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    ROKKATEI

    4.8 (31 reviews)
    Open 10:00 am - 8:00 pm

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    Recommended Reviews - ROKKATEI

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    Angela L.

    Rokkatei is such a cute and charming Japanese confectionary shop! The store was clean, bright, and beautifully organized. We loved being able to sample the different cookies before choosing our favorites--they were wonderfully crispy and delicious. They also offer coffee, chocolates, and plenty of beautifully packaged treats that would make great gifts. Definitely a lovely place to browse, snack, and enjoy a little taste of Japan.

    Danielle P.

    A friend I follow on Yelp and Instagram has tried this place and made me want to visit it. I can't believe this is Rokkatei's first location in the U.S., and we get to enjoy it here in Rancho Cucamonga, located in Victoria Gardens. So awesome to get to enjoy Hokkaido sweets so close to home. The store is very cute, organized well, spacious, and tastefully designed. Love the floral decor on the walls, bags, and packaging. Service here is exceptional. We were the only ones in the store when we visited, and we got to sample the white chocolate covered strawberries as well as the newer Marusei cookie sandwich, since the best seller was sold out. The cookie sandwich tasted like an Oreo on steroids--so delicious! The white chocolate covered strawberries were what brought us in here today and they did not disappoint. We bought some of the strawberries, a matcha white chocolate for each of us and some of the Marusei toffee. It's a little on the pricier side, but I would expect that with something so good and authentic. Definitely a cute place to hit up for gifts, special occasions, or just because!

    Marusei Butter Cookie Sandwich
    Charlene C.

    The opening of Rokkatei in California, marks the company's FIRST U.S. location, bringing its famous Hokkaido sweets to American customers for the very first time. Located at Victoria Gardens, this expansion is both a cultural milestone and a unique addition to the Inland Empire's food scene, giving locals access to authentic Japanese desserts without needing to travel abroad. I've been here three times now. The customer service I receive here is always excellent and very attentive. The Marusei butter cookies have buttercream, white chocolate, and a generous serving of rum raisins in the middle. I am addicted to the white chocolate strawberries. I bought them for my family for Christmas too and they all love them as well. You can ask to sample one before you buy

    Sung W.

    Had to pop into Rokkatei at Victoria Gardens just because the window looked so pretty, and wow... walking in felt like stepping into a luxury jewelry store! Everything is sparkling clean, beautifully displayed under soft lights, all the packaging is gorgeous. Seriously one of the prettiest little shops I've ever seen. The lady working there was an absolute sweetheart -- greeted me right away, super warm and helpful, took her time explaining the different chocolates even though I was just browsing at first. Ended up grabbing a couple of the chocolate bars and I'm obsessed... so ridiculously creamy and smooth, they literally melt in your mouth. Way better than any regular chocolate I've had. A little pricey but you can taste the quality and the whole experience feels special. Already planning my next visit. If you're at Victoria Gardens and love chocolate, cookies (or just pretty things), you have to stop here!! My Personal Rating : 4.74 Chocolate 4.8/5 Staff 5/5 Price 4.1/5 Ambiance 4.8/5 Cleanliness 5/5

    Rich Land Cheese Sables
    Sarah C.

    11/16/2025 RICH LAND CHEESE SABLES Crunchy like a cheese cracker, but tastes like a butter biscuit, but not crumbly in texture. Texture is also a combo of a butter cookie and cracker. Tastes buttery with a slight hint of cheese flavor lingering in the background. The cheeses listed were edam cheese and processed cheese. Overall flavor is light. Not quite sure if people will generally like it. It's neither here nor there flavor-wise. It wasn't unpleasant, but with the texture and light cheese flavor in the background, it is not your typical cracker biscuit cookie. Request for a sample. MATCHA WHITE CHOCOLATE SQUARE Tastes like a typical matcha chocolate. I was expecting a deeper matcha flavor, but it wasn't there. This was just okay. STRAWBERRY CHOCOLATE HIRO-BIRO It does have that Pocky strawberry flavor with a raspberry tang. The thin chocolate coating melts rather quickly, even as you hold it. The biscuit texture was unusual. It's like a layered puff pastry texture. BITTER CHOCOLATE HIRO-BIRO I really enjoyed this pastry-like dessert snack. The semi-sweet chocolate wasn't overly sweet. The puff pastry-like texture was light to bite into. Not too crumbly either. This was my favorite out of everything I've tried. I would get a box of these if they were available. Great for after-dinner dessert snack with a hot coffee or tea, especially given to guests. These were all individually wrapped, so it will be a easy to store and bring out to guests too. WHITE MOCHA CHOCOLATE SQUARE Tastes like light coffee mixed with white chocolate. It does taste like ground up coffee was in it too. No ground coffee texture, but just that slight bitter flavor of it. MARUSEI BUTTER COOKIE SANDWICH Rum and brandy-forward butter cookie sandwich. You can taste the raisins too. Lots of raisins in it too. The cookies were soft, the cream inside was smooth and cold from the refrigeration. I was told to refrigerate it until you're ready to eat. I enjoyed them. I think this is also a pretty good dessert snack to bring to guests if you have guests over for dinner. There are some items you can purchase individually that is not in a box, such as the petite madelines, chocolate squares, and hiro-biros. There are also notebooks, pens, pencils, washi tape, gift cans, cooler bags available for purchase. CUSTOMER SERVICE Only one person working. When I asked if there was samples, she gave me three samples to try! Tried: White Chocolate Strawberry, Rich Land Cheese Sable, and the Marusei Butter Cookie. It was very nice of her to give me three samples. Overall good service and she answered any questions that I've had.

    Candy & cookie display
    Sandra E.

    A delicious Japanese confectionery at Victoria Gardens in Rancho Cucamonga (close to women's Macys). I purchased the milk chocolate squares and the arigato chocolate hearts. Delicious and smooth with just the right amount of sweetness. Tommie was very welcoming, pleasant, friendly and informative. She offered samples of a few products; cookies and chocolates we sampled were divine. Rokkatei is decorated so adorably cute; lots of flowers. Great place for photo ops, and large seating area to hang out with friends or work on your computer. Will definitely go back.

    Shortbread Cookie
    Leonard A.

    A perfect shop to get your sweet tooth fix! It's like the cereal brand Trix with all the flavors and colors all in the mix! Just thinking about it makes me want to sit down and enjoy a show streaming on Netflix. And believe that's just what I did after coming out of the shop. A big thanks to Sofie or Sofia? For helping me out and taking care of me with all my questions. Since I was a newbie she recommend a few things to go along with the their coffee that I ordered and she also threw in a Shortbread cookie to get me started. So I went with a few eye pleasing and mouthwatering items and I'm not going to name them all but believe me they were all good. I can't really say which was my favorite but I really enjoyed the White Mocha and Bitter Sweet Chocolate. There was so many other flavors I wanted but i had to have a little self control so I'll definitely be on the hunt for them in the future. Like maybe tomorrow?! L to the O to the L! Overall it was a pleasant experience and the service was top notch. I love that they also give you a few samples before buying. The shop is small but they do have a couple of tables and chairs to chill at. And that's my take on it, Peace out...

    Deej I.

    This place definitely surprised me and was actually pretty good. I'm not the one to usually buy sweets unless it's ice cream or cookies but I bought their white chocolate strawberries and menkoi petite madeleine's and it was good! The staff working there was super nice too!

    Helen D.

    The first time I visited there were 2 ladies working and they were super helpful and friendly. They offered samples which I totally appreciated. The Butter cookies were so good I just had to get them. In fact, I went back to get more to gift to colleagues on my last work trip. I'm happy to see this Japanese confectionery store local to me.

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    18 days ago

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    11 months ago

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    3 months ago

    The woman who ran the counter was incredibly kind. She helped us pick products and gave us some coffee. I wish we purchased more.

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    2 months ago

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    4 months ago

    The waitresses working there were extremely friendly, the shop was very clean spacious and chic.

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    10 months ago

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    5 months ago

    Really enjoyed their butter sandwich and cheese crackers. Staff was friendly too and offered free samples of their chocolates.

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    11 months ago

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    3 months ago

    What an amazing little confectionary everything we bought we enjoyed. It's a nice change for our area to have a unique sweet shop like this!

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    1 year ago

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    9 months ago

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    8 months ago

    Treats and customer service were amazing! I highly recommend and worth trying out if you're curious.

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    Ask the Community - ROKKATEI

    Review Highlights - ROKKATEI

    We were especially excited because we had heard about this brand while vacationing in Hokkaido not too long ago.

    Mentioned in 5 reviews

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    Duck Donuts

    Duck Donuts

    4.6
    (1.3k reviews)
    0.0 mi

    Love how they served fresh,, donuts were made when you order. They taste different than the other…read moredonuts and the dough is very light. Friendly staff and they have outdoor seating well its too hot now. Parking is challenging or you can just park in the parking structure. Its located at Victoria Gardens.

    Duck Donuts does offer vegan donuts, which is awesome, but heads up, you have to order a minimum of…read morea half dozen to get the vegan batter made. I was told they keep it in a separate dough hopper to avoid cross contamination, which is great, but it also means they won't make just one or two. It's a half dozen minimum, and it takes about 20 minutes since they're made fresh and separately from the regular batch. Once mine came out, they were warm and satisfying, not quite as fluffy as the regular donuts, but still a solid treat. Most of the coatings and toppings are vegan too, just skip anything with Nutella or a dairy based coating, so you've still got plenty of options to customize. A couple of flavors I went with were cinnamon sugar and a maple glaze with walnuts and enjoyed both. On a less positive note, they have a claw machine game near the entrance that took my money and never actually worked properly. I tried to find someone on site to help, but no one seemed to be able to do anything about it, and I've had a hard time getting a hold of anyone since to get it resolved. If you're going to have one of these machines in your store, someone should be able to actually help when it eats a customer's money. Staff at the counter were friendly and made sure to double check which toppings were vegan. Just know before you go, call ahead to confirm the location carries vegan batter that day, and be ready to commit to a six donut minimum and a short wait. 4 out of 5. Donuts were good, but the claw machine situation knocked off a star.

    Photos
    Located in Victoria Gardens
    Located in Victoria Gardens
    Store front
    Store front
    Grand opening Friday 11/19/2021

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    Grand opening Friday 11/19/2021

    ROKKATEI - chocolate - Updated August 2026

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