Hampton Inn in Norwich is one of my favorite hotels to stay in when in the area for work…read more The rooms I have stayed in are alwayd clean when I arrive. The bathrooms are stocked with soaps, conditioner, body wash in pumps mounted to the walls. I first saw this in Europe years ago and I'm glad it's catching on here in the U.S. If you forgot to pack those items it's great to have them already provided for you in the room and with less waste than those single packaged ones from years ago. The hotel has a small retail area for small microwaveable meals, snacks, candy, amd drinks. There is a pool, fitness center, and a bar/lounge on-site. Breakfast is served 6am -10am on the first floor and is included in the room rate. Make your own waffle, cereal, eggs, sausage, potatoes, oatmeal, yogurt, bagels and pastries, fresh fruit, juice, and coffee were available during my stay. This location is about 15-20 minutes from the Submarine base, and less than 10 minutes to Mohegan Sun, just off of I-395.

Had a really comfy stay here while going to Mohegan Sun for Trans Siberian orchestra show. Loved…read morethe pool and the waterfall jacuzzi! Fabulously relaxing and rejuvenating. Location was perfect! Room we stayed in was on the cemetery side of the building, it was very quiet. Other side is adjacent to the highway. Our room was 220. Can't go wrong with a Hampton Inn, especially this one!

Not recommend Comfort Suites Near Casinos. Almost $300 per night, but not clean and run down…read more Elevator not working. Housekeeping is non existent. Room cleaning upon request only after staying 3 nights. Door almost broken. Squeaky noise on the stepping strip to the bathroom. Unfriendly staff.

We had three different room changes and all three of them were something wrong the first one had no…read moreac/ heat the second one was directly infront of the elevators and this third one was just horrible and paint is chipping all over. For $180 dollars a night this is horrible.

This hotel is in desperate need of renovations. Desperate. The room is tired, had a vague damp…read morescent, and was just barely cleaned. The bathroom had cracks in the ceiling and walls, tiny patches of mold in the corners, and one of the lampshades had a suspicious reddish brown stain. But I've stayed in worse, and will likely again in the future. It's not a total loss, it wasn't exceptionally comfortable but it was exceptionally convenient to Mohegan Sun, and after attending an event it was nice to not have to drive so long back home. That being said this place is absolutely not worth the high price that we paid for the room and we'll chalk that up to in demand pricing. I don't understand why a place that's raking in that much in room rates hasn't updated yet though. A mystery. I will note that the front desk staff is friendly and courteous, that softened the experience some. I won't be returning here, but that's not because of them.

Let me first just say this hotel was extremely accommodating. The staff were very pleasant and did…read moretheir best to make it a good stay. Yes they were short staffed at times. But that's not their fault. Had plenty of cookies and water bottles!! Large 6 story building. Rooms vary in size. The ice machine didn't work on the 2nd floor and they only had 1 other on the 4th. So breakfast WAS an issue here. Apparently you have to pay an extra $10-15 a day....and it's only good for 2 people (so a 3rd/4th is extra!!). We had small issues with this and ended up at Dunkin's down the road. My mother also had problems Connecting the internet to her computer. It was VERY slow at start. So be patient. No major problems and the hotel was decent. Just wasn't spectacular either. (Also the IHG corporate "reservation desk" was horrible and wanted to sign me up for a Myrtle Beach resort timeshare. I said nooooo way!!)

My husband and I have been coming to Mohegan Sun for the past 25 years. The decor is stunning,…read morestaff is friendly, spa is a favorite, restaurants are good. So why 3 stars. For many years we've had problems with the AC in our room. It seems to go into some kind of eco mode during the night. It only runs if there's movement in the room which is not ideal if trying to sleep. on numerous occasions we've complained. Engineering has come to our room and sometimes they would bypass the conservation mode. On this last visit I went to the front desk the morning after our first night and they did admit people do complain. We had booked a 3 night stay but left after two. Neither my husband or I could bear another night of getting on and off the bed to get the AC going. So we came home with a fuller wallet because our play time was cut short. Guys, this is penny wise pound foolish. Shame on Mohegan Sun for not ensuring sleeping comfort for their guests.

Love coming to the casino because there's everything that you could want in one spot…read more Food, clothing, gambling, drinks, shows you name it! We typically come for dinner before a concert or a convention event. I really like the pop up bar that they have on the second floor with different themes every few months. The restaurants and food places are plentiful from coffee, to breakfast deserts and everything in between

The pros- the price was fantastic, we were able to check in early which was nice. The room was…read moreclean and had plenty of space to get around. There was free breakfast offered but we slept in and didn't get to utilize it. It was a 5 minute drive to Mohegan Sun so it was very convenient. Plenty of dining choices nearby Cons- I have a mobility issue and asked to be close to the elevator. I asked desk agent if it was close, she said yes... it was not. The room had a weird smell, not bad but weird. The two doors to get into the hotel were manual not automatic so makes it a little difficult with a mobility device and or luggage/bags. When leaving there were dead bugs in the floor in the lobby

Unethical Hotel Practices - Don't Book Here…read more I booked a suite 9 months ahead through a well-known hotel booking app, fully paid and confirmed. I've used this app countless times with no problems and have stayed at this hotel 17 times in the past 3 years. Yet, the hotel downgraded my suite to a regular room. Staff were dismissive, corporate refused to assist, and talking to other guests revealed this is a recurring practice. It's clear the hotel deliberately downgraded rooms to sell them at higher rates during a sold-out Mohegan Sun concert. The app fixed the payment, but the hotel's customer service was nonexistent. Avoid this property unless you want to risk being ripped off.

If you love nature this is the place to stay! We stayed in…read morethe Octagon cabin. It was set up like a little hotel room, but in the woods. We even had a heated outhouse! The views are absolutely gorgeous! Our hosts, Bert and Nancy, were very accommodating and extremely nice people! We hiked a bit as they have several acres of property that's well maintained with clearly marked trails. Definitely a fun experience!!

Bert and Nancy have a gem of a place here in Norwich! This location exudes tranquility and…read morerestoration. The space is stocked with everything you might need from a lantern and flashlights to tea and granola bars. They even had two chocolate bars for s'mores! How thoughtful is that!! There is a short walk from where you park to the location of the tree house (and the other units as well). Bert was AMAZING to help us with our cooler and luggage. Next time (and there will be many!) we'll pack lighter as we brought a lot of what they already had. Really just a change of clothes and some toothpaste is all you need here! The outdoor shower, located under the main house, is lovely and well lit. We showered in the evening before bed and felt very safe and comfortable. This is also where the sink is to wash dishes, etc. There's a gas grill as well as a Coleman stove in addition to a fire pit! The tiki torches around the fire pit area are a nice touch. The composting toilet is in a separate room inside the tree house with a door for privacy. The directions are clearly marked and once you get used to it, it's a breeze to use. The space itself was nicely appointed and decorated tastefully and sparingly. One of the days we were there it rained, and we spent the day relaxing, chatting, napping, snacking all dry and cozy in this little slice of contemplative heaven. Highly recommend if you just need to get off the grid for a few days, although there is electricity and fair cell service so you can still Wordle if you must. We're headed back next month, and the month after that,, and the month after that to try out the tiny house and the Octagon house by the brook. A full five stars for Bert & Nancy's Water Forest Retreat!!

Checked in late after going to a convention at Mohegan Sun. Hotel was clean, staff was friendly,…read morebed was comfy and the lighting was good nice and soft. They had a breakfast bar and I just got coffee and it was good and I'm pretty picky with my coffee. Usually hotel coffee is weak, but this time. Also they have a shuttle that runs to Mohegan Sun so it's super convenient and you can save a few $

First of all, I support this hotel whenever I travel to this area for business. The hotel has a 48…read morehour cancellation policy. Upon calling the hotel more than 24 hours in advance of my stay and informing them I would not make it and need to cancel due to illness and require cancelling my entire trip. They said no problem. Now upon challenging this both the manager and front desk have no notes in the system the reference this and claim that I haven't called the previous 4 days this week as well. I know I personally called the hotel, as I utilized the number in the hotel section of the Bonvoy App. I didn't not make a note of the name as I was laying in bed with the flu. I do travel frequently and stay in a Marriott property 45+ nights/year. I was even traveling to one when I had to return home with the flu the first leg of this trip and the property in Boise had no issue! Most Marriott's require a 24 hour cancellation and have never had a problem. As a Lifetime Gold member and multiple years Platinum, I have been truly loyal to Marriott. This property's management is rarely in the office as I have called on multiple occasions and feel that their customer support is less than stellar if in fact they don't have the appropriate notes as I've left with each team member this week, yet she is claiming no one has gone into my profile and made any notes. At this point, she is unwilling to refund my reservation fee of $160+ and remains on my credit card. They were argumentative and stating specifics that I knew were not correct of my actions and whom I contacted...So, I question where the disconnect is in their understanding of customer service. I have always been treated with respect at other Marriott properties. Be cautious at this property!

Monday night stay in April 2026…read more I've been to other motels in area for about same rate and at this rate it out performed the others with obviously 2 to 3.5 stars. The entrance is really easy to miss as the traffic is moving so fast and the Hyatt sign is so small, low, and not lit very well. The entry looks like a service entry to some back area.. and it is way in the back so you will not see the building until you are well down their road after you turn in. Parking not so bad although I can see on a busy weekend it could be a challenge to find a spot near the front. Elevator is past right desk to right, whereas dining is to left. There is a gym open 24 hours (didn't go to it) The indoor pool I believe is open until 10PM (didn't go to it) 5 Minutes straight down the road to the Mohegan Sun (nearest to Winter Parking) Room with king was clean and in good condition. Everything worked. Bathroom door was wide and ADA compliant. In our King room we had a couch, work table, king bed, mini fridge, one LCD large flat screen TV, and all the other typical stuff in a room. The breakfast in morning included hot service: Canadian bacon (slightly salty but great) Has brown cubes Scrambled egges French toast (without the vanilla extract) Also - hard boiled eggs, totilla wraps, berries in sauce, yogurt, various breads, bannanas, OJ/Apple Juice/and Cranberry? The food attendant was right on stocking the food. Bus your own trays and silverware to bins to left of room. Food seating - the lobby area, the main area near food, and a sunny veranda. Hours for breakfast (included complimentary with lodging) 7AM - 10AM Check out is at 11AM Check in is at 4PM but you can request earlier time Lobby had a slight funky odor, but not incredibly bad although it could use some air freshener There is a snack and beverage display to right to bac near front counter. Price is a bit high e.g. med chips ~ $5.50. There is a CVS right down the street, pick up your snacks a beverage there instead. There are no steps into building so it is all ADA compliant. No smoking unit - great! I do not believe it accepts pets either. Not sure. Some movie channels could not connect because of signal issues. The menu on the TV is a big pain as you cannot scroll the menu, just let it run through. If you hit the channel up or down button it only effects the channels not the menu. There is no menu button. HVAC works fine. Typical noise but at least you don't hear clanking blades or noise like a airplane when it's running. Sink is out side bathroom which has shower (rain style not forceful spray), and toilet. Towels are placed in shower stall, high up and opposite shower head. Two night stands (one has a useless clock with no instructions), so use your cell phone for an alarm. The other night stand has a USB connector box. Both sides of bed had sconces. I would stay again if it was same great price (under $100 plus tax; weekend is probably higher). Well worth it at this rate! Not perfect, but the other stuff and small inconveniences was worth living with for what you get at this price point so close to the casino. Enjoy your vacation or trip!

Not the most modern but very clean and conveniently located…read more Shuttle to casino was very convenient and right on time. Nice to not have to drive back and forth if needed. Best thing was the Chinese restaurant just a football field away. Best Chinese in New England hands down Golden China Uncasville Ct. Both 5 stars!!!