Cody in maintenance was extremely helpful and professional! Went above and beyond! Great…read morerepresentative for his company. Thank you again!

I moved out months ago and honestly wish I had left even sooner. This place caused me unbelievable…read morestress, and almost all of it came from the leasing office--especially the leasing manager, Valeria, who is consistently rude, condescending, and unprofessional. The ONLY reason this place even gets 1 star is because the building itself is clean, the amenities are fine, and the maintenance team is incredible--kind, fast, and actually cares. Unfortunately, that does not make up for how terrible management is. 1. I tried to transfer to a larger, cheaper unit in the same building. Due to a leak, they delayed my move for 3 MONTHS with no clear timeline, while still demanding I pay my old, higher rent even after my lease ended. I was living out of boxes for months. They constantly contradicted themselves, failed to follow through on promises, and I had to record conversations with Valeria just to be taken seriously. They also charged me full cleaning fees on both apartments despite video proof of deep cleaning--so don't expect your deposit back. 2. Valeria's attitude is consistently hostile. Even in a normal situation where I was helping take a photo at a leasing event, she aggressively questioned why I was there--despite me being a resident. Her behavior is widely known among tenants, yet she was promoted. 3. Even after officially moving out at the end of August, I was still billed for utilities, which should have been shut off automatically. 4. I was once locked out of the building late at night because both the front door and garage fob systems were broken--and of course, no one answered the so-called 24-hour emergency line. 5. The security cameras are essentially useless. After a theft, I was told only police could request footage, yet recordings erase after 72 hours--making it nearly impossible to ever access evidence. 6. I personally witnessed a homeless person sleeping in the common areas multiple times, including on a resident's newly delivered mattress. A fellow tenant even emailed them this picture. It was disturbing and clearly unmanaged. If you never need to interact with leasing, this place might seem fine. The second you do, your experience can quickly become a nightmare.

Amazing apartment complex!! I've lived here for the past 4 years and am only leaving due to a…read morechange in jobs. Charol and Edward do an amazing job of making their residents feel at home. Organizing events, decorating the lobby for holidays, and making sure things are running smoothly. I've always been easily able to get ahold of them either in-person or through email and they've always been super helpful and accommodating. The Shelby apartments is also wonderfully located. There are bike paths on 2nd, 4th, and Bell street, making it easy to get around. There's a lot of bus routes that pass through 3rd avenue just a block away making it super convenient to get around Seattle without a car. Additionally, Pike place market, the Space needle/Seattle center, Westlake center (light rail station which provides more access to Seattle/Bellevue and the airport) are all under a 10 minute walk away. The apartments themselves are nicely sized and have a good layout. Additionally the Shelby has an intercom system to control who can access the building. During the summer, parades go through 4th Avenue, right in front of the Shelby Apartments which provides an excellent viewing balcony for residents. Last year I watched the pride parade and Seahawks Super Bowl parade from there. Finally, noise wasn't too much of a concern. Living in a city, you'll have to expect some noise but the walls are thick enough that I never heard my next door neighbors and with the windows closed, I would rarely hear sounds from the street/alley. If you're looking for an apartment in Seattle, I would highly recommend looking at the Shelby apartments and considering it for your next home!

Great i luv the family Atmosphere A lot of warmth and luv around here everybody mind your business…read moreeverybody expects each other never no melee or argument excited me any negativity in our property our great property manager make sure that they stayed all positive and all love around here she's great Charol Cabuag, Five stars

Lived there for two years. Had 3 different property managers, first one was the best (shouts out…read moreElizabeth, you're missed), current one is trying his best to clean up messes left by the property management company in her absence. This place sucked and the area is getting sketchier, but for downtown it could definitely be worse. TL;DR: Units are cozy but overpriced like everything else in the city. Tenants are mostly great. Everything else is bad :P Cons/things to look out for: - The building is old. The walls are plaster and paper thin, you can hear everything. Some units have 5+ people living in them, and it was genuinely hell having to live above that. Kids running around in the halls. The windows are also single paned and/or poorly installed so you can hear everything outside. There are sirens all day long from the hospital and fire station, and the apts across the street's fire alarm goes off like once a day for an hour. - CONSTANT plumping issues, not even slightly exaggerating: leaks, ceilings caving in, septic even backed up into my sink and tub once. Might be the worst thing about the building. - There will be homeless people outside pretty consistently and drug deals happening on the south side of the building. People will sleep in both doorways and leave drug paraphernalia/feces/trash/light things on fire and pound on/spit on the doors. There are always human feces somewhere on/around the building. Poop magnet, idk. Being next to the hospital and up the street from the homeless shelter will bring a lot of characters around. I thankfully never had any confrontations or anything though, they'll leave you alone or are mostly friendly from what I've experienced. - Your recycling will be gone through, don't leave anything important un-shredded. - Parking is non existent and the garage waitlist is really rough. It took me 9 months on it for a spot to open up. The garage is 3 spots and is really tiny and hard to navigate. It's also blocked by people's cars while they're picking up food across the street 2/3s of the time you'll go to leave. Definitely wasn't meant to have cars in it. No-parking zone tickets are also $50 and they're constantly monitored. The parking enforcement officers are evil. - 1 of 3 washing machines is perpetually broken and the dryers are somehow both 10000 degrees AND don't fully dry your clothes (and are $2.50). - The bottom floor/basement units (1-10 i think) are street level and are sketchy. People try to break into them semi-often, especially if they seem vacant. The door to the street doesn't shut very well sometimes. - Rent varies heavily per unit and is raised every chance they get. My first lease was $1,290 w/ utilities. My last 'offer' was $1,460 without utilities. Some units that are the same size barely got raises or started lower. - Your packages will get stolen inside. Make friends with neighbors and ask them to hold onto them, they will. - In my 2 years, 3 cars were broken into in the middle of the day. Never at night for some reason lol. - 1 shooting outside. It was REALLY surprising and I couldn't imagine it happening often whatsoever though. Pros :D (in my experience): - Majority of tenants are chill and extremely helpful. Say hi. - Maintenance requests are fulfilled pretty quickly. - Management responds reasonably fast. - The units themselves are charming. I honestly really loved my apartment and the layout despite what a mess the building was as a whole. - The coffee shop across the street (URL) absolutely bangs and the staff is awesome. Not a huge fan of the food spots (burgers or noodle box, RIP Bonchon) but there are great options on 12th. - The sidewalks and landscaping are well taken care of on Minor. - Huge trash and recycle dumpsters. Only got lit on fire once lol. - Never had any issues with Xfinity internet connection. - On-site laundry, pro even if it kinda sucks.

I've lived in Capitol Hill for almost 10 years now and this is easily one of the best living…read moreexperiences I've had. The property manager, Morgan Elizabeth, is super reasonable and responsive, and even helped me find a new apartment when I was ready to move. I felt respected as a tenant and as a human which isn't always the case with property managers in Seattle. I loved that I knew and trusted my neighbors, and felt that there was a strong sense of community within the building. My apartment stayed warm in the winter, and cool in the summer (thanks basement), and was also surprisingly insulated to noise. I had to have my window blinds replaced at one point and the maintenance person was great- super kind and communicative and did a great job. I was honestly sad to move out, this is a rare spot in a sea of soul-less "modern" apartments.

New management has made this place unlivable. The apartment is falling apart and management doesn't…read morerespond to anything. All phone calls, texts, emails, and requests through the portal go unanswered. When I finally got someone in my apartment to do wall repairs, they got halfway done and never finished the job. The call box has been broken since October at least (it's now August) and the elevator's inspection expired in October as well. Management is far more concerned with making things appear better (i.e. replacing cute carpets with fugly new ones) than actually maintaining things for residents.

SLUM LORDS - Since being taken over by Aboreal Management, the building has gone downhill fast…read more It's filthy, poorly maintained, and nothing ever gets fixed. The property manager is unresponsive and full of excuses. If you're okay living in a dirty, neglected building run by people who clearly don't care about their residents, then this might be the place for you.

After living at John Alden for 3 years between 2 units I can confidently say you need to avoid this…read morecomplex. Good: -Building is in a cute walkable part of First Hill and once the Rapid G-line opened up it made getting around without a vehicle super easy. -Generally quiet inside the apartment units and unable to hear much noise from other tenants and due to the location by the hospital it's honestly mostly quiet at night outside too. -The old telephone system in the units is a very cute decorative feature -There is a parking garage Bad: -The building has cockroaches and after asking multiple property managers I gave up after the 3rd new property manager showed up within the first 18 months of tenancy. -High property management turnover so it feels like they can never address issues until the next one starts all over again. -No elevator. It worked, maybe, a total of 6 months in 3 years and not at the same time. -The laundry room is a disaster almost constantly, people are disgusting and leave clothes and grime everywhere and machines are down often. -There is a parking garage yes but after my windows were smashed out 3 times with "oh sorry the cameras don't work" when brought up to management this is a huge issue for $250 a month. -RUBS utilities, where do I begin with this one. When we first moved in our flat rate utilities for 2 people was $120, our final utility bill under the RUBS system was $441, none of this includes electric. -Wood floor in some units is bowed and buckling -No control of heat, you can control your radiator (kind of because if the boiler is on then it just emits heat regardless) but it won't turn on unless the boiler is on. It got to 50 degrees in our unit for an entire month with the boiler not on. -Not cleaning up after dogs urinating in the courtyard which smells just...lovely in the summertime -Constant smell of smoke in the building -There was a wall of black mold in the basement which the solution was to paint over it -Your rent will raise every year -Unresponsive property management generally. Attempting to give our notice to vacate in February and they didn't acknowledge it until the middle of April

This Apartment Building is a real treasure .It is located on a very quiet street ,and yet it is…read morecentral to everything .Get to know the transport system ,and you are close to all. stops.The G Bus zooms you up all the steep hills from First Ave .It is an old building ,but has loads of style .The Apt Mgr Anastasia is a gem and is so courteous and efficient .All the tenants I have met in passing are very cool ,and are an eclectic bunch .Older Apts are the way to go ...Historic Seattle .

I just moved out of these apartments and lived there for the past 5 years. It has been such a…read morelovely place to live. It was really hard to leave. Kathie is a great property manager and has been helpful the whole time i've lived there. My favorite parts are definitely all the dock access, to be so close to the water and have spaces to read/bbq with friends and paddleboard or kayak. They also built racks for paddlboards/kayaks that you can reserve for a season. There is so much greenspace as well and they upkeep everything with great landscaping and beautiful flowers :) It has a good mix of age groups and 20-30s roommates, young families and single people. Some people I met and became friends with had lived there 10+ years which is a great sign. The units (especially the ground level) are great because they have hardwood floors. It's one of the few places in Seattle in my opinion that is reasonable rent for a place with an open, airy feel, cute character and big windows. It is an older complex from the 1920s or 30s so it has its quirks - the biggest things to consider are an older heating system, hearing noise through the ceiling/floor and the laundry. Also, you do have to plan for street parking that is about a block away if you come back at night. For maintenance: they do have an on-site maintenance crew which were really nice/helpful and handled most things that came up within a few days. All in all, Edgewater has a sweet place in my heart and I would definitely recommend it to others.

Charming waterfront apartments in the Madison Park neighborhood. Big grassy spaces…read more Cons (a running list): 1. Parking is impossible if you need it on weekends, or anytime after 5ish. 2. Paper thin walls. You can hear your neighbors clearing their throats, receiving phone calls, and kinky Sunday morning habits. 3. Ancient appliances in poor repair. 4. Electricity is limited-if you try to use your coffee maker and toaster at the same time, you'll blow a fuse. 5. Management of the property is not great. Things are in poor repair, and there is a lack of communication from management. They are rude, and generally disliked by tenants due to how they treat folks. 6. Basements get flooded in the rain leaving moldy smells for days after wafting up the stairs. 7. No dishwashers. 8. Bathroom has no proper electricity socket - if you need to dry your hair, charge an electric tooth brush, you can find the outlet on the light outlet near the ceiling -- above the medicine cabinet. 9. Plumbing is terrible- they are constantly having to have it fixed--and charge tenants for it. 10. Again, you can't use more than one item in the kitchen at once - or have a portable AC in the other room, prepare not to use any thing in the kitchen or blow a fuse. 11. Angry emails from management for all sorts of random things that don't warrant anger. Especially to paying tenants. See example emails. 12. Management goes out of way to feed wildlife- they literally feed the raccoon family's every year, food bowls and all. Trash isn't covered so it further brings in rodents and raccoons. 13. You are forced to split gas, trash, sewer and costs with other tenants--so even if you aren't using your heat, your cost go up because your neighbors doesn't know how to conserve.

You should give this property a chance. The units are upgraded. The restoration quality is high,…read moreincluding the SS appliances, recessed lighting, and glass doors on bathroom showers. Some have new flooring, though mine still has the original hardwood floors. The old-fashioned built-ins add a touch of authenticity to the environment. If you are a night owl, there is plenty to do around uptown, lower QA. Property management is local (onsite, mostly). They do an astounding job caring for the property, and all of my maintenance requests were met immediately. The rent is GREAT for Seattle, especially given the location - you are 3 blocks from beautiful beaches and parks. PM is always making sure that everything is acceptable, even vacuuming and picking up outdoor litter. She has met all of my needs. These units could be made very nice without much imagination. I like the old-world aspect and contemporary mingling. There's on-site storage available. Your furbaby is welcome. My dog loves it here and never wants to leave the house. The renters are friendly - I haven't seen too many uptight, mean jerks onsite and feel safe in my building. Nothing was stolen, package wise from me. The building has beautiful trees outside (old, large, lush). I wish I would have rented a 1 bedroom!

Well kept, pretty quiet, never had any apartment issues and neighbors are super kind. Never even…read morehad a package stolen and I've been out of town for a week when stuff was delivered!

Safe, fairly quiet building. NO amenities unless you count a VERY small rooftop deck with a few…read morechairs and a grill and NO pets allowed. In 8 months, front door lock was either broken or left unlocked and packages stolen from entrance. VERY limited (10 or less) parking spots in the building, but they fail to tell you this. I specifically asked if there was parking and they said yes, then found out 2 weeks before my move that there was no available parking in the building and I had to rent a spot in building across the alley - not very convenient. If you have food or Prime Now delivered, you have to go downstairs to meet delivery person because even though you can buzz them into the front door, they can't get on the elevator without a key fob. It's super inconvenient. They raise your rent after first year which makes no sense because there are NO amenities in this building. You can hear TV, sex, hair dryers, and conversations through apartment doors, especially the corner apartments near elevators. Neighbors above can be heard easily whenever walking or opening or closing closet doors. It's awkward. Windows open less than 3 inches and are crank out windows, so with no central air, apartment heats up to over 80 degrees in the summer and there's no way to put in a window A/C. They'll tell you it doesn't get hot enough to need A/C, but that's definitely not true. Apartments facing Queen Anne get even hotter because of direct sunlight. Outside windows of apartments weren't cleaned once, just construction, rain, dirt, dust residue covering the windows. Cleaner they use to clean common areas uses a very toxic cleaner that permeates the air for hours, but guess clean areas are good. No resident events or perks. Water bill was high and increased every month, but couldn't figure out why or how. No leaks. Dishwasher is VERY loud and a cheap model. Every time garage door opened or closed, you can hear it if your apartment is on the alley side of the building. Also, even though you have these amazing large windows, if you live on the alley side, you can see into and vice versa into neighbors' windows in building across alley. I could literally see what they were watching on tv and that means they could see into mine, so pretty much had to keep blinds closed all the time - defeats purpose of large windows. Other apartments in this same area with tons of amenities and more sq footage for same price are available, though none except one has central a/c. Pros: Location is ideal. Close to public transportation, Belltown, Seattle Center and safe neighborhood. Cons: No amenities. Waiting list for parking. Noise through walls, ceiling, etc. No a/c and crank window not set up to allow for window a/c. Raise rent after first year. Numerous break ins into lobby. No resident events.

I would honestly not recommend living in this building to ANYONE! The property manager, Jennifer is…read morethe most unhelpful person I have ever met. If you reach out to her for help sometimes you won't even get a response from her. The elevator here breaks at least once a month and are they prompt in trying to get in repaired? Absolutely not. Just like everything else here, it will take months for anything to be fixed. Our garage door has been broken since OCTOBER and as of today we still have zero update on when it will be fixed but if we are parking in the garage they're still charging us $250 a month. I've asked for a concession on the parking fee and the property manager, Jennifer and her supervisor, Judy and they both just say there's nothing they can do and offer no solution whatsoever. Even when at this point, we have had homeless people staying in the garage, SEVERAL cars broken into, our bike cage has been broken into and nothing has been done. Also, they do not disclose that they have subsidized housing in this building so BEWARE. While I was living here, we had one tenant in what I assume to be subsidized housing and he slit his wrists in our lobby and killed himself by jumping off the roof of our building. This was again something that was never addressed so we were free to use the bloodied elevator and see the police tape up on the roof for ourselves. The next tenant in subsidized housing was using meth and left her crack pipes all over the lobby, would walk around the building naked, steal packages, and terrorize this building. After months of multiple tenants complaining the landlord PAID this tenant to move out. Yet, they can't offer a concession for parking!? The nail in the coffin is that I'm moving out and our elevator broke AGAIN so now I have to use the stairs to move out from the 5th floor. I asked if they could fix it quickly and again, Jennifer said there's nothing she can do. Long story short, DO NOT MOVE IN HERE.