The lady AFTER the Optometrist was upselling the entire time. I've been here before and my…read moreinsurance was recognized and the cost was covered. She essentially charged for the full amount for the exam sans a 18 dollars discount (and I have great insurance) The lady on the phone said that my insurance was confirmed, and then the lady that was trying to sell me said, "let me check your insurance." AND NEVER ONCE did she say I was not covered. I called my insurance after and they said. "They lied to you ... they are not in network. I'm sorry they mislead you." Either way folks,... Nothing screams "Bad Faith Business" than that... there has been a change in this place. It's not the same,... I've recommended this place in the past... the Optometrists are great but the sales team on the floor are crooked. There are other places out there...

Client since childhood here! Highly recommend Total Vision Bonita for your optical needs…read more Dr. Trajano is amazing, I feel very comfortable with her assessments and recommendations. All of the staff are wonderful and helpful, they definitely explain everything and walk you through the tests and glasses options (if applicable). No need to ever feel shy or hesitant to ask questions, the optometrists and front staff are very friendly!

My family has been patients of Dr Huang for over 17 years…read more He is very knowledgeable and thorough in his examinations and takes the time to explain his procedures in a way that is understood. He provides a comfortable environment for us to feel at home.

I'm very happy with my new hybrid contact lenses. Dr. Huang did a wonderful job on nailing down the…read morefit to the point that they are very comfortable to wear throughout the day. He helped addressed any of my concerns on the clarity during the initial fitting and was very patient until we got it right. They also accept my VSP insurance. I highly recommend this place.

Very happy to find my new eye doctor close to my home. Dr Hossini is extremely knowledgeable,…read moreprofessional, and put this new patient at ease immediately (I'm always a bit nervous when going to a new doctor, so this was important to me). I will definitely be recommending Dr Hossini to my neighbors and friends!

I cannot recommend Dr. Hossini enough. From the moment we walked into his office, everything was…read moreclean, welcoming, and professional. My 5 year old daughter has been experiencing some odd symptoms, and I wanted to start by exploring her vision. While her vision turned out to be fine, Dr. Hossini went above and beyond and had a great convo with me about other options/next steps to get to the bottom of things, and asked me to keep him updated on her progress. The level of care and attention he provided was exceptional. He was incredibly thorough and took the time to explain every single test he was doing on my daughter, making sure both she and I understood the process. He was so kind, patient, and genuinely cared about her well-being. She enjoyed her experience so much she was asking to do it again when we were on our way out. If you're looking for a pediatric optometrist (or optometrist in general) who is knowledgeable, thorough, and truly invested in your child's health, I highly recommend Dr. Hossini. We had such a wonderful experience, and I'm so grateful for his help.

Doctor and Staff are friendly and accommodating. They looked up my insurance and informed me what…read morecoverage I have.

Brought my kids in for an eye exam and declined the "optional" retinal picture for $39 on the…read moreintake form. When the doctor (Efrain) noticed this, he explained the only other option would be dilation. I continued to ask questions out of curiosity (as I did not want my child's eyes dilated) and Efrain condescendingly asked, "Are we really talking about $39?" (trying to shame me for questioning his optional fee) I respond... Efrain gets louder and makes comments about my kid not being able to hold still. At this point, I decide to not continue the appointment in which Efrain storms out and slams my kids file on the receptionist's desk and stares us down as we leave the office. 100% do not recommend. It was a degrading experience to say the least.

Excellent Service, AWESOME DOCTOR AND OFFICE STAFF! I Absolutely Love This Place!! Easy thorough…read moreappointments and service! I recommend this eye doctor to ANYONE...You won't be disappointed!

I had a terrible experience at Lenscrafters, and after getting a refund there, I did a search for…read morean optometrist who was closer to home. I landed on EyeCare of Bonita, and am glad I did! Firstly, they accept Eyemed insurance. I was fully covered on my purchase! Secondly, the customer service is terrific! I had the pleasure of working with Cynthia, who was knowledgeable, friendly and helped me hone in on the perfect eyeglasses. I was also able to find a great pair of Gucci sunglasses, which EyeCare was able to get my prescription in as well. This highlights what I really like about the EyeCare location: it looks like it is very small and doesn't have a great selection of frames -- but they actually have a great selection of mid to high-end glasses! I was surprised to find Boss as well as Gucci and several other designer brands. I received a great deal on the lenses/frames, and have decided I will be headed back to this location in the future. The customer service is top-notch, and their lab did a terrific job on all three pair I got from them. If you are on the fence, call in and set up an appointment to try on some frames. You won't be disappointed!

I have a great experience EVERY SINGLE TIME. The opticians are knowledgeable and personable. They…read morehave a fantastic selection of glasses, great name brands and they play awesome music for the patients to listen to! Highly recommend the Terra Nova location.

Everything from start to finish was excellent. All of the staff were professional, thorough and…read morenice, very nice! The ladies at the desk were warm and welcoming. Juan's patience in helping me understand my insurance options and fitting my glasses was much appreciated. Leticia the manager was instrumental in getting me into a second pair of glasses. Dr. Sardella got my prescription dead on. That last would seem like a "no brainer" but if you wear glasses you know what I mean. During the exam I was actually able to tell which options were better 1 or 2

I had a little issue with something looking for a part. The employee said they don't have a part,…read morebut he did fix my issue and helped me with the problem I had. Thank you

ordered a pair of sunglasses using my prescription and went to pick it up today only to find they…read moreused the wrong prescription. How can this happen? No comment from staff about their mistake, only to say I will be contacted when the correct lens arrive. Never again!!

It is easy to schedule an appointment. It is inside Costco and next to the optical store thus very…read moreconvenient. There maybe a little wait but be patient. Dr Anita Scheck is amazing, she is very personable, she is very thorough, she doesn't rush her exams and consultation. I recommend RDRO!

It pains me to tell you this story. So this is my eye doctor ever since I moved to San Diego, but…read moretoday I was truly disappointed. I waited an HOUR!! A whole HOUR on the dot. Now I must say it was unusual but it's 6:45 my appt was at 5:45. I don't want to wait around for nothing just so I can be seen an hour after my appointment. I mean it's dinner time, I don't know about you but I have a family to feed and have groceries in the car. I don't know if it's a new thing but I am really bummed. My whole family comes here and if I move doctors we all move! I have a lot of thinking to do. Goodnight!!

I'll give them 5 stars because they honored their warranty and fixed my glasses at no extra charge…read more The first time they didn't quite come out right because the prescription was a little off, but they fixed the problem.

That time of year exam + new glasses appointment at Americas Best Contacts & Eyeglasses…read more Dr. Nguyen is a very good Optometrist. The location has a very friendly staff with great customer service. There's plenty of parking America's Best is in the Walmart Plaza on Broadway in Chula Vista. I recommend this location! Happy Yelping :)

I rarely write reviews, but this experience compelled me to share. I've been a loyal customer of…read morePack & Bianes (Eastlake) for over 10 years and have never had issues until now. I recently received a pair of prescription glasses, but unfortunately, the prescription was incorrect. I had to return them to be fixed, which was already inconvenient. What was more disappointing was that I was asked to pay additional fees for their mistake, and no apology was ever offered. Today, I received a text that my glasses were ready for pickup. I called to schedule a pickup, but the receptionist placed me on hold for 15 minutes, only to tell me that there were no available appointments and that I would need to wait another two days just to pick up my glasses. To make matters worse, the receptionist was very rude and ended the call abruptly without any courtesy. After being a long-time customer, this experience was extremely disappointing. I hope the management addresses both the service quality and customer care moving forward.

I was referred by my optometrist to Pack & Bianes for prescription glasses and was told they…read moreprovide great service. Unfortunately, my experience was disappointing. I signed in as a walk-in and waited while three people who arrived after me were helped first. When I finally was asked, they realized my name had been removed from the list even though I was never called. Then I was told I needed an appointment, despite others being seen without one. No apology was offered for the wait or confusion. Based on this experience, I would not recommend this place.