Ordered well done and was given this. Not even cheese to the crust this is a skimpy pizza. I know the economy is rough and things are expensive but this was wild to me. Disappointing dinner read more

Rosatis Sugar Grove - My "well done" pizza :( - Pizza Near Me - Sugar Grove, Illinois

Ordered an 18" deep dish for delivery last night. It arrived piping hot and right on time. It was delicious! We've had this deep dish before, and it never disappoints! read more

Too bad you have to ask for extra cheese to get an appropriate amount. I do not like looking at my pizza and see red sauce.

I mean, its rosatis. They're all the same but the consistency is appreciated. I have to say though, 2 large pizzas, a side salad and a pasta was over $80 and we picked up, so there wasn't even a delivery fee. I remember when we were teens, we'd all pitch in and $20 would get an extra large, a free small, and mozz sticks. My how times have changed! Edit: we asked of we could use coupons posted online and we told no. The coupon needed to be paper originals from the restaurant itself, nothing printed, online, copied. So know that before you order. read more

Verify prices before ordering or your experience may be affected. On printed and online menu, it is clearly states that fries come with sandwiches. I ordered a Chicken Parmigiano sandwich yesterday and verified they come with fries, when ordering over the phone. When I went to pick up, an employee stated that sandwiches DO NOT come with fries. He honored my request for the complimentary fries begrudgingly when I protested. When my fries were up, I showed him the menu. He said there's an upcharge for fries. When I pointed out that the menu specifically states sandwiches come with fries at the top, he said it was a "suggestion". He tried directing me to a different area to see prices for fries, which is absurd. False advertising much? This experience ruined my meal. Plus, the sandwich was not made like the website photo and was horrible. Instead of being on a French roll with melted cheese all over it with sauce, the chicken patty was put on a hamburger bun with a touch of sauce and cheese. It was a joke of a chicken parm sandwich. This experience soured me on this place. I'll never deal with their bait-and-switch methods again. I'll go two blocks up to Genoas and get an honest meal. read more

Rosatis Sugar Grove - Straight off their website. - Pizza Near Me - Sugar Grove, Illinois

Always consistently good! Great service, and happy workers when you walk in. I have never had any problems with this restaurant. read more

Long time local customer...this location nails the quality and consistency for our family ever single time we order. If you want "real" thin crust pizza like our family enjoys....this is the place! Great quality, Great Consistency, great Delivery !!! Keep up the good work! read more

Great family owned establishment with great quality of food. Love their free cheese pizza coupon!

This is a take out/deep love establishment. Employees are pleasant and the food is good!!!

We eat pizza every one to two weeks. We always get the thin crust, with sausage and extra sauce. When we have saved 12-50% off box coupons we treat ourselves to a deep dish pizza. The sauce on it is absolutely delicious! Tastes a lot like my own homemade Italian sauce. Their on-line ordering system and rewards programs work great, too. I highly recommend Rosati's in Sugar Grove. read more

I don't understand the negatively towards this location! I consider myself a regular to this location and my family and I feel this pizza is outstanding! It is consistently hot and fresh the sausage and mushroom and pepperoni is always tasty plus I personally like the sauce. My wife added a chopped salad tonight and said it's better than Portillos...now that's saying something We are fans and we will be back Thank you read more

Overpriced salt lick! We have been receiving coupons in the mail for some time and decided to give them a try. The flyer we got had no menu on it, and there were no prices listed on the website! Since we knew what we wanted, we just phoned in the order, thinking that they would be competitively priced...not so much, even with a $4 coupon! A 16" pizza with 2 toppings = $21.49 before tax ($24 something after)!!! But thank goodness that $4 coupon brought it down to $19.21!!! Right?! So about the pizza...it was still hot by the time we got home. Presentation was good, cheese was to the edge as it should be, and it looked quite appetizing. However, the sauce was bland, not enough of it, and it lacked flavor in general. The crust was nice and thin, and well cooked, but also lacked flavor...reminded me of unleavened or Matzo bread, dry. The sausage lacked flavor. On the plus side, their cheese was good and plenty of it. Overall, the pizza was very VERY salty, lacked flavor, and overpriced. Definitely recommend searching for someplace else in the area. And, no prices on the wall menus in the store, and no menus on the counter to look at. Never a good sign. read more

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Ordered twice this week while staying in town w family here in Sugar Grove. I'm from NW side Chicago but moved to LA couple years back. Let me make it clear that LA has no food like Chicago style food, or at least any attempt at pizza is a sick joke and I'm not as forgiving as those ditzy West coasters. I digress.....I really developed a taste for Rosati's thin crust as it is close enough to tavern style w o me driving downtown to get it. Ordering online could be a bit more simplistic, but it worked out. Second time I just called in. Very pleasant employee and helped me pick best coupon for my order. I appreciated that. Pizza arrived on time as expected and was exactly as I remember it tasted from my absence here in town. Rosati's thin crust is pretty damn good and I've eaten alot of pizza in my time on earth(chicago) Now, I don't know what all other pizza places may be in the area, but Rosati's is definitely several slices above generic Pizza Hut, Dominos, or any other chain. Each big name pizza place has something they are known for here, I would say thin crust would be theirs at this point. I can tell the ingredients are fresh and truth be told, I'd be happy as pig in mud to eat it every day while I'm in town. We also ordered some of those Zeppole for dessert the 2nd time and they are like mini beignets. Def get you some. read more

Got to store and was told ticket was lost after I already paid!!! Waited 15 minutes and went back. "It will be right out." After listening to staff making fun of customers for 10 more minutes was given pizza and told I could have a coupon for my next visit. Turned down coupon... won't be going back. read more

My low rating is for the owner's lack of customer service. I am a regular customer and will continue to be. 2 weeks ago I placed our usual order for some cheesy garlic bread and a 14 inch pizza with pepperoni on the whole thing with half mushrooms. The pizza was made half pepperoni and half mushroom. It happens. I called and was given a choice. I could get a new pizza or a credit for the next order. I thought a free pizza for the next time would be fine. When I ordered the pizza the following week, the "credit" was only $5.00. If I had gotten a new pizza that night, it would be $16.99. I call that cheap and poor service. I was angry. That was not an equitable arrangement for the mistake. I hope this message tells you to take the replacement. I plan to. I hope the owner regrets this decision and offers me the free replacement. read more

Amazing food and delivery service. Affordable prices. A pleasure to business with. Friendly manager and great drivers food is the absolute best! read more

This place is incredible! Every time we order they say an hour for delivery, our food is always at our door within 30-40 minutes! My husband and daughter LOVE the bbq boneless wings! This is my families favorite pizza place! read more

You always hope when ordering a pizza that you get an awesome pizza. Am I right?! Well, Rosati's in sugar grove exceeded our expectations on every level. The best pizza we've had in a very long time; With Fresh ingredients, delicious sauce and the most perfect crust! The gentleman taking our phone order was very helpful and polite. We most definitely will be ordering again! Highly recommend this pizza location! read more

Alright alright. I am a Rosatis connoisseur. Don't think so? Get back to me when you've traveled far off the beaten path just to get your crave on... My farthest so far is Arizona, on a road trip to SoCal, just before closing AND they were cool as a fan when we got there with our huge order and big tip. Yes, we called in advance. When you want your favorite pizza nothing else hits the spot. My favorite go to is their thin crust sausage and pep. I'll accommodate any toppings any sauce, but hands down this is my "aaaaahhhhh" pizza. I just moved to this part of town and am super happy they are right around the corner. Their cheefs, Italian sausage, Meatballs, cheesy bread...YUM. If you order from any of these four food groups: cheese, bread, meat and sauce you can't go wrong. read more

Uh whack delivery driver. Had a bad attitude and demanded a tip. Foods good, steer clear of anything but the pizza tho

What I want from a pizza place is consistent good flavor, good prices, and no hassles. This place has very good pizza, staff are always courteous, and I have never gotten a wrong or delayed order. Best all-around pizza joint. -Aimee read more

This place is HORRIBLE. I grew up with a rosatis in my hometown and I gotta say that this sugar grove location, is a disgrace to rosatis pizza! The pizza just plain sucks. Do yourself a favor and go somewhere else. I could literally vomit just thinking about this pizza. May god have mercy on their soul. read more

I love Rosati's pizza and have ordered from the Warrenville location for decades. The pizza at the Sugar Grove location tastes EXACTLY the same as I have had in the past. I got a thin crust Fantastic Four: sausage, green pepper, onion, and mushroom. It had a super crispy crust, good sauce, quality sausage, generous amount of veggies, cut in squares and the cheese is topped with herb seasoning - as Rosati's pizza always comes. I picked up on a Friday night during the dinner rush and it was ready on time. read more

Rosatis Sugar Grove - Fantastic Four: sausage, green pepper, onion, and mushroom - Pizza Near Me - Sugar Grove, Illinois

The quality of the pizza is very inconsistent. When the gang and I are craving pizza, we like to stay local. We have ordered from this place multiple times and 6/10 times the pizza and wings are good. The other 4/10 expect overcooked or undercooked crust, incorrect toppings, too much/too little pizza sauce. The wings are either drenched in sauce or have no sauce. read more

The only pizza even worth considering ordering is the BBQ Chicken and Pineapple Pizza, which is good in a pinch, otherwise we would rather go to the Rosati's in Yorkville next to Menards. It is a great place, the pizza taste fresher and the staff is awesome. The pizzas here are hit and miss and depends who is working in the kitchen. For the most part their delivery drivers are pretty good with the exception of one who has the personality of a dead warthog and that is being nice. Like I said it is good in a pinch but otherwise we will order from Pisano's or drive out to Yorkville read more

We get delivery often and they are always consistent in their quality. Delivery is always faster than what they predicted. My number 1 fav in our area and we try to always support local businesses read more

The only place I've ordered pizza from that reminds me on how I want it done. I forgot to ask for well done, they reminded me and put it back in the oven for me. Love this place and they're employees on the phone and at the register are phenomenal. It's nice to see good customer service is still alive here read more

We prefer Rosatis pizza and the delivery guys are good. You can always count on a coupon being available to save a little cash. I would recommend Rosatis when you want a good tasting hot pizza delivered. read more

Place has gone downhill fast with change in management. Last few times we have ordered, the quality of the pizza has been atrocious. Either way too much cheese, way too many topping (whole pizza covered in mushroom), cheese not browned at all, forgot part of the order , or all of the above. Won't order here again. Wouldn't recommend it to anyone. read more

Sadly, we don't have many options for pizza here in the sticks. My husband ordered a pizza for pick-up. Upon arrival, there were 4 to 5 people waiting for their "pies". The woman at the counter went into the kitchen and said, "We are getting really backed up out there." The owner screamed "F*** them, they can wait." Well, you will be waiting a long time before you get any more of our money! Like when "H- E- double hockey sticks" freezes over type of waiting. Pizza is mildly mediocre anyways. bleh. read more

I will never order any food from this place again. They gave me the wrong salad, then said they gave me what I ordered. My husband was sitting next to me when I called, and corroborated that I ordered chicken. The girl who answered the phone was extremely rude. Nope, never again. I was told the manager lives in a halfway house. Would never trust this place. read more

I had a pizza delivered and the whole thing was flipped over and the owner asked me to send him the picture. So I did and the owner accused me of trying to "sabotage" the pizza. As if I was trying to get a free $10 pizza after ordering from them for years. I have been to many other rosatis pizzas and this one is by far the worst customer service. I will gladly take my business elsewhere. read more

Rosatis Sugar Grove - This is another great pizza from rosatis. - Pizza Near Me - Sugar Grove, Illinois

NO STARS. This place Is HORRIBLE. I ordered a salad with chicken. I got a salad with pepperoni and ham. No chicken. so I called, they usually will replace your order if it's wrong. I spoke with the snottiest person on the phone, was on hold for 10 minutes, and when I called back, she said (with a total attitude) "The manager said she told you what was on the salad". I asked my husband, who was sitting right next to me in the car if I asked for chicken, and he said YES, I asked for chicken. She said the manager can speak with me in person tomorrow morning. I have a job, but I will be there tomorrow EVENING. Seriously, They have messed up my order for the last time. Don't EVER go here. read more

I'm a frequent customer of Rosati's and this is by far my favorite location. The owner and staff are very welcoming every visit with a smile and a friendly "How are you, what can i get you". Always in a pinch for time after a long day of work looking for a quick bite to eat this location never fails with a nice big hot fresh slice of pizza off the rotary (not like most locations/pizza joints where the pizza is dried up and dark that looks like it's been sitting on it half the day) and a can of pop for under $5 to boot. For as long as i work in the Sugar Grove area Rosati's of Sugar Grove will always have my business! read more

I love everything from here and the people are so friendly. They always deliver in a good amount of time

I've ordered take out and delivery from this restaurant numerous times. I've never had a problem with my order and the customer service has always been great! There aren't many options in this are for food, therefore having more options like Rosati's for food is greatly appreciated. read more

They have Bianca pizza which is good.they have half cheese half pepperoni which is delicious.They have the Valentino pizza which is good.They have fries spaghetti and mostaccoli. They have Italian beef,combo sandwiches French bread and wide selection of catering items that are inexpensive they have a catering package that u four different items for a low price. If u want ur pizza delivered call Rosati's the people who answer the phone are nice and cheerful the delivery people are very nice they have change if u have to much money say u have a $50bill and ur pizza costs $25 they will give u a $20 then a $5bill.They also have pop.They have coke sprite orange Barqs root beer and Pibb and Diet Coke. read more

Horrible customer service, send pizzas dripping out of the box and do not compensate for a failed delivery with any kind of inconveniences waiting 2 and a half hours, Not even a credit or discount. read more

I have been ordering pizza, Italian beef and lasagna from them for years now. Rarely ever are we disappointed. Service is great.

Ordered a stuffed spinach pizza. very disappointing still looking for the spinach Web site menu pricing incorrect manager attitude was SO this is now the current price Did not win a customer read more