Great service! I needed a new battery on my watch, was in and out in less than 10 minutes!read more

Today I gave my wife a pair of beautiful pearl earrings selected from Javier's assortment. Today…read moreis Valentine's Day and she loves them! I love this jeweler for their personal attention and friendly service, things you can't find in any chain store.

False advertising! They currently have a commercial on…read moreTelemundo that I have recorded multiple times. On this commercial it states if you pay cash you will get the Jewelry piece or pieces 50% off as a promotion for Mother's Day. Well when you go in they claim it's buy one piece get the second piece 50%. They also said it's only one piece per person. The lady there is full of it. We tried leaving a message for the owner and he never called! They did NOT respect that I had a recording with what they claim! So please save yourself from scams like this and shop at a place they can maintain what they say. Places like this are just a rip off!

Great costumer service. They great you once you come inside the building. The lady's that work…read morethere are very attentive of what your reasons you might visit the jewelry store.

Definitely recommend this place all the girls always great you with a smile and positive attitude ,…read morethey always listen to what you're looking for and make sure you leave happy with your purchase

Good service just came to give a payment and got out with $1k more in debt really nice peopleread more

Very helpful staff Jessica and Karen were able to help me with my purchase . They have a lot of…read moreselection to pick from.

Really awesome service. And super cute jewelry to choose from. My daughter got her ears pierced and…read moreJessica was super nice to pierced them for me. The jewelry has lasted and is still shining.

its fkg closed. permanent ley you dig? as in, out of…read morebusiness and not in business anymore because they are f=ing c l o s e d d o w n c l o w n capice? go n see 4 yourself. and then cry like me.

Excellent customer service, fair exchanges, bright, cheerful, environment. Highly recommended.read more

Thomas and his family business put a great deal of time, care, creativity, and heart into helping…read moreme restore a very meaningful piece of jewelry (my wedding set), and I'm incredibly grateful for the final outcome. I originally came in hoping to redesign the set (as it was damaged), but after exploring several options, I realized a full redesign wasn't financially realistic for me at this time. Rather than pushing me toward something outside my budget, Thomas worked with me to find a solution that honored both the sentimental value of my original ring and what I could realistically afford. He repaired my original setting, replaced my stone with a beautiful lab-grown opal, and helped me creatively use inherited family jewelry toward the project. The end result feels deeply personal and absolutely beautiful -- I now have my wedding set back in a way that feels meaningful, unique, and affordable. What really stood out to me was how much personal attention Thomas gave throughout the process. He took time to walk through options, answer questions, and genuinely get to know me and what I was looking for. He's warm, funny, easy to talk to, and the experience felt very much like working with an old-school local family business that truly values relationships with their customers. If you're looking for a jeweler who will take the time to work with you, think creatively, and help you find something that fits both your vision and your budget, I'd absolutely recommend stopping in to Scotts Valley Jewelers!

Very amazing customer service. Ulisses was great, he was very knowledgeable about products and was…read moreshowing me pieces with amazing prices. Kris was able to thoroughly explain to me what work needed to be done on my watches and the time frame. She followed up nicely and even helped me get a new band for my beat up watch. Even after all the great things, Thomas was able to show me some new pieces and I even purchased a new watch. Small team but mighty !!!! Amazing work all three of you.

If you're looking for nice handbags this is the place! Great attentive service from Alex, I will…read morereturn.

No vengan aqui they are cutting and stealing your gold diamonds and switching it. They do it to…read moreeveryone. They also make you sing a 3 sheet contract then they go in the back room come back with a single sheet that's not the same . People who are desperate won't notice . But now I know tha they are running an illegal business. They will chop and trim the gold . They know exactly what they are doing. Be ware they will go out of business. Employees are in on its