Jose and his team took my car during a busy time right before the holiday. Jose was hopeful they…read morecould get it completed and DID. he called to give updates and was reasonably priced. They even cleaned up my car before my pickup. Thats great customer service! They deserve more staff over there!

I am writing this review not just to share a positive experience, but to thank a person who…read moreprovided incredible kindness and integrity during one of the most difficult times of my life. Since my mother's cancer diagnosis in June 2023, I've been struggling with anxiety and depression. In November 2025, after a stressful visit to the eye clinic (where I had to wait to put in my contact lenses), I was flustered and trying to navigate a confusing parking garage. In a moment of total frustration, I accidentally backed into a brick wall, severely damaging my car's rear end and tail light. Already emotionally and financially strained--in the middle of relocating from Chicago and waiting for relocation assistance--I was devastated. Other body shops quoted me around $7,000, which felt impossible. Then, I was referred to José Ramos by a friend from work (in custodial services). From the moment I met José, I felt a sense of relief. I explained my referral and my situation. He gave me a honest quote of around $5,000 and then gave me a game-changing offer: if I could find the parts myself, he would deduct the cost and, most importantly, the quote would not change. He promised no surprises. I found the parts, and José stayed true to his word in every way. He was not trying to take advantage; he was transparent, fair, and kind. In the end, I paid a total of $2,950.36--less than half of what others wanted. José is a blessing in disguise. He understood this accident happened at the worst possible time, and he treated me with respect and empathy, not just as a customer. He eased a huge burden during a period filled with worry about my mother, a cross-country move, and financial pressure. I cannot recommend José Ramos highly enough. If you need collision repair, please go to him. Don't hesitate. You will get exceptional, honest work from a manager who genuinely cares. Thank you, José, for your integrity and for being a bright spot when I needed it most.

Black Ice and a guardrail turned my father's Ford Ranger into junkyard material. Frank's returned…read moremy truck to look as good as new. My father says Xavier should run for U.S. President because he feels he's honest with a great personality and that's something he doesn't seen much these days. I can attest that my father's truck looks great now thanks to Frank's I Know my dad loves the work they did because although he doesn't do ANYTHING online, he wanted me to write a review so bad that he wrote his thoughts on the attached note card. Keep up the good work!

Franks Auto Rebuilders is a Good, Trustworthy Shop. I've taken a number of my vehicles to Frank's…read moreand have always been more than pleased with the service and quality of work that they have provided me. I would recommend Frank's to my family and friends, and I have.

This should be a six star rating, Tony and his crew are the best, it's the third time they fix my…read morecars and I shure hope there isn't a forth, but if there is I will be back Thanks agine Ed Diebel

Unfortunately, I had to meet Collision Boss because of an accident. As anyone would, I dreaded…read moreleaving my car but I needed it fixed. Let me be honest-because this business is 'in the hood', I was more than leery of giving them my business. This is one of the auto rebuilders that my insurance deals with and because of the convenience of getting there, I took my car for an estimate ONLY. What a pleasant surprise to walk into a CLEAN and Professional business. I made the GOOD decision to allow them to fix my car and I received my car back as promised and it looked brand new! I am more than happy to recommend this business! Please ask for Felix! He will absolutely take care of you!

They are an honest business. We have a 12-year-old car, and Sam has been taking care of it for the…read morepast 8 years. We always bring our car in for annual checkups and before big road trips. They usually finish everything within 1-2 days unless they are waiting for parts to be delivered. As a one-car household, that convenience has been incredibly helpful. There aren't many businesses that I trust completely, but A-K is one of them. Thank you, Sam, for helping keep our family safe all these years!

I'm honestly surprised by how good of a rating this shop has…read more I took my car in to get it looked at for some suspension noise. When I came back the next day, all the owner wanted to sell me on was needing my brakes done, and he insisted that my brakes were the only noise. I took the car home, and tested this out, just pressing down on the body to see if I could hear the noise, and I did, so I took the car back. This time he said he wouldn't let one of his techs drive the car because my plates were expired - even though I've never had a shop decline work for this before, I figured that was fair, I could drive the car while his tech listened for what I was hearing. He instead pivoted to wanting to charge me $600 to clear my check engine codes. Not FIX the check engine issue - just clear the codes. Of course, he pretended like he was just going to do some magic trick to get my car passing emissions, but it was very clear he was just talking about resetting the codes. In the middle of this conversation, I also saw him directly try to steal from a customer. There was a customer who came in to return a part. It was clear that there was a phone conversation had ahead of time, and an agreed upon price, and there was definitely some tension between these two, as well - seemed like the customer wasn't exactly happy with the owner. The owner counted out the cash to return to the customer, and then started arguing with the customer for a bit, while discretely folding the cash and putting it in his pocket. While the owner was being nice the entire time, he did try ending the conversation, until the customer had to directly ask for his money again, while the owner basically went "oh silly me, I put it in my pocket and forgot!" Long story short, everyone else seems to have had a great experience here, but I basically had 3 super scammy experiences within one visit.

These people's took 3 months to fix my car and they had attitude because I kept calling to check to…read moresee how much longer it would take to fix my car and when I got my car it wasn't fix right and items was missing off my car. Do not take your car to this place.

The work was good but they had my car from June 19 until the beginning of September and they're not…read morevery good at customer service and not very good at giving accurate estimates on the time frames