Wonderful service. Had a problem with my daughter's toilet and ended up going with a whole duct…read moreclean on both toilets, showers, and sinks. Job was completely smoothly and quickly. My cat also warmed up quickly to our guy which was sweet as well.

This review should be 5 stars…read more They came to fix a sink that was Jerry rigged and needed repairing. They showed up on time. They fixed the problem quickly. The tech was professional and friendly. He cleaned up after himself. He charged me the same as his estimate. So why 4 stars? They use an AI agent scheduler. The AI texted me conflicting info the morning of my appointment. It made me think that my appointment would be delayed or canceled. It wasted my time by impersonating a real human who could be reasoned with. I texted it back, arguing with an AI agent about it. It stressed me out when I absolutely did not need that unnecessary aggravation. Turns out the AI hallucinated the delay. The extra stress was completely unnecessary. Get a person to communicate with customers, please. Texting with an AI impersonating a human is undignified at best, insulting at worst. It feels like deception and disdain. This should be 5 stars. They did a 5 star job. Their AI customer service lost them a star.

Delroy and his team showed up exactly when he said and fixed my problem in less than 30 minutes. He…read moreeven gave me a small discount because the problem wasn't too bad. Great service, will definitely be using them in the future for any plumbing related issues

Great service - quality work. Fair price. He fixed 3 things…read morewhile in my home - a faucet a spicket and 2 knobs.

I woke up to a big mess at home and discovered I had a slab leak in my bedroom closet, and what a…read moredisaster it was. I immediately called Trust Rooter, the plumbing company I've used before for a similar issue, and just like last time, they responded quickly and professionally. They came out the very next day, located the source of the leak, and re‑piped and repaired everything the same day. I was especially glad to see that the same technician, Jose, was the one who came out. He was extremely thorough, explained every step of the process, and his professionalism truly exceeded my expectations. He went above and beyond to fix the plumbing leak, and he absolutely earns 5 STARS from me. Thank you so much. Nader

Hired once, declined once. Manual came both, first time was the leak from upstair unit toilet, he…read morecut my ceiling and found the leak no time, paid $170 for diagnostic. Second time, called pipe replacement of drainage with garbage disposal, an appointment was between 9 and 11 am, got here after 11, said pluming was done incorrectly, I need to give up disposal, redo plumbing without it for $430, I asked to send quote by email and let him go. Did not hired them second time since I disagreed their suggestion.

We had an occasion to use this company and all I can say is that they are terrific. They came as…read morepromised, reviewed what I thought was an issue, explained all to me ( there wasn't any issue) and said goodbye to the service guy who's name escapes be but was so nice. There's not a whole lot more to say other than I liked the service guy, I liked their dispatcher, and if and when I need help with my heater , they will get the first call.

I used this company in March. The plumber came by and the next day I had the same problem again…read more The problem somewhat subsided and would come back here and there but then I got fed up and called them to tell them it's not resolved and they said he should have done a camera view not a snake and I would be charged for them to come back out. If I paid you to solve the problem and you didn't solve the problem why would I pay you again? Bad business. Ineffective resolution to my problem and more expensive than the competitors. The plumber from the company even told me the prices for John the plumber are ridiculous. Do not use!

So I didn't actually use them, but this review is because they got back to me quickly with a quote…read moreand were very professional. The price they quoted me was actually the lowest by about $20, but I ended up going with a company I had used before out of familiarity. Still, I appreciated the quickness of their response and it seems like their prices are good.

When you call you will be greeted by Wendi on the phone, and she is so helpful in getting your…read moreissues resolved. She is always so accommodating and provides the best customer service. RD Plumbing is the GOLD STANDARD really great communication, dependable, honest, polite and the utmost professionals. Mr. Rich is knowledgeable and takes care of what you need always. He operates with integrity because he takes care of his customers, and you will always think of Rich first to call if you need help. RD Plumbing and the team is a rare find because they value your trust to do the work when you call. Rich has taken care of numerous jobs on different properties, and the tenants always praise the work done and the way RD interacts on the site. Thank you, Rich, Wendi and your team. You should be so proud of the business and reputation you have built. Thank you for always helping us out. Neil and Kim L. in LBTS

Excellent service and very professional installation. My new water heater is working great. I'm…read morevery satisfied with the service. Thank you!

These guys did a great job on a recent plumbing project I had…read more I had them come by for an estimate the other day. At the last moment before the plumbers arrival, I had to rush out and pick up one of my kids because my wife was running late. Despite the change of plans, he persevered, kept in touch, assessed the situation and gave me a price without any hassle or drama, which I appreciated. Some companies are not able to give estimates without both homeowners there walking thru everything which is ridiculous. Anyway, he came back a few days later, showed up right on time for the job and got to work right away. There was minimal disruption and the guy worked very well independently. In the end the project was completed successfully and everything was done exactly as I wanted. Five star work! It's kind of cliche but it's a little hard to find a good plumber these days. I'm glad to have found these Star Line and will definitely be using them in the future.

Needed service on our clogged outdoor drain and Tim at Ft. Lauderdale Plumber was one of the first…read moreto respond. He was thorough in providing options and quick to dispatch a service person based on my availability. Alfredo, who completed the service, explained the work he was doing in a way I could understand and was quick and professional. The prices were also reasonable. I'll definitely be calling Ft. Lauderdale Plumber for any future service needs.

Had a leak in a older copper water line that was in a very tight spot. Andrew came out and made the…read morerepair. Fast and clean. Will use again when the need comes up.

I have used 4 Star Plumbing several times for other issues. This time I had a shower back up and…read more toilet overflowing/bubbling. I called 4 Star Plumbing around 1:30 pm and by 2:20 p.m. they had someone at my house. Derek was very nice and I felt horrible for him to climb the roof in this heat. Word of advice: ask for the price ahead of time so you don't have a sticker shock. It cost $500 to snake two pipes they... the cost is the same for one or two or three pipes if they have to get on your roof that's the cost. If you know where your cleanout is it is slightly cheaper. Derek asked me where they sneaked it last time and I told him that they came down the roof. The entire process took about an hour Derek took his time, ran the water, snaked again, Etc. I also asked them for an estimate for a water heater and replacement of cast iron pipes. Besides the sticker shock, I was very impressed by their services! Quick and efficient with no extra fees to come out...one sticker price. Let's face it everything is more expensive now so since they came out so quickly I feel it was worth the money. If you want to shop around... maybe this service would have been cheaper with another company. I've never had a bad experience with 4 Star Plumbing so I highly recommend them for any job.

I hired 4 Star Plumbing after both units of my duplex experienced a sewer backup. I paid over…read more$3,100 for sewer work that included clearing the line, installing a cleanout, and hydro-jetting. Despite that work, the problems continued and I experienced additional backups within weeks. I ultimately hired another licensed plumbing company to investigate further. Their camera inspection and subsequent excavation found significant issues beneath the home, including approximately 10-15 feet of improperly pitched sewer line that required correction during a complete under-slab sewer replacement. As a homeowner, I relied on 4 Star's expertise to properly diagnose and resolve the issue. Instead, I spent thousands of dollars, suffered water damage, disrupted my tenants, and ultimately had to move forward with a major sewer replacement project through another contractor. What disappointed me most was the lack of accountability when I raised my concerns. I understand that underground plumbing issues can be complex, but based on my experience, I cannot recommend 4 Star Plumbing. I would strongly encourage homeowners to obtain multiple inspections and opinions before proceeding with expensive sewer repairs.