We tried Malnati's Pizzeria while in Chicago. The food, atmosphere and the servers were great. The pizza was deep dish with a great buttery crust. We ordered the Lou with Sausage. All was good but our server brought us the wrong order. Someone else ordered a small Lou's special without sausage and the pizza looked similar. All was good the manager came out quickly and explained the mix up. Both tables got there orders corrected and we cost of the small pizzas was removed. Thank you for making this right!!! read more

First off, this is NOT a knock on the pizza. We ordered 2 of their deep dish options and they were excellent. The issues were all service related. We made a reservation and placed our pizza order while in route to the restaurant via the L, knowing that the deep dish pizzas take a while to prepare. We did arrive a few minutes early for our reservation, so they weren't promptly ready to seat us, but not a huge deal as it was understandable. It is a large space between their main dining area, bar area, and front room which appears it could have garage door like windows possibly opened for a nice weather day. They seated us in the front space, which seemed to magnify the volume of the conversations as it was enclosed on this evening. It was maybe a little more than half filled at this point. When our server came to take our order, we shared that we had already placed our order. He then left to verify and was gone for a bit. When he returned, he asked for the name on the order and the spelling of her name. He then verified our order with her, although it was apparently more like she was placing our order in retrospect. Our server did bring plates about 25+ minutes in and then a little table beside our table to set the pizzas on for when he would dish them up about 5 minutes later, but this was all more of a tease as the pizzas didn't arrive until we had been seated for about 40 minutes or so. Knowing that they dropped the ball on our order, our server seemed to be avoiding us for most of our time, not even offering to refill beverages. Again, pizzas were very good. Maybe there was a mistake made or they don't actually take over the phone pre-orders for folks coming in. Regardless, the fact nothing was mentioned about this, apologized for, nor compensated for made for a disappointing experience. read more

pulled up for my sisters graduation party and the food and service were amazing. love the ambiance of Lou Malnatis because it feels like CHICAGO!! definitely going to back very soon read more

Perfection, as always! Nothing compares to Lou's classic deep dish with sausage and extra cheese! First time at this location and it has a great vibe with friendly and attentive staff. The manager even checked on us before and after the pizza came and the waitress was on top of drink refills and menu suggestions. Can't wait to return! read more

Lou Malnati's Pizzeria - Perfection in a pie - Pizza Near Me - Oak Park, Illinois

Really delicious deep dish pizza and some tasty cocktails. Good decor and comfy Oak Park surroundings. read more

Lou Malnati's Pizzeria - Pizza Near Me - Oak Park, Illinois

This lou's location is downright awful. Almost every order we have put in there is made incorrectly and very late. Why am I paying 75 dollars for pizza and salad that are so badly prepared and almost always wrong? You would be better off driving to any other location of this chain for better quality and service. read more

This will be a fairly short review; I was in Chicago for the Frank Lloyd Wright Plus tour in Oak Park, so after finishing the tour I wanted to get a deep dish pizza before I headed out of town. Reviews of Lou Malnati's were good so I ordered a pizza to go using the website. Lou Malnati's Oak Park is located on the main drag of Lake Street near to Unity Temple; the restaurant is cool looking inside, very retro, dark and industrial. The takeout is located all the way in the back, by the parking lot, my pizza was ready and I got dried peppers and cheese along with a plate. On the way to my car I grabbed a seat at a bench nearby and enjoyed the pizza. I got a small the "Lou", a deep dish with spinach, mushrooms, garlic and tomato slices. The pie was delicious, the crust was good and the toppings and cheese were excellent. I ate about 1/4 of the pie before hitting the road and finished off the rest over the next couple days and actually enjoyed it even more since I liked the more well done version when I reheated the pizza. I really enjoyed the "Lou", an excellent version of a vegetarian deep dish pizza. a strong recommendation for Lou Malnati's. read more

Lou Malnati's Pizzeria - Pizza to go - Pizza Near Me - Oak Park, Illinois

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Waited at the front door a long time before I got sat a lady came in and the same thing happened the servers were in the back chatting not paying attention to the floor Service was BAD my server didn't ask if everything was fine never came around just dropped the food and walk away to be honest I was very disappointed Never eat there, food was good read more

Lou Malnati's Pizzeria - Pizza Near Me - Oak Park, Illinois

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Lou Malnati's in Oak Park is the worse! NEVER order from them. Not only will you not get your pizza but you'll get attitude from the staff when you call to inquire. Pathetic excuse for a pizza company. read more

Despite that I usually go to the original in lincolnwood I was just too tired to drive that far. I have been to the Oak Park location and it's decent if not good. One thing I noticed for like the carryout locations for Lou malnati's the crust of the Chicago classic feels like you're eating a pretzel with butter. Hopefully Oak Park doesn't fail to do that despite being a newer location cuz they say it's the equipment similar to a cast iron frying pan where they say it gets better with age on the equipment they used to making the delicious buttery Pizza. Service was pretty friendly and quick. Ambience in this place is a lot more modern than feeling like a sports bar like at the one in Lincolnwood. Again I did not want to drive there despite that I like eating at the one in lincolnwood since I came from work but it was a tough choice between polish buffet and Lou malnati's but didn't want to travel all the way to Lincolnwood. This was closer to home however I did notice a difference for the Chicago classic here. You see when they put the sausage patties it's a lot bigger in the pizza. Another thing usually but they stop doing that even in the Lincolnwood location is they would put a plate to keep the pizza nice and hot they stop doing . read more

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Consistently delicious deep dish pizza every time we've ordered. Ingredients taste fresh and the crust is not too soft and not too crusty. Recommend ordering enough for leftover pizza which is delicious served either cold or re-heated! read more

My wife and I stopped in after a long day of work after smelling a fresh pie I knew what I needed to eat. I was craving the thin crust, pepperoni. The wait was a little long but how could it not be with the game on and that aroma filling the air. We got seated and Kaleb served us from the bar and got us taken care of right away, the best pizza is not a fast pizza so get an appetizer, when the hot pizza showed up we both smiled, got the slices and the conversations stopped and the eating began! We were not disappointed! It was worth the wait. We will be back read more

Strictly a review on their once excellent marinara lasagna. 2 times in a row where that sucker was torched so bad that the bottom section was inedible. Lou would not be pleased and I am out, definitely other games in town. read more

First time having deep dish pizza, Chicago-style and it didn't disappoint. I've been dreaming about this pizza for 5 years and finally got to experience it FRESH!!! We came in a little after opening time, 11:30am, on a Tuesday. The server was attentive. We had a small cheese/pepperoni deep dish and small black olives/bell peppers deep dish. The small is, I think, the perfect size for good portion size and 1 piece leftover. All the toppings and tomato sauce tasted fresh and delicious. It takes about 30-35 mins for the pizza so don't come in a rush. I would definitely come back again!! read more

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Thin crust margarita pizza is awesome. The cheese so gooey and the pesto on top is so good. Love this one - believe it's limited time only so go get yours. I did pick up and the service is always friendly and prompt. All staff are friendly. Ambiance is just classic pizza joint in Chicago with great pies and friendly staff. read more

Lou Malnati's Pizzeria - Thin Crust Margherita Pesto Pizza - Pizza Near Me - Oak Park, Illinois

A local friend took me here. The pizza was good, but I've had better deep dish. I was surprised that she thought this place was one of the best in town. Again, not bad, but I had higher expectations. I got the classic deep dish. They had a a decent selection of beer. Garlic bread and tomato sauce was pretty good. I give this place B-. Service and price was acceptable. They place it self is pretty big, cool décor and comfy booths. It def. has a franchise feel to it. Nothing disappointing about this place, but I prefer moms and pops spots. Worth the visit so you can judge for yourself. read more

The most amazing combo! Everyone needs to try this. We picked up from the Oak Park location, it's 50/50 at best when it comes to service but the food always hits the spot. read more

Lou Malnati's Pizzeria - Deep Dish Mike's Hot Honey pepperoni giardiniera - Pizza Near Me - Oak Park, Illinois

Visiting Lou's is a tradition for us when we attend a Blackhawks game in Chicago. However, we usually go to the Randolph street location. Oak Park was along our route this time so we decided to try here instead. We called ahead (over an hour) for our confirmed reservation so our pizza would be hot and ready when we arrived as we have done before. The restaurant appears clean and well decorated but this location is clearly understaffed. When we arrived, there was nobody at the hostess stand and when one of the wait staff came over to us we told her we had ordered ahead and were seated. Once seated, we waited were given menus and water and then waited 15 minutes before anyone returned. When our server arrived, he did not know we had ordered ahead. He did not take our drink order and went to check on our pre-order. After several minutes he came back and confirmed they had the order. He took our drink order and went to prepare it at the bar himself. We received our drinks but still waited almost 45 minutes for our pizza and when it arrived it was only warm. We were never asked if we needed more drinks or water. I asked for the bill right away as we had already been there an hour and had just received our pizza. The pizza was ok but not what we were used to. Our server was friendly and was trying. But I think he was over tasked. I would not return to this location again. Next time, we're going back to Randolph St. read more

I love the new Buffalou Chicken Pizza! Spicy and unique we enjoyed it. Will try this limited time pizza a few more times. read more

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Went to Chicago to try the pizza. Their pizza unimpressive and so was the service. On top of that, it was noisy and an uncomfortable environment. I probably will not be back. read more

Lou Malnati's Pizzeria - Pizza Near Me - Oak Park, Illinois

Ordered and paid for a deep dish cheese with extra cheese. My question is, where is even the regular amount of cheese it is to come with?!? What a joke! EDIT: Don't know why my photo isn't showing up -- at least on my end -- but tried to attach it twice. read more

Exactly what you expect from this place, chicago-style deep-dish that takes a little longer to cook but well worth it to get that buttery crisp crust and perfectly non-sweet red sauce over a mound of mozzarella, parm and toppings, our birthday group ordered a 'Classic', a 'Lou' and a thin crust pepperoni and all were perfectly cooked. The craft beer selections were somewhat limited for a couple of us, but 2 of our party had some of the coldest and tastiest Italian pilsners in a while. And at least our server was well-versed in the options we had. With glass and/or open air making up the front room (as well as the adjoining sidewalk patio for that matter) we were plenty comfortable on a nice summer afternoon and especially given the size of our party, the service was pretty accommodating, including a birthday cupcake! That said, unless we find a better way/place to park and until they figure out how to cook a deep dish faster, it's hard to go more than 4-stars read more

Great patio. Came for a Thursday lunch between meetings. Beer was good. Pizza was amazing. Lunch special is good too. My server was one of the worst I've had in a long time. Didn't greet me. Didn't say her name. Didn't care at all. No smiles. Not even once. I had to find her to get me a table and then I sat for twenty minutes after my meal was done and didn't see her at all. Unbelievable. She didn't care and had no energy or enthusiasm. I've never wanted to leave someone NO tip. Until today. read more

Lou Malnati's Pizzeria - Great patio and beer. No server in sight though... - Pizza Near Me - Oak Park, Illinois

I really enjoyed the atmosphere the night I went. It was a Sat night and amazingly it wasn't crowded. The music selection was great! I was singing the entire time. Alexis was our waitress and she was awesome. I'm glad we got her! Food came out hot and delicious. No complaints! read more

Lou Malnati's Pizzeria - Wings - Pizza Near Me - Oak Park, Illinois

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Update: They left off the Sausage, too! Also, no one fron Lou's ever contacted me! Original Review: The attached photo is of "The LOU" plus Sausage Patty I found when I opened the box at the dinner table. I'm usually very happy with my pizzas from the Oak Park location. Unfortunately, today is not one of those days. Look at the surprise my family got when we opened up the box. They say a picture is worth a thousand words. What do you see? THAT'S A BURNT PIZZA. I did NOT even "add 5 mins" and even if I did, it should still NOT be burnt! How does the chef pull THIS out of the oven and think it's okay to box up and let out of his kitchen. Is there a QC person who looked at this, too, and said, "This looks right"? Where's the pride? THIS is just embarrassing. read more

Lou Malnati's Pizzeria - Large deep dish "The LOU" with Sausage Patty - Pizza Near Me - Oak Park, Illinois

the garlic bread was SOOOOO delicious. And the pizzas were good. we got the classic and the Lou. I will say service was just okay though. They were a little slow at getting to us, and when we asked for water refills, they just handed us a whole pitcher and told us to do it ourselves. other than that, it was pretty good! read more

We visited Lou Malnati's and overall had a great experience. The atmosphere was warm and welcoming. The service was excellent, everyone was friendly and attentive. We ordered the classic deep dish pizza and it was really good but had too much cheese for our taste. That said, the salad was fresh and delicious. We would definitely go back again and would just try a different style of pizza. read more

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Had a spinach pizza and it was pretty sad. For those NEW to Chicago deep dish pizza, this ain't it, honey. Not even close, so don't get gaslighted. Back to me: First, the crust was half the height that I've had before (+/- 6 months). Not flavorful at all. Second, the deep dish pizza filling was less than a half inch thick (measured), mostly sauce which was delicious, and a literal child's handful of spinach (estimated, no available kid) was barely there. I think Lou should admit things aren't doing well right now, and be candid about the necessity to reduce deep dish pizza size. Interestingly, the thin crust is $19. The deep dish was $35. Hi lar i ous costs for both! What arrogance to charge so much for so little, poor fare. I do not recommend eating at Malnati's any time soon. Once burned, twice shy. On its way out with this customer experience. Overcharging extra because your rent is so high is probably needed, but try to chintz someplace else, Lou. Your pizza sucked. read more

I know this one is an unpopular rating but I gotta go off my personal experience here. The restaurant was pretty empty with basically just the front room and patio area being seated with a few people at the bar but yet we were told there would be a 30 minute wait. Thankfully we did get seated before that because really there was no reason for that. We were in the front area with the others and there were 4 servers for the 7 tables but yet our server was hard to ever find after we ordered our pizza (other than to bring it)... sure we weren't thirsty or wanted refills. So I will say that though you can add on any topping they offer to your pizza I was surprised of the lack of signature dishes they offered. They do have a few but I guess from all the word of mouth I've heard over the years I was expecting more from our visit. The most difficult thing about our pizza was that the bottom of the crust was extremely overcooked and we could barely get our knifes through it. I started to just use my fork and would pull softer crust and toppings away and left the hard crust. Even Ben mentioned it being just a bit too much. Also, management at this location really needs to step up in the leadership role. When an unwanted guest came in and was bothering 5 out of the 7 tables she did not come out and ask them to leave herself. She stood at the doorway between the areas and directed the server to tell him to leave. Everyone saw what was going on and from the faces I could see, many were uncomfortable. I hope they sat down with all the staff members and discussed the situation as 3 servers just passed by the unwelcomed guest bothering tables and did nothing, absolutely nothing. A seated guest had to get up and go tell the hostess to get some help. I understand that can be uncomfortable for employees to have to be confronted with but they could have at the very least let management know what was going on and not leave it to a guest to get up from their meal to do so. read more

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Food, pizza was like warm decide to eat pizza for dinner but the pizza was not fresh and cheese and tomatoes sauce was old ordered online had to throw it away won't be ordering from here again read more

Brianna was AMAZING! So sweet and so attentive! The manager was nice as well! Pizza was hands down the best deep dish in Chicago! I totally recommend! read more

Lou Malnati's makes some of the best pizza around. They still make service is great and the ambiance is nice as well.

Mediocre pizza, slow service despite being empty, out of several things. Stated I couldn't order chicken on my pizza but I could order their buffalo chicken pizza. Seriously read more

Absolutely delicious pan pizza, also had the boneless wings they were good too, not spicy enough, the calamari was a hit, so tasty and crispy, the marina sauce was sweet to the taste, everything was perfect read more

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Love the new happy hour specials. However, I've been to the happy hour (which ends too early by the way) and the last two times I've had a server who was training. Our beer sat on the bar for probably 15 minutes before we asked the bartender if we could have our beer. We were asked if we wanted butter crust and said yes, without being told there was a $1 up charge. When mentioned to the server upon receiving our bill, the server replied, Oh, well. Yikes. I understand that staff needs to be on the floor to gain experience, but train your servers. If that's the service I'm getting, and mentioning, bring the matter to the manager's attention and make an adjustment on the bill. You don't want to lose regular customers with poor service. read more

Food was fine, deep dish pizza and a family sized salad that could have served an army. The bar on the other hand was a hot mess. I first ordered a draft and they came back and said it was not available as it needed to be changed out "which will take awhile ." Fine I chose a different draft - they then came back and said all the drafts were offline for the night. So I asked for a Bloody Mary which was pictured on the menu with host of extras. 20 minutes later... it was dropped of with almost no extras, sigh. Service in general was perfunctory at best. I've crossed this location off my Lou's list for now. read more

The food was really good at first. Drinks were pretty good over all. The one I didn't like was the wait. It seemed like took forever to get the food and by the time I was half way done with my first slice... it was already cold. read more

Lou Malnati's Pizzeria - Deep Dish Pepperoni - Pizza Near Me - Oak Park, Illinois

My daughter and I ordered pizza and a house salad last evening for delivery. We used Door Dash (don't use them) and never got our order even though they showed it was delivered. I called Lou Malnati's and spoke with a manager, Mac, who immediately expressed empathy and understood my frustration and was sorry that this happened to our order. He asked if we would like a refund or re-order. We re-ordered and my daughter picked it up at no charge. We were impressed with how Mac handled the situation showing concern and really listening to me. Mac is a gem and we give big kudos to him and Lou Malnati's for hiring exceptional staff!! Food of course was great! read more

Lou's has great deep dish pizza. "The Lou's" deep dish is my favorite. I've eaten at this location a number of times. It was clean. We were seated quickly. Not at all busy for a Monday night as many other restaurants are closed on Monday in Oak Park. Our server, Rio, was excellent! Very professional, attentive and knowledgeable. I requested a mix of iced tea and lemonade, he was cheerfully accommodating. I really appreciated his excellent service! The bathroom was untidy. Paper all over the floor. Probably due to the waste basket being placed directly under the air blower for your hands. The decibel level here can be quite loud. Not as bad when the sidewalk doors are open. We found people were talking louder than normal just to hear one another. When it is busy it is very loud. Great place for families and gathering of friends. read more

Lou Malnati's Pizzeria - Bruschetta & Lou's twisted tea. - Pizza Near Me - Oak Park, Illinois

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Let me tell you his service was amazing their host Mario was top tier with his service skills, take care of that man your blessed to have him. The ambiance was great and the location looked clean. We are here on vacation from Los Angeles and this was a great experience. Now for the food I'm glad this was the first pie I tried on our visit because it met all my expectations we will be coming in next week prior to leaving Chicago. Thank you so much for having a great establishment with amazing hosts. See you soon read more