Absolutely the BEST car buying experience in my life. After owning my share of new or used cars, including the long and all too familiar buying process, this dealership took great care to provide me with nothing less than stellar service. Jorge worked tediously to ensure that I secured the vehicle I wanted, at a negotiated price that satisfied all parties. The team there are hands down, personal, professional, warm and accommodating. Jorge, Jennifer and Derek...all first class ambassadors of service. It goes without saying that Roman Chariot will be my go to location for many years to come. Stop by and tell them Jon sent you. :). read more

See all

Do not buy a vehicle from here or you will regret it. Put in a credit application over a month ago and the sales manager, Carlos Cruz told me he would reach back out to me. After days go by without hearing anything I called the dealership back and he told me the finance manager has not got to my application. AGAIN I'm told I will be contacted back and after 2 more days I called again and Carlos tells me the finance manager is not in ( what kind of dealership doesn't have a finance manager in at 1pm?)I finally call a third time and at this point I'm aware that these people are not legit. Carlos then becomes very argumentative and spews profanity and curse words over the phone. I don't recommend anyone go hear as these folks are cons. read more

Went in to purchase car everything was fine until the end , Carlos took over for price ok fine he says I'll take couple hundred off I said ok let me look at car again I go out look at car I now notice big crack on front bumper I said oh no that's a deal breaker for me , Carlos says you tell me u want the car and u won't see the dent in bumper I said same price he said yes! Ok I leave thought about called him see if he would go little lower on car , he says no I can't now he says he only take 100 off because he has to fix bumper are you serious!! He says let me see what I can do I call back next day he won't take anything off price now because of bumper !! I was like really and now he says if you want bumper fixed I need a 1000.00 deposit um yeah ok I feel comfortable doing that!! WTH is with these car dealers!! Totally shady!! Wasted 3 hours on WHAT!! PURE BULLSHIT!! read more

I came here looking for a specific car with a certain amount of miles on it in good condition. Jose and Carlos were amazing and helped me throughout the whole process since this was my first time purchasing a car from any dealer. They stuck by me step by step and gave me an amazing deal. On top of that, they got me a rate that I never thought I could get as a newbie with buying/financing cars. The whole process took a while, but they let me know what they were doing and why the whole time. They even let me have a slice of pizza during their lunch ( and I LOVE pizza!). I couldn't be happier to have purchased my car from Roman Chariot. Being it was my first time working with a car dealer, they made the whole process easier than I expected. I left with a car in amazing condition in the exact color, make, model and miles that I wanted and I didn't feel like I got ripped off. Carlos even followed up with me a few times through phone and email and answered any other questions I had regarding the whole process of getting my car registered and the license plates. They are absolutely phenomenal. Thank you Jose and Carlos, I'll never forget you! read more

I inquired about an Audi S3 that I saw online. I live in Colorado and had a hard time finding what I was looking for in the state. Even though I had my doubts about working with an out-of-state dealer, Roman Chariot's customer service was amazing!! I also worked with a dealership in California (VW in Folsom) and their lack of communication/willingness to give me an inspection report made working with Roman Chariot a breeze. Carlos and Mike were so helpful and accommodating. I truly appreciate everything they did for me and highly recommend these guys. Don't waste your time at a corporate dealership, if you're looking for quality cars and customer service, go to Roman Chariot! read more

Great cars, very helpful staff. I never felt any pressure and the whole process was very relaxed. They helped me set up a pre-purchase inspection, worked with me on everything and were totally transparent. I would definitely recommend read more

I recently purchased a car from these amazing guys, made purchasing a car soooo easy and actually fun!!! I will never go to another car dealership again for we will always buy our cars from them!!! read more

I was very interested in purchasing a red 2014 Audi TT Coupe from this dealership. Dealt with both Carlos and the owner (believed to be Julio) where Julio nearly hung up on me negotiating the price (which was over the value of the car). A dealership decal sticker was added when explicitly asked not to (and pictures do not show decal). The car was involved in an accident noted in Carfax that the website does not acknowledge (it says no accidents). The title was not in the dealerships name and this makes it challenging to transfer into out of state owners (and I had to do all the research- not the dealership). I placed a $1000 deposit on the car on 1/3/2017 and have been requesting a refund from 1/8/2017 to current. I'm working with my bank to get the refund because Roman Chariot Cars of NJ has given multiple excuses why the refund couldn't happen. It's now 1/23/2017 - the car is for sale and they still have my deposit. Avoid the chaos and choose a better dealership. It will be the best choice you'll ever make! read more

I recently purchased a set of used aluminum wheels from Roman Chariot Auto Sales only to discover two weeks later that one of them had a cracked bead and bend (most likely a pothole attack). I had been corresponding with Andrew, but when I called he was on vacation so I spoke to Gino who said, "$225 isn't that much money, there's nothing I can do for you." Now, I realize this was a "handshake deal," and ultimately I'm the one who missed the defects (hidden under a factory sticker), but if it "isn't that much money" then why not just admit they made a mistake and stand behind what they sold? I recently sold a pair of BMW steel wheels that I told the guy wouldn't fit his 5 series, and when he called me a week later confirming I was correct, I took them back because, well, it wasn't that much money. And those weren't even damaged. Ultimately it ended up costing me another $100 to weld and reshape the damaged wheel Roman Chariot sold me. Anyway, if they're selling used auto parts in this condition (and obviously not inspecting them closely) I seriously doubt they're selling quality used cars. Look elsewhere. These guys seem like the stereotypical definition of "used car salesmen." You'll probably get a lemon. read more