Awesome repair smart phone repair shop on Magazine. I have been here a few times to get my phones…read morefried out batteries replaced. Every time they were able to fix my phone in less than an hour. With no problem and no hassle. I totally recommend this repair place and it's a great location. I was able to shop and grab a bite to eat while they worked on the phone. Highly recommend recommended again.

By the way, I did reach out to the New Orlean store first to explain the problematic analysis…read moremessages my phone indicates and request assistance. They claimed they never encounter this problem, and said they always install third party screens. Per what I later learned from the second store, the New Orleans store's feedback further proofs they purposely charge me a full price genuine iPhone screen, while fully aware they only have a cheaper third party screen in stock to use. Clearly, this is fraud.

My partner and I have been coming here with our tech issues for the past three years. We love these…read moreguys. It's a small local operation, but they are really timely and knowledgeable with both PCs and Macs. We haven't brought them a problem they couldn't tackle. They let off a sort of detective vibe: they're interested in the issues and work every angle until the case is closed. Definitely worth your business.

Dane would have to get up…read more Tried giving this local shop my business for a quick project turnaround, and it was easily one of the worst retail interactions I've ever experienced. "Dane" was the employee. I called looking for a basic, Windows system to use purely as a localized stress-test machine. Instead of listening, the guy was immediately patronizing, telling me things were 'too expensive or wouldn't be good enough' for me without a clue what I was using it for. He went from. We don't have anything that expensive too. We don't have anything that cheap. Then he just finally said "..no but uh I'd have to get up"..verbatim. When I tried giving him exact technical criteria to see what they had in stock (targeting Windows Pro, DDR5 or a baseline Ryzen configuration), he completely checked out, spoke over me, and rushed me off the phone with an abrupt 'I gotta go, I gotta go.' New Orleans is too small of a market to treat clients with this level of dismissiveness. If you want a tech shop that communicates like professional adult, take your business elsewhere.

Rent A Nerd has been providing technical services to my business for over a decade. They are always…read moreavailable, knowledgeable, and quick to respond. 10 years ago they set up a back up on my network to safeguard against loss of data. Despite their recommendation, we did not have any type of malware monitoring. This weekend, we were hacked with ransomware and all of our files were encrypted. Due to the proper set up of the backup, and their expertise, they were able to successfully recover all of my data. Their team is incredible. This was a devastating blow to our business, and Rent a Nerd saved us.

I am also a fan of our Tech at Rent-a-Nerd. Whenever we have a problem he seems to figure it out…read more I like the fact that I can pick up the phone and they will normally come out the same day! Thanks for everything!! Michelle D. Hospital Operations Manager