I love the physicians at Westchester Pediatrics…read more My child has had some fairly serious illnesses and also some learning issues and I feel he has gotten great care and I've gotten great advice at Westchester Pediatrics. They see the child as a whole person and not just a cough or a rash. I have often had to wait (ex a 2pm appointment can often turn into a 3pm appointment or once for me, even turned into a 4pm appointment when a child with an urgent issue came in). If you hate to wait (or have a tight schedule), it might be frustrating. When my child is sick or has an issue - I don't want to feel like I have to go home and look things up on the internet to confirm the pediatrician gave me all the options and was up on the most current guidelines, research etc. I trust Westchester Pediatrics to tell me what I need to know and that's it. For an anxious mom who is a compulsive looker up of things, that's huge. I trust the care - no need to look anything up.

Dr. Cohen and Dr. Rogers are the BEST. I am a first time mom and they are always available to talk,…read morecall back promptly and pencil you in with little notice. I've never had to wait long to see the doctor. A+

Dr Hough is the worst trying to bully me into give my 3 month old 6 shots; told me that if I didn't…read moremy "baby will die"

I wish I could split the review into the on-site and online/phone experience. The doctors and…read morestaff at the facility are amazing, but God forbid you need to contact them as you can't. Need a prescription refilled, good luck. Need to contact a doctor for a question, maybe within 4 hours a cold nurse lacking empathy will call you. I miss the old pediatrics on Hudson pre-merger as that was an amazing practice - and those are the people in the office still which is why the on-site experience remains outstanding.

I visited this practice for the first time. I must say this practice is well run. The front desk…read morestaff is very pleasant and helpful. Sheona at the front desk answered all my questions and helped me get all my forms in order for my child's school requirements. The kids were seen by dr bisnauth, he was very pleasant and had excellent bedside manner and my child was at ease with him. The support staff nurse etc was also very good. I highly recommend this practice if you need a pediatrician for your Children.

Very impressed with this pediatrician practice- the two physicians that I've interacted with have…read morebeen great (we normally go to Dr Calligaris & Dr Bisnauth). Additionally the office has made safe covid measurements which includes splitting morning vs afternoon appointments for well checks vs sick visits. This time is designated for babies and well checks. The bed time manner of drs is great and the office doesn't have long waits. There's also a cool fish tank for the kids to enjoy in the waiting area as well as cartoons playing. The reception staff is quick to fulfill requests and respond via phone/emails. I would recommend this practice.

Was recommended by my sister in law and love this place from the moment I called to schedule first…read moreappointment. The staff is great and doctor is always available to answer my questions and/or discuss my concerns.

Very happy with my sons visit today . The staff was very…read morefriendly and the doctor was very helpful and sweet gave my son what He needed for his ear infection! Very happy As well that she takes Horizon NJ health!

I took my 19 month old daughter here the other day due to an up and down fever. PA Christina…read moreProfita was her doctor and let me just say she was amazing! My daughter was very irritable and screaming crying because she was not feeling well. Christina had so much patience with my daughter and did not force the evaluation. She diagnosed my daughter with an ear infection and also made the decision to test her for the flu based on my daughter's symptoms, which I'm very happy she did because my daughter had Influenza A. She explained her diagnosis and her treatment to me so clear. Even though the urgent care co-pay is steep for me ($50), I would not hesitate to bring her back here because she was well taken care of. This is my second time taking her here and I have yet to complain about anything. I never waited more than 30 mins. There's plenty parking and staff is very friendly and helpful.

The front desk is nasty doesnt speak up. They ask for you to make an appointment but dont see you…read moreuntil 1 hour or more after your appointment.

I recently had a colonoscopy at Westmed at Ridgehill. While my physician and the staff were overall…read moreexcellent, I have to say I was extremely upset and distressed at the lack of privacy for the procedure. The room I was in for the actual procedure had at least eight beds in it, all separated by cloth curtains. There were both men and women patients, and the doctor and the nursing staff were running in between patients for their procedures and for their recoveries. I was required to undress completely while separated only by cloth from the next (male) patients on either side, probably a maximum of 6 feet away. We could hear everything from each other's anesthesia instructions, to the results of the test, to the follow up instructions about recovery and passing gas. It was really an unacceptable lack of privacy. I felt like I was in a cattle corral. I've been a Westmed patient for many years. I've had several colonoscopies and I've never been in a public area like that during the procedure. I am 76 years old, female, and I'm increasingly appalled at the corporatization of the care there. Summit management should be ashamed and should reconsider their lack of concern for patients since their takeover of Westmed. There is so little regard for a patient's dignity or privacy when everything is sped up and organized to maximize quantity and profit. I'll be going somewhere else for my next colonoscopy.

Very frustrating experience with the orthopedic department at Summit Health…read more One year after my knee replacement surgery, I am still dealing with pain and limited flexibility. After multiple visits and imaging, communication and follow-up were extremely poor. I requested a simple call to review my CT results but received no response and was only contacted 20 days later. In the meantime, I was billed for the scan without getting timely results or a clear care plan. The lack of communication and delays made an already difficult recovery more stressful and costly. This needs serious improvement.

It's too bad about the wait time. It's true. The trick is to get the first available if possible -…read moreeither in the AM or right after lunch. Even then, you will have to count on waiting. HOWEVER THAT SAID - I love Dr. Heather McGowan. She is the only reason why I would wait (much as it kills me). Because she doesn't rush you, and she listens. We share the same philosophy which is about allowing your body to heal and not be too alarmist about life. She is open to new ideas and very supportive. She doesn't frown or make judgments and make you feel bad about your choices. In fact, she works with you as much as you can. She is very respectful and I really love taht about her. I have two kids and she is my fourth pediatrician and I'm glad I found her. Everyone else before were either dismissive, holier than thou or made you feel bad if you asked too many questions. UPDATE Since I wrote this review I have brought my daughters in to see Dr. Cinnante as well. She is wonderful and extremely caring, taking the time to listen to you and work with you. She even follows up with you on issues pro-actively which is unheard of today. She makes me and my children feel like human beings, rather than a record in their customer database. I love the fact that she is a D.O.

I am trying to come up with the words to explain how inappropriate this felt to see these words…read moreright behind the reception desk. We are Jewish. The word Christ means savior. Jesus is not my savior. I respect religion and the right to personal beliefs. I do not want religion mixed in with my daughter's strep test. When I was still thinking about this the next day, I called the office to let them know I found this offensive. The staff doctor I spoke to said that staff is "allowed to believe in God" and that I was making an issue where there isn't one. I disagree with that assessment but do agree that I am free to take my children to a pediatric practice where religion is left out of the equation.

I can understand why their review average is 2.5 starts. I brought my kids here because a close…read morefamily friend recommended them. Let's just start off with the receptionist (specifically the one who sits directly in front). This lady is rude, barely can understand her and the $5 every time I need paperwork done is funny and sad at the same time. But let's get to the doctor or PA my daughter saw (2nd time there). Let me give you a bit of a background with my daughter and doctors. She was born with Bilateral Hip Dysplasia, so lots of doctor visits, X-rays and sonograms from the moment she was born. She also developed a bad toe infections that required 2 biopsy's at the age of 2, again a lot of doctor visits, she also banged her head on the floor face first and bit a small hole through her lower lip which required surgery, and finally add in prior doctor visits for shots, physicals etc. So my daughter DOES NOT LIKE going to the doctor's office, she loses her mind once she knows the setting she's in, especially when she see the Doctor, MA or PA. At this physical appointment, this Doctor or PA that saw my daughter asked developmental questions about my daughter while my daughter tried to escape. I answered everything honestly, yet it's like she didn't believe me. She was more focused on how my daughter was acting (again she hates doctors, she has PTSD), and concerned my daughter was exhibiting Autistic Traits. She asked if my daughter spoke (she does, she's just not where she needs to be), I was trying to get my daughter to say her colors (which she knows) and said person "NO, can she say it herself?!" She can, sometimes you just have to get the ball rolling with her and she'll start pointing out all the different colors. The energy this doctor was giving dismissive and she already made up her mind my daughter might be Autistic and was focusing on that, wanting her to be evaluated for a bunch of things. Let's not talk about the HIPPA violation when she came into the waiting area where I was with my daughter and people were around, and she brought up my son's Autism in front of other patients. Which she was unaware of when we were in the room, so this means after we left, she checked her chart and then his and realized he was, which is why she approached me in the waiting room. Again fixated that she believed my daughter was autistic because she was screaming her life away in the room (AGAIN she had PTSD with doctors and if she would have asked why she was acting that way, she'd understand, but she didn't care). Now here's the kicker, we got her evaluated, and guess what? NOT AUTISTIC! She passed her educational evaluation with flying colors, and the evaluator was very impressed that at the turning age of 3 she potty trained herself in 2 weeks, and holds her urine through the night and gets up in the middle of the night to use it, if needed. Just because one child is autistic, it does not mean the other is, and the way she was trying to push that narrative is crazy. Now the last thing I'd sad is my daughter's iron levels came back extremely low, heavily low, and was told to get blood work done ASAP. We did that same day, this was over 6-8 weeks ago, and have yet to receive a phone call for the results or a game plan. Now one would say I could call, but one would also think with levels as low as hers, there would be som urgency from their end. Luckily we dealt with this issue with my son, and got his numbers back up quickly, so we know what needs to be done. Safe to say, we'll be changing pediatricians, only took 3 visits.

Every time I come here they're confused about something. Dropped off a form a week ago, come to…read morepick it up and act like they have no idea what I'm talking about. Then instead of saying, "Well we're dumb as shit or we lost it," they give me the wrong form. So I have to come back with a new one and wait for them to complete it. I don't know what kind of business they're running but if I don't do my paperwork I get a traffic cone shoved up my ass.

We feel beyond lucky to have then helping us with our newborn. Dr. Stephen is AMAZING, refreshing,…read moregentle but thorough, intuitive... and pretty darn funny, he's always a relief and an encouragement to see. We've had plenty of first time parent concerns and he's tackled them all super timely and with a way of explaining things that calms us and gives us more confidence every time. And we were amazed with Katie, the Lactation Consultant. she has decades of experience, she CHANGED our world!! we brought in our 5 day old baby and she completely turned me around with her knowledge base. I brought him in with me and nursed him with her help so that she could observe. She reframed so much of what the hospital told me generically and tailored it to me and our son based on how and what she saw. and she was spot on! he was happier, less frustrated and trusted me to read his cues correctly and get what he needed. it was an instant fix, I can't get enough of her!! She makes herself available by phone too if tou can't make it to her in person. She and Dr. Stephen are in this with you every step, honestly we couldn't have asked for more caring human beings to help guide us.

Ok so I don't know about the rest of you moms who grew up in the 80s and 90s but I hated going to…read morethe doctor as a kid. They were nice and all but it just sucked. My kids LOVE going to the dr. They literally ask to go. Even if there are shots involved they like being there. When the heck does that ever happen? Dr. Nikki is more than a doctor. She is someone my 13 year old daughter looks up to and my 7 year old son wants to marry. I trust her and when it comes to your kids that is something you need to have for peace of mind. If I could give more than 5 stars I would.

All doctors and staff are dedicated in their job of taking care sick children. Front desk personnel…read moreare knowledgeable friendly and accommodating including sick visits. The accounting the back office is very helpful in resolving and helping me with my issues in billing with my insurance company. Altogether is a great and very busy pediatric office.

Dr Lee is our pediatrician and we love him! Almost more importantly, since you can't control who…read morehas availability if your child suddenly falls ill, we love every other Dr in the practice. We were previously at another pediatrician but didn't like the others at the practice and it became problematic. Love Scarsdale pediatric Associates! !