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    Ross Dress for Less

    1.9 (126 reviews)
    Closed 9:30 am - 11:00 pm
    Updated over 3 months ago

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    See? The pole is taller than the doorway.
    Elena D.

    One of the reviewers here was offended that he couldn't take the carts outside the store. Anthony L. Like, you literally can't take the carts outside. There's a tall pole on one side that you may have noticed. it will physically prevent you from taking the cart through the door. Shopping carts are $500-$600 each, and that's for a plain generic metal cart. The guard was trying to save you the trouble of getting stuck in the door. And you got home and wrote your review, never realizing that it's physically, actually, factually impossible to do what you're complaining they wouldn't allow you to do.

    Hey Ross!
    Edwin R.

    Biggest draw for me here at Ross just like Marshall's, are their discounted dog toys! They have some really good varieties and very good qualities too, usually for under $5. In comparison to chain pet stores, you'd end up paying $20 for it and quality is not nearly as good!! And for someone who has a big dog that likes to chew things and create a stuffing of snowball effect out in the yard a few times a week, Ross comes in handy!! Anyways.... hahaha a good find I got today was a tree shear and branch pruning for under $10 with lifetime warranty? Whaaaat? With stainless steel blades and advertised to never need sharpening. I tried it out folks and for that kind of money, this $10 shear trimmed our tree branches buttery smooth!! The other great find that I also got today was a sandal for under $13. It's a good thing since I've had my old one with duck taped all over it for I don't know how long. Cha-ching!! So if you've got the time, you love to shop and you love bargains, Ross could be your best friend for life!! Who knows, you might even get lucky and come out with a trunk full of goodies that may actually be useful!! Until then, be kind to one another and Cheers! ~ :p

    The shoe that was H accepted, bought it in around the same condition since I was desperate for sandals/sock less shoes.
    Paige M.

    ZERO stars for this Ross store in particular!!! DO NOT GO HERE YOU ARE WARNED. At our return the lady who helped us out, Karen, was EXTREMELY off putting and RUDE! I've never had any problems with the Ross, Marshals or TJMaxx chains and in every other store from the bay to central valley has been helpful and kind. Shopping in these chains makes returns and exchanges easy if something doesn't work right after you take it home or so on because it is an outlet store. I bought a pair of pants, a bra, and some shoes a few days ago. I wore each of them once. My boyfriend noticed one of the pant leg seams was sewn incorrectly, the bra was uncomfortable, and the shoes hurt everywhere. We also bought a few other items but those were fine. We spent around $95 bucks, and wanted to return about $30 bucks of items. The women who helped us kept accusing us of having the wrong items and refusing to return them because she was too lazy to look them up in the system. When we bought them another lady rang up the pants since they didn't have an original tag as something else. We went and found the items in the store and she used those tags to find the items in the system so we could return them. We were successful at returning the pants and bra after having to be forceful and stubborn but she still refused the shoes since they were "worn", for half a day. All and all the return was extremely stressful and the whole time we were being treat with detest. She kept calling her manager over and threatening to check the video tapes of the store, like we were lying or to scare us off so she wouldn't have to do her job. They were both(Karen and her manager) unwilling to help find a solution and treat us like a problem they just wanted to get rid of. I'm only sharing this experience in hopes no one will receive the same treatment. If you decide to shop at this Ross location you are doing it at your own risk. I would strongly suggest a TJMaxx or another one of this chains stores elsewhere.

    Service lady makes up rule that they don't allow returns 24 hours after purchase. BS lazy workers at this store, beware
    J S.

    ***Ross...discount prices don't have to come with discount customer service...*** Asked to return something and the lady says they don't allow returns within 24 hours... This is bulls*&t. We've been shopping at Ross stores around the bay area for about twenty years, back when Ross first opened up in the lakeshore plaza in SF. We've never heard this. Even the back of the receipt doesn't mention anything about a 24 hour return policy. I can't believe the customer service lady straight up lied to avoid doing any work. LOL of course this place has a 2 star yelp review: Example #1: Jaymie G's 11/11/15 review - "Customer service is bad" Example #2: Lisa D's 12/26/15 review - "unprofessional and cocky staff, untrained associates with little to no respect for customers" Example #3: Emily K's 4/12/14 review - "the workers there were not very friendly" SERIOULY, DON"T COME HERE!!! If you do, be like me and only come here to return stuff.

    The Outside [Afternoon, 04/19/10]
    Asha S.

    The only Ross I've ever been to where you have to allocate 20+ minutes to waiting in line. (Have I not been to enough?) You don't go to a Ross expecting service, organized sections, pleasant scents, or cleanliness. You go there with the same ready-to-rummage-through-trash mentality you would if you were going to a garage sale (although the last time I went to one, I was 11) - except everything is NEW. (Well, almost. I've seen people return entire carts of items that look like they might've been used... but that's why you only buy something that you see at least 3 of.) --- REASONS TO GO TO ROSS --- * Sets of pretty red/white wine glasses (classic or stemless), champagne flutes, martini glasses, margarita glasses + matching pitchers, beer mugs, pretty shot glasses * Stainless steel hangers * Wood hangers * Kitchenware Every once in a while, you'd be shocked to find that you can find things like Egyptian Cotton sheets, Sleep Warmers, and those Nine West/Steve Madden pumps you remember seeing for $100 - $19.99 at Ross. ... What's brilliant is, if you're a good shopper, you can find some amazing things for about 15-25% of the prices you'll see at the mall. When your funds are dwindling, go to Ross.

    A mess.... A hot mess....

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    3 years ago

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    2 years ago

    Two dressing rooms and only two cashiers that have no sense of urgency. If I didn't need these pants for work, I would have left.

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    4 years ago

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    2 years ago

    Cashier rude! She asked if bag is wanted but didn't say there would be charge. Just charged a quarter. Since when Ross charges for a bag?

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    5 years ago

    The worst Ross! rude, lazy cashiers who don't even wrap fragile home purchases. Disgusting atmosphere.

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    10 years ago

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    8 years ago

    Relative to other Ross', this one is fairly organized. I did buy some shorts for the gym.

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    12 years ago

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    17 years ago

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    Ask the Community - Ross Dress for Less

    When us this store closing for good, due to new housing complex?

    As of this time, we do not have any confirmed information regarding the closing date for a store at this location. For information updates you may visit our website at www.rossstores.com.

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    Review Highlights - Ross Dress for Less

    I'm pretty sure most of those disgruntled workers are making minimum wage, pulling long hours, and working with many terrible customers.

    Mentioned in 2 reviews

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    World Market

    World Market

    4.1(78 reviews)
    1.4 mi
    $$

    I've been coming to World Market for over a decade and my home shows it. From dishes to rugs to…read morefurniture, this store holds my heart. Everything they offer is quality. Sure, IKEA is IKEA, but when you buy furniture from World Market it's guaranteed to last. Not only is everything quality, but you can find things at this store that you can't find darn near anyplace else. Aside from home goods, they have a huge selection of global food and drinks, including one of the most diverse candy sections around. After coming here for so long you'd think I know everything about this store, but a few weeks ago I learned something new and really valuable. Every department has a clearance section!!! YES!!!! Every department! There's clearance for candles, body wash, men's fragrances, kitchen wares, food and drink, furniture, everything! They also mark down anything from a recent holiday, up to 90% off!! Come on, in this economy who doesn't love a deal? If you can't find one of the clearance sections, just ask someone. All of the employees are so nice and helpful. My favorite clearance areas are the 33% and 55% off food racks located at the back of the store. They are loaded with yummy food - like salami, pasta, gnocchi, baked goods, sodas, coffee, tea, chips, candy - and everything is heavily discounted. A lot of the items have been discontinued, so this is the last chance to buy them. It's the first place I head when I walk in. I've left before with a full grocery bag for less than $8. The next time you find yourself in or near Bridgepoint Shopping Center...GO! Make sure to seek out all of the discounted items. You won't regret it!

    I have yelp about an exceptional employee at this location,Andrea, went over and beyond. I searched…read moreall of your stores online to see who had the item in stock that I was looking for. I even called your customer service number and got nowhere. THEN i called your San Mateo store and spoke with Andrea. Andrea looked for the item I was looking for and online it said this store had 3 of the items. Andrea went and looked and couldn't find any of them. Andrea took my phone number and said she'd look in a little while when she had time to do so as she was at the Cash register when I called . In about an hour later Andrea called me back and said she found the item I was starching for at all of your locations. Andrea then put it on hold for me and I will be going, 1st thing tomorrow morning to pick it up. Andrea went over and beyond to make my purchase happen. I used to manage Big Box stores for 20 years and I know 1st hand how important it is to know who your star employees are, well Andrea is definitely a STAR Employee and should be commended for giving such exceptional customer service. Please let Andrea know she made all the difference for my purchase and I will drive all the way to San Mateo because of how great she was! Thank you!

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    World Market
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    The Container Store

    The Container Store

    4.1(12 reviews)
    1.5 mi
    Certified professionals
    Consultations available

    Couple of months ago, I ordered a custom shelf project scheduled for my mom's sewing/art room. On…read morethe day of installation, the installer informed me that the measurements were incorrect and dropped off all the shelving parts into the room, taking up the entire space and making the room unusable. We were told they would communicate with our project manager to get the correct parts. It's been a week now, and I still haven't received any ETA or update on when the new parts will be delivered. I've been told by our project manager that her manager will be reaching out to me with an update days ago, and have not heard from him/her. The lack of communication and clarity is very frustrating. Strongly advise against their custom shelving unless you have flexibility to have the room unavailable if measurements are inaccurate. I will say the store manager, April, has been very nice to work with and have no problems with the store overall, but it seems the custom shelving is a completely different department and have had no luck communicating with that department.

    The Container Store finally makes its way to San Mateo! Located in the Bridgepoint Shopping Center…read morewith easy pickup parking spots right in front of the store. The shop is extremely spacious and loaded up with plenty of organization options for almost every project you have in mind. I was able to order a set of Elfa shelves from their website and pick it up the same day in less than an hour. The order was packed nicely and ready to go as soon as I arrived. Couldn't have asked for a smoother and quicker transaction! I love having this store just minutes away and no longer having to drive all the way to the Palo Alto location for in-store pickups. Really glad they opened a second spot in the Peninsula.

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    The Container Store
    The Container Store
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    Bay Home and Linens - Entering Bay Linens, little surprises await!

    Bay Home and Linens

    4.7(41 reviews)
    1.2 mi
    $$

    BAY HOME AND LINENS on B Street in San Mateo is small store of home decor, linens, tableware,…read moreselect wool, cashmere and alpaca sweaters and accessories, tucked away in a block across from the now closed Draegers. Greeted and warmly welcomed in by Lina. I happily and luckily browsed during one of their sales. I sat lucky because oohing and aaahing over their cashmere and alpaca sweaters and cardigans, my eyes felt to a table piled high with soft cashmere scarves! I immediately picked it up and couldn't believe the plushness and softness of the scarf! This scarf could easily run $600+, at Neiman Marcus, or more, if it was from Loro Piana. Definitely going home with me! I also saw a Pendleton sweater, appropriate for the cold weather. Lina said they also carry the famous Pendleton wool blankets but they had not arrived as yet. I'll look forward to the Pendleton blankets. Among the small selection of mostly Japanese tableware I spied a blue & white square porcelain jar that seemed to be missing a top. I kept going back to it and finally added that to my purchases. It kept calling to me. It could be used as a writing instrument or brush holder, or Even as a small vase yo fill with some bright posies to brighten a tabletop or desk. BHL also had a nice selection of plush, thick, warm bathrobes, along side the select bed linens. This store is a place where you might find an interesting and eclectic piece to complete your bedroom, table top or living space. Perhaps completing the tableau. I will definitely make BAY HOME AND LINENS a regular stop to check out their near, little treasures. See there!

    All on sale earrings 20-30$ some more. Rings all on sale. All items on sale and many from local…read moreartists. Lovely worker at the front desk shared stories about the items. We bought a gorgeous flower necklace under 30$

    Photos
    Bay Home and Linens - Clothing

    Clothing

    Bay Home and Linens - Gorgeous flower necklace bought

    Gorgeous flower necklace bought

    Bay Home and Linens - Blankets and bedding

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    westelm - Part of our new couch

    westelm

    1.9(64 reviews)
    1.1 mi

    Here to echo the numerous complaints about the customer service unfortunately. Came in today…read more(6/19/25) looking for a coffee table they have in stock. Not one employee was on the floor to field questions. I waited in line at the register just to ask about the availability of a table displayed on the floor. The sole person at the register was the manager of the store (I assume), who looked like he was hating his job and his tone with the customer he was helping suggested he was agitated; therefore, I prepped myself mentally to navigate his attitude if he was the one to help me once I eventually made it to the counter. By the time I made it to the counter another associate was there and in all fairness he was very cordial and polite. I asked about the coffee table he told me 1 of the 2 I was interested in were in stock. The table was on sale online, and there was a HUGE sign in front of the store that displayed additional* discounts on sale items and regular priced items (on select items) therefore, I inquired if there was an additional discount for the coffee table I was interested in. I jokingly told the associate that my partner said "she'd kill me if I paid $700 for a coffee table, but I'm so desperate that I'm willing to take the risk" the associate laughed while the manager shot me look as if he was annoyed with me for asking about an additional discount. The associate turns to the manager and pointed to the screen as if to show a valid reason to get rid of the inventory or suggesting that a sale would be more advantageous than holding onto it because he then says to the manager "how bad do you want to let this go?" The manager without thought or pause shoots back "no, no" while shaking his head, the associate pointed again and says "well look here, could we..." manager in a rude tone cut him off and said "No, the price it's at is what it is , that's it" Now, I understand this isn't the flea market and I don't go into stores (especially West Elm) with the intention to haggle, so this review isn't a retaliation because I did not get a better deal. It is in response to the tangible feeling my business was unwanted and unwelcome with a pompous arrogance. The coffee table is on sale for a price that I might be able to justify with my partner, but I am not interested in giving this store my business. In fact, the associate that helped me is the only reason why this review is two Stars - one would think the manager would actually read the reviews and switch things up, but something tells me this location might not be open for long.

    Zero stars, the rudest staff we've ever experienced at any retailer, the staff members hate their…read morejob there. My wife entered the store with a William-Sonoma bag (after purchasing an item there) and a staff member there (with the Pride tag on their shirt) looked at her in an angry manner. She asked which section had kitchen rugs in the store and he answered "you can go to William-Sonoma" in a very sarcastic manner. We were regular shoppers in West Elm and we've never EVER faced such a behavior in any store by any retailer, this is disgusting and we're never going to shop in West Elm again.

    Photos
    westelm
    westelm - Received a defective product

    Received a defective product

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    Kanika Design - Los Altos hill home remodel and kitchen remodel

    Kanika Design

    4.9(71 reviews)
    1.3 mi
    18 years in business
    Boutique

    I had the opportunity to work with Kanika Design as their contractor. I have a wonderful experience…read morewith them. I love the way they work. They are super clean and dedicated so much time at the job side. I recommended them 100%. You cannot go wrong with them.

    I'll be honest-we were pretty overwhelmed at the thought of doing a full makeover for our home. We…read moreknew we wanted a total makeover for our place, but trying to find a team that actually handles the 'boots on the ground' construction side and the high-end design is way harder than it looks. After talking to a few different firms, Kanika Design just felt like the right fit. Kanika really listened to what we wanted. I've always been a bit nervous about using bold colors, but she pushed us (in a good way!) for a deeper color palette in the main living areas. It looks incredible. Kanika found us so many unique, high-quality furniture pieces that you just won't find at a big-box store. The biggest thing for us was logistics. Once the design process completed, their team handled everything - architectural, permit headache, and construction. Anyone who has done a remodel knows things never go 100% perfectly, but whenever an issue popped up, they were on top of it immediately. They kept the contractors moving and kept us updated on the budget and what was happening next. It's a relief to finally be done after 2 years and have a home that feels like us but way better. I can't recommend Kanika and her team enough. We're still obsessed with how everything turned out.

    Photos
    Kanika Design - Living room remodel - Kanika Design, Residential Interior Designers provided interior design and remodeling services for this project.

    Living room remodel - Kanika Design, Residential Interior Designers provided interior design and remodeling services for this project.

    Kanika Design - Artsy Living space - Kanika Design, Interior Decorators & Designers provided residential interior design services for this project.

    Artsy Living space - Kanika Design, Interior Decorators & Designers provided residential interior design services for this project.

    Kanika Design - Furnishing and decor for living space

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    Furnishing and decor for living space

    Floor & Decor - Interior

    Floor & Decor

    4.4(435 reviews)
    4.6 mi
    $$

    I've had a great set of experiences at this store. It's quiet during the week, and the staff are…read moremost kind and willing to offer their suggestions and support. In particularly, Fernando helped me find specific tiles -- not an easy feat! And he came to my aid again, when I circled back for mosaics. This completely exceeded my expectations.

    Hello Everyone! I don't usually take time to do these reviews but I felt compelled to warn all of…read moreyou against doing business with this establishment. Last year we bought hardwood floor from them for our Kitchen--A couple of weeks ago an Appliance Repair Guy scratched our floor and I wanted to see if we could repair the floor instead of changing the whole thing--I called Carlos there and he was very nice and said our floor was discontinued but he had a couple of boxes that we could come get them--He said that since our floor was a year old the boards might not match if that was the case he would return them for us--We went to the store and they loaded the boxes in my car. The boxes were very old and not in good shape and were slightly opened on the ends of the boxes--We unloaded them and waited for the contractor--When the contractor arrived of course he pulled one board out of each box to make sure there were no stains on the Maple Wood--Once they pulled these couple boards out it was discovered that they were severely damaged and the color of these the boards in these boxes were different than what I have on my floor--I immediately texted Carlos and he texted me to bring the 2 boxes back for a full refund--I still have the text message on my phone---He was very nice and said no problem. When I arrived at the store, the employee at the Counter was extremely rude and immediately started talking down to me as if I was a student in her classroom--I nicely explained the issue and showed her the text message from Carlos and she started talking to me down again and said well I am not taking them back! I was flabbergasted! I have never seen any retailer act like this! Home Depot, Lowe's, etc would never act like this--She brought our her Manager Quinn and she told him to back her up even though she was wrong and of course, that is exactly what he did---They made no attempt to resolve this or make me feel good as a customer who put my trust in them as a customer---Didn't even offer a store credit--Just kept lecturing me how he would lose money!!! Especially after I had spent thousands of dollars with them last year! On top of it! They kept the Merchandise and made no attempt to give it back to us before we left the store!! Now, it will have to go to the Credit Card as a dispute but can you guys believe all this for a lousy $300?? How petty they were/are! I will never go back to these guys and I wanted to give all of you a heads-up!

    Photos
    Floor & Decor - Interior

    Interior

    Floor & Decor - Interior

    Interior

    Floor & Decor - Interior

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    Interior

    Apartment 46 For The Home - Apartment 46, For The Home

    Apartment 46 For The Home

    4.8(26 reviews)
    2.7 mi

    Since my last review, I've called on Apt. 46 twice, and thought it was definitely time that I…read moreshould be appending with some new goodies. First, let me drop you in on a little secret: APT 46 DOES THE COOLEST FLOWER ARRANGEMENTS ANYWHERE. She gets the most unusual and fabulous flowers and has such an artistic eye in her arrangements, they are outrageous, really. Just amazing. I have gotten two arrangements for my beloved, both of which were received with bliss. That sounds corny, doesn't it? Well, that's my fault, not the flowers. Ok, now the shop. This shop is so well-appointed with a wide variety of reasonably-priced and unique items, it is always difficult for me to NOT buy the entire store. Seriously. I could find a nook or cranny in my home for this entire shop, and would be thrilled to do just that. But I dig up some restraint and limit myself to a few choice items. Last time I picked up a huge mirror star that is now hanging proudly in my living room. I also got some darling Halloween items there, so I highly recommend checking out Apt 46 during any special holiday. Oh wow, the chocolate-pumpkin malt balls!!! HEAVEN!!! But don't wait for a holiday. Treat yourself to Apt 46 anytime you can, and I promise you will find a several delightful things you cannot do without. I am such a fan, I have run out of superlatives.

    This place is awesome! A great boutique full of great things for the home and other surprises…read more Fabulous custom made flower arangements and planters...among MANY other things. You HAVE to check it out - things are ALWAYS changing and there is always something new. Candles, Cards, Gifts, everything you can think of. Such a beautiful store. Hours: W, T, Sat 12 - 7pm, Sun 12 - 6pm other days by appt

    Photos
    Apartment 46 For The Home - Mid-Century bookends

    Mid-Century bookends

    Apartment 46 For The Home
    Apartment 46 For The Home

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    Ross Dress for Less - deptstores - Updated June 2026

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