If you like high-end kitchenware, you have got to check the store out…read more It was quite the learning experience for me, I had no idea Zwillings owned so many high-end companies Zwilling Henckels Miyabi BSF Demeyere Staub Fontignac Ballarini I came away very impressed.That is a hard hitting lineup. The sales were very exciting. First there was a storewide 20% off sale. And then some of the individual pieces had some pretty impressive reductions. However, remember this is an outlet store. I found some of the most heavily discounted equipment had cosmetic flaws. On the other hand, I went to the Le Creuset store two decades ago and got myself a Dutch oven which had a cosmetic flaw, and that thing has been working great the whole time. But before you go to town, check to see if the warranty is in effect. It's kind of pity that my kitchen is so well stocked with equipment. Between the discounts and the excellent selection, I would been in deep trouble with this store several decades ago. While it's easy to focus on the knives and the cookware there is a lot more to the store. They carry an incredible number of small kitchen accessories that can solve common problems. The expert and friendly sales person showed me a really nice magnetic bar, which can be used to mount knives in otherwise wasted spaces in the kitchen. Unfortunately, for the sales person, I already had one of these. But I can definitely testify that this is an incredibly useful device. Some people complain that magnetic bars ruin your knives. But you have to know the trick to using them. Basically you have to kind of peel the knife off the magnetic bar and this prevents scratching and other minor damage. Also, if your knives are looking scratched, there is a whetstone with an incredibly fine grit that will put a mirror polish on your knives. Scratches are not the disaster you think they are. So stop feeling bad about all your kitchen problems and go to this store which has more solutions than you realize. Remember to bring your knives if you need them sharpened.

After having an amazing shopping experience with Samy on Thursday, I called the store at 6pm and…read morehad a question regarding the Miyabi slicer knife. At first I thought it was Samy that answered the phone because the person sounded pleasant and patient; found out it was different employee named Annemarie. She must've answered about 10 questions I had, and each time she had a detailed answer and made suggestions and recommendations regarding the Miyabi line, which had great pricing against online retailers and even Costco, which had a roadshow featuring Zwilling products in Elk Grove! Annemarie was pleasant, patient and personable. She made the phone call a damn good pleasant experience. Whoever trained these two exceptional employees outta be commended by their DM! I will be making the 55 min drive for both the great product and exceptional service real soon!

Le Creuset Outlet Store turned out to be a great stop while shopping at Vacaville Premium Outlets…read more We were looking for a birthday gift for a friend who loves cast-iron cookware, and after browsing for a bit, we ended up purchasing a traditional round skillet that matched the color of her existing cookware. The associate helping us was very patient and helpful, especially when it came to choosing the right color combination. The store itself is not huge, but it carries a surprisingly large variety of cookware and kitchen items. Since it's an outlet location, you won't necessarily find every style or color available in full retail stores, but the pricing is noticeably better. We've also been trying to slowly move away from some nonstick cookware and toward cast iron and other materials, so it was nice to see so many quality options in one place. Overall, it was a very pleasant shopping experience with helpful staff and good value.

To be honest, Le Creuset doesn't really have a lot of whole new exciting products. On the other…read morehand their classic lineup is exciting. So I headed in to take a look at all the pieces I didn't have. 25 years ago, I would've crumbled and purchased everything. Now I've grown up a lot and learned how to use straight up cast-iron. since I can make my own nonstick coating, Le Creuset suddenly looks expensive and kind of over the top. The one great thing about that enamel cast-iron, it resistant to acidic foods which means you can cook just about anything you want in the Le Creuset without switching to stainless steel or any other material. Since Le Creuset shouldn't be heated past medium, you still have to switch to stainless steel if you want high heat. Nevertheless, if you're making a stew, a Dutch oven from this company rules. So I took a close look at the Dutch ovens. They have quite the lineup. There were the adorable little ones which look cute but cook hardly any food. there were the more medium size ones, but since I already have one, I don't need the one that's one size down or one size up. Which leads to the 8 to 9 quart Dutch oven. Honestly as a single person 8 to 9 quarts is pretty impractical. Also, where would I store it. Nevertheless, I drooled. I was quite amused to see the big signs announcing the fresh new colors. They just don't have very many marketing gimmicks that they can apply to classic cookware. The one really nice thing about the store is the full lineup of cookware that this company makes. There aren't a lot of places that have anywhere near the stock that this store has. It's a great place to check out some of the harder to find items. Just make sure to ask about cosmetic defects. I purchased my pot from an outlet store 20 years ago. The staff person was very meticulous and showed me the exact cosmetic defect in the pot I purchased. She also warned me that the outlet products were not covered by the usual warranty. I purchased the pot and the cosmetic defect was indeed cosmetic. The pot cooked great. Luckily I've never needed the warranty. So make sure you ask.

This gets 1 star , instead of 0, because it looks like more than nothing was done in the home…read more Except, the fireplace ashes got taken out (not that I even cared about the ashes in the first place... :/ ) My home needed a *detailed* job. because I keep it so tidy and generally clean to begin with. A very very basic cleaning job was done... but it so incomplete that I couldn't even tell anyone had been there to clean- except that the toilet paper ends had been folded up in a hotel way / my child's bed was made. But even the dirty dishes and food my child had accumulated in her room was left in a pile on a chair in there. Window linings and exterior windows still are caked in dust, bugs, dirt ! That's the one thing I needed real help on, the one thing I specifically requested multiple times , in very clear details, to be done! And despite me specifically asking for detailed window cleaning included in the price of the clean... & being promised such. I paid this company THREE TIMES AS MUCH as much as I paid my usual cleaner. For this half-job on my new 3 bed 2 bath house in Fairfield, than what I paid for my 2 bed 1 bath place in South San Francisco. So , not much bigger place, living in a lower cost of living area, yet 3x the COST.. for worse job? I don't even know if the exorbitant flat price I paid included tip (or even decent pay) for those who cleaned my house. As a single mother of a developmentally delayed child working multiple jobs on a tight income , no time to deep clean things clean myself but busting my @$$ to keep it all together on my own... I feel grateful that someone else did something productive in this home other than me for once! But I'm also sad & irritated seeing my home is barely any cleaner than I left it for them, and, that I could've saved that money for things our family needs and done better on it myself. Which unfortunately I'll have to do next time.

I had a move-out cleaning scheduled with this company and asked for a Certificate of Insurance…read more (COI) before the job. This is something I request from anyone working on my property to make sure both parties are covered in case of damage or injury. I work in property insurance, so this is a standard precaution I recommend to my own clients. I actually hired them in 2020 for a cleaning and it went fine, which is why I reached out again. This time, the company told me they had never been asked for a COI by a client before, and shortly after, they cancelled my appointment, saying they felt I was "setting them up." I was surprised by this reaction, as reputable service providers typically have liability insurance and can provide proof without issue. Because they refused to provide a COI and cancelled my booking, I cannot speak to the quality of their current work. However, I would caution other homeowners that if you want to ensure a vendor is insured, this may not be the right company for you.

My daughter attended one of the Chef Garrison camps with the city of Vacaville and had a great…read moretime. She's already asking to go back

I have NEVER had such a terrible experience with a business before. Absolute garbage program. This…read moreclass cost $177 a month (for 3 classes) and my kid has learned diddly squat and the portions of food he makes and comes home with is laughable. My kid has made pancakes (didn't pour them or cook them), no-bake cookie bites and "moose crunch". The pancakes he came back with were two cookie cutter size pancakes. There was 4 small No-Bake cookie bites. The moose crunch was literally Cheerios and a little bit of marshmallows and m&m candies in a snack size bag. There was no cooking whatsoever, he's done nothing but assemble ingredients and wash dishes. So he's come back home with $0.60 worth of ingredients. A $177 class! There is ZERO communication from this person. I got ONE email from her the entire time we were registered and it states they're going to charge parents for being late and will charge parents for takeaway boxes. This lady is LATE EVERY CLASS and she always ends the class early! Today was the ONE class my kids were to attend because SHE cancelled 2 of the 3 classes for the month so we got there at 10:00, as it says in the ONE email I got, and the lady at reception told me the class was moved to 9:30! This lady didn't bother emailing or calling or texting that there was a time change! I paid $352 for my two kids to NOT ATTEND EVEN ONE CLASS, and you better believe she doesn't bother reimbursing! I really wanted to love this program, my son absolutely loves cooking but WOW, I have never encountered such an unprofessional business ever. Don't waste your money, don't waste your time, you will be disappointed and what's worse, your kids will be disappointed.

I recently shopped for new kitchen appliances at Pearson's in Vacaville, and was assisted by Zach,…read moreto find appliances with all the options that I was looking for. Zach listened, shared his knowledge with me about the different brands that provided my criteria, and walked me through the showroom, pointing out those brands that qualified. Delivery day went smoothly: truck arrived during the specified timeframe and delivery gentleman were cordial. It was a great experience. THANK YOU, Zach! I look forward to working with you next time I'm in need of an appliance.

I bought a dishwasher 10 months ago. Stopped working and called Pearson's since still under…read morewarranty. They set a repair appointment but I needed the original sales slip. Pearson's said they would supply the copy 2 weeks ago. Now the repair service will not come since I don't have a copy of the sales. Pearson's will not respond to my multiple phone calls. Now I have to drive there to get a copy and reschedule my repair. Will never give them my business again.

So right off the bat I will say that I also have been bamboozled by false inventory online. But…read morethat seems to be common with any big box store... Otherwise my experiences with customer service and inventory at this location have been very good! In particular I like their gardening section. They have lots of healthy looking plants in the clearance section! They actually water their plants. Most of the time it just seems to be making room for new arrivals. The associate calls it "the happy shelf". The employees I've interacted with have been great too! The gardening section people are nice to talk to. They actually also garden and so can tell you tips or about their own experiences. The nice thing about their plants is they have a one year guarantee. So if they die you can get a replacement or refund. I think all of the plants I've bought from Lowe's have survived so far. I can't say the same for the big orange competitor. Tip: If you're buying mulch you can simply tell the gardening register person and pull your car up to the curb for assistance. No need to load and push around a heavy cart yourself! When I went into the main store two associates helped me find a tape measurer. That's without me flagging someone down for help. The prices also seem to be fair and they often have good sales. I bought major appliances here after comparing with a couple other stores. Delivery and install was good even though it's contracted out.

I love browsing at Lowe's! I found a wonderful selection of plants during my visit. I was…read moredisappointed however when I got home and realized they each had large bugs (pincher maybe?) inside their pots. Kimberly waited on me at the checkstand. She was kind and efficient. It began to pour down rain like nobody's business and as I stood there checking out the customer behind me "Ben" asked if I wanted him to get my car and drive it to the entrance! Why yes, thank you Ben!! Overall good shopping experience.

Quality/Quantity - One of the lowest sales tax, both in CA and NV of all the Costcos we shop. I am…read moregoing to add this to my routine... well try to add. Bought a few bags of chips and snacks; see pictures. And saw some amazing discounts on clothes that I chose NOT to buy; see picture. Also, some good beer and liquor options; see pictures. Ambiance - Not busy at all. The gas station is not busy, and the food court is not busy. The warehouse is not busy. Again, why do I not come here more often. Service - Self service. Price - Good values, I rarely check prices. Owner Comment - Congrats on all your success since 2002. I know this is one of the first Costcos in the Bay Area! Congrats on all your success since 1976, since Price Club. Now you are the 5th largest retailer in the world and #10 on the Fortune 500. 804 warehouses worldwide, with 558 in the US. 1980 IPO. 1993 Price Club and Costco merger. 1997 Rebrand all locations to Costco. 2020 105.5 million members.

It's a Costco, so already we know it's clean, they have great deals, and the quality is great. We…read morewill always support Costco! But the customer service here is SO BAD. I dread coming here because the employees are rude from the second you scan your membership card, until you walk back to your car. I thought it was a fluke, but they're all so grouchy! Grabbed a car battery from the auto dept and the man working there was very short with me when I didn't buy some fancier version. He scoffed and made some snarky comment that had the other customers around me whispering about his rudeness. My senior citizen in-laws are always shocked at how rude the audiology/hearing aid department staff are. They prefer to drive out of Vacaville to other Costcos in Solano County, because they're so incompetent and mean.

Good luck Getting someone to help you. They don't even pick up the phone…read more I asked 3 people for help and no one came. I asked to speak to the manager and apparently they were too busy to talk to me too. Lowe's is right across the freeway. I'm headed there now. Reply to Home Depot team: I have lived in the area almost 20 years. This store used to be great. But no more. I would rather drive to the Woodland Store 26 miles away (I live 10 away from Vacaville) than go back to this Vacaville store. You really need to send someone to Vaca to kick some a$$.

Nobody to go help in the tools section…read more I walked around the section for about 10 minutes. I then left and went to another department and asked for a person to be called to help me in the grinder section on aisle 17. I heard the announcement loud and clear across the store PA I wait another 10 minutes and ask another department again. I hear a clear request for help on aisle 17 with grinders . I did have a gentleman announce himself as Manuel to. Please call him Manny. He was not dressed in any kind of insignia as being a Home Depot employee he said that he would absolutely help me when he saw I was looking at grinders. He shouted to another gentleman who was a distributor for another type of grinder. This person was trying to help me, but he didn't know the Dewalt grinder system, and didn't know if there was a tool that would help me take the wheels on and off again no help whatsoever from the store. Finally I approached self check out. I asked one of the ladies to please call me the manager. A gentleman who said he was one of the store managers named 'Red' came and identified himself as one of the store managers. He said he wasn't sure why nobody came up and that was too bad that happened. I ask who the GM of the store was and I was told his name Brian . But I was also told he was too busy walking around the store looking at inventory to deal with customers who are not being helped. Clearly they have lots of managers, but none of them managing. I definitely would avoid this Home Depot. It was just so conveniently located off the freeway on my way to Sacramento that I thought I would grab something I needed. What a mistake. Looks like they have all the products one could want just no help in purchasing them

My sister in law contracted with this company and submitted payment in full BEFORE the job was…read morestarted. She got sick and put a hold on the order before any work had been done. She then passed away. We have tried for over a year to get the money back that she put down for work that was NEVER done. The owner acknowledged the debt in writing and agreed that the money was owed to us. He has not paid us back. He won't return our calls or our emails. Very poor way to do business. Do NOT trust this business with your money.

I would NOT recommend RichMar Cabinets. They do not do what they say they will…read more We had a simple agreement with Marcus Frakes of Richmar Cabinets stating they would refund $28,806 of the $32,000.00 of my late sister's new kitchen deposit, placed prior to her sudden death. After her death, it made no sense to remodel her kitchen as we needed to sell her house rather quickly. After a discussion with Marcus, he & I agreed upon a refund payment schedule for the her deposit. Marcus signed a simple agreement to pay $5,000.00 every two weeks or so until the deposit was fully refunded. We received the first payment as planned but that was it! One year later Richmar still owes us $23,806! They now hide in silence. Dan in Santa Rosa

I went to Granite Expo to pick up a Granite Counter/Sink/Backsplash for my downstair's bathroom…read more Their prices were very reasonable, and they had a lot more products to view than Lowe's or Home Depot. Their customer representative was very helpful with selecting granite counter. If you want to remodel your bathroom or kitchen, Granite Expo should be your first stop.

Horrible customer service. Women working kept rushing our questions and it was already hard enough…read moreto get her attention. It was like she only cared about sitting back down at the desk with her phone. I actually was hesitant to ask questions because she was so short with us and cold.