I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

Chris is one of the nicest and honest person we have met in NE area. He responds fast. Very…read moreknowledgeable and professional. Fair price. Appreciate veterans!! Got the job done fast! Most appreciated!!

After owning a pool for over thirty years, this is by far THE BEST pool…read moreservice I have had. I had a disaster last year with another company, and wasn't sure I would open my pool. Heard about this company and the two owners consulted with me, fixed my problems and I had sparkling blue water in two days. The owners are always available for questions or problems, are extremely knowledgeable and experienced. I almost feel as though I have won the lottery with them. There is absolutely nothing negative here, and whisper...they are reasonable. I HIGHLY RECOMMEND them as I have never been happier with a company.

BEWARE!!! Really sad about this business. We had been using them for service years and years, but…read morethey suddenly have a new office person Teala who is incredibly rude. She will talk down to you, she has a terrible attitude, she lacks understanding and compassion, and is unkind. Owners never responded to our requests for resolution. Beware. Update: the owner Ken responded and was incredibly rude, and condescending and didn't offer any resolution whatsoever. We are now with Juliano's pools who are amazing and treat their clients like valued customers. Stay far away from Savol!!!

They were super helpful over the phone regarding a request for a quote, but later emailed me…read moresaying they couldn't sell me a product because I rent my home to guests on weekends (thus making me a 'commercial property'...?). FYI for those who Airbnb / VRBO / rent your homes, this company doesn't want to do business with you. Super bizarre.

Bought a pool pump and couldn't even take the time to show us how to use it, also didn't even open…read morethe pool properly. Last 3 evolutions with them have been terrible, will find a local company for now on.

I want to start with I do not like badmouthing people but I feel that people should know about good…read moreand bad experiences. Let's start from the beginning. I have called Caribbean clear Agawam Poolman and was surprised to get in so quickly because everybody was saying how they have difficulties setting up appointment open pools . We bought the house in January and our pool wasn't closed. Therefore I knew we're gonna have trouble cleaning out the pool however, I said professionals would help, they came on April 25. Look at the pool check pump filters. Everything was working conditions Jacob one of the crew guy said they seen pools in the worst condition. He did put significant amount of shock other chemicals and left saying that he's gonna be back in a couple days to check it out. Which he did, he had more chemicals said that my chlorinator need to be changed was leaking and I was OK with that. so they charge me $700 but my pool was green. I texted my pool picture to the company and said do you think after $700 your pool should be looking like this(green). Since my balance wasn't paid , Tim who is the owner of the company came in look at my pool ,cleaned my filter say that he's not going to charge me for the visit, but I need to clean my filter much more often. for next 3 days my husband was shocking and cleaning but pool was still green. I went Nanci and bought recommended chemicals Algeciras and Blue to Clear.. We clean our filter every two hours, but my pool still greenish blue with yellow sediment on the bottom and walls. By the way, Tim told me to do that and then he will come and vacuum the pool if this wouldn't work. he also mentioned that they have significant balance that should pay even though my due date was not in the week. came to be due date I went and paid $700. Then I went to the store and then end of the May, his wife told me that they just need to do phosphate treatment, which I paid another $50 for and she will let him know and he will get back to me about finishing cleaning the pool. When first time Jacob came my husband, and I said we wanted to pull Crystal clear with clear wall and the bottom and us that's gonna be after all this done . that evening, Tim's wife sent me a message ,saying that they don't have time to come in and vacuum, and I should contact Rick's pools to help me out to finish their job they got paid for. I feel that I paid them 600$ put chemicals in my pool. I think they have bad business practices. and I call Ricks place who charges 150 in hour to clean pool and 95$ to clean filer that take me 10 min to do. i'm not sure maybe just my experience, but I thought I should share.

Thank you Teddy Bear Pool's - we thought that we needed a new motor and my wife brought the old…read moreone with her - your workers told her that we didn't need a new motor and recommended the remedy. Thank you again!! Ken and Terry L. from Ludlow

Huge thanks to Mario, Bill, Shawn, Lou, Jesse and everyone on the Teddy Bear Pool service team…read more They continue to provide professional, courteous and outstanding service and I couldn't be happier. Over the years they've installed a new pool pump, pool liner and a chlorinator, and they patiently answer any questions and absolutely guarantee their work. You cannot go wrong with Teddy Bear. They have your back!!

Never returns calls. Not there when hours say they are open. Crews have gotten worse and worse over…read morethe years

Zero stars. I really tried my best not to write this…read morereview. I'm not this guy, I like to deal with things in person but I feel this is my only and final option. I'm beyond frustrated, they've ruined the whole process of doing a home project for me. They've stressed me out completely for at least the last 6 months. I'm tired and beat. I signed my contract on 6/6/21, I was told I would have it installed on 5/2/2022. It is now 12/6/2022 and I still have nothing. No phone calls returned, worst customer service ever. I've got a list of every time I've called the office or John himself and every response I've gotten from them. They are completely unresponsive, every date I've been given after 5/2 was a complete lie and I highly doubt they even have my pool. I wouldn't recommend this company if it was the last one left on earth. I'm sure they will respond with some generic comment that they tried to reach out to me or offer my money back but it's all a lie. Anyone curious can contact me directly and I'll tell the whole story. Steer clear from this company

My wife and I were trying to figure out what is the single best thing we have bought; in terms of…read moreusage, reliability, and cost, since we got married in 1994. The answer is our hot tub, so I am glad to write this review from a position of expertise. On November 3, 2012, we bought a Vista Hot Tub from Scarritt Spas and I thought it would be like an exercise bicycle...get used couple of times the first months and then everyone would gradually lose interest. The opposite has been the truth. I'll bet this tub has been used 150 days a year, every year, since it was installed, at a utility cost of pennies per day. I never thought I would use it...but it is wonderful for achy joints, sore muscles and for just rehabilitating after a hard day's work or a long bike ride. The kids use it almost every night when they are home from college or visiting. There is nothing better than hot-tubbing, with a hat on, during a snow storm. The colder the better. In the summer, the Vista has a low-power setting so the heater does not waste energy, and the kids turn the spa down to a more refreshing 85 degrees. We have had to have it serviced exactly one time, and that was when the heat pump was acting up and Scarritt came out and replaced it for free; two days after we called. In terms of maintenance; I have replaced the filters one time and I had to order a new cover after I inadvertently went all the way through it while pushing snow off. The chemicals are inexpensive; they do not even run $100.00/year. I thought I was going to have to be a chemist to keep the tub balanced but one of the greatest free services Scarritt provides is the ability to bring in a water sample and they print out a sheet of specific instructions of what to add to the tub. I don't have to do that often, it's usually a teaspoon here or a tablespoon there, but it gives me great peace of mind knowing it is well balanced. I can't wait for the grandchildren to be old enough to enjoy it, I am sure it will still be every bit as dependable at that point.

First rate service- always Pleasure to deal with- makes…read moreowning a spa a pleasure Happy to reccomend them to anyone