Hello this was very important for me to do.i wanted to make sure i had put a review regarding my experience..I was referred by my dental office to come be seen at @ROOTVISION ENDO" to get a root canal. When you first walk in you are greeted with smiles and all questions answer. It's very nice and clean and welcoming environment.. another reason why I recommend this place. I was seen by doctor Chin and he told me exactly what needed to be done and also answered my questions that I have. I also met two wonderful staff members by the name of Mika and Connie who really help me in this hard time during my finance. Even if my insurance was covering the services I still had a huge balance. I tried to apply for the credit card but it was denied. However the wonderful 2 ladies had assisted me and really did all they can to help me. I really wanted to cry being that they were willing to help me. I would not know what to do if it was not for them.. please everyone come to ROOTVISION ENDO.. you will not be sorry or regret it... read more

My experience with RootVision was not good. They took a (very expensive) "3d xray" and as I left I asked if I could have it. They said they'd email me a screen shot, but when I called they said they didn't do that. I had to drive 30 minutes to pick up the cd, and when I brought it to my next appointment, it was the wrong CD - someone else's mouth. When I called, they said seemed unimpressed and said they'd mail it. I asked if they could maybe do something faster like fedex since they screwed up and she just kept repeating "we just mail them." read more

I respect your time so respect mine. Had an appointment at 11:30 and it's almost noon and I'm still waiting. If you're behind schedule you should notify your customers as a courtesy. I am editing my review after I received an apology. I appreciate that Mark reached out to me and took my concerns into consideration. read more

I was referred by my dentist to get my root canals done here. Didn't know what to expect but got to get it done. I called for an appointment and was lucky to get one the next day. Walked in and filled out some paperwork. The receptionist was very nice and accommodating. The office is very clean and modern. They sat me in a room and took xrays immediately. Dr Suh came in and explained what I would need. The office explained how much the procedures would cost and was surprised at the cost. Less than I had expected. I would definitely recommend this business. read more

I had a filling placed last month and within a couple of weeks the pain was unbelievable. Due to COVID-19, I was referred to RootVision Endo for a root canal. After verifying that it was an emergency, I was given an appt. the office is beautiful, calm and well maintained. The staff were all courteous and the doctor was amazingly understanding of my anxiety (I was shaking so much). All went well and never felt a thing. Thank you RootVision Endo! read more

Allow me to say this first! It's rare to find good service of any kind and everything is expensive these days... But, today I met with Norma at RootVision Endo and not only did she have great customer service, she got me 50% off one of the services I needed to have. WOW right? My dentist was Betty Suh and she had an assistant I didn't get her name but I like them both. They were very friendly and very gentle and also communicated with me before they did any work. I especially thought it was nice how the dentist counted down during the anesthesia so that I would know when she will be pulling the needle out since I was extremely nervous. I think this is what relaxed me, well that and my music I brought with me. This process was quick and painless. I had 3 shots and two shots only hurt a little, the 3rd shot was painless. A ROOT CANAL THAT IS PAINLESS, Figure that out... I have had bad experiences with dental offices, to the point where I had to file a grievance. I have been ignored even when I had an emergency visit. The most recent offices preferred to help everyone else. And that left me in pain, UPTIGHT and easily angered. I did expect RootVision Endo to be the same way but only a few minutes into this very elegant looking office, I started feeling good about where I was and soon after, my name was called. Fantastic! I am know longer in pain and my anesthesia is wearing off. Yep I am happy! If you don't visit RootVision Endo "YOU MISSED OUT BUDDY!". read more

If I could give more stars I would. From the minute I walked in to when I left nothing but proffesional. Nice offices, polite staff. I dislike dental offices and any procedures. They were very thorough and pain free. I would recommend highly read more

Appointment experience: I came home this winter break and was in need of a root canal. I was able to set up an appointment with Rootvision Endo and Dr. Choi was able to finish my root canal in an hour or less! It was quick and simple. Dr. Choi and his assistant was explaining their entire process to me both visually (on a tv screen hooked up to their computer) and verbally, making sure that I was aware of every step they needed to take to make my procedure successful. All of the staff is helpful and kind. I was highly satisfied with my first visit at this office! Billing comment: I accidentally made my root canal procedure payment with the wrong Visa card and I went back to the office the following day to request a change in my payment. The Rootvision Endo front desk was able and willing to carry out my request and refund/charge my payment method as directed! I was relieved and grateful due to the fact that I drove to another dentist office before Rootvision Endo to request a change in my payment method for my temporary crown. They refused to refund/change my payment method. :( Overall experience: Extremely satisfied. :] read more

We were referred here from my dentist for a re-treatment root canal & a cracked tooth (after starting with another endo in Torrance). First off let me start by saying - EXTREME dental phobia- so this is always a difficult process in finding a team we trust and are comfortable with (knowing ahead of time as a patient we require extra care & patience!) The staff was professional, kind, caring & patient from the first visit. The office is beautiful and very clean. Dr. Vaglio worked on my root canal. I was so nervous and in tears before the procedure! She took the time took to explain every step of the process and was reassuring and calming. Her follow up was absolutely amazing! We received a phone call about two hours after the procedure to check on us and to let us know she had been reviewing the CT Scan on the tooth and wanted to check in. A+++ Great care team and THANK YOU for taking the time with a patient with dental fears! I highly recommend this place if you need to have work done. read more

I was referred here from my dentist for a root canal. The staff was completely professional, kind and even funny. The office is beautiful and very clean. You know you are in good hands from the atmosphere. Dr. Suh worked on my root canal. I was so nervous and in tears before the procedure, this was all for nothing! It was completely painless. Aside from the initial needle to numb the area. It took a little less time than she said it would. I was pleasantly surprised. I highly recommend this place if you need to have work done. read more

They are wonderful!! I walked in with a horrible tooth ache and left feeling a million times better. I have a true fear, but Norma held my hand and Dr. Suh was super gentle with me. Hugs-n-kisses to the staff!!! read more

I had a root canal done here. The dentist was great but the clerk at the front desk mislead me. I went in and ask if I can pay the procedure cash. I paid cash but they went ahead and charged my insurance later. When I called to figuered out why they charged my insurance. They said they were not sure what the clerk at the front desk told me, but they only refund a portion of what I paid. read more

I really absolutely hate the dentist. I came in here scared and out of my mind thinking that everything was gonna be all bad. I told them I was scared and hated the dentist but now I needed the root canal. One of the receptionist came in and asked me if I had headphones to block out the noise. I told her no, so she brought me some headphones. They then begin to numb me, it helped a little bit. But once I was numb my anxiety went away and I was so amazed about the professionalism that was presented to me today. I did not feel a thing, I had my music rocking and it made me easy. Thank you doctor Choi and staff for making the dentist visit that much easier. read more

Dr. Suh and all the staff from the front and back ( Cynthia, Jaimie, Eli, Fabbi and Norma) are amazing. My experience has always been great on and painless. I appreciate the call back the following day. I will continue to refer people. Thank you so much for your hard work and peaceful atmosphere. See you soon!! read more

I was referred here but my dentist for a root canal for a tooth that had possible died after a bad filling done several years before that had initially had problems but was ok for several years. Started having mild discomfort when eating and notice tooth was turning dark blue/gray. Never had a root canal before and was scared to death of the pain. Staff and rootvision was great. They squeezed me in the same day I had seen my dentist for a consultation. Dr Suh was great! She performed some tests and I believe the tooth was dead. It didn't respond to cold like other teeth meaning the nerve had died. Probably slowly over the years. She recommended a root canal. She was able to squeeze me in the same day even thou they were so busy. Yes, there was a little wait but she let me know. Working in the Health Care field, I know it's not easy to see everyone in a timely manor but they were great. Dr Suh was very gentle and I didn't feel a thing, barely felt the injection with the local anesthetic. I have minimal pain after the procedure and have barely taken Motrin As for the bad reviews on yelp, both BS I think. One guy complained he didn't get a crown but I looked it up and Endodontis don't do final restoration. My dentist even told me I'd have to go back to her to get the crown. The other complaint is that of insurance. Uh, this crap and free ppl, they need to verify insurance or payment before they do anything. There are so many ppl out there trying to get stuff for free and it sucks for ppl working in HC as we are not paid buy the government and procedure equipment is expensive. There is no universal health care coverage like Canada. I see ppl for free in my practice due to EMTALA laws one don't get reimbursed for it and it's sucks, especially when in debt 200k for student loans. So please ignore complaints on costs/insurance. Overall, highly recommend this place. I only hope I never need a root canal again but would return here if I did. read more

Amazing! I hate the dentist, but this experience really changed my mind. The office was beautiful and clean. The front desk staff was professional and so nice to me! The woman that processes payments was the BEST! This office truly has exceptional staff! Dedicated to their work and just simply friendly with a great attitude. I love it! Now, lets talk about Dr. Mark Nugent--one of the best specialist I have even seen. I have had two root canals done previous to my visit at RootVision Endo, and there is no comparison! Dr. Nugent clearly explained the procedure to me and made me feel very comfortable. Its been a day since the procedure and I am in no pain, minimal soreness, and feeling great! I am soo happy and grateful I was referred to this specialist!!! read more

Dr. Choi was the absolute best with my daughter and her root canal. My daughter was in a whole Lot of pain because another dental office tried to price gauge us. I immediately called my insurance and switched back to my old dental office which made a referral for Rootvision. They accommodated us with an appointment for the next day. Norma was the best office manager that I've encountered. She was nice and did not try to get me to pay for things that I didn't need. I would highly recommend this office to anyone in need of their service. Please keep up The good work. read more

I had a really great experience at Root Vision Endo despite having to come here for a root canal. Connie and Scott at the front desk instantly made me feel welcome and relaxed even though I had high anxiety thinking about the dental procedure. Dr. Nugent is the best! He works fast but he is gentle and understanding of your fear of the drill. I would highly recommend this staff to care for your dental needs. read more

Well! The office is clean and modern, the equipment shiney and new, the staff is absolutely lovely and that's where it ends. I unfortunately have really bad teeth and have had too much experience with root canals and this place falls so short.. from the doctor and assistant who didn't listen to the patient when giving information to them, being out of a supply mid root canal, to everyone clearing the room for 10 minutes while my mouth was in the contraption with NO suction. Honestly a shit show all the way around. read more

This office is very disorganized and inconsiderate. I was notified 30 minutes before my appointment that my insurance wouldn't cover. I had already left work early and was driving to my appointment. The person who called me stated she was verifying my insurance benefits a couple of hours prior to my appointment. Something that should be done at least a day before to give themselves time to call the patient. read more

I was referred for a root canal and drove from another dentist's office (with an appointment) already numb. They had me wait 45 minutes and my local anesthetic started wearing off. I left. read more

This place is MONEY HUNGRY. I was able to get an appointment same day due to some pain that I had been feeling after my crown prep. My Dentist recommended that I go to this location since it's closer to me because of the pain I was feeling. After checking in, the dental hygienist takes some X-rays of the affected tooth and tells me to wait for the Endo. As the Endo walks in she looks at the images of my X-ray and asks me "what is going on?" I then explain to her that after my crown prep I had been feeling some slight pain and discomfort so my dentist referred me because she was concerned for the pain I was feeling and wanted to make sure it wasn't a deeper issue. The Endo then proceeds to tell me that I need a root canal. I asked her if she sees anything that was urgent that it needs to get done right away and she said "no, but it you want to have the pain and sensitivity go away then you have to get it done " I asked if she sees anything abnormal and she then said "no, I need to be able to get in to your tooth in order to see what's going on." After I said I'll think about it, she had me wait and went to go call an assistant so they can schedule and go over pricing with me. When the assistant came over to me she went over pricing and told me what I was due for after insurance coverage and I was suppose to pay the same day of my consultation because they were going to perform the root canal then and there. I then told the assistant that I needed more time to think out it and then she said ok and told me to wait for my check out paperwork. A few moments later the manager walks over to me because he wanted to discuss more on why I don't want to get the root canal same day. He then offered to give me a slight discount if I had the root canal done then and there. After I told him no he said that he needed to speak to the Endo and give my dentist a call because I was refusing to get the root canal the same day. He the came back to me and told that he called my dentist and she agrees with the Endo absolutely needs to perform the root canal right away because I'm in "dire " pain and he will give me a discount if I get it done now. I said no, yet again. Upon check out then wanted to charge me money for the consult when they had ready told me that there was no charge for my consult. I wish I can give this place ZERO stars but I can't. They are completely MONEY HUNRY read more

I had two major root canals done just this morning with Dr. Betty Suh and it was utterly painless. I was referred to this office by my general dentist office that couldn't see me. I needed some emergency work done on a molar I broke and that was breaking further. I called yesterday 6/26 and I was accommodated with an appointment the next day. Despite it being a dreadful emergency, this was the most pleasant dentist visit I've ever had. The whole staff was welcoming and made me feel at ease because I was having some nerves. The office manager was extremely helpful with breaking down what my insurance was going to cover and answering all my questions. Dr. Suh was extremely helpful and honest about what she believed to be best for me and gave me her recommendations without making me feel pressured. Such a stellar staff and I can't thank them enough for a painless experience. read more

I highly recommend this office!!!! Walked in and was greeted warmly by the front staff. Felt as if I was home. The office is very clean and smells great! Nothing like the typical dentist smell. Soon after I filled a few questions and papers out I was called in and was consulted by DR. Nugent . I got a root cana done by DR. Nugent . The whole procedure was painless!! read more

The staff is professional and the facility is very clean with a relaxing atmosphere. I was very nervous and Norma shared her personal experience with me for reassurance. Dr Nugent has a very calming demeanor and gentle touch. I would recommend this office to my friends and family. read more

RootVision Endo - One if the first things you see when you enter the office. - Endodontists Near Me - Torrance, California

My daughter dentist referral her out for a Root Canal I called Rootvision to make and appointment Gaby answer the phone she was really professional and helpful, I explain to her my daughter had a lot of pain and she was able to get her in the next day , When i got there staff was really friendly and professional, When my daughter when in to take the x-rays she was really scare she is only 12 year old it was her first time getting a RootCanal ,,, Dr Nugent was the Dentist that my daughter saw he was really great !! He explaining my daughter Tooth Problem and did the work and got her out of pain , Norma came in and explain my daughter treatment and finance she was great explaining everything . The only thing i can say i highly Recommend great staff and Dr's !!! read more

Needed a root canal done and came here. Best place ever. Went in scared and Dr. Nugent plus the staff put me to ease. So happy I got it done. read more

Five stars because 1. I got an appointment right away !! 2. Dr. Nugent was so gentle. He made me feel comfortable and did my root canal within 20 minutes 3. Dana, his assistant was super comforting 4. Norma was so nice and even referred me to a general dentist 5. Office super nice and clean Thank you to everyone there !!! read more

My doctor for the root canal was so kind and made me feel comfortable for the procedure. I was in & out of the office quick and they used local anesthetic for the procedure. I experienced no pain during procedure (except for the numbing injections of course) and I only needed some ibuprofen for the pain the next day and that was it ! Highly recommend coming here and seeing dr. Kim Vaglio, D.D.S read more

RootVision Endo - Highly recommend this Endodontist - Endodontists Near Me - Torrance, California

My experience was not so great. At my first visit team said I need root canal and after that they will fill the cavity. Today they have done the root canal and said I have to get it filled at doctors office who referred me read more

I normally only yelp about food places, but I was too impressed with Rootvision to NOT give them a shoutout. First of all, their office is DAMN nice. You get your own frickin' flat screen tv to watch while waiting in the dental chair, and while you're examined. The place is totally sterile, the way a dental office should be, though I can certainly say most offices don't live up to this standard unfortunately. The staff was very friendly and accommodating. I had been having a lot of pain from a botched root canal. I think Dr. Nugent sees a lot of those, so he did a great job fixing the problem and I've been pain free ever since. He's very knowledgeable and shows a lot care and concern for his patients. It is easy to reach Dr. Nugent or his colleagues during off hours for any concerns. I had problems getting my antibiotics filled at the pharmacy, but Dr. Nugent was able to sort this out for me on a Sunday. While I hope I never have to get another root canal again, if I do, I'll go back to root vision. read more

This appointment was for my 13 yr son. I think I was probably more scared than he was, but the office-was amazing. Everyone was so nice. I definitely give 5 stars read more

The office is modern, clean, and well-equipped. The staff was courteous and helpful, and took the time to explain my insurance coverage as well as my financial responsibilities. I was in pain and needed an emergency root canal, so I was a little stressed being from out of town, but I appreciated them for fitting me in and addressing my problem so quickly. Dr. Nugent was very experienced and proficient, and the treatment itself was not painful at all (much to my relief)! I hope to never need another root canal again, but would definitely recommend my LA friends to come here if they should ever find themselves in need of one! read more

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Dr. Nugent and his assistant were amazing! I made an appointment for a consultation for a root canal and within 10 minutes of confirming I did indeed need one, they were prepping me for the procedure. I felt absolutely zero pain, minus the needle from being anesthetized- which is normal of course. The procedure took less than 20 minutes and it's been 2 days since. I still have absolutely no pain and highly recommend visiting this location if you need a root canal! The staff is friendly, the office is pristine, and the environment is easy going. read more

I was experiencing pain (tooth throbbing, ice pick headaches, ear pain and sensitive tooth) after I had a crown done. My dentist referred me to Rootvision Endo in Torrance. I called yesterday and was able to get an appointment this morning. Dr. Nuget and his staff were amazing! Front office staff and endo assistants were very friendly, organized, and experienced with beautiful and clean offices/COVID-19 precautions in place. Dr. Nugent consulted with me and I went forward with having the root canal procedure. The only slight discomfort I felt was when I was given the Novacaine injections. The actual root canal procedure was totally pain-free. I have had root canal procedures before but this one was amazingly pain-free. Dr. Nugent was AWESOME! Thank you Dr. Nugent and staff! I would highly recommend this place! read more

I usually never write Yelp reviews, I usually just observe the reviews when making decisions on where to eat, what to do, or in this case, where to have my root canal retreated. However, this experience was so great, that I HAD to write a review. I'll make this short as possible. 1. The office is beautiful and welcoming. It's so modern and feels new and clean 2. The actual patient rooms are all of the above as well. 3. The treatment!! I love, love, love Dr. Vaglio. She was amazing. The type of procedure I needed usually takes two visits but she promised she will try to accomplish it in one and she did!! It was ONE visit with no pain and full of comfort. They even gave me a blanket because I was cold! Dr. Vaglio and her assistant were so attentive, caring, and cognizant of how I was feeling. It was quick and painless. Afterward, Dr. Vaglio kept telling me how good I did and gave me a hug, which made me so happy because I planned on hugging her anyway for how nicely and greatly I was treated but didn't know if it'd be awkward! Overall, my visit was great. I highly recommend this place, to anyone. Best experience ever. Thank you, thank you, thank you. read more

Run away from this place!! These people are unprofessional, rude, unreliable, just the worst dental office I have ever felt with. You feel like you are talking to aliens who does not understand what you are saying. They are dishonest, liars, provide you with wrong information, twice I went there, could after confirming over the phone that they have submitted and confirmed insurance coverage, and they don't perform the treatment saying that insurance did not approve when insurance confirmed approval. These people are "fishy". There are a lot of decent, professional and honest dental clinics in this area, this is definitely not one of them. Insurance company are investigating due to too many complaints. read more

I got two emergency root canals today due to having a horrible toothache all of last week. Thankfully, Dr. Choi was able to see me quickly (within a few days of contacting). I was impressed by the peaceful & calming atmosphere of the office, friendly front desk staff, all the protocols to sanitize & keep everyone safe during this COVID-19 season, and most importantly, by Dr. Choi. He discussed with me in detail through visuals what happens to my tooth, why I need the root canal, and exactly what the root canal process is like. He finished both root canals in about one hour (my general dentist had estimated about 2hrs per root canal and multiple visits for each tooth) and the best part is both root canals were painless. After the procedure he discussed the end results with me visually and I was able to see on my x-ray exactly how my teeth were treated and how the root canals turned out. It's been about half a day since the procedure now and I gotta say I'm impressed, I'm feeling great! Thank you, Dr. Choi and Rootvision Endo! read more

I came a few years back for a consultation, but could not afford the procedure. Went to my regular dentist again and was told that I really needed to get my procedure done, so I bit the bullet and went for it. I was nervous on the day of the procedure but Dr. Vaglio was AMAZING!! She explained everything well, made sure that I didn't feel any pain during the procedure, and I'm VERY surprised that I didn't really have pain afterwards! Just soreness and swelling, but that was to be expected. Had my sutures removed and we were both surprised at how well I'd healed in just a week. I would definitely come back and I HIGHLY recommend this office for any dental surgery. read more

This place was clean and the dental assistants and doctors knew what they were doing. I went in for a root canal with a belief that root canals are excruciatingly painful. Boy, was I wrong. The only pain I felt was when they injected the novocaine and it was just like a pinch. I highly recommend them for dental work!!! read more