1. Rooftop Designs

    0

    Naperville, IL

    Rooftop Designs

    1.0 (2 reviews)
    Closed 8:00 am - 9:00 pm

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    Services - Rooftop Designs

    Siding installation

    Siding repair

    Siding replacement

    Rooftop Designs Photos

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    3 years ago

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    3 years ago

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    Matrix Exteriors

    Matrix Exteriors

    2.8
    (11 reviews)

    We had Matrix Exteriors return to our home -- this time for an unexpected repair after a drunk…read moredriver crashed into our backyard fence. Being on a corner lot near a busy road, we needed the issue resolved quickly, especially with an upcoming vacation just days away. David and his team were incredibly responsive. They came out right away to assess the damage and had everything repaired the very next day -- all within a matter of hours. We couldn't be more impressed with their professionalism, efficiency, and quality of work.

    Not sure what happened to this company, but I would avoid them at all costs. Owner (David) has…read morerefused to schedule the work, sent me on a goose chase to find a check they already had, and not answering emails. To avoid any discrepancies, I compiled all of my interactions in one spot (Only verbal interaction was the initial meeting.) A brief summary is below. Screen shots of the compilation are attached since there is a word limit on reviews -I have emailed them 18 times (all but 1 had a question for them to answer. The majority have been sent days apart). I have received a total of 5 replies from them -Since the initial offer to resend the contract on 6/12 at 9:12 AM, I have asked for or told them that I am ready to sign a contract in 10 emails. They have never resent it. (Their initial contract had a different work date then what was discussed and they never responded to that question. It also never said that it expired in 24 hours) -July 2 they said you needed both checks that I received. Yet it took me sending 7 emails/ texts to find out that they already had the 2nd check? -Since the 2nd check was located I have had to ask 5 times what their availability is to do the work, and they still have yet to answer (Please enlighten me if I am mistaken, but this seems like a necessary question to get the ball rolling on getting the project scheduled?)

    Rooftop Designs - windowsinstallation - Updated July 2026

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