We've brought 3 cars to JD's, all repaired without any complaints. I recently called and he got me…read morein that day. Truly Quality work, honest prices and dependable. Zero complaints

Would give a negative 100 if I could. The owner / workers are very very unhelpful and rude. I am a…read more27 year old single mother I stopped in with my kids in the car (4&5) , my car had something dragging a plastic piece in the front I am not strong enough to rip off myself. He told me "I would never get on the ground and do that for you" this was the old heavier set guy with white hair. I said well that was rude and he said "yeah well I don't care". Not to mention it's located in a gas station with no running gasoline and every time I pass it there's police cars getting worked on from Granville ???? Strange ! I'm sure they have an auto shop in Granville .... I don't recommend this place at all if you have any type of respect for yourself or people because they sure do not !! The only reason they have good reviews is because no one reviews them !

Review: V & F Auto Shop I recently had my car serviced at V…read more& F Auto Shop, and I was honestly blown away. I've never experienced this level of service before, and there are five main reasons why: Impeccable Environment: First, I was shocked by how clean and organized the shop is. It's rare to see a garage so well-maintained. Customer-Centric Care: The staff is incredibly friendly. To ensure an accurate repair, they asked detailed questions about every symptom the car was having. Their approach to consulting--truly looking at things from the customer's perspective--was very impressive. Convenient Shuttle Service: Third, they actually offer a ride home while your car is being fixed if you need it. I've never had a shop offer that kind of convenience before. Transparent Digital Inspections: What really "wowed" me was their reporting. They took photos of everything they inspected and provided detailed explanations. They showed me exactly what was wearing out, what needed immediate attention, and even shared videos to help me understand. I was totally sold. Honesty and Integrity: Finally, since no new parts were required for my specific fix, they actually did the repair for free. I simply couldn't pass up the chance to leave a glowing review after such a positive experience. I actually asked an AI for a recommendation for a reliable shop in the area, and it pointed me here--it absolutely exceeded my expectations!

Very satisfied with their service. Comfortable and clean area to wait in Would highly recommend…read morethem

I arrived at 10:45 a.m. this morning for a state inspection at Brad's, which lists its hours as…read moreopen until noon on both its website and on the service door entrance. There was no sign on the door or at the counter about closing early or stopping inspections. I waited about 15 minutes before being told by the inspector that he wasn't doing any more inspections for the day because he was tired after being there since 8 a.m. He said he told the customer before me that he would be his last inspection -- but another customer wouldn't be responsible for telling me that, and he did not. If there's a cutoff time for inspections, it really needs to be clearly posted so people don't waste their time showing up well before closing and being turned away. Very poor customer service. I do wonder whether the owner or manager is aware of this decision to stop inspections early and the impact it has on customers.

Always the best!!! The staff is so friendly. The mechanics always do a great job! Never have ever…read morehad an issue. Pricing is always fair or the best price for great service. 5 star plus plus!!!

Second to none Everything was awesome…read moreQuality, dealing with insurance frequent updates always on top of things The one bright spot with my accident Can not be beaten

My family has relied on Mastercraft's expertise many times and have been very pleased with their…read moreservice and professionalism. Every staff member treats customers with respect and courtesy. Prices are fair and you know about all costs up front. We are very grateful to have found such an excellent auto body shop and our cars look fantastic when they're done!

Great service and solid advice. Replaced my Jeeps engine when it needed it. Highly recommended.read more

Rob swore I had 3 leaks in my catalytic converter. I said it was fixed 3 years ago. He says well…read morethere's 3 puncture holes. Sure. $1500. Quote. For pipes n exhaust n converter. Converters last longer than 3 years. Fishy right? Well. Brought to another garage that lets you see what's up n under the vehicle. Funny how some places think you don't know anything about vehicles. I used to help work on them years ago. He thought stupid female right. Well. $350 later it's fixed by another place. Exhaust only. N lie about miscommunication. It was said repeatedly holes in catalytic converter 3 punctures what a joke. Can't lie around that one. N witness sitting right there. Wondering if you lied about her vehicle issues too. Probably

EXCELLENT, EXCELLENT, EXCELLENT. I just picked up my Mazda CX-9 from Olenders in East Windsor…read more The repair work was flawless; every replacement part aligns, and the paint color matches perfectly. Bob (the estimator from Olenders) is a real pro. Not only was he super knowledgeable but he was able to explain the work needed and he provided a quick and reasonable turnaround time. He even successfully advocated for me with my insurance company. You can't ask for more than that. I trust these people! One more comment, Olenders detailed the exterior of my car and it looks great; they gave it back to me way better than the way I left it for them.

My car got totaled while parked on the street & they're a State Farm-approved shop which is why we…read morepicked somewhere pretty far from us. We don't regret it. By far the easiest part of the situation was talking with Olender's and getting the car squared away. No work was done, but we were impressed with how much initiative the office took with their communication.

Very good and honest repair shop. Was grateful for their help and advice, and will be returning for…read morefuture service.

Excellent customer service. They really listen to me to assess issue. Great communicators…read morethroughout the repair and charges. Actually show you what work they need to do and also what they have done on your vehicle. Issues get resolved!! M.C.

I had had a lot of little dents and rust from previous fender-benders and bad body work on my 2003…read moreBMW convertible, so I brought it to Rick's to see if they could help. I dropped my baby off and was picked up by Enterprise Rental and they drove me to the lot where I was given a car for the week. I was really missing my car so the week dragged on. On Friday, when I went to pick it up, all that waiting paid off. Rick's straightened and buffed out the front bumper, took out the rust on the passenger side door, repainted it and cleaned off the chipping paint on the rear bumper. In additional to all of that they replaced the hood ornament, cleaned the grime off of the wheel hubs and gave it an overall detailing. The results are nothing less than stunning. What an amazingly professional job they did. I don't think the car looked this good when I bought it. You can't go wrong with Rick's Auto Body. Their attention to detail is meticulous and their customer service is exemplary. You can tell by the lobby which is filled with motorcycles and the Blues Brothers statues that these guys are something beyond your typical garage. It's a place where they treat you car as if it were their own. No question in my mind, you have a customer for life.

I have been going to Rick's for years and have always been happy with their services. It is a…read morefriendly environment, and the staff is consistently courteous and professional. I highly recommend them! I been taking my daughter and her friendls vehicles there also. If I'm in Killeen area I will pay extra to tow my vehicle to his shop.