Phil did a great job selling our house! We knew we were up against a major challenge in the current…read moremarket. Apparently, there were something like nine houses for every buyer at the time. Still, Phil went all out and did a bunch of things above and beyond to help our house stand out. It worked! We are thrilled that we were able to sell it, and along the way Phil kept us in the loop and held our hands along the way. We highly recommend him.

first of all I am a Veteran. this guy PHIL Shaver scam artist. Beware…read more he had a me on the phone after 15 minutes of stupid home questions about selling he never offered me a price. Beware this guy is a joke from hell. I mentioned all the up grades I had and he still bull shitted me, So don't waste you time and effort. NEVER RECOMMEND

I had a great experience working with renewal specialist, Tishan Koenen, on my recent lease…read morerenewal. At my request, she conducted a thorough rental rate review and took the time to evaluate current market conditions in the area. She was responsive, professional and transparent throughout the process. Most importantly, she was instrumental in helping secure a renewal rate that was closer to current market for the upcoming lease term. I truly appreciate her willingness to review the pricing and advocate for a fair outcome!

Our house smelled like cat pee when we moved into it. This was never handled during the entire year…read morewe lived there. Any effort to have this, or other issues address, we're met with silence and 2-hour long hold times. When we moved out, we did not receive our security deposit until the last day. For some reason, they address the check to all names on the lease instead of the primary leaseholder, making it impossible for us to cash the check. We spoke with invitation homes and signed multiple documents affirming that they should only be sending us a check reimbursement with only the primary leaseholder on the check. They told us they had sent a new check out way, but after waiting a few weeks we received a check that, yet again, had all three names on it from the lease. This debacle repeated itself a third time before 2/3 roomates (1 moved away) took a trip to the Orlando office to resolve this in person. When we arrived to their office during office hours, per Google, we were met with an empty office. We spoke to an employee via doorbell camera who seemed less than happy to have to do her job during business operating hours. Essentially, she rudely turned us away and was unhelpful, giving us the same runaround we had been given up to this point. TLDR: this company does not care about you once you sign your lease. They will take your money and run. They go to lengths to illegally keep security deposits and ignore resident requests. I would not wish an invitation homes lease on my worst enemy. Invitation Homes embodies everything currently wrong with the housing/rental situation in America. DO NOT RENT FROM INVITATION HOMES.​

Right from the start we were impressed AND we feel very fortunate to have found him!…read more Tom is a true professional and straight shooter, he keeps things on the up and up, nothing hidden. Tom is very knowledgeable! He always provided us with accurate, timely follow through which only enhanced our belief in him! Anytime we had a question(s) no matter large or small Tom always made himself available and would patiently answer our questions. We will definitely recommend Tom to anyone who is looking for a first- class professional real estate agent. Thank you Tom!

Tom was great from the start to when I closed the sale of the house. I meet him at my house and he…read morewent over all the things I could do to help sell the house. From pointing out repairs and giving me the names of people that could do the work for me. If I had any questions (and I did) he would give me a straight answer. He showed the house to a number of people and after each showing Tom would get back to me and let me know what the people liked and disliked about the property. This helped for setting the price so the house would sell. He was there for me every step in the process of selling the house. He makes it seem so easy but I know Tom put in a lot of time selling my house. I was able to contacts him by phone/text/email. I would highly recommend Tom to anyone that needs a hard working and honest Realtor.

We worked with Brandon, and he was excellent. He took the time to explain everything thoroughly,…read moreanswered all of our questions, and always responded quickly whenever we reached out. The process was simple and straightforward, which we really appreciated. Not only did Brandon help us better understand our coverage, but Stewardship was also able to save us money on both our home and auto insurance compared to the agencies we were previously with. It feels great knowing we have good coverage and a team that is responsive and helpful when we need them. We highly recommend Brandon and the Stewardship team.

Brandon was extremely helpful in finding our family a reduced rate with our car insurance. We are…read morepaying less and receiving MORE benefits than we previously did (such as rental reimbursement and glass coverage). This is saying a lot as we have 3 teen drivers! He also helped us pay less on our homeowners policy. The process was seamless and I have great relief knowing a professional has had eyes on this important financial piece of our puzzle. Thank you Brandon!

These guys and girls are all over it... From Mandy, Justin and Susan they helped me so much and I…read morethank you. My score jumped 200 plus points to put me in the excellant score category. They follow the law and battle against all 3 credit bureaus for you. They have monthly rates to help you get thru the process, which helped us. If you are having difficulties with your credit, you need to use this group. It took a little longer than expected but well worth the wait....way worth the wait.... Thank you Go Clean Credit - you helped me so much....if your wondering who to pick to help you....you should consider and use this group.. Thank you again.......

I used them & they got EVERYTHING deleted off my credit report & my score went up 100 points. The…read morestaff is extremely friendly/helpful & they bend over backwards for clients. They're true professionals & I do highly recommend their services for credit repair. They are not magicians. You have to do your part meaning: send them info they ask you for, sign things that they ask you to sign, open a "secure credit" card on your own. Most banks have them & they will give you referrals if you need info to get one. Most ppl think you sign up & they take it from there. NO. That would be impersonating you. They're the experts & do the majority of the work. The client is responsible for responding to their requests.

We have been wonderful tenants of Cooper Crossing WYAZ since 2012. We never had any issues with…read moreservice until this last site management change. Normally, we would never feel the need to write a negative review or file complaints, we are pretty gracious and understand mistakes happen. However, there has been several critical errors that have burdened our business reputation so severely that this complaint and review could no longer go unspoken. The service issues started with simple things like not placing our mail out when asked, causing us to make nonproductive trips. We have had a virtual office for about a year now, prior to that we had our own mail box with key, however in switching to a virtual office, we are at the mercy of the communication between one person to the next to ensure that whoever is closing can leave our mail out while we pick it up after hours. This again, was something we let slide many times without going as far as filing a complaint or writing a review. This, however, sets the stage for the lack of service leading to the error that has be detrimental to our reputation. In 2012 when we first came to Cooper, renting an executive suite we brought with our business telephone number. The protocol is to have the number ported from the carrier, cox, to the office suite and they would then transfer to our office, cell phones, or wherever we preferred. As of last year, we have downsized to a virtual suite where they still answer the calls and route accordingly. So, when anyone called 480-786-2020 (the business number we have had since 2009) Cooper would get the incoming call and re-route. On Oct. 30th we sent in notice that we will be cancelling our virtual office and we were given instructions the week prior on how to handle the calls and how to "get back" the number so to speak by having Cox "release: the port on the phone. This came directly from the office management staff, the manger to be exact. I was told that the manager had to sign off and approve the release of the port. So, I called Cox, who then told me our number was inactive for several years. Cox recommended that I phone century link, I did. Century link had no record either. A few weeks later, I personally came into the office and voiced my concern about what Cox had told me and that I needed to speak to the office manager to figure this out. The receptionist then told me that the number was definitely with cox and that the office manager would get back to me. This was the second week in November. In the meantime- I had the office re-route my incoming calls to my 855 (toll free) number. This way I could check my messages and have a call log. They did so, as a matter of fact their IT person has been the only helpful person since the management change. He is the only person that cared enough to take care of a client and he acted promptly. We are very pleased with his service to us, however he himself does not fully represent the overall service or lack thereof, we have received from Cooper Crossing staff since the last management change. Suddenly, we start getting mass messages from people all over the nation screaming at our voice mail. Our phone number, 480-786-4020 has been spoofed, an illegal scheme where someone, uses our number as a vanity to robo dial consumers to purchase medical insurance of some sort. These people saw our number 480-786-4020 and WYAZ on their caller id. So naturally when they realized they were the victim of a robo dial scam they called the number right back and hit redial. The incoming call was immediately re-routed to our toll-free number and there the nasty messages from these people were housed. I personally called several people who left their numbers and explained the situation, many were very understanding, many have and are threatening us, for something we are not and have not ever done. So why is this the managements responsibility? Here's why: I was misinformed in October of how to release my number form Cox from managementWhen I informed them of what cox and century link said I was told someone would get back to me... did not happen until yesterday.When I made them aware I was beginning to get these nasty messages, they informed their IT and they re-routed the number- this was good! But, never did management inquire as how to make sure this could stop. Yesterday, I was finally given the contact number to COX, who I called and whom never got back to me. AT this point, all I wanted to do, was to cancel my entire number, not re-route, but cancel the business number we have owned since 2009. The manager then said they could not simply cancel the phone on their end. The manager said that she didn't even think they could cancel- to be cont.

Really glad the decision was made to place our Pinnacle Capital Mortgage branch here. Cooper…read moreCrossing provides us with a number of small and medium size conference rooms. Plus 2 class sized conference rooms, a gym, locker rooms with showers, and great kitchen/dinning area. The Staff is very friendly and helpful. A great place to office!

Let me start by saying they are on top of it!!!! We rented…read morefrom them for 6 years and anytime we had an issue or repair that was needed within 48 hours it was done!! They never tried to excessively raise our rent even though the market did have a huge adjustment and they could have. Beth is amazing!!!! Also the move out process was the smoothest I have ever experienced. My rental was in Phoenix,az

Beth and team are everything that I need in a Property Management Company! Knowledgeable, great…read moreresponse time, honest and accurate infomation. It's a pleasure to work with people with high standards for reasonable prices!

Steve and Team helped us get into our first home!…read more We worked with Forest Zemel who we highly recommend. The team overall: you feel confidence and see that they are professionals and well versed. The process was fluid and was always ahead of schedule because of there knowledge and pro-activeness. We met with Steve who is a great guy and worked with Forest who was our realtor through the journey. He is very customer oriented. He was always responsive, to calls, requests, and if he didnt know the answer he made sure to find someone who could. He negotiated and mediated between all parties very fairly and made sure we were comfortable and understood our decisions and thought processes. I would definitely reccomend Forest and will see him as the professional I use with buying/selling a home.

Ming Trang, was wonderful! Not only did he help us find our dream home, he also went above and…read morebeyond to help us get settled in our new community! We gave him a 5 star rating because he is very knowledgeable about the area, as he has lived here many years!

I wrote my original 5 star review per the request of the company to address the maintenance…read moreworkers. The maintenance workers are always great and I'm confident that MSR wanted us to review the workers on the company page to boost overall ratings. They want us to see a local human working hard and make that a reflection of the company as a whole. Boo on them for that shady practice. This is the absolute WORST agency I have ever encountered. Mind you, we were a military family and have rented (and been landlords) in several states and cities over the last 15 years. We only remain in our home for 2+ years because we love our neighborhood and frankly couldn't afford the money or time it would require to move. We have had nothing but issues with both the home and with charges (repeated force enroll insurance despite carrying our own). Our tile flooring was installed poorly and is constantly cracking/breaking apart and creating a danger for us and our children- they refuse to replace the flooring despite it being an issue with their work. The rest of the problems with the home are easy fixes, but still annoying to deal with! I already know we are going to have issues when we move out due to the things that are breaking due to shotty work or cheap repairs. Nothing wrong with the home is a result of our misuse. The repairs that they approve are so bare minimum and have no longevity. When we moved in (Tucson AZ July 1st) the A/C and the refrigerator were broken. We had to buy a second fridge just to keep food and risked a heat stroke in the home every day until they finally repaired the A/C and sent a new fridge. It was WEEKS. No AC in this climate constitutes an emergency- but not for them! They just wanted the cheapest repair bid at our physical expense. That was our first red flag, but was the beginning of many more. There is NO office in which you can speak to someone- nor a phone number. This has been confirmed by each CSR I have spoken to. They want everything dealt with through their resident portal first, then you can call their phone number, but guess what? Both of these lines of contact are outsourced. You'll never speak to the same person twice and probably from a different country each time. This wouldn't be an issue if it didn't make you actually insane having to repeat your issue over and over and not experiencing any resolution. Is this due to poor training? Language barrier? Couldn't say. I can confidently say that it is infuriating. And I never feel confident or like any issue is resolved. I have requested to speak to a supervisor on multiple occasions and have never been given one- that's crazy work!! Is there no supervision or oversight in this company?? Look, the bottom line is--run FAR, FAR AWAY. Do not, under any circumstances, sign a lease with this company. They are negligent and nearly fraudulent it seems. I don't care how much you love the home or neighborhood. Unless you're paying $1000 under market value for their listing, it's not worth it. Please just trust me. I originally signed our lease from out of state and did so despite the bad reviews. Even the initial leasing process well hellish and I still continued on. Be better than me! Just don't do it. Original review just in case he still works there: Marvin the maintenance guy is great!!! We moved in and everything was broken and a mess so we needed to place a ton of maintenance orders. Jury is still out on the rest of the crowd just based on our move in experience. I will absolutely update the review as necessary.

ZERO STARS -- AVOID MAIN STREET RENEWAL AT ALL COSTS!!…read more If I could give zero stars, I would. We were without proper air conditioning in our home for over 47 days during peak summer heat. Main Street Renewal provided only two small portable units to cool an entire 2,000 sq. ft. house, leaving our home with average indoor temperatures over 90°F. It was inhabitable, unsafe, and completely unacceptable. To make matters worse, the AC unit they finally had installed was done improperly, by a contractor they hired. This not only failed to solve the problem but caused further damage, including a blown vent in the ceiling -- another issue we were left to deal with. Despite repeated pleas and a submitted concession request, Main Street Renewal denied any accountability, claiming they "did everything they could." That couldn't be further from the truth. What they actually did was the bare minimum, and even that was mishandled. They showed zero concern for our health, comfort, or well-being. This company is profit-driven and completely indifferent to the tenants they're supposed to serve. They should not be in the business of managing homes if they can't provide basic living conditions or respond appropriately to emergencies. Rent elsewhere. You'll thank yourself later!!

Professional. Up to date on facts and figures. Extremely friendly. Bottom line very very helpful…read moreI highly recommend this company . Start here and you won't have to go further.

Complete lack of urgency to address maintenance issues. Currently I have no hot water, no heat, and…read moreextremely low water pressure in both sinks in my unit. The water issues happened on a Saturday morning. There is no emergency maintenance line (though capstone will tell you it is an emergency line), just an offsite call center available after hours. It is not easy to find the number to call for this call center and once I did, it still took over 45 mins just get a maintenance request submitted (due to excessively slow responses on their end). The call center is unable to tell you when you will hear from capstone or a vendor assigned to the problem. I did end up speaking to my property manager (Janelle, mentioning her by name to counter the positive review she has below mine), who told me I'd have to "get creative" (her exact words) over the weekend in order to bathe for work, do dishes, etc.. I wonder how long she personally would be willing to "get creative" and tolerate no water pressure or hot water at her own home? The heat in my unit has not been functional for at least 2 weeks. The owner of the property didn't like what the first vendor had to say so then they sent a second vendor out over a week later. This has forced me to rearrange my personal schedule to be home at inconvenient times because the owners don't want to pay for whatever repairs were recommended. How many second opinions are they going to put me through before they do something? Who knows. Sure this is Phoenix and I don't have any kids or elders to keep warm at night, but that's not the point (and I get the vibe the urgency level would be no different even then). Regardless, how is it acceptable for them to take weeks to deal with broken heating and put me through dealing with multiple vendors and them not being willing to pay for an emergency plumber to fix my water over the weekend? What if this was a broken AC in the middle of summer? Would the response be the same? They only care about making money and saving money for the property owners, they have zero concern for the tenants. Functional water (including hot water and water pressure) and heat are basic requirements for making a property habitable per AZ law. I currently have neither. Unfortunately, AZ heavily favors landlords over renters when it comes to the law so I likely have no legal recourse (and I'm sure Capstone banks on this because they know they have the upper hand), but you can bet I will be looking into it and at minimum posting reviews wherever I can. Prior issues: 1. I've reported a nasty odor from the shower drain which they have repeatedly ignored. They did send somebody out once to fix the broken toilet and told him to "just make a note" about the shower drain issue but to not actually do anything about it. Management then cancelled the maintenance requests I had placed on the portal 2. They will force you to submit to a yearly "walk through" to allow a third party to come into your home and take multiple photos of every room. This is invasive and ridiculous and NOT standard in the industry 3. They ignore requests that they don't want to answer. At my unit, the homeowner pays the utility bills directly and the amount is pushed through in the portal for me to pay. When I have asked to actually see any of these bills I am being charged for, Capstone ignores me. The unit has what appears to be the first digital thermostat ever created - I offered to have a smart thermostat installed, at my cost, through a vendor of the owners' choice. Ignored. 4. They will charge you $50/month for access to their online portal and for bimonthly air filter changes. You will have to let somebody come in and change the filters for you, they will not allow you to change them on your own or they will charge you (when I viewed the property prior to signing the lease I was told by the agent at the viewing that I could change my own air filters - he was wrong). You will also be charged a fee for paying your rent online through the portal (that they are already charging you to be able to access). Avoid this company at all costs, at least as a tenant. If you are a sheisty property owner who doesn't give a crap about your tenants, this may be the group for you. After selling my home and moving into a rental while I search for my next home and/or consider a move out of state, I was extremely leery of going through a management company. Capstone has firmly confirmed that my reservations were justified. It was a huge mistake and I urge you to not make the same one