went in for oil change for both bikes. Happy with Vanessa and George and always a pleasure with…read morethem taking care of the bikes. Next will be the inspections. Thanks again Diane and Joe

I've been going to National Cycle for about 4 years now. They worked on my first bike, a 2004 Honda…read moreVTX 1300, and in the beginning I honestly had mostly positive experiences. Vanessa was always understanding, George is clearly knowledgeable, and even though turnaround times could be slow because of limited staff, the quality of the work itself was usually good. Over the years I continued bringing them my bikes because they're close to me and I trusted their mechanical work. I upgraded to an 03 VTX 1800 and had them do multiple jobs on it. Some of the pricing was extremely high -- close to a grand for heated grips installation and a very expensive exhaust install that only needed minor fabrication -- but I accepted it because I believed I was paying for quality work. That being said, electrical work definitely does not seem to be their strong point. I brought them a simple USB charger that I personally tested beforehand and somehow they still couldn't get it working properly. They also tend to wire accessories directly to the battery, which can easily lead to battery drain issues later on. Still, I stayed loyal. I understand motorcycle ownership isn't cheap, and I never expected bargain pricing. What finally pushed me to leave this review was how I was treated recently with a smaller vintage Honda CM450 I acquired. I explained to Vanessa and George that I really wanted to restore the bike and just needed help cleaning the carbs and getting it running right. At first they hesitated, then eventually agreed and told me to bring it the following week. I arranged a tow truck, called ahead like they asked, and suddenly it became "we're too busy, come back in two weeks." I waited again, arranged another tow, came back, and then was basically told they didn't want the job at all. That honestly rubbed me the wrong way. They know I'm a young rider working full time while going to school full time. I'm not someone throwing Harley money around -- I'm just a kid who genuinely enjoys motorcycles and wanted to keep an old bike alive. The impression I got is that if the job isn't highly profitable, they don't really want to deal with you, especially during busy season when bigger-ticket customers are coming in. I would've gladly given this shop 4 stars based on my past experiences, but after this situation I can't recommend them the same way anymore.

Great service department. Great variety of models for sale. Very helpful and knowledgeable guys.read more

If I could give this place 0 stars I would , I was on the market for a 2022 Polaris slingshot and…read moretracked one down at Mineola Moto, called the dealer up crunched some numbers they ran my credit and everything was good to go I was set to pick the slingshot up next day, I even sent the dealer a portion of the down payment in good faith. 30 minutes later they called me and told me they sold it to somebody else , as you can imagine I was upset and expressed my frustration with the lack of professionalism and care that was shown to me ! additionally I was told if the person who they had sold the slingshot to did not show up it was mine ! At this point I did not want to deal with them anymore and made other arrangements to pick up the same exact model slingshot in Pennsylvania, while I was en route and 6 hours away Mineola Moto calls me to inform me that the slingshot was mine (the other customer never showed up) what a circus show ! Glad I took my business elsewhere.

I brought my scooter to Long Island Kawasaki Yamaha for poor gas mileage and hard starting, and…read morespecifically requested a valve check. I was asked to leave the bike for several days. When I returned, I was told no work was performed due to parts availability. However, the shop cut off the muffler support clamp because it was "loose" and returned the bike without replacing it. This is a structural exhaust support. Without it, the bike is unsafe to ride and at risk of further damage. When I raised this, I was told the part would take 6-8 weeks and that there was nothing they could do. When I asked for a solution, I was told they no longer wanted my business. The manager (John) ignored multiple callbacks and was dismissive and rude in person. I'm sharing this so others are aware: my scooter was returned in worse--and unsafe--condition than when I brought it in, with no accountability or resolution.

I walked in after work to look at a bike I was interested in and was greeted by William. William…read moreshowed me the bike and answered all of the questions I had. Also came in an additional time and spoke to Colin who also answered all my questions. I decided to trade-in my triumph bonneville for ninja 1100sx and was very happy with the experience. No pressure, no games, clear and courteous communication and a smooth transaction.

Just hed Peter and the crew work on my 2015 Ducati scrambler…read more I wanna say they did very good job my clutch was sleeping since the original owner probably didn't know how to drive They replaced everything and also fixed some different problem they found with my Hige beam lights Bike drives perfect now Price was not to bed also Very helpful and straight people to work with Go there if you care about your bike

I visited Gold Coast BMW Motorcycles yesterday (August 28, 2025) with the intention of purchasing…read moremy very first motorcycle, a new BMW C 400 GT. My salesperson was professional, respectful, and very helpful throughout the process. Unfortunately, my experience with the dealership's management was extremely disappointing. I arrived at the time I had previously informed them (5:45 pm), but the manager became angry, raised his voice at me, and canceled all of my paperwork because he wanted to leave for dinner with his family. As a customer, I felt disrespected and embarrassed. This was supposed to be one of the happiest and most exciting days of my life, purchasing my first motorcycle. Instead, it became one of the worst experiences I've ever had as a customer. Because of this, I decided not to continue with the purchase. I do not recommend this dealership based on how management treated me. Customers deserve respect, especially when making such an important and emotional purchase. The only positive part of my experience was my salesperson, who handled himself professionally and tried to help me despite the situation.

Called to get a quote for mounting two tires. Owner was extremely rude and condescending. He tried…read morecharging me $240 to mount the tires -- outlandish price to me -- and he called me cheap. First impressions are everything and definitely do not recommend coming here. One star is just being generous

Went to JJ (Owner), for an evaluation of a Motorcycle prior to purchase which he stated would take…read more20 minutes. He completed the evaluation in less than 2 minutes stating everything was ok (which changed after purchase) without providing any inspection points/report or a Receipt for 80 dollars. I purchased the bike and went to him for inspection, and he was very rude and arrogant and using language that was inappropriate for adults. He actually told me to "Come back in 2 hours, and don't follow him". All I wanted was an inspection for the DMV and he seemed frustrated and angry and lacked proper etiquette & professionalism in dealing with customers at 10A in the morning. I immediately took my bike and went instead to Nations Cycle Center on Franklin St, which was nearby. They accommodated me with respect and professionalism, completed the inspection in less than an hour and were very professional. I wonder why people tolerate such nonsense from an angry old man like JJ who thinks he is doing a favor and trying to help you. I even called JJ on the phone to admonish him and his response was "why even bother calling me and even said he tried to help me" I would never recommend this business, in fact stay away or face regrets. No one deserves to be treated with contempt when you are a paying customer. He could have stated that he is busy and needs 15-20 minutes to finish up a job before he can deal with you. I can only imagine how he would treat you if you had any complaints or grievances post service. I am glad i left his store when i did, looking back at the reviews and some fake/paid 5 star dishonest ratings of this business. He doesn't deserve even a single star. Acts like a mafia boss, I am surprised he is still in business. Avoid at all costs.

There was a recall on my Honda. I called Champion and spoke with Abby. She could not have been more…read morecourteous and friendly. I felt like I was talking to a friend. I brought my bike in and the issue was fixed by the next day. Other dealerships I spoke with were abrupt and disinterested but not Abby. I'll do all my business with Champion from now on.

My experience with Champion Honda has been extremely frustrating and disappointing…read more I purchased an OEM battery for my 2013 Honda F6B, and despite keeping the bike on a trickle charger, the battery died prematurely. I brought it back to the dealership, where it took about a day and a half just to get a warranty replacement. Unfortunately, the replacement battery was also defective. After installing it, I made it only about 1.5 miles before the bike completely died, leaving me stranded on the roadside. I had to arrange towing, which could have easily been avoided if proper quality checks were done. When I called Champion Honda to resolve the issue, I spoke to multiple people and got nowhere. No accountability, no urgency, and no real solution--just more hoops to jump through. What makes this even worse is their pricing. Many of their parts are marked up 40%+ compared to OEM parts available online, which is excessive by any standard. You would expect better service and reliability if you're paying that kind of premium--but that has not been the case here. Between defective products, poor service, and inflated pricing, this has been one of the worst dealership experiences I've had. I would strongly recommend looking elsewhere.

They are the Best! I bought a Royal Enfield and I was treated Royally. They are the Pros. Thank you…read moreCory, Bobby, Tony and everyone at Bellmore HD! Thank you!

My bf and i had such a good experience coming into this location to shop, he needed to get a new…read morejacket, new battery, and a new helmet. Successfully got it all and some extra goodies for me ! :) Matty was so helpful, patient, and informative ! Thanks Mirielle for ur help as well! :) The Royals.

Great customer service and knowledge. John and Dave are always accommodating and make sure customer…read moresatisfaction is guaranteed A+

This place is great. The best prices on motorcycles that you will find anywhere else. Believe me,…read moreI shopped around. I found the people to be very professional and friendly. Don't believe all the bad reviews. I am sure there are so many people like myself who are extremely satisfied but don't take the time to give a good review.

Potential buyers beware, these guys are liars and cheaters. They charge restocking fees even if…read moreyou haven't picked up your item yet. Managers here also yell and hang up on customers. If you value customer service, I would highly discourage anyone from going to this place.

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher