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    Ross Dress for Less

    2.5 (79 reviews)
    Closed 10:00 am - 11:00 pm
    Updated 2 months ago

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    Couldn't even use my $200 gift card thar purchased at THIS same location
    Amanda M.

    If I could leave zero stars I would for this MANAGER - CHUCK WEST. I've talked to a few others about this experience and they've said he was just as nasty, rude and made them feel uncomfortable while at this store. Curious about Ross Dress for Less Totem Lake Kirkland, WA I JUST left this location and feel like I have been racially profiled by the manager CHUCK WEST. Is it normal practice for a Ross location to tell you they will no longer allow you to use your own re-usable bag while shopping at checkout? That they will provide you with one at checkout? Then when youre walking around the store not even 5 minutes inside the manager approaches you and let's you know that they're deciding to close the store early? That I have about 30 minutes to shop. As you're looking at different coffee selections that same manager is pretend organizing items and you can feel his energy hovering. Then, when he passes by you he says loud enough for me to hear "camera lock, make sure you're recording" I abandon my cart and go to tell the person I'm with that I think we should leave because this same manager is making me feel uncomfortable and I don't like the energy he's letting off and he said something about recording with the cameras while close to me. As I'm walking out I ask the two clueless cashiers what camera lock means and they refuse to help answer the question and give me their names and call him up. As he walks up I asked him what he meant by passing by me, hovering and saying loud enough "camera lock make sure you record" he responds nothing that concerns you. Then as I look for his name tag CHUCK WEST he tells me not to return to the store. So CHUCK WEST if I was doing nothing wrong then why did you tell me as I entered I could not use a re-usable bag that "YOU" don't allow that, and only gave me 30 minutes to shop and as I asked you why you did what you did CHUCK WEST you ask me not to return?! I need an explanation of if this is all correct policy?! Because I feel extremely profiled and I feel harassed by his behavior.

    Luggage
    Eva M.

    Ross is a place where one should come and wander, don't expect to find what you want, and be pleasantly surprised when you do. I never come here expecting to walk in and walk out. It's a combination of treasure and junk, often 50/50 split. Over the years, I have often appreciated their non-clothing items more than their clothing items, which is kind of odd since clothing is their core business. Home goods is my favorite, often inexpensive and a surprisingly reasonable selection. Half the time I am buying things I didn't know existed and would be useful. I don't look at their other areas unless I am looking for something - food items, shoes, luggage, and occasionally clothing. It is messy. It is under-staffed. It is a budget store. You get what you pay for. Of all the Ross, this is already one of the better ones.

    Thanksgiving items
    Candace F.

    Ross knows what I need even before I know I need it! The Thanksgiving items show up in August and September. The perfect ugly sweater outfits appear at Halloween followed quickly by the Valentine's Day decorations. This particular Ross appears to be stocked with lots of clothes, children toys, dishes, furniture, rugs, bedding and the list goes on and on. It's always fun to look for new, cool items at discounted prices. There's always a deal to be had and seriously..I have seen designer items such as Gucci, Versace, Prada at marked down up to 85% of the retail price. Definitely a place to shop over and over again.

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    10 months ago

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    3 years ago

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    7 months ago

    Better than other Ross stores, but what is the point of having self check if they then rescan your receipt and items? Completely illogical

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    4 years ago

    They said that they closed 11 but they locked the doors on us 20 minutes before and they saw us running so they ran to lock the door :(

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    7 years ago

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    Page 1 of 2

    Ask the Community - Ross Dress for Less

    Review Highlights - Ross Dress for Less

    I had to go out and look at the front of the store to make sure that I was really shopping at Ross and not Nordstroms.

    Mentioned in 2 reviews

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    Dania Furniture

    Dania Furniture

    3.7
    (115 reviews)
    0.6 mi
    $$$

    I rarely leave negative reviews, but this experience was genuinely disappointing…read more I purchased a clearance console table here that was sold as final sale with no return, exchange, or warranty. After the purchase, I discovered the exact same item was listed online at a lower regular price than the listed clearance price in store. What was especially frustrating was learning that the pricing issue appeared to be related to an internal pricing/update problem, yet the burden of that mistake was ultimately placed on the customer. Even after reaching out respectfully and explaining the concern, no accommodation or adjustment was offered. I understand stores have policies, but this felt extremely unfair and left a very bad impression. A clearance item with reduced customer protections should not be presented at a higher listed price than the regular item online. While the staff communicated politely, the overall handling of the situation was deeply disappointing. Unfortunately, this experience has completely changed my view of the store. I will not shop here again, and I would not feel comfortable recommending friends or family to purchase here either.

    Ordered some furniture from Dania several years ago and it is holding up well for the most part…read more Though the sleeper sofa that I bought here has had some issues. The initial sofa was received defective upon delivery, so Dania replaced it. After several years of use, a couple of the leg screws became loose and popped out. The screws were ill-fitted and I had to buy a couple of new screws from a hardware store to fix the problem. Hence, I am a little leary on buying furniture from Dania again based on the quality issues of the sofa.

    Photos
    Jessa Accent Chair
    Jessa Accent Chair
    Dania Furniture
    Dania Furniture

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    Ross Dress for Less - deptstores - Updated June 2026

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