True worst WiFi, they cleaned the room and took all of our towels and told us that we had until 530 to get more towels. I reported it at six and they charges $30.. they never have any great customer service and they're so quick to charge you for whatever should be included as far as amenities such as towels. read more

It was way over priced for what they charge.. was a 50 dollar hotel room at best . Window ac they charged because of the beach

Cancele my reservacion en Marzo porque no pude salir de viaje. Y ya es Junio y todavia no me han devolucionado my dinero a mi cuenta bancaria. Te dicen que se tarda 30 dias en regrezar tu dinero pero lo que no te dicen es que ellos no lo van a regrezar. Tu vas a tener que llamarles y ellos te van a decir que hagas un reclamo con tu banco y que tu banco se encargara de pedirles el dinero a ellos. Esto es un proceso que se tarda mas tiempo como 2 or 3 meses mas. Por esta razon no recomendaria a nadie a este lugar. I canceled my reservation in March because I canceled my trip. It is now June and I have not gotten my refund back. They tell you when you cancel that it takes 30 business days for you to get the money back. They dont tell you that You will not be getting that money back. Youll have to call the hotel asking where is the refund and they will tell you you need to contact your bank and file a claim so that the bank can get you your refund. This process takes a couple more months. For this reason I would not do business here again and recommend anyone else to stay somewhere else. read more

Did Covid change Rosarito Beach hotel? Thought I'd update my review since I enjoyed myself so much this time around. Only difference is that the suite was super duper clean and it was upgraded. We really enjoyed ourselves soooo much that we planned a late summer trip with the whole fam. See you soon! read more

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We have been going to Rosarito Beach hotel for years!! We just got back from Labor Day weekend and I will say we were very disappointed. We stayed at the Pacifica tower and our room was dirty upon arrival. We found dirty clothes and the back sliding door was filthy. The Jacuzzis were luke warm and the water was very murky. The customer service over the phone (when we made our reservation) and upon check in were excellent, but onsite was terrible. We are sad to see this beautiful hotel go down hill read more

Not worth what we paid for 3 days and 2 nights with parking $260 approx. Let's begin... Booked online through the website, no 2nd or 3rd travel sites. The rooms in pics looked ok, so I thought they would be comfortable..ammmm WRONG! Upon arrival, hotel lobby had a very rustic look..which I LOVED! saw a lot of signs *For sale! And pics of what I believe are some time of timeshares or vacation homes. Well, that made me think WE ARE PROBABLY GETTING THE ROOMS THAT ARE NOT SO GREAT! We gave our parking ticket to the recepcionsit which she gave us another one to keep and give when we left (stay tuned for parking info!) Walking through hotel to get to our room, we were told we were on Coronado area..am so not the big building that said ROSARITO BEACH HOTEL which you could see from main road. Ok, let's keep walking: 3 rd floor, ocean front view (its extra $, which I knew) okkk..room seems ok, bathroom and shower area? Ok, not bad! The time was here: SLEEP! Think again!?! BAD WAS SO DAMM HARD, UNCOMFORTABLE, PILLOWS WERE FLATTER THAN AMM.. a think crust pizza 2 nights!!! Oh lord here we go.. YUP!! Back and neck pain for sure. We expected fireworks noise, that was ok BUT!! Not the smell of burning fireworks to come in the room when all doors were CLOSED!! try sleeping in a room smelling like gun powder!! Not good!! Let's order, room service...food was ok, hamburgers and club sandwiches...not bad! But where could we set our food to eat? Amm yeah bed, not even a small table!! Only the dresser which we had our stuff on because it didn't have drawers!! The small coffee table next to beds: phone and lamp you couldn't move to set plates because they were secured on table.. Only small drawers on the coffee table, not much could fit inside. Pool!!! Jacuzzi!!! Ok, at least that would be ok right?? WELL, NOOOOO!!! we went in and realized the water was cloudy and so much cramp inside of it and it was early so not many people inside...guess?? they dont have a running pump to filter all the nasty water from the use of people who clearly have NO clue they can get an infection, YESS!! Infection, water doesn't circulate and it had a thick gray/white film at the ends of pool!! I sent them a message through messenger asking how often it was cleaned, no answer! Just: we will forward your message to front desk and they will call you...NEVER answered. Next morning, I confirmed!! They connected a filtering pump system and started to clean it?! Well for such a huge pool and only 20minutes of cleaning? When you water is not constantly circulating? For so many guests?? NASTY AND CARELESS FOR YOUR GUESTS! Not what you pay for!! The pier was CLOSED!! I get that if it needed repairs, they would close it down but at least tell the guests before they book! One reason why I booked, is the pier..had seen that only guests could access so I said to myself *next time will stay at that hotel! BIG MISTAKE Cleaning: the employees keep up the place but they can only do so much with what is provided to them!! Curteous employees but not the restaurant or bartending employees!! Damm rude, ohh!! But if you were white? You would be treated different!! Sad to know my own mexican race discriminates us..when we are also tourists!!! Pool access and convinience to the party area in rosarito but hotel is not worth it!! Ohh, they charge for parking..why?? WONT BE COMING BACK HERE!! Staying at fiesta, they were booked but next time I will call way ahead! CHECK WHICH REVIEWS ARE ACTUALLY OF THE HOTEL WE STAYED IN, NEW HOTEL NEXT DOOR AS PART OF THE ROSARITO BEACH HOTEL? ITS NOT WHAT WE GOT!! NOR WERE INFORMED BEFORE HAND..WE THOUGHT THAT WAS WHERE WE WERE STAYING!! NEW BUILDING.. read more

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Beware of this place they will steal your money! Son unas ratas!!! I repeat Do not stay here, do not charge your electric car here, we used their Tesla charger for 50 min. And they charged $20, they charged us another $20 to leave the hotel bc we didn't have the ticket they gave us which they didn't say we needed. read more

This past weekend, we stayed at this hotel, and we had a great time. Their gorgeous pool was great for my kids, and the waitresses were continuously asking if we needed anything. The museum and overall original Mexican decorating are amazing, but the chambers are too ancient and not very cute. Este pasado fin de semana nos alojamos en este hotel y lo pasamos genial. Su hermosa piscina fue genial para mis hijos, y los camareros preguntaban continuamente si necesitábamos algo. El museo y la decoración mexicana original es general son increíbles, pero las recamaras son demasiado antiguas y no muy lindas. read more

Hotel was over all great but had a terrible experience with room service. My wife ordered dinner, I wasn't aware of what she order. When room service came she was in the shower so I answered and payed. There was nothing itemized on the receipt mind you. The waiter dropped off pizza and 3 tacos. I didn't think anything of it. When my wife sat down to eat she said she didn't order the tacos. I assumed they just messed up and thought she said tacos and I thought I had paid for them. About 10 min go by and knock on the door. It's the waiter demanding the tacos back. Luckily we didn't eat them. I asked if we were charged for them. He got mad snatched them away and walked away. read more

Stayed there 08/13/2021 Location was grate especially for the Baja Festival Super close to restaurants, bars. We staid in the newer tower, down side was that the wall from the bathroom to the room was a glass you could hear everything very uncomfortable when staying with friends. Our patio furniture was 2 plastic chairs and round table, 2 broken reclining lounge patio chairs. The two chairs in the room were ripped and flat, uncomfortable. The twin beds were sinked. The food and drinks was good. Towels for the pools down side the pool bar was closed. If you're there to just sleep it's fine very expensive for the quality but I understand the prices got jacked up because of the festival. read more

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This place is OK but beware of the ATM machine. They have a skimmer that reads your ATM card and they are able to capture your pin and rip you off for up to $600 a day. read more

For my first experience in Mexico, I was pretty impressed with this hotel. Not only is it located within a couple of hours of San Diego, which makes it easy for a weekend getaway, but it's also a great value. Seriously, check our their deals on Living Social and other similar sites and you can get an amazing price for the weekend. Based on that alone, I will definitely consider returning here. For two nights for two people, I paid about $270 plus tax and resort fees. This included not only the room but also a daily breakfast for two, six margaritas and two 30 minute massages. This also was for a stay in their newer tower rooms, which I've heard are worth the additional cost as the older rooms aren't nearly as nice. At first glance, the tower suite is quite impressive with a large balcony that overlooks the ocean and a separate bedroom from the main area. However, we did notice that some of the finishings, specificially in the kitchen area, were on the cheap end. The balcony furniture could use an upgrade too as the cheap white plastic table and chairs didn't fit with the nicer vibe of the hotel. The bed also needs an upgrade as the mattress was not comfortable and I had trouble sleeping on it. Way too firm for my liking. The bathroom, however, was nice with a separate shower and tub and a toilet closet. I wish I would have had time to soak in the tub but it didn't fit into our weekend activities. I wrote a separate review of the Azteca restaurant but I did appreciate that daily breakfasts were included in our stay and I must say that the buffets were amazing! We also received a complimentary dinner mariachi buffet on Saturday night but it didn't impress us much. My main issue, as a picky eater, is that nothing had labels so I was hesitant to take something without knowing what kind of meat it was. There also wasn't a lot of vegetarian options for my vegetarian boyfriend. We took advantage of the pool, which was strangely easy to get lounge chairs at. In fact, there was no one there when we showed up but it seems the party got started a little while later as more people arrived and there was even some music playing. While it looks like they have a bar at the pool, it wasn't in use and the servers were hustling back and forth from the inside bar to bring us our drinks. The margaritas were strong and the alcoholic banana berry smoothie tasted delicious and was probably dangerous as I couldn't taste the alcohol at all. While we didn't take full advantage of the beach, it is just a short walk away and looks to be rather nice. The spa is charming with an old Hollywood vibe that I really liked. We booked a 30 minute couple's massage and I was impressed with my experience. I definitely felt more relaxed afterwards and could have gone for more. Don't forget to book ahead! We didn't and couldn't get in on Saturday and had to resort to a Sunday appointment before we packed up to leave. For an affordable weekend getaway, I recommend checking out Rosarito Beach Hotel. You feel like you're much further away from home than you and you can get a nice Mexican resort experience without breaking the bank. read more

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BEWARE! I was waiting in front of the hotel with our luggage when a man, who pretended to be an employee, put my luggage on a wheel rack then took my purse from my shoulder and put it on the rack. He then proceeded to roll it inside the lobby. I told him, "No. I'm waiting for my boyfriend". He said, "don't worry. It'll be inside." I was not about to let him take my purse without me ,so i rushed to follow him because he was moving fast. There was a women, who looked like a guest because she was holding bags on each hand, walked next to me, asking to me in Spanish, asking how long i plan to stay, making small talk. When she asked me to take a pix with her, she gave her phone to another bell hop. She told me look at the mural, which i thought was odd. He gave her phone back to her because it was not on camera mode. She kept telling me turn to the wall, not the camera, which i thought was odd, so I looked to check on my purse on the rack, and i saw that same guy going through my purse. I ran to him, shouting, "what are you doing?" He was startled and replied "nothing". I said, "i saw you trying to take money from my purse!" i yelled at the lady, "you're trying to distract me!" Of course she denied it. I was making a scene in the lobby. None of the employees at the front desk tried to intervene. I suspected the bell hop was in on it because that couple was too comfortable in their surroundings, like they've done it before. How could R.B.H. security allow these thieves to roam around the premises, stealing from their guests? I told the manager i want to cancel my reservation because i don't feel safe here and to refund money. He said i could only be issued a credit to use by the end of the year, which is only two months. They even refused to upgrade my room. No compassion whatsoever. read more

Great location. Really good room with kitchen. The bath tub needed to be reglazed and the patio furniture was rusted. My biggest complaint was not enough pool furniture. I am at a resort but I had to lay on the itchy grass and many others had to as well. Good for Mexico standards but come on.. they can do better. read more

Check in and check out was fast. Staff was all friendly and welcoming. It did take long for our room to be made up. We left for lunch, came back and our room was still not done. Went to the pool, came back and our room still wasn't done. Once we were getting ready to leave for dinner, they come to do our room. Food at the Azteca was great. Try the red chilaquiles with chicken :) We had a beautiful view from our room in the second floor in the Pacifico Tower. We will definitely come back again! read more

Rosarito Beach Hotel - Hotels Near Me - Rosarito, BCN

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Cons Stayed for 1 night Way over priced if there was a motel 6 would have gone there instead. Rooms are very outdated and uncomfortable. Windows and door not sealed you can hear restaurants music from this area Pros great butler service Maybe with the history in this place, it could open as a museum instead. read more

I've been going to this hotel for over 10 years and we go multiple times a year. I've seen the customer service and the room maintenance deteriorate with each year. They charge US prices but don't maintain the property to make it worth it. The past 2 times I've been here the rooms smell of sewage. This last trip the charging stations for the EV are down and have been down for a month now. When I asked about them they said they don't belong to the hotel...yet they lock them up and you have to ask them to use it. The people at the Check in/out is a hit or miss...the one I interacted with today was super rude and petty. They forget that they have a job because we come over and give them our business...they need to do better. read more

Definitely not a place for families. The placed is runned down. Security guards think they are real cops. You can hear explicit music from all the balconies, so you can't hang out if you have kids. The room had a sewer smell. Broken elevator as well. It had potential, but under different management perhaps. Excellent views from room, but that's about it. ​ read more

Rosarito Beach Hotel - Hotels Near Me - Rosarito, BCN

I would not even rate it 1 star, but that's the lowest I can give. Service was horrible from the beginning to the end. Check your room. The room that we first got the pillow had hair all over it. We asked to be moved, but they didn't want to end less. we paid more, so we did pay more. You would think they would have a complimentary lunch of something or a small discount, nothing. We always stayed at this location, but after this time around, we will be looking somewhere else. Don't stay here read more

Beautiful Hotel and is walking distance to everything! Highly recommend staying here when visiting Rosarito. read more

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Nice hotel but customer service from the front desk and Bar located inside could use some improvements.

Stayed with my family for a couple of days and this hotel is the worst hotel here. First of all they told us our room had a sofa bed and after being settled in the room the sofa was not a bed at all, it was a hard piece of wood sofa, therefore we had to pack our things and move to another room. There must be a drain problem since the room stunk. The beds are hard and when my son tried to reheat his food from lunch, they said he had to pay $500 pesos to borrow a pan in our 1 bedroom with a kitchen‍This place was the worst, save your money and stay elsewhere. read more

We stayed two nights on the weekend while attending some family events in the area. This hotel has a great location. The private access to the beach is good. The restaurant servers are very attentive, though the house drinks are served with stale alcohol. The food is okay, with a mix of Mexican and American style entrees. The hotel is old, but we found our room to be clean. Our beds were so firm that we could have set a glass of wine on the mattress, and then rolled around on the bed without it spilling. This is not really a hotel for families anymore. It is like a party hub for adults only. A lot of the people who stay here are drinking openly in the early afternoon, hauling their portable coolers around the pool and up to the jacuzzi, lighting up while soaking in the pool, staggering, yelling through the hallways at 3 a.m., and disrupting the peace. The staff understand this and make no apology for it, but instead seem to blame us for choosing to stay. We did call security one night, who made more noise than the annoying guests, but all was quiet when security left. On the bright side, the early part of the mornings are serene and peaceful while they sleep it off. read more

This place has so much potential, but it is complete disrepair and disarray. I have been here twice now - once for Valentine's Day weekend in 2016 and just this past Labor Day weekend in 2021. The hotel has 3 separate buildings: Coronado, Playas & Pacifico. Each building has its own designated pool and jacuzzi, and they only allow you to use the amenities of the building you're staying in (each has a different wristband color); HOWEVER, if you stay in Pacifico, you can use all the pool areas. Pacifico Tower is - by far - the nicest of the three. The other two buildings are tired, dingy and are well overdue for a remodel. When we arrived around 6pm, there was a huge line at the reception desk and only two employees working, who were also answering the phones while they helped us check in so the whole process took about an hour. The bellman helped us take our luggage to your room, which was about the only nice touch. When we arrived to the Pacifico Tower, one of the three elevators was broken with caution tape strewn across, which caused long lines and wait times, especially during Labor Day weekend. There are signs that say only four people per elevator due to Covid-19; however, the elevators were jam packed since the building is massive (20 floors). There are signs that say masks are required in the public areas, but that is not enforced whatsoever. There is also a rooftop pool at Pacifico Tower, but there was no way to get up there since the ONLY public elevator which goes to the rooftop was closed so we asked the housekeeping, and they let us use their back elevator to go up there. They only provided us 2 bath towels and a bathmat. There was no hand towels or washcloths, and I didn't waste my time calling for them to bring them. The paint was peeling off the bathroom ceiling, the toilet cover didn't stay up unless it was sitting on your back (gross), there was a tube of mascara on the bathroom floor, makeup smashed into the bathroom floor, hairs in the bath/shower, dirty/moldy bath/shower, rusted balcony furniture, nail clippers laying on the balcony, kitchen cabinet doors are nailed shut, futon/couch was ripped up, and there is no iron. If the price was more reasonable, I might have more mercy for them, but for $249/night in Mexico, I expected a great experience. We had an expired TravelZoo voucher, which says right on the voucher, "The amount that you paid for the Voucher is the 'Base Value.' The Voucher may be redeemed for the promotional offer value prior to the Promotional Value Expiration Date. After the Promotional Value Expiration Date, the Voucher may be redeemed for the Base Value. The Base Value of the Voucher does not expire unless and until the Voucher is redeemed or refunded." Yet, they only let us use $249 of the $299 voucher for the room but refused to let us use the remaining $50 balance for breakfast. This place exists solely because it's the biggest and most well-known hotel just south of the U.S./Mexico border. The management is poor, and the employees are stressed, which shows through to the guests. There is no love shown to the guests or in the maintenance of the rooms/buildings. Avoid this place at all costs. Also, if/when you're headed back to the U.S., use the Otay Mesa border crossing or the Tecate border crossing to save yourself ± 4 hours. The San Ysidro border crossing is a mess. read more

We stayed 2 nights there was no hot water they told us to let the water run until it got hot it never did. The water in the pool was freezing cold. The staff was rude we asked for towels and they never sent them to us I am very disappointed I expected a lot more. The Italian restaurant was horrible. read more

Book a room in the Pacifico Tower! This is the newest building addition to the hotel; rooms are modern with Mexican decor. Every room has a panoramic ocean view. We stayed in a suite that included a king-sized bed, full bathroom, living room, kitchenette, and balcony. The suite was clean and spacious. The tower also has its own pool with a full bar. Next door are the two other towers, a restaurant, and lobby. We ate breakfast at the restaurant; the chilaquiles were great. This is going to be my go-to hotel for weekends in Rosarito! read more

I would definitely try a different hotel- nothing provided, no towels, soap, shampoo etc, unless you ask for it. And really outdated and not very clean. read more

I'm quadriplegic & use a wheelchair so I called for info about their "accessible" rooms. They only have one, out of that huge hotel with multiple buildings. The one room is not wheelchair accessible because of the bed -- it blocks out the bottom which prevents me from transferring from my wheelchair to the bed. Most hotels are like this but the staff is happy to adjust things to make it work for their guests. The manager was borderline rude in the way she kept insisting that they refuse to help me make a minor change of the bed's frame. Do yourself a favor and book your stay someplace where the management is interested in helping you, instead of insisting that they won't. read more

Realmente nada seguro..la primera noche nos toca alguien ala puerta queriendo entrar diciendo según k solo checa para ver si ya hay alguien en el cuarto..platicamos esto con otras personas en el bar y lo mismo les paso este lugar no es nada seguro y cámaras de seguridad no hay en ningún lado..los cuartos lucen viejos y nada limpios no lo recomiendo read more

The pacific tower room was ok. Not 100% clean but ok hotel. The price for $210 a night excessive for the type of hotel. The front desk guy was a really asshole did not care about providing information about the hotel. And giving the wrong directions to a guy that he send to the wrong tower. I saw this 2 guys arguing with him and a girl and he confronted them with shit attitude and wanted to fix with them. At check out he totally ignored other people that were inline first. I had to stay here multiple times and if this is how they treat their guests everyone should start looking at other options. This place vv read more

Looks are deceiving. I really wanted to like this place. It's such a shame that management just let this place go. First, check in takes forever. They only have two people checking in people for the hotel and for RCI Owners. It can take up to two hours. When we checked in, they asked us to upgrade our rooms, we gladly accepted. But then when we got to the room, there was hair and sand all over the bed. The bathroom has someone's boxers. We were appalled. Then the couch's leg was broken. No air conditioning and no fan. Then we also had no towels. There were stains on the bed cover. Water stains on the ceiling. broken window with no glass. Had to continuously call the front desk who was busy and ended up walking all the way to the front desk. While we were complaining, another customer was waiting behind us. She too said they checked her into a dirty room with towels all over the floor. An employee who spoke to us said he was disappointed by management. He mentioned that he too was excited to work for them but they don't care. That linens are poor quality and they've been using it for years. So it depends on where you stay. I'm sure if you are using RCI, the rooms are much better. They have a separate building just doe RCI members. I was surprised RCI approved of this facility but it makes sense now. AAA approval should be revoked. It's a lie. Maybe back in the day it was nice. Not including the RCI building, they have about three more buildings. But regardless of the rooms, you can tell by looking at the outside amenities, the place needs updating and renovation. It's such a shame. This place has so much potential. As far as security, you will not see an employee walking around. The gate to the main beach is unattended for anyone to walk in. I did it even see cameras. Only in the main lobby. WiFi is only available in the lobby and by the main pool near the restaurant and bar. Food is subpar. Yea, I would stay here again and I stay at places that are run down but I pay for that crappy price and expect it. read more

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1st time in rosarito And I have to say it was a great time I love the view from the room of the ocean Just wish I was stayed in the other tower good it was newer I think our tower as built in the 60s AC didn't work and the elevator was little scary But didn't stand a Room much is hung out the beach and was very close deaf me gonna stay here again read more

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The rooms were disgusting Super dirty the sheets were also dirty the only good thing about this hotel was the food . Don't go to the buffet they will literally serve you half of an enchilada It's best if you order from their menu. The staff Super nice and helpful. read more

I've been coming here for years and we love this place because it's walking distance to the beach but our experience this weekend was not as good. The workers are externally rude. We had breakfast at their restaurant and the service was horrible it took them forever to get us a drink and food took over 30 min. Food was bland no flavor at all. We went to the pool and it was so dirty. The room was clean but my daughter wanted to use the tube and the water was so cold in the room I had to boil water to get her warm water. Over all experience here was horrible if I would give them 0 stars i would read more

5 stars for the ocean view 5 stars for the short walk to the beach 5 stars for the location 5 stars for the fast pass they offer for border crossing 4 stars for the free buffet dinner on Saturday night 4 stars for a parking structure that our truck fits in 3 stars for the free fireworks show but... 2 stars for the fireworks that went off when you are trying to sleep 1 star for the stupid wristband we had to wear the whole time 1 star for the awful bathroom 1 star for no iron in the room Overall, I would definitely stay here again but in the newer tower. read more

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So I stayed at this hotel for Memorial Day weekend. I didn't read the reviews or anything, kind of just came along for the trip and paid my share to the person planning. We got the suite with two bedrooms and the view was so nice! I loved it. Walking in, you see a pretty decent sized hotel room with a kitchen and everything. But when it comes down to the nitty gritty, there was just a lot of negatives about this place. We stayed on the seventh floor and the elevators were probably the most annoying part. We waited so long just to get on the elevators! When we'd finally get on, it stopped on every floor and there was just no option to go straight to the floor we're on. Sometimes it would even skip our floor and we'd have to go all the way up and then back down. We waited so long for the elevator that we just used the stairs since we had a reservation and didn't want to be late. We ended up being late because the stairs took us to an unfamiliar part of the hotel! Now, more about the actual room.. it was nice having a kitchen but there were no paper towels or towels to dry your hands. I just feel like the kitchen should have some sort of towel. I would also recommend wearing shoes around the hotel. I wore socks and my socks were SO dirty. It was pretty gross. One of the bathrooms (the master) smelled like a porta potty or sewer, it was gross. We went out for the day and came back and the ENTIRE hotel room smelled. It was pretty gross. The furniture is also worn in and needs to be replaced. I did enjoy the pool with the bar outside. Overall, the hotel was okay, definitely a lot of cons. read more

After many stays we have finally reached the point of no return. We started July 26-28. Like always we paid the extra cost to stay at the "new tower" PACIFICO TOWER. We do like having access to the heated pool and the two hot tubs. But this stay was the last straw. First day there was no power they had the generator on which was for the Pacifico tower. However, the pool was NOT HEATED the hot tub lights and yet did not work. My kids were looking forward to the night swim but it was too dark to enjoy. Our Room had several problems. AC WAS NOT WORKING ALL STAY LONG. room temp never went down 78 degrees. I have a 2 month old which I tried giving a bath but the tub wasn't working once we got it to work the water came out brown . I called front desk several times with zero success. Went down to the lobby in the dark hallways. Only to see a line out the door with guest check in or leaving this hell of a place. Went back to the room decided to try the next morning. Power was out again in the morning. Coming back briefly and then loosing power again. At the pool I over heard another family saying they had been upgraded for free to the Pacifico tower after complaining their tower had no power. We decide to check out earlier then Expected as we had enough. At check out I politely asked if there would be some sort of compensation for the stay. I was told it wasn't their fault the power went out which I agree. The front desk clerk even said she came back to help after hours bcuz she understood people were upset. I told her that was nice of her to do her 10 min drive as she said. But I did a 3 hour drive to have this happened. I wasn't asking for a refund just a decent discount. The other desk guy said we upgraded you to the Pacifico tower as a courtesy. I said sir We PAID FOR THE PACIFO tower he didn't know what to say after that. He offered a 10% discount and didn't care to hear me after that. I told him that was not fair how people were being upgrade for free when they had paid half of what I paid to stay at the Coronado tower. I was looking for at least a 50% discount on my stay which would be the equivalent of the other customers getting upgraded. But nope they didn't care they ask me to call the manager which I did and she rudely handle the call and hung up. read more

Rosarito Beach Hotel - Hotels Near Me - Rosarito, BCN

Great location, easy to walk to all the bars and restaurants so I'll give it a little credit. We booked a one bedroom suite with a little kitchenette. The view of the pier and ocean was perfect but the suite was in really bad condition. Towels were yellow and stained. Couch was stained as well. The pool area was very nice but the rooms can use an update. read more

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This place is special to me and my wife. We have been here four times now. The room is wonderful. The view of the ocean and the sound of the waves at night is mesmerizing. It's read more

Rosarito Beach Hotel - Hotels Near Me - Rosarito, BCN

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I have to say that i am very disappointed in my stay. Check in had a ling line!! I called to make my reservation over the phone because Expedia was sold out. I picked the Jr suite off the Expedia cite. Its a scam scam scam they gave us one of the old rooms that doesn't have wifi or an AC in the room! The AC is only in the living room & the beds are rock hard. We went to the front desk and they couldn't help us out in any way because they were "fully booked" stay somewhere else! Not worth the hassle. Oh! The bathroom tub is disgusting as well. Must smells as well! H o r r i b l e. read more

Rosarito Beach Hotel - Disgusting tub! - Hotels Near Me - Rosarito, BCN