Delivered to the wrong house, if we didn't have a ring camera which proved no one delivered it I suspect we would've been charged based on the conversation. However, we were refunded so that was nice. Just a waste of time. read more

I really tried. I gave them several chances to make a pizza that lives up to their fancy, not inexpensive, offerings but after 6 pizzas (varied varieties & toppings) I gave up. Done with this Rosati's (and maybe the entire brand) Where do I start? 1) the dough was tasteless & dry (I don't know for sure but it looks and tastes like commercial "restaurant supply house" pre-made frozen) and thin. Even ordering double dough was no improvement, still too thin. 2) the tomato sauce was so sparse and flavorless that I had to check to see if I mistakenly ordered it with no sauce of it there actually any under the cheese. 3) then there was the tasteless cheese, no stringiness & very oily which can be an indication of cheaper "Imitation mozzarella". 3) last but not least the toppings; sausage, onions, green peppers, green olives, garlic & pepperoni. None tasted fresh and again all were sparse. I really hope this is just a temporary situation but it will be a while, if ever, before I try another Rosati's again. There are so many much better pizzas out there in this price range and lower. read more

The secrets to delivering a well done pizza aren't hidden in a tomb in Egypt. Tried twice I'm done read more

Rosati's Pizza - Well done pizza - Pizza Near Me - Oak Park, Illinois

Pizza was okay. It is your average pizza. One of my son didn't like it so much, but we had it before and it was decent. Their wings are yummy, though. Everyone loved the wings at our house! Pickup was easy. read more

This my favorite pizza for delivery! It always says 50 to 60minn for arrival but I always get the pizza early. The pizza is always perfectly delicious. Everyone who gets to have pizza when I order it, they love it. read more

Rosati's Pizza - Pepperoni pizza - Pizza Near Me - Oak Park, Illinois

I ordered a thin crust this time around. Same toppings. Same result. Do the employees get a bonus for the least amount of toppings they can put on a pizza ? I don't understand how I can order a pepperoni and sausage pizza and have several pieces with absolutely nothing on them. I'm done with your establishment. Too many other better pizza places in the immediate area that I can go to rather than continuing to be a glutton for punishment by continuing to order your food. I will not be patronizing any further nor will I recommend you to anyone read more

Okay, Yelp asks us to give these places a break due to Covid. I will give three stars which, based on the food delivered today, is two and a half stars too many. So this is an inflated Covid review. I ordered a 10 inch deep dish sausage pizza and my daughter ordered spaghetti and meatballs. Both these dishes were disgusting. I have ordered Rosati's in the past and been very happy. What happened? The cheese on the pizza was just terrible. Bland, tasteless glop with very sweet tomatoes on it. They tasted cheap and canned. The spaghetti tasted terrible and it looks like they just ladled out the same awful sauce on the pasta. Burnt meatballs were a nice finish. Covid or no Covid, this is not acceptable. The meal showed a total lack of care and zero effort to produce even a decent product. My hope for this evening is that I don't throw up. Which seems likely. The food is in the trash where it belongs. read more

As a pizza lover, I am open to trying anyone's pizza at least once. Since I am no snob when it comes to pizza, it has to be really bad for me to hate it. I like it. It's on par with other authentic Italian pizza places and much better quality than fast food delivery pizza. The sauce is delicious. I like both the thin crust and double dough. Their lunch special gets you a pretty decent sized slice and a 20 oz. bottled beverage for about $5 including tax. I'm not a fan of their Italian beef. I tried it twice (the second time because I forgot I hated it the first time). It's too salty and lacks a good flavor, which is really disappointing. I won't get it a third time. Also, only get their breadsticks if you love garlic as there is an overwhelming amount of it. Nothing wrong with that if you like it, but nice to know if you don't. I like this place and hope it sticks around. Give them a shot if you love pizza. Their cinnamon sticks are delicious and I sometimes go there just because I crave them. Still trying out the menu. Hesistant to try the wings as I am a huge snob when it comes to those...I'll update if I do try them. The people working the counter are always polite and patient. That's a plus too. read more

Great pizza and they have calzones. Did I mention they have calzones? I also appreciate you can pay via the yelp app and place your order. It's very convenient. They make ordering pizza simple. Nothing more, nothing less. read more

​Rosati's Pizza in oak Park Illinois on Madison Street don't go there bad service can't believe the owners don't have any family members working there if they only knew what goes on behind his back I have videotaped this over and over when they don't answer the phones they're talking orders are being delayed I have sat there and ate a pizza and a drink and recorded all this and I'm going to put it on YouTube shame on this family rosati's letting the workers run your business down they're running it down! read more

This should be more like 3.5 stars. I've eaten Rosati's for years at several of their western burb locations so I was pretty excited to see this pop up in OP as an alternative to some other great pizza joints. Thin crust and calzones were my usual orders. The thin crust is just like I remember and has been consistent the few times I've ordered. The only thing is that the crust is maybe too thin that it is always soggy. The fried ravioli is a different story-all cheese and the 1st bite had us spitting it out immediately. It was LOADED with salt that it was completely inedible. We're talking so salty that it hurts your tongue!! Did the salt container bust open and it all accidentally fell in? Will have to try the deep dish sometime. read more

First time ordered from here... perfect. Second time... amazing and for our Super Bowl Party. Third time ... ouch. Pizza undercooked. Motz sticks under cooked too! Didn't have time to deal with it. Last time... family over to baby sit my son... they ordered it for dinner... again undercooked. Sloppy crust tasting all undercooked and doughy. Motz sticks too!!! Cmon Rosati's!! Cook the damn pizza! It's what you do. Update: tried again after quite some time and this time it's been over an hour since ordering... So we called and they said the driver just left. We're done with Rosati's read more

Professional and courteous staff everyday Great tasting pizza every time I order and we order supreme Win-win.... read more

Love this place!!! Whenever my family gets pizza my kids insist on Rosati's. Delivery doesn't take too long either. There's so many options besides pizza as well & overall just a great family restaurant. read more

Great pizza, wouldn't expect anything less from a legendary company. However, my issue is with the manager on duty last night (01/31/21). Either you don't care at all about your customers or you were so swamped doing some kind of office work to realize that you forced your loyal, paying customers to climb over a four foot wall of slush and snow. This was my last straw with this location. Do better manager. read more

Rosati's Pizza - Poor management. Get better! - Pizza Near Me - Oak Park, Illinois

-always consistent, fresh and order is always correct .staff is friendly too. This is our fast go to for pizza in Austin.

I do like their pizzas a lot. I've been ordering a lot more lately from Rosati's when it's a "pizza night". The only thing which really annoys me (not just here) is the "special instruction box" when ordering online. I ALWAYS write when ordering from Rosati's that I would like my pizza well done. I'm not asking to add more ingredients or to have my pizza sliced into heart shaped pieces. Just good old fashioned well done pizza. I think out of the ten times I have ordered from them and requested well done pizza, I only received this maybe 2-3 times. Any other times pizza is completely not what I requested. This even happened tonight. The cheese is not even melted all the way. Point is, what is the point of having this special instruction box when NO ONE at this location actually pays attention to it??!? I also ordered Diet Coke and got regular coke. Do people not care anymore and just throw in whatever is right next to them? I live two blocks away from here and will order from them one more time. Unfortunately, if my order comes not how requested, I will not spend money here when simple requests are not being done and no one pays attention. If this place doesn't honor special requests like a well done pizza, then please, don't have that option. Anywho, pizza is good but please tell your staff to pay attention to these things. read more

I ordered a pizza from Rosati's through gubhub. After waiting an hour and a half, I called Rosati's. They claimed they never got the order and called gubhub to cancel. Gubhub called and said Rosati's did get the order and refunded my money. It was too late order elsewhere. GrubHub and Rosati's are a losing combination. If you are hungry avoid them. read more

I ordered a dry cheef sandwich and they gave me one so wet that it's as if they ran it under a sink to make it. Plus the sandwich was so small, it should have cost half the price. The bread they used was as if they are using the same cheap bread that subway uses. I also ordered 3 garlic breads (that's what the website says I should have gotten) but they only gave me one small little garlic bread that cost $3! It should have cost $.50. read more

Never consistent. Sometimes the pizzas are delicious and other times (like yesterday) they are the wrong order and burned to a crisp. I have been a Rosati's fan since I was a kid and was super excited when then came to OP. They really need to pull it together or this place will never make it. We are giving them one more try and then, will lose our business. read more

Used to be excellent. Now, terrible. barely there toppings, bacon bits on the pizza instead of bacon, and still $30. The box was so light when I picked it up I should've looked before taking it. I would not have accepted this for $30. read more

Best thin pizza in the west side for sure!! Love there thin crust pizzas and wings are good as well. I only order my food here threw delivery and most times it has been great, get my food in a timely manner and warm. I also love that the delivery guy actually takes your food to your door some places stopped doing that and I dislike it. There was only one incident where for some reason my order wasn't processed and I called because they were taking long to deliver and then found out. I was upset and told the person on the phone but they re-ordered it and my food came quickly after. read more

It seems that some businesses forget how many people consult Yelp. But, even so, it shouldn't take negative reviews on Yelp to motivate a business to provide good customer service. My wife and I tried Rosati's for the first time by ordering 2 pizzas for delivery. To their credit, the delivery was prompt. Unfortunately, we discovered, one of the pizzas came with sausage rather than the spinach we ordered (we double checked online to make sure we weren't the one's who erred). My wife called to complain and ended up having to talk to 3 different people. The first person said that they could credit us $3, the cost of the spinach! The second person said we could "exchange" pizzas or be credited $6! When we finally got to the manager, he said we could get a new pizza (no matter it is now hours later); or, be credited $10 (not $20, because we would still be keeping the pizza that was wrong)! Are you kidding me? A responsible business would immediately offer to reimburse the customer; simple and as right as that. The first star is for promptness and the second star Is because the correctly delivered pizza was really good. But really, does it make fiscal sense to lose a new, prospective customer by, instead, nickel-and-dime-ing them? Maybe you don't care; maybe you are resting on your four star laurels. read more

Absolute mediocre excuse for a delivery service. The restaurant insisted my order was delivered when it was not. When I was on the phone with an employee she hung up on me and I had to call back. They did not offer me a refund or credit. Avoid ordering for delivery here. I'd give 0 stars for service. I'm sure their pizza is pretty good but if you order for delivery you probably won't find out. read more

The high point of our order is that it came early. The other good thing was the wings, which were pretty meaty and the sauce was tasty. Otherwise this was a crappy meal. For some reason the pizza was extremely salty, and it wasn't just the toppings, it was the pizza itself. Almost to the point that it was inedible. We order a 2 liter, which they were out of, so they gave us some bottles, which didn't contain as much soda as the two liter would have. They were out of the other soda we ordered, so instead of calling us to see what we wanted instead they just picked something else, which we didn't want. We ordered two tiramisus at $5 apiece, which they forgot to bring. The fries they gave us were cold and flavorless. I regretted leaving a tip in advance, because of the poor job the driver did in ensuring our order was complete before leaving. There are so many other good pizza places around here, I can confidently say I will never order Rosati's again. read more

Rosati's Oak Park is a disaster IMO. They're delivery is always late, sometimes very late. My most recent attempt resulted in me getting the wrong pizza altogether but it was on time for a change. I sent the pizza back and called the restaurant. Whoever answered the phone initially refused to let me speak to the manager. When I did finally speak to the manager she was not concerned in the least. I'm pretty sure she didn't even apologize. My credit card has not been credited and my email to Rosati's has been ignored. Just sayin' read more

The food is fine but tell your driver to leave it under the front door instead of out on the sidewalk so it isnt drenched in f***** rain

Great fast delivery and excellent pizza! I also enjoy the spicy buffalo wings with a nice side of ranch.

* I never updated my review of what happened after I posted this review. Shortly, after the manager, Brian, posted the extremely rude comment below giving me a link to the Mayo Clinic about how food from Rosati's could not have possibly been the food to make us sick, my boyfriend had talked to him on the phone. We were road tripping and hadn't eaten in 2 days. The food from his establishment was RAW. The dough was NOT cooked through. My boyfriend went to medical school...the pizza was what made us sick. The manager flew to Yelp to criticize my review before even speaking to myself or my boyfriend. He was arrogant and rude. Besides for the food making and sick and being undercooked, we would NEVER patronize this establishment again due to the manager's horrible attitude and customer service skills. I've never experience an attitude so juvenile and immature in a manager of an establishment. Absolutely uncalled for. I'd give zero stars for that alone if I could. * My boyfriend and I ordered a deep dish pizza last night along with some other things. I'm going to be calling shortly to speak to a manager as the deep dish pizza we ordered was undercooked (it seemed very doughy when eating it but I thought it was cheese) but it was undercooked and rechecked the leftover pizza this morning. It's DEFINITELY undercooked. I was SOOO incredibly sick all night long from this undercooked pizza. I was excited a Rosati's was going to be so close to my place but now my tune has changed. I've been super sick for like 13 hours now. This is ridiculous. read more

Good food but poor customer service. Management asked if I could use my coupon on my next visit because they forgot to apply it at checkout. The coupon was for a free jar of sauce that was standing on shelf next to the checkout. Just honor the coupon and figure out how to account for your jar of sauce later. They made me feel like I was putting them out. I haven't been back in three months because of how they treated me. I grew up eating rosattis pizza on Roosevelt in Lombard. Too bad there are so many pizza choices in this area friendlier than this franchise owner. read more

If I could give no stars that would be amazing. I went to yelp for local delivery placed it and I never got my delivery 2hours later and 3 blocks away. I called they pointed they finger at Grubhub but I used yelp don't use yelp for ordering nor rosatis they told me I had to come pickup the pizza when I paid for delivery and also added a tip with Yelp. read more

Thank you for your kind and friendly service. I really appreciate a nice greeting to go along with the terrific pizza I'm there to pick up. And you guys provide that excellent experience each time. Thank you again; I'll be back for sure! read more

We've lived in Oak Park for over 2 years and have tried every pizza restaurant that would deliver to our address. I grew up on the Southside growing up eating old school real Chicago Italian pizza and couldn't find anything remotely close until I tried Rosatti's. The pizza is always perfectly cooked and the sauce is to die for. They actually sell their marinara which is even more amazing! Try it... you won't be disappointed! read more

Excellent customer service. Pizza was late when they were slammed on a Saturday night so they called to tell us and offered a free gelato (well we took the gelato from a list they offered). I don't see that kind of service from anyone else around here. Nice job Rosati's, you guys are pros and definitely earned repeat business! read more

Yum! I have a feeling that this will be my new go-to for pizza. The deep dish is fabulous! Great location for carryout (easy parking on Madison). Glad they moved into the neighborhood! read more

Their thin-crust pizza is the best we've come across since moving to the area. Delivery was prompt. We'll definitely be ordering again!

Order #123 on 9/28. Order placed at 6pm, pizza came at 7:40p cold. Unacceptable delivery time. Won't be ordering again.

I just had the Italian beef sandwich and I am blown away! One of the best I've ever had! So tasty and made perfectly as I ordered it(which is never easy). Such a delight for lunch today. The pizza is also very good! I'm going to a regular now! read more

My boyfriend and I love this pizza! We have gotten takeout from here twice and they have very tasty pizza and mozzarella sticks. I can't comment on the in-store or delivery experience as we haven't used those services, but the food is very delicious! Nice thick crust, plenty of cheese, and just the right amount of sauce. read more

I wish I could give zero stars. Like other reviews, our pizza was damaged en route. I immediately got in touch with the delivery driver and sent a picture and he was seriously so sweet and tried to be very helpful. I called the store and explained the situation to whomever answered and they said a manager would call me back shortly- so while I waited for the call, we started to eat the decent side of the pizza. A manager eventually got back to me and offered a store credit, but in order to do so they needed my order back. When I explained I started to eat it because I was hungry while waiting for a call back (she had a photo of the damaged pizza), she said since I ate half of it, she could then only offer me half of a store credit- so $10. She was very rude and unapologetic. This stuff happens- but had there been better customer service, I would not be leaving this review. read more