonable price and great work. We could not be happier with the job. read more

I've had Rogue Valley Pump come out several times over the past few years, and they have always done a great job. We've had them install a filtration system, replace the well head, pull the pump and fix a leak....all done quickly and efficiently. What I love most is that they are very knowledgeable and easy to talk to. And they always get back to me right away, which is huge. They diagnose quickly and get the job done. Very professional. Great customer service. read more

Saturday afternoon I discovered my basement flooded because the sump pump had stopped working. Joel came out within an hour of calling him and figured out the problem, fixed it and left, all with a smile. Greatly appreciated his prompt response altho' I was a first time customer (they had been referred to me by a friend who raved about RVPS). Great to know who to call when things don't work!!! read more

RVPS installed a new pump for us. The arrived at the time they said they would. They made short work of installing the pump and checking the system. The whole process was done quickly. We did have a problem the next morning which was Saturday. James arrived in short order and installed a particulate filter. He also helped clear the "escaped" particles from our faucets and the washing machine. All was done with a smile and in a friendly matter. We are impressed. If we have a further need for RVPS we will not hesitate to call them. read more

Wow! What great service. We have a Resort, our tank was leaking, our guest had NO water. Rogue Valley Pump was TERRIFIC. They fixed our problem immediately and at fair price. We would never hesitate to call them again if we have a problem. We will also refer them to our friends and neighbors. Thank you Rogue Valley Pump Service read more

Recently I had a few issues with my well system, and a leak in one a pipe buried under the lawn, and since RVPS had placed a sticker on my well pressure tank from when they serviced the system for the previous owner, I called them. On a Friday night, after normal biz hours, we had a power outage and when power came back on, I wasn't getting any water pressure at the pressure gauge. I called them, left a message....I got a quick call back, and was told the procedure for priming the jet pump, and I was told I would get a call back Saturday morning to see whether priming the pump got it working....it didn't, and they called as promised......Saturday morning emergency service call, about 2 hours labor, 2 technicians, and a replaced foot valve at the bottom of the well! I was expecting a large bill, and was stunned when it came to only about $160 ! While they were at it they tested the pressure tank, which wasn't holding proper pressure, the bladder that separates pressurized air from the water was leaking, the tank had been installed at least 15 years back. I made an appointment to replace the pressure tank and update the piping inside the well house, and also discovered a leak in a line that was buried 2 feet deep under my lawn. Work done well, by clean cut, on time folks who treat you like they are your long time, neighbors and friends. Truly excellent service! read more