Not a lot of action figures or toy selections. Looks like Christmas cleaned them out. Prices are average for these type of stores. Cute Hello Kitty rolling chairs. Amazon lockers available for your purchase pick ups. Safer delivery. Good selection of clothing items. read more

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Worst customer service experience ever! Accused by Morgan of swapping tags on a rug where we literally had to rip off the plastic from the rug to see the tag underneath. Jessica, MOD was as useless as the 1 cashier line for 20 customers. Said they they could not sell the rug that their people placed the ticket on the rug (then under her breath said they her staff wouldn't have tagged it)... You mean the staff that doesn't care that we've waited for 20 minutes in line. Staff that watch people steal merchandise and don't care. Same staff that are on their phones and barely can keep their cashier areas clean. Officially boycotting this terrible place. Been to some nice ones, but when your manager accuses me of swapping tags in front it everyone. Bye. Take my school and home shopping to TJMaxx and the outlet. Trashiest Ross. Don't bother to go to this one unless you're wanting to be accused of swapping tags in front of customers. read more

Ross Dress for Less - Where we had to rip the tag off. Now how can someone swap a tag that crumbles in your associates hands? - Women's Clothing Near Me - Castle Rock, Colorado

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I was just in and was supposed to shop peacefully before they close but once I got in at 9:09 mind you they close at 9:30 I was already getting kicked out while the lady was telling me "we are close are you done yet" as she's tapping on her watch and giving me attitude. She was Asian with long straight black hair . She was at the end of the aisle tapping her feet waiting for me to walk to register. I was completely uncomfortable and felt unwelcome so I just left everything in the cart and left. So rude as the lady was talking about me with her coworkers and laughing . What kind of Ross are you running here read more

Starting off by saying that there is no bathroom in this store for patrons! Secondly, there was only one lady working at the register! The line was long. The store was clean but understaffed! I was able to find a couple deals though! read more

Ross Dress for Less - Women's Clothing Near Me - Castle Rock, Colorado

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Read the reviews and it doesn't seem reflective of my experience. Violet and her team were very courteous and helped me with some difficult items including luggage. This is probably one of the cleaner and more well-stocked Ross stores. I live in Highlands Ranch and make make the trip down to Castle Rock again to get my Ross fix as the ones near my house aren't nearly as great or stocked. read more

I wrote this review in the photos using my fathers account, I still have not received my purchased item and no contact from Corp or this company , ridiculous!!!!!!!! read more

Ross Dress for Less - Women's Clothing Near Me - Castle Rock, Colorado

No a fan of this place. Everything is a mess it looks like someone shot a clothes cannon all over the store. Security will literally follow you through the store. read more

The best!! Alittle bare for s ross but found what I wanted right away cashier was fantastic love it better then that over priced "outlet mall" they have across the street read more

I've only been to this store four times. My recent visit was 6/24/19. Employee's were rude. I asked about a product and they did little effort is finding the exact answer. I was irritated at the little effort of help do I just bought my stuff and left. Not a store I would want to stop at often. I'll go to TJ Maxx more often and probably pop in Ross once in awhile. If the employee's were more friendly and welcoming rather then look irritated and annoyed then I would shop at Ross more often. read more

We were waiting in line tonight 3/20/19 at 8:30pm. The older blonde woman working tonight told us to go stand at a register with no one at it and said another lady would be right there to help us. Then proceeded to call the person waiting behind us in line and asked her if she was ready to check out and she checked her out instead of us. read more

This Ross location is clean and new however- it means nothing when the shelves are bare and disorganized. To top it all off the cashiers are very rude. I definitely wouldn't recommend anyone wasting their money here, go to tj maxx/ home goods across the street instead. Way better. read more

I went to ross and purchased my items in castle rock I live a pretty far distance from that location so I normally do not even go to this location I bought my item and when I returned home I looked in my bag and the item was missing I then called the store and spoke with a male person that worked there . As I proceeded to tell my situation he then said yes your item is right here so I then asked how can we fix this because I do not live in castle rock and he had the audacity to tell me yeah I live in the same area too it's not that bad I drive it all the time. my thing is you messed up and now I have to drive all the way back to castle rock for their mistake when I do not live close at all I asked for a refund he stated we can not do that over the phone, and then asked well can someone call a location in my town and he said no . I just want my item that I paid for and this was handled in such a poor manner by your poor customer service, totally disgusted with this experience and your lack of customer care I'll make sure to tell all my friends and family to not go to your store !!!! read more

Want Covid19? Shop at this store. No masks required. When I complained to the cashier, she said "they don't have Covid, they're fine!" (talking about the customers). WOW, the cashiers here are clarevoyant and know if people are sick or not just by looking at them!!! If you need to know if you have Covid, go see the white haired older lady and she can diagnose you!!! Arrogance and stupidity at it's finest. read more

Very poor customer service at the Ross in Belmar. It was the worst experience I have ever had. The woman at the register was too busy sorting hangers and clothes to even ring me out. I had to leave my items. read more