Great shopping for special occasions or just finding something different. Located in nice area…read morewith plenty of security and lights. The clothing and accessories are so unique. Customer service at the registers is outstanding

I Have A Complaint on the Regional/General Manager from Maryland. I am trying to reach the…read morecorporate office with a complaint. I just got off the phone with the Regional/General Manager from K&G in Maryland. Nothing was resolved by the Regional/General Manager of the White Oak store. Just a bunch of hot blown air to the customer. He promised me something out of the store as a compensation for the hardship that I faced in his Richmond store and then when I asked him about it later he acted like he knew nothing. You, see, apparently he is not in Richmond but in Maryland. I see why the subordinate leadership in Richmond is just as bad as he is. K & G needs better leadership. I faced a very difficult time over the years dealing with the manager in the Richmond store. She is very rude and follows customers around the store and makes the shopping experience very uncomfortable. Because of this I have not been in the store lately because I am in fear of harassment. I hope that someone from the corporate office reaches out to me soon so I can fill you in on what was promised to me in compensation for the Richmond store management and employee behavior. I am truly dissatisfied to have been lied to by the Regional/General Manager. This review only shows a little bit of the problems with your Richmond store.

For today,,, while I enjoy teens having fun and shopping together what I don't enjoy is them…read moretaking up three dressing rooms (two to a room) for over 35 minutes while there is a line 15 deep of people waiting to get into the rooms to try on clothing. Twirling, giggling, sitting in the floor, coming in and out of the rooms over and over again. I suggest the dressing bf room attendant check in on them more and gently encourage them not to sit in floor, twirls, etc while so many people are waiting. Just a suggestion to make everyone's experience nicer.

employees are young and rude. i stood at the register waiting to check out while they talked to…read moreeach other and continued their conversation for. while before even acknowledging i was there.

I can say that over the years Rainbow downtown has somewhat improved. It's near my job so it's a…read morequick run on lunchtime. The selection has drastically changed but not to where if you're looking a quick outfit to a cookout or club. There was rarely anything suitable for work attire. To be honest it's a hit or miss when shopping here. Maybe they should ask what the people are looking for instead of having clearance sales on items that should be donated to Goodwill or trashed. I'm guessing they are still in business for their targeted customers.

The store was clean & everyone was wearing a mask. The manager was friendly & very helpful! A great…read moreselection for even better prices. I wish I had one closer to home.

What a cool thrift store! Ok full disclosure, I just recently got into thrifting. I didn't know you…read morecould find so many cool pieces at a fraction of the cost. Upon entering, you can clearly see there is a vibe here. The place is organized so well, I don't feel like I'm in a thrift store. Every section is labeled and there's the men's section to the right. I saw name brands and well-taken care of pieces. The fitting rooms are like none I've ever seen. At least 5 and space to try things on. After COVID, I feel like a lot of places just got rid of them. If you start your thrifting journey here, the bar is set high. Definitely recommend you visit. Plus, it's Carytown, so much to explore.

The cutest thrift store I have come across! It's neatly organized and easy to find what you are…read morelooking for. There's new items, accessories, and gently used clothing. They have a range of jewelry, purses, and crew socks. There's a tub that's filled with clothes which is consider the sale items. Lots of choices of clothes to choose from. Overall: It's worth checking out. Prices are reasonable on some items. I ended up with jewelry that looks like Pandora charms.

Since moving from Woodstock I've been without a recliner in my Richmond man cave. Recently I…read morestarted shopping for a new recliner that was affordable, fashionable, powered (both recliner and headrest) plus USB-A and USB-C Ports. While shopping at Costco today Carol and I came across the beautiful Shayne Leather Power Recliner. It was love the instant I sat my butt down, lol!! Costco will deliver it Tuesday!! My new recliner arrived today and I'm so glad we had it delivered. It took two delivery guys to manhandle it out of the truck, up the freight elevator and into our condo. The instructions were pretty straightforward and shortly after unboxing the two halves I scooted the main base and back rest into the man cave and assembled them. Once that was done I plugged it and took it for a test sit!! I'm in heaven, lol!!! Have to give Costco

This company treats its workers well and they treat their customers well. Good deals. Good food…read more Affordable food court. Affordable gas.

I stopped shopping at this location a while ago. The product selection was meh and the service was…read morefine for luxury i guess. I stopped in a few weeks ago after popping in just to see what was new. I met the manager Heather who was so sweet and personable. She showed me the new bags that came in and even pulled out some jewelry that hadnt hit the floor yet for me to look at. I wasnt really shopping that day, but she added stuff to my wish list on her ipad to remember for next time. I told her I would be back with my mother. I came in on Saturday and asked for Heather. It was her day off, but the clerk (Caroline?) pulled up my profile and had my wishlist items pulled up and ready to look at to compare. Plus they helped my mother get some cute stuff for a party coming up. I guess they told the manager I had popped by. She texted me today and asked how my experience was and asked what we had picked out. Like, she genuinely was interested... I felt like i was shopping with a friend even though I didnt even shop with her. In today's dying retail world, I felt super bougie with the level of personal shopping and the details they remembered about me. 100/10 recommend shopping at this location. And ask for Heather!

I normally shop at KS outlet stores. This was my first time in a very long time entering the KSNY…read morestore. I was greeted when I entered into the store. The store was set up so beautifully. I even complimented the manager of the store displays. The displays really enticed you to come into the store. This is just a beautiful store that is made to feel like a boutique. A wonderful section of items especially their earrings.

Bygones is one of those unique places that you just have to experience for yourself. There are so…read moremany beautiful new and vintage things to see. Their front window is a work of art and a throwback to a bygone era. Stop in and buy a gift for your sweetheart and a little something for yourself

First of all, let's talk about those windows! I'd venture to say that Bygones has the best window…read moredisplays in Carytown! So creative and inspiring! Second of all, I love that Shakespeare used the term by-gone in 1611 in his The Winter's Tale! Recently, my daughter was invited to a Great Gatsby gathering and where would you go to find the perfect outfit? Bygones, of course! We not only found the perfect flapper dress, but we also found some fabulous headpieces, feathered headbands and beaded purses. (Most of the clothing is vintage but they also offer lovely, high quality, reproductions!). There's a men's department in the back for your dapper gents! We love crinoline! To perk up an otherwise passé dress, add crinoline! They have a large selection of colors here! The store is divided into decades, so you can find just about every era of clothing and accessories at this vintage, retro, funky store. They sell some "rockabilly" dresses, hippie styles, and yes, even disco! They even carry top hats, aviator gear, fishnet stockings and so much jewelry in those elegant glass cases! In the corner up front, I always look at at vintage greeting cards and postcards and never leave without purchasing a few. And I stopped in my tracks when I saw the glamorous rack of sunglasses! Check out my pic to see my recent haul! I love the cat eye glasses, the antique glass powder jar with the embossed lid, the 1940's Corday clutch and the Whiting and Davis mesh clutch, and the vintage bow brooch! Expect to drop a pretty penny at this unique boutique, but after all, they specialize in rare items. I can't stroll through Carytown with stopping at Bygones! By all means, let Bygones be Bygones! Indeed!

OMG...that's honestly all I can say…read more I've heard about this brand when they were first building it in Short Pump, and have always wanted to go into this store but did not have the change. I own several of their dresses, but have not purchased them there. I finally got the chance to go into the store when my friend wanted to go to the mall and just "try" on some of their outfits. Let's just say that my friend got to try on a lot of their new outfits and was totally kicking ass in them. I LOVE the bright colors and designs on their clothes and throughout the store. The staffs were super friendly and very helpful with the different style of dresses that my friend wanted to try. (Certain styles will most likely require you to go up a size or two - but do not be discourage! It will look gorgeous on you!) Did I mention that the staffs were super friendly? haha, they were very helpful with my friend who needed to try different sizes, and when one was not available in the store - they made calls to other Lilly stores to request for the size that my friend needed for the style. Overall, the experience was great for the both of us, even though I stood my ground and did NOT somehow buy anything from this beautiful store. Helpful and friendly staff, clean store, and beautiful BEAUTIFUL clothing from Lilly. I would highly recommend going to the store to try on the clothes and get your correct size for the style that you wish to purchase. I range from size 8-12, and S-L in different styles so....HIGHLY recommend going to the actual store to make sure that it fits!

Friendly, helpful staff. Well stocked Lily store. Typically has good selection of popular…read moresizes/merchandise. Quite disappointed in their closing on 1/13....assume it was in some way weather related but completely unnecessary as other mall stores were open! Someone obviously overreacted! Definitely suggest calling store before visiting!!