Not really good store , everything is always scattered here when I don't come But very cheap price read more

Awesome selection, by far my favorite Ross in the area very helpful! It's not as packed as well!

I used to really enjoy coming to Ross for cute home decor items, clothing, socks etc. but all my recent visits i've been struggling to even keep my eyes open in this store. the lights are painfully bright, it feels messy the second you walk in, and there's always only one cashier at the registers which caused the lines to feel incredibly long. Ross does have some cute items, again, i love their home decor section, but if you want cute clothes for cheap, this would work too, personally they don't have my style of clothing but the clothing section if very large, but they here's many duplicates of things and it also isn't very organized. read more

Love their prices but hate how they wad clothing up and throw it in the bag. I have even told them I would fold my own. Take a bit of pride in your product people!!! read more

I love the cloths they are very reasonably priced and the clerk was so helpful and friendly.

I used to like this store, but the last couple times I've tried to shop there. You are stopped by a security guard at the door and have to wait for him to let you in. Then the line is so long I would never get in that ridiculous line. I'm done with Ross read more

I had been in the day before, saw an item and went back to buy it. The security was stopping people to take photos, claiming they were "monitoring foot traffic". Only 1 cashier on duty, a 16 yr old girl. On my way to pay for my item, I brushed past a woman and teen son. She had a full shopping cart, wore leggings and a long cardigan. When I got to the checkstand, I was #2 or #3 in line. The leggings-and-cardigan woman was examining her cart, telling the cashier she was putting thingsback/getting a different size or color, each time returning a little lumpier than before. The cashier was ignoring her, staring at the line of people. Finally a manager-type came running out and screamed "NEXT IN LINE!" That is when the line started moving, only the manager-type examing each credit card, held up each dollar bill, scrutinized each customer. But what got to me was the shoplifter was being ignored by the cashier and the security. No one stopped her, no one questioned her, she bought 3 items and walked out wearing 10 or more. Meanwhile, my four one dollar bills and 2 quarters were checked to make sure they weren't counterfeit. I don't feel safe going back. read more

I love Ross! You can find some great deals there on name brand stuff! Especially beauty products, clothes and shoes, oh yeah kitchen and decorative goods as well! The prices are great on most things, of course occasionally you come across something that is of cheaper quality that is clearly overpriced and it's laughable how they put the "compare at" price as way higher when you know no one would sell it or pay that price, but it makes it look like you're getting a steal, however this is few and far between, mostly there really are great prices on quality stuff. As far as this particular Ross goes, I would have to say that of all the locations in Spokane this one is the most disorganized and messy. They never seem to have enough cashiers for the long lines and sorting through stuff is just a hassle unless you want to spend hours there. Otherwise, I love Ross! read more

Ross Dress for Less - Department Stores Near Me - Spokane, Washington

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Truly a ghetto store, always a junky mess. Drop in maybe every 3 or 4 years just in case they have what I might be looking for. Went yesterday for a walk through. Needs marketing and clean up skills, just a cluttered mess. Management if you don't have an employee to keep your gooey fingerprinted windows at the 2 sets of front doors clean step up to the plate and do it yourself start presenting your store in a manner that shows some pride. I understand that of late with free money incentives to those not working that workers are hard to come by...but this store now and in the past is a disgrace. read more

Store is ALWAY short staffed, I see employees off doing other things then to help on the registers. Always cluttered with items on the floor to be put out. Dressing room is always busy and smells of drugs. Store is a mess with cloths and shoes all over the place. They need to get their priorities in check. read more

To Miss Pompassitude cashier and her two dollar rent-a-cop Rottweiler, I am not a thief and I don't appreciate being treated like one. Who do you think you are? You "ladies" work in a discount store... in a strip mall... in Spokane, Washington---know your place. You aren't in Jr. High anymore... time to grow up and drop the mean girls routine. Your rude mouths and bad attitudes aren't impressive and they certainly aren't good customer service. I understand and support loss prevention efforts, but you must not be very good at your job if you cannot distinguish an actual thief or scammer from a decent paying customer. The fact that you harassed and attempted to embarrass me was ridiculous---the fact that you were laughing the entire time and enjoyed it was appalling. Keep it classy "ladies"... you are both prime examples of how desperate businesses are to find employees. read more

Small and messy with a super slow checkout line. This Ross is located in a convenient shopping center but has a weird parking lot sort of on a corner with lots of traffic and an uneven paved lane of traffic that is quite narrow. Both times I've been here I've had to park super far away and trek over. That being said if you have the time to hunt through their aisles you will find some good product. I had been on the lookout for a new carry-on tote in an acceptable print and found one here with two side pockets for water bottles. This was also a good find so I didn't need bags at checkout. In addition to my tote I found a pair of beautiful clearanced Ugg gloves - it's freezing here in winter so if you are like me and lose one of your gloves at the airport this is a good place to visit to get another pair. Lastly I found a super cute Michael Kors pencil skirt for work on clearance - paired with their fleece lined leggings I was super pleased! read more

Went into this store lastnight and it was great. There was an employee at the door greeting (think she was a manger) and was very friendly and helpful! She was very helpful and nice to the rest of the staff there too. All in all this store is great. Genuinely friendly and helpful staff, clean store and a whole array of things from clothing, suitcases, hole decor, towels, rugs, kitchen! Everything! Kudos to the staff, I'll be back. read more

Love this place- they always have more stuff than you could possibly manage to look at. If you have a house or anything to decorate this is the place to come. For gifts I always ask for gift cards here. Sometimes the lines are long but that's a good thing- meaning lots of people shop there. For those that complain about that- remember you're not shopping at Amazon. read more

As far as Ross goes, this one is pretty typical. I checked out the women's handbags, some clothes and shoes. Most of those things were fairly organized, but all Ross Stores have some chaos and disorganization, so I wasn't overly surprised. My dad ended up buying a briefcase that didn't have a shoulder strap so they gave him a discount. He was happy with his purchase. I just perused... didn't find anything in my size that I wanted. read more

Quiet, organized and inexpensive. Literally all the things I love. They have so many options and it is the store of convenience for some people. Not an upscale luxury boutique but definitely in my realm. read more

Went to Ross this evening to do school shopping with all four of children there all early teens unfortunately once again your staff was rude and your store is poorly managed your shop lifting experts follow us around it was very uncomfortable for all of us giving the fact we spent 300 tonight there just alone stop being a cheap store and actually get some cameras before someone has a law suit on your business and for the love of God you pay these people for walking around and being rude and actually the girl that help us tonight was fuse to her own personal that works there unfortunately we wont be back south hill is much cleaner and has way more experience cashers .. read more

I have to get this out!! Hands down the worse customer service, as well as guards/ security that cross boundaries ive ever dealt with. The security here is way too much everytime i come in i see them breathin down some poor kids neck following them around the store........ isnt that border line stalking (can we not shop in peace?). I find it highly disrespectful to stereo type as well as follow so close and obvious to a guest at your establishment (where its obvious you think people under 25 are shoplifters. They followed me around ounce, and then after i paid for ebedything i couldnt help but laugh at the time they waisted and the dissapointment that i didnt steal anything. That's why I give this place such a poor rating last but not least if you don't like being stereotyped avoid this place like the plague. read more

The loss prevention guys were crowding the entrance when you come in, it's very uncomfortable to encounter a large security guard right when entering a shop. Also, there were NO workers available on the sales floor. I needed help to look for an item but there was no one anywhere to help. Ross/Marshalls/TJ Maxx all have they same crowded over-cluttered home aisles but this location seems to be the worse of them all. read more

Disorganized, messy, and even dirty - don't waste your time looking for deals at this poorly managed store.

I love the products and decent prices (though some tend to fall apart), but the rude, intimidating presence of the security guard that is constantly looming over customers as though they're going to steal is a major turn off. One time he followed me through the store, eyeing my every move for NO reason. When i shop, i like to be treated well and ive actually stopped going here. Employees that assume *everyone* that walks into the store is going to steal are horribly bad for business. Just because they may have had bad experiences in the past should not taint their treatment of customers who are there to spend money. Huge turn off. And, according to other reviews, this seems to be a problem for many shoppers. Too bad as i do enjoy the products. read more

I always find amazing items here - love the shoes - however it is always an experience. The rows are so narrow if there are two people going through one will have to turn sideways to let the other pass. I'm willing to battle for the bargains:) Sales Associates are friendly but management level usually is very stressed out which reflects in there dealings with employees and customers. read more

So me and my girl friend just spent about 250$ on furniture items that were fairly large and not one employee offered to help us out or even hold the door for us but instead had 3 worked plus security following one lady they thought was stealing. I called and complained but apparently there policy states that they are not aloud out side after dark.....like come on there all F-ing adults. read more

I actually really like this store. What do you expect when you are shopping at a bargain clothing store? The staff are helpful, the dressing rooms always clean, and they have new clothing all the time. My only complaint is that the choice of music overhead is horrid, and distracting. read more

8 registers, only two open. I've been standing here for 30min the ONLY one in the returns line....

My wife and I went into Ross last week with our son who is 2 months and in a car seat stroller. As soon as we walked in the security guy started talking into his headset and we had someone following us the whole time we were there, it was super obvious. That was super uncomfortable for us, we couldn't even shop without someone watching us the whole time. read more

Great selection and prices! They practically make you turn out your pockets with all the ridiculous "theft prevention" staff walking around. They inspect everything before and after you try them on... But its a little overboard. Most Employees at this store are friendly. read more