If you read the more recent reviews, you will find a common theme: apathetic, inattentive, and disorganized service staff. Unfortunately, that is exactly what we encountered at our recent visit to Rosati's. As I've stated before, I don't typically write a review after a first visit but given some of the consistency in themes across some recent reviews, I think adding our experience to the discussion might be helpful, assuming anyone from the restaurant reads Yelp reviews. We decided to stop in to Rosati's after hearing some good things from friends. We went in around 6 pm on a Saturday and it was getting pretty busy but we were seated immediately. Our server was Kylar and she greeted us right away and got our drink order. Unfortunately, this is about the last time her service was adequate. Throughout our visit, which was a bit long because of food wait time, our drinks went unfilled for long stretches of time. My wife needed a refill of her drink for 22 minutes at one point (yes, we timed it, we are those customers). After delivering our food, she never came back until we flagged her down. When we asked for a box for our leftover pizza, she just handed us an unfolded pizza box that was too small for what we had left. She was very clearly not happy to be at work and didn't bother hiding it. It wasn't just us, other tables of hers went unattended for long stretches. She couldn't have been more apathetic and inattentive. The food was pretty good. Our pizza, we ordered a thin crust, was tasty when it finally did arrive. The wait was quite long but we did enjoy it. We also ordered dough nuggets as an appetizer and quite enjoyed them. They are just fried dough dipped in garlic butter sauce and parmesan cheese and served with marinara. Good stuff. They have a few beers on tap and plenty of TV's for watching sporting events, if that is of interest to you. The restaurant was smaller than I anticipated and there was quite a large number of people waiting to be seated at one point. So, people are coming in right now. Overall, the staff was kinda apathetic as well. The host employee did not communicate very well with those waiting and the folks wiping down tables just wiped the food pieces into the floor when clearing tables. It just seemed like a pretty poorly run establishment at the moment. Lots of areas that need drastic improvement. If someone can get the staff working harder and a bit more attentive to customer service, I think this place has a chance to be pretty good. I'll definitely be back for the food. But, if the service doesn't improve, I don't think good food can overcome the major issues we saw our first visit. read more

We decided to check out this new neighborhood establishment as they are known for their Chicago deep dish pizza. I have tried other deep dish pizza options in Omaha so I wanted to see how Rosati's stacked up. We arrived early on a Friday night just before the dinner rush so we were sitted quickly, the staff was friendly and the server took our drink order right away. There are many TVs situated throughout the restaurant so you can check out the latest sporting events regardless of where you're sitted. We ordered the mozzarella sticks as an appetizer and the 12 inch Chicago style deep dish with pepperoni added for our main entree. The mozzarella sticks were nice and hot and I liked the breading. The marinara sauce was full of chunks of tomato which I like and it had a nice flavor to it. The pizza came pretty quickly and I was surprised given it was deep dish and the cooking process normally takes a little more time.The pizza was good overall. The crust was golden, crisp and buttery . The sauce tasted similar to the marinara from the appetizer which was fine. However , the first slice I had there were parts of the cheese that were only lukewarm. My second slice was heated more evenly like I would expect. One other note the server never came back to refill our drinks as my son's cup sat empty. To their credit they have only been open 3 weeks so I will chalk it up to that. To my initial comment about other pizza options I would like to return to try some of their other menu items before I make a final overall assessment. read more

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Decided to try this place out for the deep dish pizza. When we walked in it was a little confusing because there's a counter where it looks like you order, this was just for take out though, if you walk into the dining area, there is a hostess stand behind the wall. There was no sign and no hostess so we weren't sure if we should seat ourselves or wait. Instead we went back to the counter and waited, someone came out and asked if we wanted to place a to-go order and we said we wanted to dine in and she said "oh okay" and took us to the hostess stand and ended up seating us herself because still no one was there. After all of that confusion, we were able to order drinks and food easily and our waitress was quick and attentive. We had the fried mushrooms and the deep dish pizza. We ordered the smaller deep dish option and it was exactly the right amount of food for 2 people to share. The food was very good and I definitely would come back to try other toppings and other menu options. They have a lot more than pizza as well which is nice if not everyone in your party wants pizza. read more

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Ordered carry out on Saturday night. I was warned ahead of time it would be an hour wait. They were short staffed. The economy is excellent if you can't get staff to work on a Saturday night. In my day.... uh, won't go there. Pizza was really good. I will go back. As a Chicago native I'm a tough evaluator on pizza. read more

They haven't been open long but food was great! Had an issuer with appetizer, but owner came right out and apologized. Visiting for the college World Series glad we picked this place! You need to give this place a try! read more

I'm so glad they ended up coming to Omaha. Love the deep dish hand the sandwiches. Thin crust is delicious as well.

Great Chicago style food. Born and raised in Chicago, it's a treat to eat here and the food is the same as their restaurants in Chicago. The chief is the best. read more

Thanks for bringing my Chicago roots to Omaha. Worst thing about leaving Chicago is leaving the food. Comfort has come to me in Omaha in the form of an Italian beef sandwich, with cheese on garlic bread. drool. read more

Lived in Chicago and moved here a few years ago, was so glad that Rosatis came to town to offer some great pizza to Omaha! Inside it is family friendly and the bar is nice and clean. Plenty of TV's all around, staff seem very nice too. read more

Excellent Chicago pizzeria. The thin crust was amazing. The deep dish was awesome. The service was great. If you are gluten free, the pizza is the best you will find in Omaha. Next time I want to try the Italian Sandwiches. If you have been to the restaurant in Chicago, you definitely need to come here. Will definitely be coming back. read more

We ordered carry out for National Deep Dish Day, our Pizza was really good & friendly accommodating staff both on the phone & at pickup counter. read more

Food was excellent. Service was very slow. We ordered online in the hopes that we could just stop by and pick up our food. However when I Arrived, they said it be about another five minutes. Although I had ordered about a half hour prior. The email confirmation said please allow up to 30 minutes. I waited a total of another half hour before I got my food. The other part of this experience that I found very annoying was they had very limited staff that were just doing probably four or five different jobs and not focusing on one job. read more

Fantastic!! Get the combo sandwich (italian beef plus italian sausage) add mozzarella and change the bread to garlic bread. Your tastebuds will thank you I guarantee it! read more

Heard about this place from a friend and decided to check it out. Definitely recommend the Chicago style pizza and some dough nuggets. Pizza is hit and miss I feel but Rosatis definitely hit the nail on the head! read more

Stopped in this evening and got 2 pies. One regular one deep dish. Very good food. Definitely a top deep dish in Omaha and the atmosphere is very nice as well. One of the owners came over and thanked us and asked how things tasted which was definitely noticed. Overall A's across the board!!! read more

I went to Rosati's for take out of their deep dish pizza and was not disappointed. The deep dish pizza was really tasty and cooked really well. The pizza sauce and marinara sauce for the cheese bread was a chunky tomato sauce which some may not like. The order only took about 30 minutes which was less than I was expecting for a deep dish pizza. read more

Rosati's Pizza - Large deep dish with Italian sausage - Pizza Near Me - Omaha, Nebraska

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This pizza was amazing. Perfect amount of cheese, toppings, and sauce. Best pizza in Omaha hands down!

I ordered the Deep Dish. Very Good pizza, first time here. Comparing it to Lou's and Gino's, crust is a lot different. A bit lighter dough. Sauce is very good, sweet. Ingredients are hearty and very good. I was told they are shipped in from the Chicago suppliers. Pizza very good though. Came in on Sunday. $2 drafts help as well. I will come b read more

Rosati's Pizza - Deep Dish. Sausage, Pepperoni, mushrooms - Pizza Near Me - Omaha, Nebraska

I just picked up Rosati's pizza to go and it was fantastic! Honestly some of the best deep dish Chicago style pizza I've had. I've been meaning to try this place since that awful writer who calls herself a food critic from the OWH reviewed this establishment. Please don't pay attention to her reviews and do yourself a favor and try this place out. Matter of fact just try any place that this lady gives a bad review. Tried the wings as well tonight and they were also very good. Keep up the good work Rosati's! read more

We were seated on patio for over 25 minutes. At least 4 servers walked by and never came to take our order. Ended up ordering takeout from Oscar's while we waited. read more

Good not great pizza. Worst part was disorganized and inattentive staff. No one seemed to be in charge, didn't really want to take our name and wait times given seemed to be random at best. Everyone got a different answer even though there were common parties or two or four. Once we got seated we didn't see a server for quite awhile and those we did see seemed to be aimlessly meandering around. Ordered 3 different pizzas since it was our first time and we wanted to sample. One of the three got hung up in the kitchen and had to be remade. Not the end of world, but the server said she would give us a discount on it since it came out late. No discount given and we do rarely saw our server and had already been at it for over two hours we gave up. Hope they get the kinks ironed out. read more

So disappointed in the experience this evening especially after seeing good reviews on the OFL page. We really wanted some good thin crust pizza. With a family member in a wheelchair, we had to have delivery tonight so our normal go to wasn't an option. We decided to try this place and it was our first time. But, it will definitely be our last. We ordered a 12 in - 4 topping thin pizza, cheese fries, and a side salad with ranch. The cheese fries on the delivery app showed that the cheese came in a separate container from the fries. But just to be safe, I specified in the instruction to put it on the side. They went ahead and put the cheese sauce on the fries making them soggy. But that wasn't the worst part. They sprinkled a ton of dried oregano over the top of the cheese. WHY???! This was not listed in the menu and it was not good at all. After scraping it off, the little cheese sauce that remained was also not good - just a cheap, cheap nasty canned sauce. I'm not against a canned sauce but this was terrible. No one wanted to eat them so I threw 75% of the fries order away. I ordered a couple extra ranches (at $1.72 each) for dipping. 2 came in a separate bag with the salad and one was put in with the hot pizza. Hot ranch. Yuck. I thought I'd read it was homemade ranch. Clearly I was mistaken or something has changed. It was also not good - very cheap bottled ranch. Threw all of three of those away, too. The side salad (minus the yucky ranch) and pizza itself were ok but nothing that would make us want either again. I selected pizza cut but got party cut instead. And this small 12 in pizza was almost $26. Definitely WAY, WAY, WAY overpriced. I hope the people that think this is good food will try some of the better (and in some cases, less expensive) pizza places locally and I hope that more of them will deliver. read more

Love this place! Great atmosphere with lots of TV's. The servers/staff are helpful and pleasant. Love how they sell jumbo slices of pizza!! Pizza sauce has great flavor. Delicious food!! read more

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Called yesterday to put in an order. Whoever we spoke to supposedly didn't take orders and I guess and never wrote down my order. I called back after a while and finally had someone tell me they would re take my order but I was told it would be an hour wait now. I Canceled my order and went elsewhere. For a newer business people should be more respectful when working with a customer. I don't know if I will go back after the way I was spoken to. read more

We wanted to like Rosati's because it's in the neighborhood, and we did!! LOVE the Dough Nuggets and we've ordered the Classic Combo thin crust pizza three times and it hasn't disappointed. Twice we've been served by Connor and he's done a great job of keeping our beverages filled and providing friendly, helpful service with a smile. Good food, good service, what's not to like? read more

This is the best Chicago style thin crust pizza in Omaha. Tastes just like some of the old school pizza places I love on the south side of Chicago. Sauce is just sweet enough and crust is light and crispy, not greasy. read more

Food was good (derp dish pizza, dough bites, wings and a side salad). Service was sub-par. Our appetizer came out with our food. Expected it to take longer before ordered a deep dish but thought we would have the appetizer in a reasonably amount of time. The bartender was our waitress. She seemed very overwhelmed - almost like she forgot she was our server. Hope they get the service kinks worked out! read more

Absolute must go for Sunday happy hour and lunch. We doubled up on deals and the price can't be beat.

I think this is our favorite pizza place Omaha. The thin or thick crust are both execellent.

Food was fairly average once we finally got it. It felt like the service and staff was asleep. We sat for about an hour trying to give them the benefit of the doubt but was finally told our order wasn't placed. If you want pizza or wings go across the street. read more

Have went here a few times and always great food! Recently had the monster pizza, and it was delicious! I would have to say it rivaled mama's.. I dont say that lightly, because mama's is my favorite next to pizza king in CB! The calzone was huge! Happy hour prices are cheap, I couldn't figure out why it was slow! Definitely will be back for happy hour and the monster!, read more

Pizza was just okay. They use fake ranch- that is simply awful. Took over 2 hours to get a pizza delivered. Delivery driver was very nice- and I felt kind of bad for him. It's bar food- nothing spectacular. read more

Stopped there for the first time on a Sunday afternoon. There were only 2 other tables of people there. Ordered an Boneless Wings as an appetizer. The portion was very small. Not worth the price on the menu. Our food order took over 40 minutes and at one point it was us and one other table. I would hate to see the service if the place was packed. The crust on the pizza wasn't very good. The service was horrible. Way too expensive for what it is. read more

The place was very clean, the food was great and tasted just like Rosatis Pizza in Chicago a definite keeper. The owner came out and asked how everything was and ended up talking with us for 45 minutes. We will be regulars. read more

DO NOT GO HERE!!!!! I can't say that strongly enough. Stopped here after State Track because our son wanted pizza and they advertised they had Chicago Style pizza. Well if they think they do they are so sadly mistaken. Nothing like it. It was a lukewarm, cheese anemic hockey puck of a pie To add irritation to an already disappointing meal experience we didn't get our appetizer or salad until after the pizza, which too 48 minutes to get to us not the 30 extra minutes the "waiter " told us it would take. Hey but they made it all better by comping 1 beer. All in all I think I'd rather go home and make a PBJ then ever have to eat here again! read more

I drove 90+ blocks because Rosatti's advertised "Chicago style deep dish" Pizza, something I'm familiar with having lived for 40 years in Chicago. I was sorely disappointed. A true deep dish has an inch or so of cheese in a buttery flakey crust. - Rosattis version substitutes an excessively thick, doughy crust covered with a thin layer of cheese and remarkably scarce toppings. Instead of a new favorite I experience one of the worst pizzas in Omaha. read more

Not a great experience starting with the moment we walked in. 3 different people asked us how many was in our party in order to seat us, all while the first person went to clean our table. Sat down, and our drink order was promptly. We asked if we could have straws for our cups of pop and were told she would bring them back. 2 cups of pop later, we finally received our straws. It took 30 minutes to receive our appetizer, which was followed by our pizza and other entrees 5 minutes later. My son ordered boneless wings...they came bone in. That resulted in an extended wait, as if we weren't there long enough already. The food was ok, nothing to write home about. Not sure we'll be back due to their customer service, or lack there of. read more

Went on a Saturday around 6, busy as it's a weekend. Service was sub-par as best. It took almost 20 minutes to get anything to drink. My husband ordered pinot noir and he was given a glass of white wine....twice. The lady next to us commented she ordered red too and got white. Food was good. Hopefully, they work out these kinks. read more

I'm not a fan of deep dish, so we ordered the thin crust combo and it was amazing. We also ordered the Cheez Italian beef sandwich and the boneless wings. I have to say it was all great and our server Connor was on the ball with everything. We went on a Monday night, it wasn't that busy but there seemed to be a lot of take out orders. This has to be some of the best pizza in Omaha and my family will definitely return! read more

Had the thin crust Italian Sausage pizza. Very good! I'll be back for more. Nice place, friendly service. Kinda loud with the concrete floors and metal ceiling. read more