*Rummel sold his practice! :(…read more Rina was always so helpful with the best prices for contacts and glasses! Dr. Rummel was very thorough and explained all options during my exams. He was very patient, funny, and welcoming!

Doctor Andrew and his crews are the best. Specially Rina, Leily and Robyn. These people are…read moreawesome. I've been going to this clinic for years. I love them all!

These are outstanding people they have made my glasses now for several years and they're…read moreunbelievable at what they do and how they do it I'm very honored to have my glasses made by this business thank you again

The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

I've been seeing Dr. H. Hanono since I was a little girl, back when his office was in San Ysidro…read more My grandma and mom were patients there too, so our family has trusted their care for generations. Now with Dr. A. Hanono continuing that same exceptional care, my dad, my husband, myself, and all of my kids are patients as well. We truly love the entire team--especially Anna!

I was disappointed with my experience here. I arrived around 5:35 p.m. specifically hoping to…read morepurchase a new pair of frames. There were two employees at the front desk behind their computers, as well as a group of about 6-8 employees behind the reception area. Unfortunately, not a single person greeted me or offered to help me choose a frame. I understand it was toward the end of the day and everyone may have had a long day, but as a customer who came in ready to make a purchase, I expected at least to be acknowledged or asked if I needed assistance. I was visiting from San Francisco and had purchased frames here before, which is exactly why I made a point of coming back. Unfortunately, after standing there without anyone offering to help, I decided to walk away without purchasing anything. It was disappointing, especially because I returned based on my previous experience and genuinely wanted to buy another pair of frames from this location. A simple greeting or offer to assist would have made a big difference!

Very happy to find my new eye doctor close to my home. Dr Hossini is extremely knowledgeable,…read moreprofessional, and put this new patient at ease immediately (I'm always a bit nervous when going to a new doctor, so this was important to me). I will definitely be recommending Dr Hossini to my neighbors and friends!

I cannot recommend Dr. Hossini enough. From the moment we walked into his office, everything was…read moreclean, welcoming, and professional. My 5 year old daughter has been experiencing some odd symptoms, and I wanted to start by exploring her vision. While her vision turned out to be fine, Dr. Hossini went above and beyond and had a great convo with me about other options/next steps to get to the bottom of things, and asked me to keep him updated on her progress. The level of care and attention he provided was exceptional. He was incredibly thorough and took the time to explain every single test he was doing on my daughter, making sure both she and I understood the process. He was so kind, patient, and genuinely cared about her well-being. She enjoyed her experience so much she was asking to do it again when we were on our way out. If you're looking for a pediatric optometrist (or optometrist in general) who is knowledgeable, thorough, and truly invested in your child's health, I highly recommend Dr. Hossini. We had such a wonderful experience, and I'm so grateful for his help.

My family has been patients of Dr Huang for over 17 years…read more He is very knowledgeable and thorough in his examinations and takes the time to explain his procedures in a way that is understood. He provides a comfortable environment for us to feel at home.

I'm very happy with my new hybrid contact lenses. Dr. Huang did a wonderful job on nailing down the…read morefit to the point that they are very comfortable to wear throughout the day. He helped addressed any of my concerns on the clarity during the initial fitting and was very patient until we got it right. They also accept my VSP insurance. I highly recommend this place.

I've been been a patient at Eye Physicians for the past 30 years, and I absolutely love this…read moremedical practice! I truly can't say enough good things about the doctors, the front desk staff who are always so kind and attentive, and the optical department, which always has the latest and greatest selection of glasses. My regular optometrist is Dr. K, but after my most recent visit, I felt compelled to finally write a review. I had been experiencing some vision troubles, and the front desk was able to get me in right away to see her. She was able to take a detailed look at my eye using their new imaging technology (they really do stay up-to-date with the latest technology), update my prescription, and recommend the right glasses and contacts based on my needs. I then worked with the optical department to measure and fit me for new glasses. They spent so much time helping me and genuinely cared about finding something that fit not only my prescription, but also the style and look I was going for. I was able to get my new frames so quickly, and I absolutely love how they look and feel with my new prescription! After 30 years, I can confidently say this is a practice I highly recommend. The entire team is professional, caring, knowledgeable, and truly goes above and beyond for their patients.

If you get a referral here from a PCP, ER, Urgent Care, or anywhere else, ask for another place…read more Let's start with the staff. I just got a call right now to inform me that I missed an appointment. In response, I apologize sincerely and tried to explain that I thought I received a request to confirm or not confirm, I chose not to confirm. The staff person then interrupted and started to yell at me that the call was just as a courtesy and that I actively needed to go out of my way to call and cancel the appointment. I then said, that's fine, but she did not need to yell as I was in the middle of apologizing. She then lowered her voice (but did not apologize for her behavior). I explained calmly (to keep her calm) that if they needed to charge me for what they believed to be a missed appointment then it is what it is. I explained that I didn't really get any help in the two visits I went so I did not want to go back and hung up. That leads me to the medical staff who don't really do anything. I was referred to this place to get a stye removed from my eye. I show up and I'm told that the doctor is on vacation and he won't be back for another two weeks. I get some antibiotics but I realize while I'm there that they should have never told me to come in as they did not have an ophthalmologist on staff that day. The only medical professionals on staff were optometrists and nurses. Interestingly, the doctor was not forthcoming about the fact that he was an optometrist. When I arrived two weeks later, Dr. Jacobs said he did not think treatment was necessary and told me I needed to use a hot compress and sold a beaded eye mask that you can microwave. I have no problem paying for something that may help but the thought was, if this was what I needed, why didn't I get this two weeks ago instead of getting every treatment necessary so I could wear contacts again. I had also been using a warm compress regularly for several weeks. However, Dr. Jacobs insisted the eye mask was better and he was right but why did they wait to get me the mask? The last several weeks, I had been miserable because I am farsighted in one eye and nearsighted in the other so glasses cause vertigo-like symptoms, dizziness, and headaches. Anyway, when he said his opinion was to not operate, I voiced my belief that I'd rather just have the stye removed. He then said "I'll pretend I didn't hear that." Incredibly rude but I was on a mission to remove this stye that had been bothering me for over 5 weeks. After some discussion, he finally conceded that it was my call and said he wasn't sure but there may be nothing in my eye, the stye could just be skin left over from where there was fluid inside. I asked him to touch the eyelid so he could confirm that this is the right call (since he claimed he had 40 years of experience). He didn't. I could tell he didn't want to operate and I realized despite how upset I was that I wasn't going to force someone who disagreed with me to put a knife against my eye (even though he conceded it would be a very small cut that only took a few days to heal). It just wasn't worth the risk. Overall a negative experience dealing with these folks, which is sad because until now my absolute best experiences with physicians were with ophthalmologists. If you're a potential patient that's made it this far, go somewhere else, they're not worth it. If you work there, you deserve any loss of business caused by this review. If you're the receptionist that started yelling at me, please don't change a thing, less people will come and eventually you'll be out of a job. :)

It is easy to schedule an appointment. It is inside Costco and next to the optical store thus very…read moreconvenient. There maybe a little wait but be patient. Dr Anita Scheck is amazing, she is very personable, she is very thorough, she doesn't rush her exams and consultation. I recommend RDRO!

It pains me to tell you this story. So this is my eye doctor ever since I moved to San Diego, but…read moretoday I was truly disappointed. I waited an HOUR!! A whole HOUR on the dot. Now I must say it was unusual but it's 6:45 my appt was at 5:45. I don't want to wait around for nothing just so I can be seen an hour after my appointment. I mean it's dinner time, I don't know about you but I have a family to feed and have groceries in the car. I don't know if it's a new thing but I am really bummed. My whole family comes here and if I move doctors we all move! I have a lot of thinking to do. Goodnight!!

I went to America's Best in the Eastlake Village Walk on 4/1/26 (not an April Fools) and had a…read moregreat experience. Everyone was friendly and helpful. Dr. Tori Leon was great. I was thinking how can you get a good eye exam for $60 when the standard rate is about $115. But the exam was professional and thorough. I was in and out in under an hour and purchased two pairs of eye glasses.

First, this was the first time here, and it will be the last…read more Second, this review is about the Retail side, not the Optometrist. Terrible customer service. Purchased a pair of eye glasses and sunglasses. When the came in, they were completely incorrect, backwards. It was going to be another 7 days before I got them. Clear lenses were in my Rayban Sunglasses, and the sunglasses lenses were in my eye glass frames. How can you get this wrong?! This is your one and only business! The Store initially tried to blame it on the lab. When I finally picked them up today, I go to find out as I was looking at the Order paper, they were actually ordered incorrectly by Lee. Nice job! Is there not a QA Process in place?! Is there no adult supervision?! I guess NOT! I knew I should have went back to my longstanding Eye Glass place. Again, no issues with the Optometrist