The line is usually long and there are usually only a couple checkers not counting the Returns/Customer Service counter. However, today there was only one other person in line before me and there were multiple registers open to assist customers. The lady who assisted me was actually working the Returns desk and she was delightful! She was friendly, and very pleasant to work with. She reminded me about discount Tuesdays and I really appreciated that. Sorry I don't recall her name but she was an African American woman. I was looking for a chair for the boudoir (ok bedroom lol) and although I didn't find that I found some really cute tops at an awesome price! Oh, and chocolate lol. read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

Typical ross - only unusual thing was self check out option for 10 or fewer items which was great. Long lines today for human check out. Everybody after 50 off decorations I think. Store was clean and stock was ok. Got some stuff for kitty. Pet section was ok. No tall cat trees which iscwhat I'm after. read more

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I really enjoy shopping at this Ross location in Vacaville. The store is always well stocked, has plenty of staff available, and is usually busy -- which says a lot about how well it's run. That said, I do want to mention the restroom. I normally avoid public bathrooms, but sometimes you don't have a choice. Walking into this one felt uncomfortable and unsanitary, and honestly a bit scary. I truly feel for the employees if this is also the restroom they have to use throughout their workday. I hope the store can invest some attention into improving or updating the bathroom, because otherwise this is a great location. read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

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What do you expect it's Ross. Service is ok, I wish the person ringing you up would actually fold your clothes and not bunch them up, then place in the bag. The selection was slim, the prices were hit and miss. I scored something for .29 cent, I was pleasantly surprised. read more

This is a good store. You can find things that you want, but you may have to come back a few times. The line was very fast as well.

I've been to my share of "Ross Dress for Less" clothing stores in various cities and this was my first time at its one and only location in Vacaville. Usually this is where you can find merchandise that is brand new at deep discounts. Everything from shirts, pants, socks, shoes, bedding, candles, home decor, sunglasses, luggage, wall art, cosmetics, and even perishables (coffee, syrups, cookies, etc). Located in a busy strip mall at Allison Dr. and Nut Tree Pkwy, this particular Ross store has been in operation for quite some time as the Yelp reviews date back to 2009. I came here during the afternoon of Saturday 6/17/2023 at 1:15pm. As expected, it was very busy but luckily parking was fairly easy to find since many neighboring businesses (JoAnn Fabrics and Burlington) are spread far enough apart. Normally I would give this Ross a two-star rating but I had to bump this location to a three-star rating. This is based on the selection of options with a ton of apparel that was available in my size. The entire store (men's and women's) had racks that were packed with merchandise. And during my visit, it was absolutely packed with customers from front to back. One unique thing about this location is that they have a self check-out. Well, sort of.. Basically there are dedicated employees that remove the security tags off of the merchandise then you scan your merchandise. This is the only Ross location I have seen this so I am guessing they will start implementing this in the future at other locations. I think due to the high foot-traffic that comes here, it helps expedite the process much quicker. With that said and done, this trip to "Ross Dress For Less" was actually a decent experience. read more

Ross Dress for Less - Exterior of the building - Department Stores Near Me - Vacaville, California

If I can, I make it a point to come to this Ross. They seem to have a larger selection of things, and the store is a lot cleaner than other Ross stores in the neighboring towns. I am always greeted when I walk in by the security staff, which I appreciate. I love that there is self checkout now, with a teller who checks your receipts on the way out. It makes things move so much smoother, and cuts your wait time. The self checkout machines are easy to use also. I always manage to find something for a major deal. Always check clearance stuff! I got a pair of Dr Martens boots on clearance, and in just my size. It was an amazing deal for such a great pair of boots! read more

Ross Dress for Less - Dr Marten kicks! - Department Stores Near Me - Vacaville, California

If I could put 0, I would!! This location is cluttered, overcrowded and unorganized. The security profile the customers and they got ROACHES!!! Don't watch me, watch them roaches ‍. read more

There really were no plans coming through this store other than parking at one of their up-front spots to eat my to-go grub from a fast food joint nearby (pandemic protocols and all.) But then, the more I stared at the sign (while taking bites of my grubbies), the more I wanted to come in. After stuffing my face, I felt it a good idea to walk it off a bit. That's was pretty much the deciding factor on why I ended up coming in. Typical of most Ross stores, this, too, was clean and organized. Staff were quick to greet all guests walking in. I didn't really have anything in mind to buy when I came in but I ended up with a couple of bargain items anyway. Nothing spectacular or out of the ordinary, but it was a good visit. read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

Love this store! Always a great find whenever I come in! From kids or adult clothes to houseware items, I always find something that I need!

If you're loss prevention people would stop following me around I could maybe find some work clothes that fit right. I have 3 hours to shop on Mondays. I don't have time to be returning clothes that why I was debating on each piece. Not to steal. Why would I want a petty theft on my record. I have a clean background. I'm finishing my credentials for An IT career. Why on earth would I need a petty theft on my background. That makes me angry they insulted me by doing what they did. All the time. Why me? The whole time I'm shopping, I feel the eyes on me, you guys did rip me off twice. With your awkward fitted pants and t shirts that come in a pack. So let's play the tape through. I steal get caught go to jail get kicked out of my program, end up on the street, relapse, etc. read more

Profiled at Ross once again! This happens time & time again for my family at Ross. It's very upsetting because we enjoy going to Ross. I went in with my husband & children to get some home decor & we were followed around the whole time! I went to check out & he even followed me there. Trust me, my husband & I make very good money and have absolutely no reason to steal. I'll spent my money elsewhere from now on! read more

As soon as i walked into the store today with my 13 year old nephew the lady at the front with the loss prevention vest looked at him then me and told to me "make sure he's paying for everything" i got so uncomfortable and angry that she would profile us like that. It is embarrassing and did not make us feel good at all. That is so wrong to treat paying customers like thieves. Shame on you Ross for hiring a person that greets you like this. Makes you not want to spend a dime in there. WONT BE BACK!! read more

This place has not only gone down hill but damn well fell off it. Packed full of junky merch. Tons and tons and tons of stuff! It's absolutely claustrophobic. Looks and feels like a thrift shop. What the hell happened to this place? And the prices are just as expensive as going elsewhere. read more

Staff are friendly and helpful! I must have bought 4 super nice luggages here for a very good price. Will definitely come back! Thank you Ross! Can't wait what Christmas items you will get! read more

Ughh this Ross always have long lines 2 cashier and have workers on the floor freakin not letting shop freakin like of u were going to steal something and doing signs .... really I'm trying to freak Christmas shop wtf let me shop for one n stop having workers follow u seriously.. yes understand there thefts going on but please if some is shoplifting it's obvious n call cops when they r really shoplifting n let other shop ... felt discrimination there n yes I did told the cashier that to bad my daughter wanted those jeans really bad or else I wouldn't of purchase it for reals... read more

No social distancing and store is jam packed with shoppers. Almost feels like the pandemic is over at this store. Store employee didn't seem to care much that I brought it up to her attention. I don't recall seeing a security person near the front door but if they are still using one I would kindly suggest that either that person or management manage social distancing for customers in line to check out read more

Terrible store horrible customer service don't purchase anything and try to return with receipt because they only give store credit. I purchased over $3,000 of merchandise for Christmas and only had three items to return and they were rude when I brought items back. Don't recommend this store to anyone!!! read more

Hey I was there and o go every time to shopping. One time I see Perfume box it's was to price on it im not be Whatch out a high price. Its was 39.99 but I see the 10.99 When I go to check out they said it's 39.99 I show. Him to 10.99. They say oh no it's 39.99 I I tell him I need it. In 10.99 because that what u see And I call the manager she's. Was vary rood and I tell her. This not my mistake because the low. I can take withe low price When. I back to tak pic for perfum she I see here. When. Move the tag be careful guy a lot thing ther more expensive more than normal price read more

This place is really gross. I had to use the restroom and they used the new CA law of unisex bathrooms to convert one nasty bathroom to the unisex bathroom. The public no longer has access to the two gender restricted bathrooms. The one bathroom that they have, the door wouldn't shut all the way. The employee watching the dressing rooms told me that it was the only public restroom available. I had to go so bad that I ran in and prayed no one would walk by/in mid stream. I could literally see out to the store while on the toilet seat. The bathroom looked like it hadn't been cleaned in 10 years. There's graffiti and scotch tape over the light switch. If it's this gross in the bathroom I'd hate to see what their storage rooms look like. read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

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Good variety, found lots of nice shirts! Staff is very helpful and friendly. This Ross is one of the best I've been to.

If profiling had a store, you'd get it at ross. Not once not twice but three times was I literally profiled here at this Ross. First time I was enjoying my mommy time had 2 carts full of items and the associates kept following me and watching me and told me they hope I'm buying all of the stuff. Why?! Didn't look or act suspicious. They were then told to count all of my items before I left the store. Next event happened months later when i went in to grab a few things. They did the same and then as the clerk rang up my items another one stood in the distance watching and then all of a sudden came up and asked the associate are you sure these are the right price. An item had an original price and another had a clearance price. Never will I ever shop here AGAIN. read more

Nice Ross store buying jewelry and high-end kitchen equipment . . . my secret . . . Shhhh! " I got this at Ross!" read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

Very quick check out, even when crowded. Pretty organized. I love coming here for shoes and home goods. You never know what you will end up with though! Lots of hidden treasures if you take the time to look. read more

Ross Dress for Less - Department Stores Near Me - Vacaville, California

Travel emergency! Quick stop to grab an item here at Ross. My hair stylist told me her secret is to go to Ross's and buy really expensive hair / bath products for dirt cheap. So here I am, rooting through the shelves like an armadillo. Kinda fun to see all sorts of flavors showcased in bath products. SO MANY FRUIT OPTIONS - LOL. I also get a kick at how many weird snack items you can find - chocolates, honey, crackers, jams, teas, etc. I don't think I ever find a neat Ross's, but that only reflects on the lazy shoppers themselves. I too have been guilty of picking something up and then surreptitiously dumping it on another shelf four aisles over. Sorry. read more

So unfortunate, I love shopping here cause you get good quality things for cheap prices, however I'm not used to getting cheap quality service. Today Candace assisted my friend and I with returns and she was less than pleasant to deal with. She started off without greeting me which I didn't mind too much, but then another customer politely walked up and asked where the restroom was, without even making eye contact with the guest, she simply shrugged her off and said "fitting room". So rude and unprofessional. Next, she handed me a receipt and said "bye" as she had finished my return. What kind of bs? If you're not a people person then stay out of customer service. read more

Love this store for their variety but their service at the customer service counter where they do returns and purchases can be shotty, depending on who's working that day. Most of their staff is cool though. I kind of feel bad for this one particular female that seems to always be in a funk. Hopefully she finds her happy place one day, or AA. All in all, I can spend a couple hours in here every month and buy way more than I should. It's pretty well organized and they've got great prices. PLEASE, for the LOVE OF GOD, get some fans in the fitting room. It smells like a locker room during 6th period at Puberty High in there. And the lady's room is always disgusting. Just bring a can of Febreeze and an empty bladder and you're good to go. Oh, and don't expect them to hand you a receipt or say thanks or goodbye before calling up the next customer to push you out the door. Just concentrate on those deals and remember they're making minimum wage so be nice and don't expect much. ;) read more

Twenty six people in this damn line and only three cashiers on a Saturday evening...this is ridiculous. Clearly the store manager has no clue how to run this store. This company should be ashamed. Now I just remembered why I shop at Macy's regularly and not here. Do not ever come to this location ..this is awful!!! read more

Not bad but there are better Ross stores out there. Not gonna lie, Ross is one of my favorite stores.This one doesn't have that big of an inventory of home goods and their clothing selection isn't that great. It's not a bad store but I prefer other locations over this one. I like the Ross location next to Solano Town Center better. read more

very upset with the customer service of the woman (long hair, short, tan) working the fitting room area. When I asked for her assistance on grabbing a bigger size, her response was "I can't leave my station", it was understandable... then I ask if I can go grab the bigger size while wearing the pants I was trying on and her reply was "you can't"... so then I ask her if she could ask one of her fellow coworkers if they could assist me in getting me the pair of pants and she said "nobody can help you". I then changed back into my clothes and left with disgust. please talk to this employee (fitting room duty on 9/30, night shift) because I'm sure I'm not the only one that she has made leave the store empty handed solely on how we've been treated. read more

One of the few things that stay open in vacaville on a Sunday. On Sunday they close at 11:30 pm. After eating and getting ice cream, my bf and I decided to walk around and explore the area. Being so full from dinner we decided to just walk around Ross. Great location, seems like it's the only thing open in the area. Fairly organized but have an opportunity to clean more and make it more shoppable. Plenty of parking. Great staff, I got a hello kitty car seat rug. read more

I was extremely surprised at how amazing the service was! Every time I ran into an employee I was greeted with a sincere smile and "can I help you." This has never happened to me at a Ross. Wow! Minus one star for still being a Ross AKA kinda grungy. read more

This location is the one to go to when in Solano. WAY better than the Fairfield location! The racks are actually FILLED with clothes and of course at great prices. The store is neat, clean, and organized, which makes it easier for consumers to peruse the racks. The employees here are accommodating, which is a plus since the ones in Fairfield seem to be hiding most of the time. This is the Ross we come to and will forever leave the Fairfield one alone (unless of course they change). read more

Every time I go to Ross, I have to go to the bathroom. And every Ross I go to has a really disgusting bathroom. Ross needs to upgrade their bathrooms because it's not good, they look filthy. read more

I went here to purchase a belt and after selecting several to try on, I was told by the employee that I wasn't allowed to take them into the dressing room to try on. When I asked for an explanation, I was told it was policy that accessories were not allowed in the fitting rooms. I asked for the manager who came over, but couldn't offer any explanation besides "Its the policy." I explained that I could not purchase the items without trying them on; the employee and manager both didn't seem to mind. I went next door to Burlington and found the same items and more. Plus the store was cleaner and better organized than the Ross store. Before starting my shopping at Burlington, I explained to the clerk what I had just experienced at Ross...and asked if I'd be allowed to try the items on-they assured me it wouldn't be a problem. And it wasn't. I was in and out in no time with two new belts. Ross just lost a customer, and will likely lose many more with their silly policies and demeaning of customers (in more ways than I care to describe here). I will certainly never recommend anyone shop here ever again. Their CEO needs to be informed of this nonsense and how it's impacting business. I will reach out and do my best to let it be known! Dr. Brogdon read more

It's getting harder to find maternity clothes in brick and mortar stores because H&M and Old Navy started to carry maternity only on-line. Ross has a small section of very affordable maternity clothes when you have to bite the bullet and to get through the last trimester. You can't beat $7 for comfortable maternity leggings. read more

Worst customer service ever! I would have given this place at least a 3 star service because the cashier was nice, but the manager in training, Lia, was not helpful or friendly at all! My mother and I asked why there weren't any sample or scratch n' sniffs on the perfumes and Lia told us that we're suppose to know the scents before buying it at Ross. We told her that we've never smelled them before and asked if we can open it there to smell and she said no that we couldn't. We then asked her what the return policy is just in case we didn't like the scents and she told us that we couldn't return it which is funny because it doesn't state that anywhere on the back of the receipt. She was so quick to say "Bye!" so rudely to us when my mom was telling her that she can return the items if we weren't pleased with the items as long as it was within the return date and the items hasn't been altered. I will DEFINITELY be sending an email to corporate about their "Store Manager in Training -Lia". A few pointers from someone who's worked in retail for 15yrs and Store Manager background: 1.) Think before you give an answer to your customers. When we asked why there wasn't any samples or scratch n' sniffs, the answer should have been, "I'm sorry we no longer offer that. What ever we receive from the manufacturer is what we get and reasons why we give these amazing low prices. 2.) Don't say no right away! If you have a disgruntled customer, SHOW them the return policy. Go the extra mile, that way you know that you did everything that you could. 3.) Learn to listen and smile. Don't show that you're impatient and annoyed. Your facial expressions and tone of voice will show your customers how you feel about them. 4.) Ever heard of investing in a heat gun for repackaging items? Items can be repacked and still look brand new. If that doesn't work, you can always markdown the items since it's open boxed. Customers will always buy them if it's at a cheaper price. read more

Not much to say about ross its like shopping at a flea market...... I use to work at a ross for a coupple years....id say the one in vacaville isnt half bad..... If your a "ross" type of shopper you will like this ross its not ghetto like so many rosses are....... read more

I frequent this Ross and leave with a cart full every time! Yeah, it can be cluttered, but the more clutter, the more chance of finding something cool! The only downfall to this store is the long line to check out, so if you go you'll have to plan for that. Regardless, I love this store. Great prices and unique finds! read more

It's Ross and not high end retail. I like coming here to find bargains. They have an awesome Loss Prevention guy that politely reminds people to wear a mask when they are at the store. He greets you when you walk in. He also does a guy good job of telling people the direction of the checkout line. I like coming here in the morning when it is less crowded; and the shelves and racks are decently organized. read more